Books/Journals/ Article

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1 Books/Journals/ Article Allen, R Derek and Tanniru R. Rao,(2010), Analysis of Customer Satisfaction Data, New Age Publications, New Delhi. Ansari, H. (2006), Insurance Reforms, IRDA Journal,Vol.IV,No.3, published by C.S.Rao on behalf of Insurance Regulatory and Development Authority. Bajpai G.N. (2005) Insurance Industry India s Quest for cover, The Journal of Insurance Institute of India,Vol.No.XXXII, July- December, S.J.Gidwani Publication. Banerjee, T.K (2004) "Insurance Regulations in India and Future Directions", The Journal of Insurance Institute of India,Vol. No.XXX, July- December, S.J.Gidwani Publication. Bhat, Ramesh (2005), Insurance Industry in India: Structure, Performance, and Future Challenges, Insurance Industry in India, Vikalpa, Volume 30, No 3, July September Chopra, P.N(2009), Managerial Economics, Kalyani Publishers, New Delhi. Das, S.C (2007), Cost Management Practices in Non-Life Insurance Companies: A Comparative Study, dated ,January-June Dhanam(2008), Insurance, Business Magazine, June, Reg.no. KL/EKM/ 032/ RN 44620/87. Economic and Political Weekly (1971), General Insurance Room for More Efficiency and Honesty, 15 May 1971, Vol.VI, No

2 Economic and Political Weekly (1994), Letters to Editor- Privatisation of Insurance Industry, 9 July1994,Vol.XXIX,No.28. Financial Sector (2009), of Finance, Government of India.com dated General Insurance Agents - Practical Training Course Material (2006), Compiled by Alert Academy Training Institute approved by IRDA. Haiss, Peter and Kjell Sümegi(2006), The Relationship of Insurance and Economic Growth A Theoretical and Empirical Analysis,Paper presentated at the EcoMod Conference, Hongkong, June ICRA Moody s Global Insurance(2008), Indian General Insurance Outlook Major Changes Expected as Deregulation Continues, Indian General Insurance Industry Outlook, Insurance Chronicle, Various Icfai University Press - ISSN Insurance in India Insurance Statistics Handbook IRDA 2007, Insurance Times(1993), Indian Insurance News, The only monthly Journal on Insurance in India,Vol.XIII,No.11,November. Jagannathan, V (2003), Imperatives of Competition, The Hindu, Survey of Indian Industry. Kothari, C R (1996 ), Research Methodology,Methods and Techniques, Wiley Eastern Publishers, New Delhi. Kumar, Dinesh (2004), Role Model of Branch Manager in the Emerging Scenario, Market Trends, Niseema Publishers, April June, Vol.VI, No.2. Kumar, Jagendra (2004), Changing Scenario of Insurance Industry, The Journal of Insurance Institute of India,Vol.No.XXX, January- June, S.J.Gidwani Publication. 214

3 Kumar,P S, Mohana ( 1998), A Hand Book on Research Methodology, Right Publishers, Kudavechoor. Kumar, Rohit (2010), Performance Evaluation of General Insurance Companies: A Study of Post-Reform Period, shodhganga.inflibnet.ac.in. Malhotra Committee Report (1994), Government of India, Ministry of Finance, New Delhi, Market Trends (2000), Current News, Niseema Publishers, April 2000, Vol.2,No.4, Niseema Publishers. Market Trends (2003), "Current News-NIC Numbers Prop up Public Sector Insurance flock", Niseema Publishers, July September, Vol.V,No.3. Mehta, P.L (2005), Managerial Economics- Analysis, Problems and Cases,Sultan Chand & Sons publication,new Delhi,XI edition. Mony, S V (2005), Insurance Industry in India: Structure, Performance, and Future Challenges, Insurance Industry in India, Vikalpa,Volume 30, No 3, July September Nair, M.K.Sukumaran, (1999), Injecting dynamism in Insurance Sector, Ernakulam Insurance Institute Publication, Vol.7,March Nandagopal, R, K Arul Rajan and N Vivek (2008), Research Methods in Business, Excel book publications, New Delhi. Narayana, M.Siva (2010), Forgotten monies of the Non-life insurers,the Insurance Times,First monthly Journal on Insurance in India in Service Since 1981,Vol.XXX,No.12 December 2010,ISSN Nduna, Albert J (2005), Capacity build up and growth through regional reinsurance corporation, The Journal of Insurance Institute of India,Vol.No.XXXI, January- June, S.J.Gidwani Publication. 215

4 Palande, P.S, R.S. Shah, and M.L.Lunwat (2003), Insurance in India, Changing Policies and Emerging Opportunities, Sage Publications, New Delhi. Pillai, N K Jayakumar, General Insurance in India, GIECOS Souvenir 07, Published by General Insurance Employees Co-operative Society, Ernakulam. Ranade, Ajit and Rajeev Ahuja (1999), Insurance in K S Parikh (ed), India Development Report , Oxford University Press, New Delhi. Ranade, Ajit and Rajeev Ahuja (2000), Issues in Regulation of Insurance, Economic and Political Weekly, 29 January 2000,Vol.35,No.5. Rangachari, N (1999), The Unfolding Insurance Scenario, The Hindu,Survey of Indian Industry. Rao, C.S (2006), Insurance Issues and Challenges, Yojana,Published by Ministry of Information and Broadcasting, April 2006,ISSN ,Vol.No.50 Reddy, M. Vidyasagar (2010), A Decade of Liberalisation of Insurance Sector in India,Journal of Commerce& Management Thought,Vol. I, No. 3 / July Rudolf, E. (2001), "Profitability of the Non-Life Insurance Industry: It's Back- to-basics Time", Swiss RE, Sigma, No.5. Sarin, Geeta (2010), Need for Insurance Education A National Priority, IRDA Journal, Volume III, No. 2,February. Sarkar, Shivaji (2002). Public Sector Insurance Undertakings that Excel,www. Keralamonitors.com. Shanmukha, Rao Padala, and Syed Fasiuddin(2009), Indian Bancassurance - A Composition Under Globalised Economic Scenario, Osmania Journal of International Business Studies, July - December

5 Sinha, Tapen (2002), Privatization of the insurance market in India: from the British Raj to Monopoly Raj, to Swaraj, CRLS discussion paper series, Udayachandran, C.P. (2005), BPO and Insurance services: The Future and the Potential, Ernakulam Insurance Institute/E11) journal, published by EII, March 2005, Issue 1,Vol. 3. Vijayakumar, A (2001), Globalization of Indian Insurance Sector Issues and challenges, insurance sector.com. Vittas, Dimitri (2004), Insurance Regulation in Jordan New Rules - Old System, World Bank Policy Research Working Paper 3298, Financial Sector Development World Bank, Yojana (2006), Indian Insurance Industry, Vol.50, Published by Ministry of Information and Broadcasting division, Government of India, April Downloaded from IP

6 Annual Reports IRDA Annual Report IRDA Annual Report, IRDA Annual Report IRDA Annual Report IRDA Annual Report IRDA Annual Report IRDA Annual Report IRDA Annual Report IRDA Annual Report National Insurance Company Limited Annual Report Ministry of Finance, Government of India, Annual Report Insurance Statistics Handbook. Swiss Sigma Re Reports. India Development Reports The Journal of Insurance Institute of India- Various. National Insurance News- Reg No. RN 27120/