2.9% 16.8% 22.9% 31.7% 40.1%

Transcription

1 Results for the 52 weeks ended 30 December 2018

2 PERFORMANCE SUMMARY Like-on-like 52-week basis* Massmart, with total sales of R90.9 billion, comprises four Divisions operating in 436 stores, in 13 sub-saharan countries. Through our widely-recognised, differentiated retail and wholesale formats, we have leading shares in the General Merchandise, Liquor, Home Improvement and wholesale Food markets. Our key foundations of high volume, low cost and operational excellence enable our price leadership. 2.9% Sales R90.9 billion 2017: R88.4 billion 16.8% Trading profit before interest and taxation R2.1 billion 2017: R2.5 billion^ 22.9% Headline Earnings before restructure costs (taxed) R1.0 billion 2017: R1.3 billion^ 31.7% Headline Earnings R901.2 million 2017: R1.3 billion^ 40.1% Total dividend per share cents 2017: cents ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5. * To provide a more meaningful assessment of the current year's performance, the performance summary has been prepared on a like-on-like basis which includes the material impact of IFRS 15 'Revenue from contracts with customers' in the current and prior financial years. Refer to note 2 for details on the impact of the new accounting standards using the modified retrospective approach.

3 Our Divisions on a 52-week basis COMPRISES THE 146-STORE GENERAL MERCHANDISE AND FOOD DISCOUNTER GAME, WHICH TRADES IN SOUTH AFRICA AND 11 OTHER AFRICAN COUNTRIES; AND THE 25-STORE HI-TECH RETAILER DIONWIRED IN SOUTH AFRICA. 1.2% 91.3% 5.4% 12.4% Sales R19,729.4 million 2017: R19,971.7 million Trading profit** R32.6 million 2017: R373.5 million COMPRISES THE 21-STORE MAKRO WAREHOUSE-CLUB TRADING IN FOOD, GENERAL MERCHANDISE AND LIQUOR IN SOUTH AFRICA; AND MASSFRESH, WHICH HOUSES THE GROUP S FRESH PRODUCE, FRESH MEAT AND BAKERY OPERATIONS INCLUDING THE FRUITSPOT. Sales R28,778.2 million 2017: R27,311.9 million Trading profit** R1,100.8 million 2017: R1,256.7 million^ Total sales of R19.7 billion decreased by 1.2% and comparable sales were down 1.5% with product deflation of 2.9%. In South Africa, Game s total sales declined by 0.1% while comparable sales increased by 0.1%, an improved second half sales performance showing positive volume growth. Game Africa s total sales in constant currencies increased by 1.5%, but declined by 0.9% in Rands, with trading conditions particularly difficult in Nigeria and Mozambique. DionWired s sales were below those of the prior year from a combination of factors including limited product innovation and severe stock supply challenges, especially in laptops. The organisational restructure and relocation of the Game head office incurred a cost of R116.1 million, with expected annual savings of approximately R30.0 million. Following the February 2018 announcement, the restructure and relocation took about nine months to settle. One disappointing consequence was that trading disciplines were not robust and about 1% of annual trading margin was foregone. This will be recovered during Expenses were well managed and were only 1.6% higher than the prior year (a comparable increase of 0.6%). The softer trading margin and lower than expected December sales caused pressure on overall profitability resulting in Massdiscounters trading profit before interest and tax decreasing by 91.3% (excluding restructure costs) to R32.6 million. Game and now DionWired use the SAP Hybris online shopping platform. The SAP ERP system implementation go-live date is scheduled for the second half of Three DionWired stores and five Game stores (including two in Ghana and one in Kenya) were opened during the year, while one Game store and two DionWired stores were closed. Massdiscounters trading space increased by 2.2% to 560,828m². Total sales of R28.8 billion increased by 5.4% and comparable sales grew by 3.7%, with product deflation of 0.2%, caused by deflation in General Merchandise and Food commodities. Comparable sales growth in Food & Liquor was 3.3% and General Merchandise sales growth was 4.5%. Makro s operating margin was well managed but the Masswarehouse result in the second-half was severely impacted by negative adjustments for inventory and cost of sales in Massfresh. This unsatisfactory development first came to light in November 2018 and more than 20 management and staff have already been replaced. Expense growth of 9.2% (a 5.7% comparable increase) was higher than sales growth, partly as a result of the new Makro store opened in late Including the negative Massfresh adjustments trading profit before interest and tax decreased by 12.4% to R1.1 billion. Online sales grew by 22.4% and margins improved through better logistics, fulfilment and product mix. Makro s new SAP Hybris platform was launched in early February There were no new stores with trading space remaining at 231,021m². In late March 2019 we will open a new Makro store in Cornubia, north of Durban.

