2000 Interim Results. Australia and New Zealand Banking Group Limited. 1 May 2000

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1 2000 Interim Results Australia and New Zealand Banking Group Limited 1 May 2000

2 ANZ Delivers on Financial Commitments Double-digit earnings growth 14. EPS 10 Increase ROE towards (17.3) 53 cost income ratio 51.4 Costs flat Reduce risk Matches peers ex Grindlays Achieve an optimal capital structure $500m buyback completed $1bn buyback announced

3 Financial Performance 120 EPS 10 Tier 1 Ratio ROE Mar Mar Lending Mix Mar Cost Income Ratio Mortgages WBC Emerging Markets Mar-00 ProForma NAB CBA ANZ Mar-00

4 Drivers of Performance ROA Net Interest Assets X NII/Interest Earning Assets X ROE Other Income Assets / 1.61* Leverage Cost Assets Cost/Income / 52.4* 19 Provisions Assets Provisions/NLA Risk */ 52.4 excludes abnormal income Business Mix

5 Business Unit Performance Group 8 A$ International 9 Personal 45 Corporate 38 Personal Corporate International Other 1H99 2H99 1H00

6 Change in Profit $m Other Fee Growth 30 Lending Fee Net Interest 20 Income 34 Other Income 17 Doubtful Debts (4) Costs (9) Tax (34) Sale of Strategic Investments Property 33 Revaluation 30 Restatement of Deferred Tax Balance (64) Significant one off items (1) Second Half 1999 First Half 2000

7 Improving Asset Quality $m Non Accrual Loans $m Provisioning: ELP v SP Personal Financial Services Corporate Financial Services International H00 0 Mar-99 Mar-00 Mar-99 Mar-00 Mar-99 Mar-00 Net Non Accrual Loans Specific Provisions ELP SP

8 Transformation from the Sale of Grindlays Net Lending Assets 1.1 ELP Percentage of Grindlays Exposure to Countries Rated below Single A Grindlays Group Proforma ROE March 00 Post Grindlays Sale Buyback Of Group Exposure <A Of Total Grindlays Exposure Excludes warranties and indemnities Comparable ROE and leverage yet much lower risk Scope for further capital management Proforma includes re-investment of sales price excluding free funds effect of sales provisions

9 Transformation from the Sale of Grindlays Tier 1 Ratios Sale Buyback Other Influences RWA Lower risk implies move to lower end of range NZ Tracking Stock Profit Tier 1 60/ & 2001 EPS - Proforma March 2000 (Annualised) Sale Buyback 5-6 Other Influences Significantly lower risk Higher quality income streams More consistent business 2-3 Buyback

10 Buyback to Reduce Capital Surplus Capital Adequacy H00 Target Inner Tier 1 Hybrid Tier 1 Net Tier 2 Capital Management Philosophy: Capital scarce resource to be managed effectively and efficiently Maintain capital consistent with ANZ s AA status and peer group ratings Tier 1 ( ) Inner Tier 1 ( ) aligned to Economic Capital $500 million buyback completed $1B buyback announced

11 Good Progress on Business Strategies Business Strategy Accelerate growth in Personal Build on strength in Corporate Outcomes Mortgage & cards share up Personal 45 of group profit FM challenging, new team Leadership position enhanced ROA 0.9 (0.7) Non accruals 0.4 (0.9) Simplify and focus International Build leadership in e-commerce Grindlays sale Latin America Offices closed Asia-Pacific e-commerce focus Approaching leadership B2C Strong portfolio B2B Web enabled internal processes Numerous venture investments

12 Delivering via the Web B2C B2B Transformation operations.com Employee PCs Identrus FX On-line (ANZ On-Line) Directors on line Sales & Service Platform E-Procurement eisa ERP Enterprise Resource Planning

13 Clear Strategic Direction Imperatives Improve sustainability of core franchise Radically transform the business Accelerate growth program Develop strategic international positions

14 Clear Strategic Direction Imperative Improve sustainability of core franchise Radically transform the business Accelerate growth program Develop strategic international positions Response Accelerate growth of up-scale segments in Personal Address retail funds management strategic position Seek value enhancing infill acquisitions in Personal Continue to build leadership in Corporate Revolutionise cost base with web-based technology Rapidly enable ANZ customers on anz.com Become a more customer-centric company Build culture and talent to compete in the new economy Accelerate pace of investment in growth segments Build substantial portfolio of e-products and businesses Accelerate medium-term search for transforming acquisitions Improve our capacity longer term to participate in industry consolidation on our terms Build semi-global niche positions in trade, FX, structured finance, cards and e-commerce Rapidly roll-out e-commerce investments in Asia

15 Financial Goals Going forward EPS growth that outperforms the average of our peer banks Increasing Return on Equity: Target 20 A cost income ratio comfortably below 50 An Inner Tier 1 ratio approaching 6 Maintenance of credit rating in AA category

16

17 Personal Momentum 14 Share of Housing Lending 30 Share of Credit Card Spend Jun-94 May-96 Apr-98 Feb Jun-94 May-96 Apr-98 Feb-00 Internet Banking Users as of Main Relationships ANZ WBC St George NAB CBA Source Ord Minnett and Roy Morgan Research

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