CONFERENCE AT A GLANCE. Featured Speakers THE DAY 1: WEDNESDAY, 7 DECEMBER 2016 DAY 2: THURSDAY, 8 DECEMBER 2016

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1 Insurance Analytics, Predictive Insights and Big Data Forum: Improving Underwriting, Pricing, Claims and Customer Experience with Data Driven Transformation 6 FANTASTIC Main Conference: 7-8 December 2016 Post Conference Workshop: 9 December 2016 Venue: Radisson Blu Edwardian New Providence Wharf Reasons to Attend Insurance Analytics, Predictive Insights and Big Data Forum 1. Master best-in-class underwriting practices, pricing and claims strategy by utilizing analytics to strengthen your core business in the digital age 2. Realize how you can be the next customer-centric insurance organization with new insights uncovered from analytics and big data 3. Advance your knowledge on big data analytics and predictive insights to Unleash the Power of IoT & Telematics accelerate revenue, monetizing the digital disruptions and build an effective big data strategy for your organization through information gathered from this groundbreaking conference 4. Strategize an effective guide to implement game-changing predictive analytics and big data models across your organization 5. Understand how the recent Brexit will affect the insurance industry and learn how technology can allow this industry to upscale 6. Take advantage of the key emerging issues in one big agenda with Discover Big Data Analytics & Predictive Insights prominent speakers line-up and extensive networking opportunities from Big Thinkers THE CONFERENCE AT A GLANCE DAY 1: WEDNESDAY, 7 DECEMBER 2016 Overview of Europe insurance market and its adaptation to big data analytics How big data analytics and predictive insights can be engaged as an effective tool in improving underwriting, pricing, claims and customer experience Holistic approaches for organizations to continue growth and hone their competitive advantage Discovering technologies and IoT s to monetize digital disruption and create an agile environment DAY 2: THURSDAY, 8 DECEMBER 2016 REGISTER BY 14 SEP 2016 TO SAVE UP TO 300 Featured Speakers Douglas Robare Head of Financial Lines Underwriting Generali Global Corporate and Commercial Data Driven Transformations for Effective Underwriting Pierre du Toit Head of Technical Pricing & Big Data Analytics Vitality Adam Miller Deputy Head of IT Markerstudy Group The Augmentation of Insurance landscape, the Age of Data Analytics and Predictive insights Ian Hughes Founder & Chief Executive Consumer Intelligence Ltd Fostering decision making through merging data analytics for solid ROI A look into how insurtech and big data analytics strategy will create an excellent implementation of a data driven culture Predicting the future of customer experience to safeguard the industry and to tame the rivalry Learning how Brexit will affect the insurance industry and understand how technology can help insurers see opportunities with the help of big data analytics and predictive insights POST-CONFERENCE WORKSHOP DAY 3: FRIDAY, 9 DECEMBER 2016 Road mapping a clear implementation of data analytics into an organization in a cost efficient way Exhaust analytics and predictive insights to transform customer experience and exceed customer expectations by investing on analytic tools and best approaches Ensure Profitable Growth by Monetizing Big Data Analytics and Predictive Insights - Creating Shared Value through Big Data Analytics Steve Jackson Head of Financial Crime Covea Insurance Detect Fraud, Diminish From the Root - Why Don t Use Block Chain? Customer Experience in Future David Hughes Head of Data, Analytics and Pricing Systems London Market Insurance Advisory Delivering Competitive Analytics Strategy With 5 Effective Steps: Spend Less, Achieve More