4 COMPRISES 106 STORES, TRADING IN DIY, HOME IMPROVEMENT AND BUILDING MATERIALS, UNDER THE BUILDERS WAREHOUSE, BUILDERS EXPRESS, BUILDERS TRADE DEPOT AND BUILDERS SUPERSTORE BRANDS IN SOUTH AFRICA; AND EIGHT BUILDERS STORES ACROSS BOTSWANA, MOZAMBIQUE AND ZAMBIA. Sales R13,756.1 million 2017: R12,993.6 million Trading profit** R749.1 million 2017: R735.5 million COMPRISES 54 WHOLESALE CASH & CARRY STORES AND 63 RETAIL STORES TRADING IN SOUTH AFRICA; 13 CASH & CARRY STORES IN BOTSWANA, LESOTHO, MOZAMBIQUE, NAMIBIA, SWAZILAND AND ZAMBIA; AND SHIELD, A VOLUNTARY BUYING ASSOCIATION. 5.9% 1.8% 2.1% 48.4% Sales R28,677.9 million 2017: R28,078.8 million* Trading profit** R188.6 million 2017: R127.1 million Massbuild grew total sales by 5.9% to R13.8 billion, with comparable sales increasing by 3.4% and product inflation of 2.7%. In the second half of 2018 the South African business saw a decline in growth of contactor sales even as retail sales grew slightly this trend has thus far continued into Assisted by new stores opened in 2017 and 2018, total Rand sales growth in our ex-sa stores was 14.1% while comparable sales growth was slightly negative. The increased participation of higher-margin retail sales improved Massbuild s gross margins. As a result of the net six new stores, total expenses grew by 8.1% but comparable expenses grew by only 3.6%. Trading profit before interest and tax of R749.1 million grew by 1.8%. The product range on the Builders Warehouse online platform has been expanded to 35,000 items and sales growth remains high with strong customer support. Clickand-collect is available in all South African metropolitan stores and will soon be launched in our stores in Zambia and Botswana. In South Africa four Builders Superstores and three Builders Express stores were opened while two Builders Trade Depot stores and one Builders Express store were closed. One Builders Express store was opened in Maputo, Mozambique and one Builders Warehouse store in Makeni, Zambia, resulting in a net trading space increase of 2.6% to 468,155m². Total sales of R28.7 billion increased by 2.1%, while comparable sales decreased by 0.2%. Product inflation increased from June 2018 to 0.3% as price deflation eased in commodities like maize, wheat, oil, sugar and rice. Sales in our Wholesale business grew by 2.3% and in our Retail business (Cambridge and Rhino) grew by 1.8%. The organisational restructure and relocation of regional offices to Johannesburg was completed at a cost of R44.9 million in the current year, with annual savings expected of R22.0 million. The trading benefits of this restructure began to show in the second half of Expense growth was limited to 0.6% and good margin management resulted in trading profit before interest and tax increasing by 48.4% to R188.6 million. We are very supportive of the South African government's intention to address general tax compliance and enforcement as this will improve our competitive positioning in the longer-run. Two Retail stores were opened in South Africa, resulting in a net trading space increase of 3.1% to 388,714m² from December * Like-on-like basis, including material impact of IFRS 15 in both years, refer to note 2. ** The 'trading profit before interest and tax' above is the amount per the condensed consolidated income statement less the BEE transaction IFRS 2 charge and excludes restructuring costs. ^ Certain comparative figures do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5.

5 Massmart Reviewed Consolidated Results for the 52 weeks ended 30 December 2018 Group sales performance on a like-on-like basis This year s accounting for the adoption of IFRS 9 and IFRS 15, which in particular includes Shield s sales on a net basis in the current year, complicates performance comparisons between the results for the current and prior years. To provide a more meaningful assessment of the current year s performance, and unless otherwise stated, the commentary below has been provided on a like-on-like basis, i.e. reflecting the impact of IFRS 9 and IFRS 15 in both the current and prior years. This like-on-like financial information must be read in conjunction with note 2 on page 15. In addition, the commentary below reflects Massmart's performance for the current and prior years' 52-week periods. Massmart s total sales for the 52 weeks of R90.9 billion represent an increase of 2.9%, with comparable store sales increasing by 1.2% and product deflation of 0.2%. These figures suggest comparable sales volume growth of 1.4% which approximates South African economic growth in Total sales from our South African stores grew by 2.9% and comparable sales by 1.5%. Total Rand sales from our ex-sa stores grew by 3.7%, while in constant currencies these grew by 3.9% and comparable stores by 0.5%. Ex-SA Rand sales growth improved in the second-half of the financial year due to positive currency movements. In the Group s major categories, Food sales grew by 0.7% (with product deflation of 1.1%), Liquor sales by 11.8% (with product inflation of 2.2%), Durable Goods sales by 0.7% (with product deflation of 1.7%) and Home Improvement sales by 5.9% (with product inflation of 0.9%). The ongoing deflation in Food benefits constrained customers but causes pressure on profitability from deflated sales growth being below expense growth. Similarly, Durable Goods' deflation is benefitting customers who nevertheless remain cautious and time many of their purchases around our promotional activities. We continue to hold strong market shares across a number of our Durable Goods categories, including: large and small domestic appliances; Hi-tech; and most DIY and hardware categories. Black Friday has become a firm fixture on the South African retail calendar and our various businesses developed different tactical plans to satisfy our customers expectations and also to cope with the extreme volumes sold over this period. Customers have demonstrably changed their shopping behaviour with reduced purchases in the month or two prior to Black Friday and then they selectively target the promotional offerings. The Group s total sales from the Friday to Sunday of R1.8 billion were 16% higher than the same prior year period. In our sales update on 22 January 2019 we reported that Group sales in November and December 2018 had been unexpectedly soft resulting in comparable sales declining by 0.9% over this crucial two-month period. This marked slowdown was seen subsequently in the StatsSA national sales figures for December The Group s gross margins declined slightly from 19.63% to 19.45%, caused primarily by margin pressure in Game and negative stock adjustments in Massfresh, which were partially offset by the higher sales participation of retail customers in Massbuild. More detail is provided in the Divisional Reviews. In February 2018, we announced the restructuring of some of the business functions within Massdiscounters and Masscash and the relocation of both head offices from Durban to Johannesburg. Expected annual savings will be approximately R52.0 million. The restructures and office moves were completed in late 2018 and caused business disruption and uncertainty amongst staff and management.

