1Q13 Results Conference Call and Webcast

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1 1Q13 Results Conference Call and Webcast Friday, May 10 th, 2013 Time: 1:00 p.m. (US EDT) 2:00 p.m. (Brasília) Webcast: Connection: +1 (786) Code: LASA Replay: +55 (11) Code: # 1

2 Lojas Americanas Highlights In 1Q13, the parent company net revenue reached R$ 1.9 billion, a growth of 28.0% in relation to 1Q12. In the consolidated, the net revenue grew 31.1%, totaling R$ 3.1 billion; In the same stores concept, the net revenue growth was 8% in the first four months of the year; In the parent company, the gross margin was 30.6% of net revenue in 1Q13, a variation of -0.5 p.p. in relation to 1Q12. In the consolidated view, the gross margin was 28.2% of net revenue; The parent company Adjusted EBITDA reached R$ million, a growth of 27.4% in relation to 1Q12. In the consolidated, the Adjusted EBITDA totaled R$ million; The parent company net income was R$ 54.2 million, a growth of 49.3%. In the consolidated view, the consolidated net income reached R$ 57.5 million, a growth of 39.9%; The stores opening s schedule is totally in line with SEMPRE MAIS BRASIL program. We opened 9 new stores in

3 Cash Generation Adjusted EBITDA (R$ million) and Adjusted EBITDA Margin (% NR) Parent Company Adjusted EBITDA (R$ million) and Adjusted EBITDA Margin (% NR) Consolidated % 9.8% 11.2% 11.8% % 15.0% 13.1% 1Q07 1Q08 1Q09 1Q10 1Q11 1Q12 1Q % 10.6% 11.3% 11.4% 12.4% 11.7% 11.2% 1Q07 1Q08 1Q09 1Q10 1Q11 1Q12 1Q13 EBITDA (R$ MM) EBITDA (% NR) EBITDA (R$ MM) EBITDA (% NR) Adjusted EBITDA - Operating profit before interest, taxes, depreciation and amortization, other operating income/expenses, equity accounting, minority participation, statutory participation and discontinued operations. The parent company net working capital was negative in 1 day, which represents an increase of 1 day when compared with the -2 days presented in 1Q12. The company s current cash position and generation of future cash, together with the elongation of the debt profile leave us in a comfortable position to make the expected investments in the upcoming years. 3

4 Investiments SEMPRE MAIS BRASIL Investments on the Parent Company amounted R$ 71.4 million in 1Q13, with emphasis on expansion, improvements in the chain of store and technological upgrade; 20% 7% Openings / Improvements (R$ 52.4 MM) 73% Technology / Logistics / Operation (R$ 14.2 MM) Goods for rental and others (R$ 4.8 MM) Lojas Americanas SEMPRE MAIS BRASIL program SEMPRE MAIS BRASIL schedule totally in line; 280 stores opened since 2010; 114 new cities since 2010; More than 80 stores contracted or in an advanced stage of negotiation. Evolution of Number of Stores Q07 1Q08 1Q09 1Q10 1Q11 1Q12 1Q13 4

5 Customer Service Level Exceeding the clients expectations Seeking to reward companies with excellent customer service s levels, the complaint website Reclame Aqui has created the RA 1000 Seal. Companies who receive this Seal show the customer their commitment to post-sales service, raising its trust in their brand, services and products. Lojas Americanas received RA 1000 for its excellent levels of customer s Response, Solution and Evaluation. With regard to the complaints registered by the website, 100% of the cases were promptly answered and 97% were conveniently solved. The Company stands out in Reclame Aqui Top 20 Enterprises Rankings*. Among thousands of subscribed companies, Lojas Americanas S.A. is in 4 th PLACE IN THE BEST SOLUTION INDEXES RANKING, in 5 th PLACE IN THE BEST DOING-BUSINESS-AGAIN INDEXES RANKING and in 5 th PLACE IN THE BEST AVERAGE EVALUATIONS RANKING. The Seal and the important position reinforce Lojas Americanas goal of bringing more convenience to their clients and exceeding their expectations when meeting their needs. 5

6 B2W Highlights In 1Q13, the consolidated gross revenue of B2W reached R$ 1.5 billion, a 35.4% increase; In 1Q13, the consolidated gross profit of B2W reached R$ million, a 32.8% increase; In 1Q13, the consolidated adjusted EBITDA of B2W reached R$ 74.2 million, a 23.7% increase; The consolidated net working capital of B2W presented an improvement of 26 days at the end of 1Q13; B2W DIGITAL Acquires Uniconsult Sistemas e Serviços Ltda According to its strategy of being a reference in the technology and internet market, B2W DIGITAL announced the acquisition of Uniconsult Sistemas e Serviços Ltda, renowned company in the development of systems and solutions for e-commerce; B2W DIGITAL Announces the Acquisition of Click - Rodo Entregas Ltda Aiming to get closer to the customer and to offer the best delivery service, B2W DIGITAL signed a sales agreement with the transportation company Click Rodo Entregas Ltda. This transaction is pending approval of CADE (Administrative Council of Economic Defense). 6

7 Investor Relations Team Ph.: + 55 (21) Fax: + 55 (21) Adjusted EBITDA - Operating profit before interest, taxes, depreciation and amortization, other operating income/expenses, equity accounting, minority participation, statutory participation and discontinued operations. Statements relating to the prospects of the business, estimates for operating and financial results, and those related to growth prospects of Lojas Americanas, eventually expressed in this release, are merely projections and, as such, are based exclusively on the expectations of Lojas Americanas management concerning the future of the business and its continued access to capital to fund the Company s business plan. Such statements depend, substantially, on changes in market conditions, government regulations, competitive pressures, the performance of the Brazilian economy and the industry, among other factors and are, therefore, subject to change without prior notice. 7

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