2 Featured Speakers Douglas Robare Head of Financial Lines Underwriting Generali Global Corporate and Commercial Adam Miller Deputy Head of IT Markerstudy Group Pierre du Toit Head of Technical Pricing & Big Data Analytics Vitality Data Driven Transformations for Effective Underwriting The Augmentation of Insurance landscape, the Age of Data Analytics and Predictive insights Ensure Profitable Growth by Monetizing Big Data Analytics and Predictive Insights - Creating Shared Value through Big Data Analytics Ian Hughes Founder & Chief Executive Consumer Intelligence Ltd Steve Jackson Head of Financial Crime Covea Insurance David Hughes Head of Data, Analytics and Pricing Systems London Market Insurance Advisory Customer Experience in Future Detect Fraud, Diminish From the Root - Why Don t Use Block Chain? Delivering Competitive Analytics Strategy With 5 Effective Steps: Spend Less, Achieve More Andy Goldby Chief Product Officer The Floow Jamie Bouloux CEO EmergIn Risk at Ryan Specialty Group Europe Limited Matthew Jones Vice President, Customer Engagement Swiss Re Life Capital Driverless Cars? Are We Ready for This? Calibrating Cyber Insurance Revolution of Digital Disruptions, What About the Insurers? Media Partner

3 Welcome to the Insurance Analytics, Predictive Insights and Big Data Forum 7-9 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF Dear Colleagues, Welcome to the age of big data. The one single industry that constantly tailors their business based on the technology megatrends is none other than insurance. The explosion of data from diversified resources has put pressure on insurance companies to leverage big data analytics to tame the data, integrate and smartly extract the relevant data. Big data analytics is thus not just a mere buzzword; the usage of big data and predictive insights derived from this context, is not an option but an insurance lifestyle. Although there are pitfalls during the big data journey, the growing number of big data success stories has overruled them. At the Insurance Analytics, Predictive Insights and Big Data Forum, we are setting up the stage to discuss, and debate on how insurers can leverage Big Data and analytics to overcome the challenges and build a data-driven organization. Today, insurance companies are finding their means to harness the power of data analytics to improve their value - chain, increase the bottom line and rise against the competitive market. The two day conference and one full day workshop, are dedicated to establishing intelligent solutions through big data approach to improve underwriting, pricing, claims, customer experience and prevent fraud. The conference also paves the way on how a single organization can fully prevail as a data-driven organization by integrating analytics, predictive insights and machine learning into business operations, decision making, data management and new initiatives. An in-depth look into Brexit s impact on the insurance industry will be an exclusive feature to this conference. The digital disruptions that caused the paradigm shift not only alarm the need to be data centric but also customer centric. As such, a full day master class has been arranged, to have closed-group interactive sessions primarily on customer centricity and how to fully form a data-driven organization by manipulating the internal and external data. The future of insurance industry is promising, yet challenges are part of the life cycle. To stay ahead of the competition, and continue enjoying the bliss, insurance companies should be prepared for the changes of the digital age and ready to harness the power of data. Sincerely Yours, Sharmila Krishnasamy Conference Director Book Your Seat Today! admissions@claridenglobal.com or Call +44 (0) today for immediate booking.

4 Welcome to the Insurance Analytics, Predictive Insights and Big Data Forum 7-9 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF Who You Will Meet: Industries (including but not limited to): Insurance Banking Finance Telecommunications Computer Software Human Resources Information Technology and Services Internet Management Consulting Nonprofit Organization Think Tanks In the Roles of: C-Level/Directors/Associate Directors/VPs/Heads/ GMs/Managers Analytics Data Scientist Digital Analytics Business Intelligence Underwriting Actuary Claims Information Marketing Analytics Pricing Fraud/Financial Crimes Management Innovation Social Media Management Business Transformations/ Business Development Customer Analytics/ Customer Insight HR IT Strategy Risk Management and Modeling Seniority Level of Participants Manager - 20% Head of Department - 20% Board / C-Level / President / Managing Director - 20% Vice President / Director / General Manager - 40% 75% of Participants will be Director Levels & Above Board / C-Level / President / Managing Director - 20% Vice President / Director / General Manager - 40% Head of Department - 20% Manager - 20% PAST PARTICIPATING COMPANIES Our conference in Sydney, Australia has garnered more than 30 leading companies in the insurance industry around Australasia: AIA Australia ANZ Wealth AON Capgemini Australia and NZ Capricorn Mutual Management CommInsure Commonwealth Bank of Australia Cover-More Travel Insurance Crombie Lockwood (NZ) Ltd Defence Health EYC3 Business Solutions Pty Ltd Financial Ombudsman Service (FOS) Australia Gallagher Bassett Insurance Council Australia Konekt KPMG Medibank MLC Munich Re National Australia Bank Limited Qsuper Limited SLE Worldwide Australia Sovereign Insurance Ltd Suncorp Group TAL Teachers Health Teradata ANZ Toyota Financial Services WorkCover Queensland YOUI Insurance Zurich Financial Services 99th Floor 4