6 2 Massmart Reviewed Consolidated Results Growth in total expenses, excluding restructuring costs, was a creditable 5.0% while comparable expense increases were limited to 2.3%. This good performance was however insufficient to neutralise the pressure from soft sales, particularly over the crucial November and December 2018 period, and from slightly lower gross margins. Occupancy costs saw the highest increase of 10.1% which came from new stores that added 2.2% to trading space and the rental annualisation of Makro Riversands. Disappointingly, the combination of low sales growth and higher expense growth caused Group trading profit excluding foreign exchange movements, interest and restructure costs to decline by 16.8% to R2.1 billion. Headline earnings excluding restructure costs decreased by 22.9% to R1.0 billion, while Headline earnings decreased by 31.7% to R901.2 million. The Massdiscounters and Makro distribution centres (DCs) were transitioned into the Massmart Logistics business unit and will be utilised as a Group asset, resulting in improved DC cost recoveries and transport efficiencies from leveraging the Group scale. The continued focus on new revenue streams saw a 61% growth in our Value-Added Services (VAS) business which was achieved through growth across money transfers, lotto sales, cash-backs, RCS credit product sales and extended warranties. Our omnichannel focus, improving our customers choice and experience, resulted in the Group s total online sales growing by 56%. This was achieved through our four e-commerce points of presence Makro, Game, DionWired and Builders Warehouse all of which are now use the SAP Hybris platform. Last month Makro switched from its legacy platform to Hybris and we are managing the usual challenges of this type of transition. Combined online traffic across Makro, Game, DionWired and Builders Warehouse grew by 74%. During the year 19 stores were opened and six were closed, resulting in a net trading space increase of 2.2% to 1,648,718m². Our African growth plans remain on track and we added 13,409m 2 of ex-sa trading space in the year, representing 5.8% new space in our ex-sa stores. Financial review Like-on-like performance Massmart s total sales for the 52 weeks ended 30 December 2018 increased by 2.9% and comparable store sales increased by 1.2%. Product deflation was 0.2%. Inflation in Food & Liquor and Home Improvements increased slightly to 1.1% and 0.9% respectively, while Durables went into further deflation of 2.1%. Our ex-sa businesses represent 8.7% (2017: 8.6%) of total sales and increased by 3.7% in Rands (3.9% increase in constant currencies). The Group s 52-week like-on-like gross margin of 19.45% is marginally lower than that of the prior year (2017: 19.63%), caused primarily by margin pressure in Game and Massfresh, which were partially offset by the increased sales participation of higher-margin retail customers in Massbuild. Margin was adversely impacted by negative adjustments for inventory and the cost of sales in Massfresh. Expenses were well managed and increased by only 5.0% (excluding restructure costs), while comparable expense increases were limited to 2.3%. Employment costs, the Group s biggest cost category, were limited to an increase of 2.7%, due to a combination of improved staff scheduling in stores and DCs and a selective replacement of vacancies which resulted in full-time equivalent employees remaining relatively stable at just under 48,500. The opening of a net 13 new stores and the rental annualisation of Makro Riversands resulted in occupancy costs increasing by 10.1% (a comparable increase of 6.4%). Depreciation and amortisation increased by 3.2% over the prior year while other operating expenses increased by 5.8%. The non-capital costs of upgrading our IT infrastructure, as well as pre-opening store expenses of R57.8 million (2017: R43.5 million), are included in this expense category. Trading profit before interest and taxation (excluding restructure costs) declined by 16.8% to R2.1 billion. Included in operating profit are the costs of R161.0 million pertaining to the formal organisational restructure under s189 of the Labour Relations Act (LRA) in both Massdiscounters and Masscash (see note 4). Operating profit after restructure costs and before forex, interest and taxation declined by 25.0% to R1.9 billion. Earnings before interest, tax, depreciation and amortisation (EBITDA) of R3.0 billion decreased by 15.4% over the prior year. Included in operating profit are net realised and unrealised foreign exchange losses of R2.7 million (2017: R39.9 million loss), the majority of which arose as a result of the strengthening of the average basket of ex-sa currencies. Cash interest paid to the banks grew R25.2 million (a 4.4% increase), resulting in net finance costs growing by 10.0% to R623.7 million (2017: R566.8 million), largely due to the impact of a finance lease capitalised at the end of 2017 and net working capital increases. The Group s effective tax rate of 31.5% (2017: 29.9%) increased mainly from the greater impact of non-deductible expenses. Headline earnings before restructure costs decreased by 22.9% to R1.0 billion, while Headline earnings decreased by 31.7% to R901.2 million. The 2017 financial year was a 53-week period. Using the modified retrospective method per IFRS 15, relative to the week period, total sales for the week period of R90.9 billion represent a decline of 3.0%, with comparable store sales also declining by 4.7%.

7 For the 52 weeks ended 30 December On the same basis, Headline earnings before restructure costs decreased by 31.3% to R1.0 billion, while Headline earnings decreased by 39.2% to R901.2 million. Financial position Unless otherwise stated, the commentary on our financial position has been provided taking into account the adoption of IFRS 9 and IFRS 15. Capital expenditure was focused on store openings, the refurbishment of existing stores, SAP Hybris implementation and ERP development which saw increases in new IT infrastructure. The net book value of property, plant and equipment increased by 3.0% over the prior year. Total capital expenditure was R1.6 billion. The expansionary expenditure of R833.6 million included investments in IT systems and new store openings. Replacement expenditure was R772.4 million and included store refurbishments. Operating cash before working capital movements amounted to R3.4 billion, 14.1% lower than the corresponding prior year and slightly better than the decline in EBITDA. Cash from working capital movements was an outflow of R545.8 million compared to an inflow of R705.8 million in 2017, partly due to higher inventory levels in 2018 but also from the 2018 year-end calendar cut-off date being a day earlier. The inventory balance increased by 10.9% to R12.2 billion and inventory days increased by five days to 61 days compared to December Inventory has been raised in Masscash from a deliberate focus on improving service-levels and is slightly higher in Massbuild and Game from lower than expected sales in December. Debtors days increased by one day to 10 days and creditors days increased by three days to 81 days. Impact of IFRS16 The Group anticipates a material impact as a result of the adoption of IFRS 16 in 2019 using the modified retrospective approach. The material impact relates to the capitalising of leased stores and equipment onto the balance sheet in the form of a right-of-use-asset, together with the corresponding lease liability. Changes to the Statement of Comprehensive Income will result in the current operating lease costs being replaced by an amortisation of the rightof-use asset and calculated lease finance costs on the interest line. Other areas of the statutory metrics that will be impacted by the adoption of the standard include trading profit margin, EBITDA, earnings per share and derived KPIs. The average remaining term on real estate and non-real estate is currently 5 and 2 years respectively. We will give first time disclosure in the publication of our 2018 annual financial statements. Like-on-like Divisional operational review Rm 2018 % OF SALES 2017 (LIKE-ON-LIKE)* % OF SALES LIKE-ON-LIKE % GROWTH* COMPARABLE % SALES GROWTH ESTIMATED# % SALES INFLATION 53 WEEKS 2017 (LIKE-ON-LIKE)* % OF SALES Sales 90, , (0.2) 89,869.7 Massdiscounters 19, ,971.7 (1.2) (1.5) (2.9) 20,330.6 Masswarehouse 28, , (0.2) 27,748.9 Massbuild 13, , ,191.9 Masscash 28, , (0.2) ,598.3 Trading profit** 2, , (16.9) 2, Massdiscounters (91.3) Masswarehouse 1, , (12.4) 1, Massbuild Masscash * Refer to note 2. ** The 'trading profit before interest and tax' above is the amount per the condensed consolidated income statement less the BEE transaction IFRS 2 charge and excludes restructure costs. # Group Sales inflation is a weighted inflation. ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5.

8 4 Massmart Reviewed Consolidated Results OUR STRATEGY Our areas of strategic focus remain unchanged: IMPROVE AND GROW OUR CORE BUSINESS To drive the growth and profitability of the core South African business over the medium-term; GROW INTO SUB-SAHARAN AFRICA Sub-Saharan African expansion through opening Builders Warehouse, Game and Masscash stores. In the next three years we anticipating increasing net trading space by 39,195m2 representing ex-sa space CAGR growth of 7.8%; and GROW ONLINE/ OMNICHANNEL To expand, improve and refine our online / e-commerce offerings in Game, DionWired, Makro, and Builders Warehouse. Our people The contribution of our 48,500 colleagues across sub-saharan Africa remains remarkable and always appreciated, especially in the current environment where many of them and their own families may be feeling the adverse consequences of the weak economy and high unemployment. We acknowledge and thank our colleagues in all our stores, offices, DCs, and call-centres for their contribution, service and support. Directorate Hans van Lierop, Massmart s Chief Financial Officer, has indicated that for personal reasons he is not available to extend his tenure in South Africa after the formal conclusion of his South African work visa in February He has therefore given the Board early notice of this development and a formal executive search process to identify and appoint a successor will commence. This process will likely take between three to six months. Further announcements will be made when there are any material developments in this regard. See our separate announcement noting some changes to Massmart s non-executive directors. Strategic priorities Due to our disappointing 2018 financial performance we are driving towards group services that encompass logistics, supply chain and part of our IT capabilities. This has been one of our strategic priorities and the remaining long-term strategic goals are outlined below: Improving Game s profitability; Delivering structurally lower operating costs by improving Group resource utilisation; Achieving supply chain efficiency through optimisation of regional DCs and vehicles by increasing the volume of product moved through the supply chain network thereby reducing costs and stock holding; Adding 47 new stores between 2019 and 2021 representing a 2.7% compounded annual growth rate (CAGR) of new space. 32.7% of this space will be in Africa, concentrated specifically in Kenya and Zambia; Investing capital in omnichannel capabilities which now represent 1.1% sales participation of those categories that are online and are growing at 56.4%; Improving our VAS customer offerings across the Group by adding to the portfolio of services offered; and Improving our Private Label sourcing to offer customers good quality products at affordable value.