5 Conference Highlights 7-9 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF 10 REASONS TO JOIN US IN DECEMBER: 1 Understand the insurance landscape in Europe, and adopt the big data age for a smooth big data journey 6 Monetize digital disruptions with predictive insights to transform into a customer-centric organization with a clear road map and predictive modeling 2 Relevant strategies to integrate data analytics and predictive insights into your organization to gain a competitive advantage 7 Identify the role of data analytics in materializing driverless car policy to accurate pricing and risk assessment 3 Equip underwriting with data and analytics to excel in premium pricing 8 Make profitable and value added decisions to enhance profit and promote growth through data visualization 4 Identify sophisticated fraudulent cases to alleviate false claim payouts 9 Future is now, a look into Brexit and its implications on the insurance industry 5 Generate a single-customer view through leveraging data analytics to achieve undivided customer satisfaction 10 Master the IoT and latest technologies for digital age survival 5

6 Main Conference Agenda 7-8 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF DAY ONE - 7 DECEMBER 2016 UNDERSTANDING INSURANCE IN THE CONTEXT OF BIG DATA, ANALYTICS AND PREDICTIVE INSIGHTS Big data analytics have transformed the insurance industry and created a significant disruption. Today this digital shift enables insurers to sharpen their competitive advantage, understand and leverage both structured and unstructured data and improve the core business to deliver exceptional customer experience. The sessions on the first day of the conference will look into the European insurance industry and its adaptation to big data analytics for companies to understand the growing importance of analytics. Furthermore, extensive presentations on how to improve the industry s core business will the highlight of this day, as they will focus on leveraging data analytics to improve underwriting, pricing, claims and customer experience. Last but not least, we will discover the latest technology mega trends on technology and IoT that can create an agile environment to help insurers continue to grow while focusing on a 360-degree customer view. 09:00 09:25 Welcoming Speech Visionary Keynote Address & Conference Introduction by Chairperson The Augmentation of Insurance Landscape, the Age of Data Analytics and Predictive Insights This session will address the insurance industry as whole through the context of big data analytics and the pattern of this industry in future. It will also discuss how data-driven culture can be formed in an organization despite their sizes. A look into the tangible transformation analytics and predictive insights brought into the insurance Future of insurance industry with the rise of digital age, a valid expectation of a insurer Fitting data driven culture in your organisation - size doesn t matter Adam Miller Deputy Head of IT Markerstudy Group Adam joined Markerstudy at the start of 2015 with over 18 years IT experience in the insurance sector, working with major brands such as AXA Group. Adam is responsible for leading a team of over 200 IT professionals, to deliver services to nearly 4,000 end users across these multiple UK and European group businesses. Since joining the Group, Adam has been working with an award-winning multi global big data team whose accolades include the 2015 Celent Model Insurer award for Data Mastery & Analytics; and the 2016 Celent Model Insurer award for Operational Excellence. His hands-on experience of the rapid development of big data technology within Markerstudy has seen Adam dealing with the challenges of business development, technical deployment and supporting production big data services; overcoming these has seen immense big data benefits realised for the Group. 10:05 Data Driven Transformations for Effective Underwriting Underwriting role is changing at an exponential rate. The growth in large number of data has initiated a more predictive risk management environment, which is driving a demand for a cultural shift. As such, an in-depth discussion will show how insurers can transform underwriting through data analytics, advance analytics and the role of machine learning for better risk management. How predictive insights transform underwriting and better risk assessment Machine learning and underwriting goes hand in hand, it s time for advancement Advanced analytics to equip underwriters with the right information to win customers Douglas Robare Head of Financial Lines Underwriting Generali Global Corporate and Commercial Douglas Robare is the Head of Financial Lines Underwriting at Generali Global Corporate & Commercial. His primary responsibility is the design and execution of Global Growth Strategies for Directors & Officers, Management Liability, Cyber Liability, Professional Liability, and Crime Insurance. He is also a member of the European Financial Roundtable working group on Cyber Security and New Digital Business Models on behalf of Generali. Conducting business in over 70 countries worldwide, he has held his position since January Douglas started his career in 1997 underwriting Finite Risk Insurance for AIG s US subsidiary National Union. He has since held various positions in the USA, Ireland, and UK with AIG and also Zurich, where he was the Head of the D&O department and finally, Aviva where he was Head Financial Lines. For the past 18 years he has worked with customers and intermediary partners providing relevant insurance solutions for complex domestic and cross boarder risk. He is a regular speaker on Corporate Governance, Bribery, and Cyber Liability. Having spoken in the USA, UK, Brazil, Germany, India, Singapore, CEE, and Italy, most notably paneling with the Right Honorable Tony Blair to discuss the impact of UK Bribery Act 2010 on UK boards. 6