9 For the 52 weeks ended 30 December Given the Group s 2018 financial performance; our increased IT capital expenditure programme over the next few years; the likely muted South African economic growth in upcoming years; and the possibility of negative movements in future key South African macro-economic variables, the Group has begun to selectively curtail new store growth and to focus on reducing working capital levels in order to reduce our cash and capital demands. Another aspect of this focus is to offer shareholders the choice of a cash or scrip dividend as outlined in the Dividend section below. Outlook For the seven weeks to 17 February 2019, total sales amounted to R11.2 billion, representing an increase of 5.2% over the prior year. Comparable store sales increased by 3.9%. Product inflation is estimated at 1.3%. Despite this slightly improved sales performance, we remain cautious about the outlook for the South African consumer economy for the first half of the 2019 financial year. The financial information on which this outlook statement is based has not been reviewed and reported on by the Company s external auditors. Scrip dividend For the final dividend, Massmart s Board has elected to declare and issue a scrip dividend or as an alternative, an election to receive a cash dividend from Massmart. The Board has resolved to declare a distribution of fully paid Massmart ordinary shares with a par value of R0.01 each (the Scrip Distribution ) to ordinary shareholders of Massmart recorded in the securities register of the Company at the close of business on the record date, being Friday, 29 March Shareholders will, however, be entitled to elect to receive a cash dividend ( the Cash Dividend ) of 140 cents per Massmart ordinary share held on the record date, being Friday, 29 March 2019, in respect of all or part of their ordinary shareholding, instead of the Scrip Distribution. The Cash Dividend will be paid only to those: certificated shareholders whose forms of election to receive the Cash Dividend, in respect of all or part of their shareholding, are received by the Transfer Secretaries on or before 12:00 on Friday, 29 March 2019; and dematerialised shareholders who have instructed their CSDP or broker accordingly and in the manner and time stipulated in their agreement with such CSDP or broker. Shareholders not electing to receive the Cash Dividend in respect of all or part of their ordinary shareholding will, without any action on their part, be entitled to receive the Scrip Distribution in proportion to their ordinary shareholding as at the close of business on the record date, being Friday, 29 March 2019 and in accordance with the ratio set out in the announcement to be published around 18 March No payment to shareholders contemplated in this announcement shall carry interest against the Company. Furthermore, any reference in this announcement to the Cash Dividend payable to or receivable by shareholders refers to the amount of such dividend, after the deduction of dividend withholding tax ("DWT"), if any, as contemplated this in announcement. The Scrip Distribution and the Cash Dividend alternative may have tax implications for both resident and non-resident shareholders. Shareholders are therefore encouraged to consult their professional tax advisers, should they be in any doubt as to the appropriate action to take. In terms of the Income Tax Act, 58 of 1962, as amended ( the Income Tax Act ), the Cash Dividend will, unless exempt, be subject to DWT. South African resident shareholders that are liable for DWT will be subject to DWT at a rate of 20% of the Cash Dividend and this amount will be withheld from the Cash Dividend with the result that they will receive a net amount of 112 cents per share. Non-resident shareholders may be subject to DWT at a rate of less than 20%, depending on their country of residence and the applicability of any double tax agreement between South Africa and their country of residence. The Scrip Distribution is not subject to DWT in terms of the Income Tax Act, but the subsequent disposal of Massmart ordinary shares obtained as a result of the Scrip Distribution is likely to have income tax or capital gains tax ( CGT ) implications. Where any future disposals of Massmart ordinary shares obtained as a result of the Scrip Distribution falls within the CGT regime, the base cost of such shares will be deemed to be zero in terms of the Income Tax Act (or the value at which such Massmart ordinary shares will be included in the determination of the weighted average base cost method will be zero).

10 6 Massmart Reviewed Consolidated Results The salient dates relating to the payment of the Scrip Distribution and Cash Dividend are as follows: Thursday, 28 February Preliminary results including declaration information released on the Stock Exchange News Service ( SENS ) of the JSE Limited ( JSE ) Friday, 1 March Preliminary results including declaration information published in the press Monday, 4 March Circular and form of election posted to shareholders Monday, 18 March Finalisation of information, including the ratio applicable to the Scrip Distribution, released on SENS by 11:00 Tuesday, 19 March Finalisation of information, including the ratio applicable to the Scrip Distribution, published in the press Tuesday, 26 March Last day to trade in order to be eligible to participate in the Scrip Distribution/Cash Dividend alternative ( CUM ) Wednesday, 27 March Massmart ordinary shares trade Ex the entitlement to the Cash Dividend/Scrip Distribution Wednesday, 27 March Listing of maximum possible number of new Massmart ordinary shares that could be issued in terms of the Scrip Distribution Thursday, 28 March Announcement released on SENS in respect of the cash payment applicable to fractional entitlements, based on the voume average price on Wednesday, 27 March 2019, discounted by 10%, by 11h00 Friday, 29 March Last day to elect the Cash Dividend alternative in lieu of the Scrip Distribution by 12:00 for certificated shareholders and for dematerialised shareholders (in accordance with the mandate between the shareholder and their CSDP/broker) Friday, 29 March Record date in respect of the Scrip Distribution/Cash Dividend alternative Monday, 1 April Share certificates, electronic funds transfers and/or dividend cheques posted and CSDP/ broker accounts credited/updated Monday, 1 April Announcement regarding the results of the Scrip Distribution released on SENS Wednesday, 3 April Maximum number of new Massmart ordinary shares listed adjusted to reflect the actual number of new Massmart ordinary shares issued in respect of the Scrip Distribution Notes to salient dates: All times provided are South African standard times quoted on a 24-hour basis, unless specified otherwise. The above dates and times are subject to change. If applicable, any changes will be released on SENS and published in the South African press. Share certificates may not be dematerialised between Wednesday, 27 March 2019 and Friday, 29 March 2019, both days inclusive. The distribution of this announcement, and the rights to receive the Scrip Distribution shares in jurisdictions other than the Republic of South Africa, may be restricted by law and any failure to comply with these restrictions may constitute a violation of the securities laws of such jurisdictions. Accordingly, shareholders will not be entitled to receive the Scrip Distribution shares, directly or indirectly, in those jurisdictions and shall be deemed to have elected the Cash Dividend alternative. Such non-resident shareholders should inform themselves about and observe any applicable legal requirements in such jurisdictions. It is the responsibility of non-resident shareholders to satisfy themselves as to the full observance of the laws and regulatory requirements of the relevant jurisdictions in respect of the Scrip Distribution, including the obtaining of any governmental, exchange control or other consents or the making of any filing which may be required, compliance with other necessary formalities and payment of any issue, transfer or other taxes or other requisite payments due in such jurisdictions. Shareholders who have any doubts as to their position, including, without limitation, their tax status, should consult an appropriate adviser in the relevant jurisdictions without delay. Shareholders in the United States or US persons as defined in Regulation S under the US Securities Act of 1933 who wish to receive the Scrip Distribution must be qualified institutional buyers as defined in Rule 144A under the Securities Act and also qualified purchasers within the meaning of Section 2(a)(51)(A) of the US Investment Company Act of Massmart shareholders who hold Massmart ordinary shares in certificated form ( certificated shareholders ) should note that dividends will be paid by cheque and by means of an electronic funds transfer ( EFT ) method. Where the dividend payable to a particular certificated shareholder is less than R100, the dividend will be paid by EFT only to such certificated shareholder. Certificated shareholders who do not have access to any EFT facilities are advised to contact the company s transfer secretaries, Computershare Investor Services at Rosebank Towers, 15 Biermann Avenue, Rosebank, Johannesburg, 2196; on ; or on (fax), in order to make the necessary arrangements to take delivery of the proceeds of their dividend. Massmart shareholders who hold Massmart ordinary shares in dematerialised form will have their accounts held at their CSDP or broker credited electronically with the proceeds of their dividend. Guy Hayward Chief Executive Officer 27 February 2019 Johannes van Lierop Chief Financial Officer

11 For the 52 weeks ended 30 December Like-on-like condensed consolidated income statement Rm (LIKE-ON-LIKE)* LIKE-ON-LIKE* % CHANGE 53 WEEKS 2017 (LIKE-ON-LIKE)* Revenue 91, , ,163.6 Sales 90, , ,869.7 Cost of sales (73,250.4) (71,007.5) (3.2) (72,219.1) Gross profit 17, , ,650.6 Other income (1.7) Depreciation and amortisation (1,134.6) (1,099.6) (3.2) (1,099.6) Employment costs (7,582.9) (7,381.9) (2.7) (7,402.9) Occupancy costs (3,491.3) (3,170.0) (10.1) (3,182.6) Other operating costs (3,644.5) (3,445.8) (5.8) (3,463.3) Trading profit before interest and taxation 2, ,486.1 (16.8) 2,737.3 Restructuring cost (note 4) (161.0) Impairment of assets (21.4) (18.9) (13.2) (18.9) Insurance proceeds on items in PP&E (86.4) 58.8 Operating profit before foreign exchange movements and interest 1, ,526.0 (25.0) 2,777.2 Foreign exchange loss (note 7) (2.7) (39.9) 93.2 (47.2) Operating profit before interest 1, ,486.1 (23.9) 2,730.0 Finance costs (648.8) (592.7) (9.5) (603.5) Finance income (3.1) 26.4 Net finance costs (623.7) (566.8) (10.0) (577.1) Profit before taxation 1, ,919.3 (33.9) 2,152.9 Taxation (399.4) (574.2) 30.4 (644.0) Profit for the year ,345.1 (35.4) 1,508.9 Profit attributable to: Owners of the parent ,332.6 (33.3) 1,494.9 Non controlling interests (19.9) 12.5 (100.0) 14.0 Profit for the year ,345.1 (35.4) 1,508.9 Basic EPS (cents) (33.7) Diluted basic EPS (cents) (33.8) Dividend (cents): Interim (10.5) 76.0 Final (48.3) Total (40.1) ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5. * To provide a more meaningful assessment of the current year's performance, the financial tables have been prepared on a like-on-like basis which includes the material impact of IFRS 15 in the current and prior financial year. Refer to note 2 for detail on the impact of the new accounting standards using the modified retrospective approach. The like-on-like financial effects on sales, for which the Directors of Massmart are responsible, are provided for illustrative purposes only to show the effect that IFRS 15 'Revenue from contracts with customers' would have had on the 31 December 2017 sales amount, allowing for a like-on-like comparison to December The Group s external auditor has issued a reporting accountants report on the December 2017 sales amount. A copy of their procedures report is available at the Group s registered office.

12 8 Massmart Reviewed Consolidated Results Condensed consolidated income statement Rm 2018 IFRS 9 & 15 ADJUSTMENT* 2018 (ADJUSTED)* 2017 (PRO FORMA) % CHANGE ADJUSTED % CHANGE* 53 WEEKS 2017 Revenue 91, , , ,442.3 (1.4) ,029.1 Sales 90, , , ,148.6 (1.3) ,735.2 Cost of sales (73,250.4) (4,432.3) (77,682.7) (74,800.1) 2.1 (3.9) (76,084.6) Gross profit 17,691.2 (16.7) 17, , ,650.6 Other income (1.7) Depreciation and amortisation (1,134.6) - (1,134.6) (1,099.6) (3.2) (3.2) (1,099.6) Employment costs (7,582.9) - (7,582.9) (7,381.9) (2.7) (2.7) (7,402.9) Occupancy costs (3,491.3) - (3,491.3) (3,170.0) (10.1) (10.1) (3,182.6) Other operating costs (3,644.5) 1.6 (3,642.9) (3,445.8) (5.8) (5.7) (3,463.3) Trading profit before interest and taxation 2,068.9 (10.8) 2, ,486.1 (16.8) (17.2) 2,737.3 Restructuring cost (note 4) (161.0) - (161.0) Impairment of assets (21.4) - (21.4) (18.9) (13.2) (13.2) (18.9) Insurance proceeds on items in PP&E (86.4) (86.4) 58.8 Operating profit before foreign exchange movements and interest 1,894.5 (10.8) 1, ,526.0 (25.0) (25.4) 2,777.2 Foreign exchange loss (note 7) (2.7) - (2.7) (39.9) (47.2) Operating profit before interest 1,891.8 (10.8) 1, ,486.1 (23.9) (24.3) 2, Finance costs (648.8) - (648.8) (592.7) (9.5) (9.5) (603.5) - Finance income (3.1) (3.1) 26.4 Net finance costs (623.7) - (623.7) (566.8) (10.0) (10.0) (577.1) Profit before taxation 1,268.1 (10.8) 1, ,919.3 (33.9) (34.5) 2,152.9 Taxation (399.4) 2.8 (396.6) (574.2) (644.0) Profit for the year (8.0) ,345.1 (35.4) (36.0) 1,508.9 Profit attributable to: - Owners of the parent (8.0) ,332.6 (33.3) (33.9) 1, Non-controlling interests (19.9) - (19.9) 12.5 (100.0) (100.0) 14.0 Profit for the year (8.0) ,345.1 (35.4) (36.0) 1,508.9 Basic EPS (cents) (3.7) (33.7) (34.3) Diluted basic EPS (cents) (3.6) (33.8) (34.4) Dividend (cents): Interim (10.5) (10.5) 76.0 Final (48.3) (48.3) Total (40.1) (40.1) ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5. * Refer to note 2.