7 Main Conference Agenda 7-8 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF 10:45 Morning Refreshment & Networking 11:15 Optimizing Premium Pricing is in the Hands of Underwriters Price optimization rely on predictive modeling and big data as a rating factor. This session will bring data analytics and predictive insights that will help insurers rate an insurance product at the market price in different circumstances. Develop strong analytics capabilities to determine pricing for customers in a competitive market Market segmentation and real-time data in aiding pricing models How reliable is third party data for underwriting 12:00 Materializing Automated Claims Embedding data analytics to overcome challenges in materializing automated claims and taking advantage of the claim technology to improve customer experience Integrate fast track claims handling processes to deliver customer expectation Deploy real time data to reduce claims Overcome the challenges and make automated claims a reality 13:00 Lunch & Networking 14:00 Detecting Fraud, Diminishing from the Root - Why Don t Use Block Chain? Fraud detection has been improved, and systems are now robust enough to provide analytics in real-time where we are looking into leveraging block chain to detect frauds including cyber frauds. Merge data analytics solutions to beat the increasing fraudulent - don t let it touch your bottom line How block chain application can help insurers curtail the fraud cases Cyber fraud, how we are a potential threat and manage them seamlessly Turn structured and unstructured data into insights for holistic data driven approach to beat fraud Steve Jackson Head of Financial Crime Covea Insurance Following more than 22 years service as a police officer, Steve has spent over 16 years working in counter-fraud. As Head of Financial Crime for Covéa Insurance, Steve leads the development of Covéa Insurance s internal and external counter-fraud strategy, encompassing both claims and underwriting fraud. With a strong counter-fraud team, Steve also manages investments in appropriate intelligence, skills and technology to maintain the team s market-leading capabilities to successfully combat application and claims fraud. Prior to joining Covéa Insurance, Steve held senior fraud management roles with Equity Insurance and Zurich Insurance together with specialist investigation roles with Cunningham Lindsey and Capita Insurance Services. From Steve also chaired the North West Fraud Forum, which had the objective of sharing counterfraud advice between local businesses and public authorities within the region. 14:45 Generate 360 Degree CUSTOMER View for Consolidated CUSTOMER Viewpoint to Increase CUSTOMER Experience - It s All about Customers! Customer analytics helps insurers find, understand and leverage information to meet customer expectations, enhance customer retention and achieve a single customer view. We will uncover how to deliver the best in class customer experience and the role of analytics in customer centricity. Turn customers into advocates, how to use predictive insights to win ever changing customer expectation Develop analytics capabilities to deliver real time customer interactions How analytics can support the transition to customer-centricity, integrate the multiple platforms to achieve customer s single view 7