13 For the 52 weeks ended 30 December Headline earnings Rm 2018 IFRS 9 & 15 ADJUSTMENT* 2018 (ADJUSTED)* 2017 (PRO FORMA) % CHANGE ADJUSTED % CHANGE* 53 WEEKS 2017 Reconciliation of profit for the year to Headline earnings Profit for the year attributable to owners of the parent (8.0) ,332.6 (33.3) (33.9) 1,494.9 Impairment of assets Net loss on disposal of tangible and intangible assets (59.2) (59.2) 23.3 Profit on sale of non-current assets classified as held for sale (15.9) - (15.9) (2.3) (100.0) (100.0) (2.3) Insurance proceeds on items of PP&E (8.0) - (8.0) (58.8) (58.8) Available for sale reserve re-classified to the Income Statement (100.0) (100.0) 1.1 Total tax effects of adjustments (31.8) (31.8) 4.4 Headline earnings (8.0) ,319.2 (31.7) (32.3) 1,481.5 Restructure costs after taxation Headline earnings before restructure costs (taxed) 1,017.1 (8.0) 1, ,319.2 (22.9) (23.5) 1,481.5 Headline EPS (cents) (3.7) (32.6) (23.9) Headline EPS before restructure costs (taxed) (cents) (3.7) (23.3) (23.9) Diluted headline EPS (cents) (3.6) (32.2) (32.8) Diluted headline EPS before restructure costs (taxed) (cents) (3.6) (23.5) (24.1) ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5. * Refer to note 2.

14 10 Massmart Reviewed Consolidated Results Condensed consolidated statement of comprehensive income Rm 2018 IFRS 9 & 15 ADJUSTMENT* 2018 (ADJUSTED)* 2017 (PRO FORMA) % CHANGE ADJUSTED % CHANGE* 53 WEEKS 2017 Profit for the year (8.0) ,345.1 (35.4) (36.0) 1,508.9 Items that will not subsequently be reclassified to the Income Statement: (11.9) (11.9) 15.1 Net post retirement medical aid actuarial profit (11.3) (11.3) 15.1 Fair value movement on OCI financial assets (0.1) - (0.1) Items that will subsequently be re-classified to the income statement: (99.8) (99.8) Foreign currency translation reserve (109.7) (109.7) Cash flow hedges - effective portion of changes in fair value (14.2) (14.2) Fair value movement on available-for-sale financial assets (100.0) (100.0) 0.4 Income tax relating to components of other comprehensive income (15.8) - (15.8) 23.7 (100.0) (100.0) 23.7 Total other comprehensive profit for the year, net of tax (84.7) (84.7) Total comprehensive income for the year (8.0) ,260.4 (22.8) (23.5) 1,424.2 Total comprehensive income attributable to: - Owners of the parent (8.0) ,247.9 (20.5) (21.1) 1, Non-controlling interests (19.9) - (19.9) 12.5 (100.0) (100.0) 14.0 Total comprehensive income for the year (8.0) ,260.4 (22.8) (23.5) 1,424.2 ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5. * Refer to note 2.

15 For the 52 weeks ended 30 December Condensed consolidated statement of financial position Rm 2018 IFRS 9 & ADJUSTMENT* (ADJUSTED)* 2017 % CHANGE ADJUSTED* % CHANGE 2016 % CHANGE ASSETS Non-current assets 14, , , , Property, plant and equipment 9, , , , Goodwill and other intangible assets 3, , , , Investments and other financial assets (23.7) (23.7) (4.9) Deferred taxation (8.7) Current assets 20,605.2 (83.3) 20, , ,905.9 (0.1) Inventories 12,180.9 (77.8) 12, , ,210.2 (2.0) Trade, other receivables and prepayments 5,693.2 (4.0) 5, , , Taxation (1.5) (8.9) (9.3) Cash on hand and bank balances 2, , ,393.6 (1.0) (1.0) 2,802.3 (14.6) Non-current assets classified as held for sale (41.7) (41.7) Total assets 34,782.6 (83.3) 34, , , EQUITY AND LIABILITIES Total equity 6,528.6 (44.9) 6, , , Equity attributable to owners of the parent 6,514.0 (44.9) 6, , , Non-controlling interests (66.2) (66.2) 74.5 (42.0) Non-current liabilities 3,694.5 (20.3) 3, ,142.4 (10.8) (11.3) 4,917.2 (15.8) Interest-bearing borrowings (note 11) 2, , ,760.8 (18.4) (18.4) 3,496.7 (21.0) Deferred taxation 76.7 (20.3) (14.9) 73.9 (10.3) Other non-current liabilities and provisions 1, , , ,346.6 (2.3) Current liabilities 24,559.5 (18.1) 24, , , Trade, other payables and provisions 21,925.1 (18.1) 21, , , Taxation (51.4) Bank overdrafts and debt facilities (note 11) 1, , (51.6) Interest-bearing borrowings (note 11) ,276.7 (46.3) (46.3) 1, Total equity and liabilities 34,782.6 (83.3) 34, , , ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5. * Refer to note 2.

16 12 Massmart Reviewed Consolidated Results Condensed consolidated statement of cash flows Rm 2018 IFRS 9 & 15* ADJUSTMENT 2018 (ADJUSTED)* 2017 Operating cash before working capital movements 3,409.6 (10.8) 3, ,969.1 Working capital movements (545.8) 10.8 (535.0) Cash generated from operations 2, , ,674.9 Taxation paid (322.9) - (322.9) (795.0) Net interest paid (482.9) - (482.9) (593.6) Dividends received Dividends paid (750.0) - (750.0) (689.9) Cash inflow from operating activities 1, , ,676.4 Investment to maintain operations (772.4) - (772.4) (678.5) Investment to expand operations (833.6) - (833.6) (1,138.3) Investment in subsidiaries (6.5) Proceeds on disposal of property, plant and equipment Proceeds on disposal of assets classified as held for sale Other net investing activities (5.7) Cash outflow from investing activities (1,546.9) - (1,546.9) (1,806.7) Decrease in non-current liabilities (583.7) - (583.7) (403.3) Increase/(decrease) in current liabilities (note 11) 1, ,043.5 (437.6) Non-controlling interests acquired (112.6) Net acquisition of treasury shares (221.1) - (221.1) (193.1) Cash inflow / (outflow) from financing activities (1,146.6) Net increase / (decrease) in cash and cash equivalents (276.9) Foreign exchange movements on cash and cash equivalents (38.7) Opening cash and cash equivalents 2, , ,621.7 Closing cash and cash equivalents 2, , ,306.1 ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5. * Refer to note 2.

17 For the 52 weeks ended 30 December Condensed consolidated statement of changes in equity Rm SHARE CAPITAL SHARE PREMIUM OTHER RESERVES RETAINED PROFIT EQUITY ATTRIBUTABLE TO OWNERS OF THE PARENT NON- CONTROLLING INTERESTS TOTAL Balance as at December 2016 (Reviewed) as previously stated , , ,755.8 Effect of error^ (36.8) (36.8) - (36.8) Balance at December 2016 (Reviewed) Restated , , ,719.0 Dividends declared (653.2) (653.2) (35.4) (688.6) Total comprehensive income - - (84.7) 1, , ,424.1 Total comprehensive income - as previously stated - - (84.7) 1, , ,437.0 Effect of error^ (12.9) (12.9) - (12.9) Changes in non-controlling interests - - (103.2) - (103.2) (9.9) (113.1) IFRS 2 charge and Share Trust transactions - (193.1) (35.5) (24.9) - (24.9) Treasury shares acquired (0.1) Balance as at December 2017 (Reviewed) Restated , , ,341.7 Effect of adoption of new accounting standards (IFRS 9 & IFRS 15)* - - (0.7) Balance as at December 2017 (Reviewed) Restated , , ,377.4 Dividends declared (735.6) (735.6) (8.4) (744.0) Total comprehensive income (19.9) Changes in non-controlling interests (0.3) - IFRS 2 charge and Share Trust transactions - (221.1) (36.4) - (36.4) Treasury shares acquired - (41.0) - - (41.0) - (41.0) Year ended December 2018 (Reviewed) , , ,528.6 ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5. * Refer to note 2.

18 14 Massmart Reviewed Consolidated Results Fair value hierarchy The Group uses the following hierarchy for determining and disclosing the fair value of financial instruments identified below. The table below reflects 'Financial instruments' and 'Non-current assets classified as held for sale' carried at fair value, and those 'Financial instruments' and 'Non-current assets classified as held for sale' that have carrying amounts that differ from their fair values, in the Statement of Financial Position. Rm Financial assets 2018 LEVEL 1 LEVEL 2 LEVEL LEVEL 1 LEVEL 2 LEVEL 3 Financial assets at fair value through profit or loss Financial asset designated as a cash flow hedging instrument Loans and receivables OCI/Available-for-sale financial assets Non-current assets classified as held for sale Financial assets Financial liabilities Financial liabilities at amortised cost 2, , , , Financial liabilities at fair value through profit or loss Financial liability designated as a cash flow hedging instrument Financial liabilities 2, , , , There were no transfers of financial instruments between Level 1, Level 2 and Level 3 fair value measurements during the year ended December The financial assets and financial liabilities have been presented based on an analysis of their respective natures, characteristics and risks. Refer to the 2017 Group Financial Statements, note 39 for the valuation techniques applied. Divisional Trading Review Rm 2018 IFRS15 & 9 ADJUSTMENT* 2018 (ADJUSTED)* 2017 (PRO FORMA) 53 WEEKS 2017 Sales 90, , , , ,735.2 Massdiscounters 19, , , ,330.6 Masswarehouse 28, , , ,748.9 Massbuild 13, , , ,191.9 Masscash 28, , , , ,463.8 Trading profit before interest and taxation** 2,071.1 (10.8) 2, , ,744.1 Massdiscounters 32.6 (9.6) Masswarehouse 1,100.8 (2.2) 1, , ,313.3 Massbuild (0.8) Masscash * Refer to note 2. ** The 'trading profit before interest and tax' above is the amount per the Condensed Consolidated Income Statement less the BEE transaction IFRS 2 charge and excludes restructure costs. ^ Certain comparative figures shown do not correspond with the 2017 financial statements and reflect adjustments made. Refer to note 5.