8 Main Conference Agenda 7-8 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF 15:30 Afternoon Refreshment & Networking 16:00 Revolution of Digital Disruptions, What About the Insurers? The rise of the digital ecosystem is expanding the boundaries of insurance where digital disruption can be a great opportunity for insurers. We will be expanding the idea of transforming the disruption into creating values for customers. Glimpse into what technology has done to the industry Understand the disruption and predict what is waiting for you Disrupters are not immune, insurers are: Learn how to tackle the phenomena Matthew Jones Vice President, Customer Engagement Swiss Re Life Capital Matthew originally joined Swiss Re in 2012, working in Business Development in London (UK). He later moved to Strategy and Corporate Development in Zurich (Switzerland). In February 2016, he took on a new role within Customer Engagement at Swiss Re Life Capital, based in London. In March 2016, Matthew was named as one of the Top 25 Rising Stars of Distribution Under 40 by the industry association LIMRA. In May 2016, he was named as one of the top 20 global insurtech influencers by InsurTech News. 16:45 Panel Discussion: IoT, Telematics and Wearables A thorough discussion on IoT and telematics on how they are fueling the digital insurance. Understanding and investing in data and analytics that will change the shape of insurance for the advantage of insurers to create values and establish themselves as dominant in a disruptive platform How far has the UK insurance industry welcomed technology and what are the gadgets in market Learn how to transform trends into opportunities Deliver technology in a user friendly manner to customers Discover telematics and what it can do more Panelists: Andy Goldby Chief Product Officer The Floow Andy runs the Data Science team, creating the cutting edge data analytics and contextualized scoring systems that enable clients use any device to predict those customers who are more likely to have accidents and to offer them tailored education. He is responsible for ensuring that the telematics product delivered to insurers and fleet managers is tailored to the client s needs, and that the scoring can be provided to motor insurers, car makers and fleet operators alike; with actionable insights to improve pricing and increase customer loyalty and ROI. Andy is an actuary by training, as well as a highly respected General Insurance industry executive with significant experience of issues within the insurance sector built up over years of running large motor insurance portfolios at DLG and Groupama and participation on the ABI Motor Committee and MIB Levy Committee. 8

9 Main Conference Agenda 7-8 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF Adam Miller Deputy Head of IT Markerstudy Group Adam joined Markerstudy at the start of 2015 with over 18 years IT experience in the insurance sector, working with major brands such as AXA Group. Adam is responsible for leading a team of over 200 IT professionals, to deliver services to nearly 4,000 end users across these multiple UK and European group businesses. Since joining the Group, Adam has been working with an award-winning multi global big data team whose accolades include the 2015 Celent Model Insurer award for Data Mastery & Analytics; and the 2016 Celent Model Insurer award for Operational Excellence. His hands-on experience of the rapid development of big data technology within Markerstudy has seen Adam dealing with the challenges of business development, technical deployment and supporting production big data services; overcoming these has seen immense big data benefits realised for the Group. Douglas Robare Head of Financial Lines Underwriting Generali Global Corporate and Commercial Douglas Robare is the Head of Financial Lines Underwriting at Generali Global Corporate & Commercial. His primary responsibility is the design and execution of Global Growth Strategies for Directors & Officers, Management Liability, Cyber Liability, Professional Liability, and Crime Insurance. He is also a member of the European Financial Roundtable working group on Cyber Security and New Digital Business Models on behalf of Generali. Conducting business in over 70 countries worldwide, he has held his position since January Douglas started his career in 1997 underwriting Finite Risk Insurance for AIG s US subsidiary National Union. He has since held various positions in the USA, Ireland, and UK with AIG and also Zurich, where he was the Head of the D&O department and finally, Aviva where he was Head Financial Lines. For the past 18 years he has worked with customers and intermediary partners providing relevant insurance solutions for complex domestic and cross boarder risk. He is a regular speaker on Corporate Governance, Bribery, and Cyber Liability. Having spoken in the USA, UK, Brazil, Germany, India, Singapore, CEE, and Italy, most notably paneling with the Right Honorable Tony Blair to discuss the impact of UK Bribery Act 2010 on UK boards. Matthew Jones Vice President, Customer Engagement Swiss Re Life Capital Matthew originally joined Swiss Re in 2012, working in Business Development in London (UK). He later moved to Strategy and Corporate Development in Zurich (Switzerland). In February 2016, he took on a new role within Customer Engagement at Swiss Re Life Capital, based in London. In March 2016, Matthew was named as one of the Top 25 Rising Stars of Distribution Under 40 by the industry association LIMRA. In May 2016, he was named as one of the top 20 global insurtech influencers by InsurTech News. 17:45 Closing Remarks by Conference Chairman 9

10 Main Conference Agenda 7-8 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF DAY TWO - 8 DECEMBER 2016 EMPOWERING INSURANCE THROUGH DATA TO CREATE A FUTURE PROOF TOMORROW The explosion of new digital data has left the insurance industry struggling to cope and push away from the traditional insurance. This game changing phenomena is the differentiating factor where insurers have to leverage data analytics to get insightful data, personalize products, forecast customer needs, increase the bottom line growth and make informed decision making. The sessions on the second day of the conference will explore how insurers can make faster and informed decisions that will drive revenue, build analytics strategies to ensure greater ROI and analyze future customer experience in order to retain customer engagement. Companies will also learn the growing importance of cyber insurance, the latest insurtech and the challenges of creating policies for driverless cars. At the end of Day 2, insurers will be able to understand the effects of Brexit on the industry, and how we can transform this phenomena into a profitable opportunity. In a nutshell, this day will allow insurers to understand the industry, find solutions and empower their businesses by harnessing big data analytics. 09:00 Conference Introduction by Chairperson Highlights on Conference Day 2 09:15 Data Visualization for Empowering Decision Making To help insures drive effective decision making, data visualization tools allow insures to understand the rapidly growing practice of data collection. For insurers, the greatest value is achieved through embedding analytics with an enterprise wide approach. Discover the hidden connection between data and decision making Gain meaningful insights from the right data for profitable results Embed analytics across the organization and centralization for an enterprise wide approach 10:00 Customer Experience in Future Exploring customer experience in the future by levering analytic tools to interact with customers as well as implement cost effective strategies What drives consumer behaviour and how are those drivers changing? How are new starts-ups exploiting the industries Achilles heel? Who are your new competitors? Cutting cost through effective data driven customer service Ian Hughes Founder & Chief Executive Consumer Intelligence Ltd Ian Hughes believes that the answer to building a sustainably profitable business is simple; see the world through the eyes of your customer. The problem is, it s easy to say, but few companies actually do it. Ian has made it his life s work to help companies understand how to improve their world by helping them better understand their customers. Whilst starting out as a Mailroom clerk at the age of 13 in his father s mail order company, he followed the world of a geek until he discovered his fixation working in retail, in charities and as one of the early pioneers of the Internet. In 2003 he launched market and consumer benchmarking specialist, Consumer Intelligence, who now operate in 9 countries globally. He is a Fellow of the Institute of Direct Marketing, a Best of British Awards judge, a graduate of Harvard Business School and columnist for magazines around the world - but nothing is more important to him than helping companies fixate on customers. 10:45 Morning Refreshment & Networking 10

11 Main Conference Agenda 7-8 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF 11:15 Ensure Profitable Growth by Monetizing Big Data Analytics and Predictive Insights - Creating Shared Value through Big Data Analytics A session dedicated to understanding the involvement of data analytics and IoT to understand customer behaviour, customer centricity and create a win-win situation for the company, customers and society as a whole. Leverage analytics and predictive insights to follow the trend of evolving customer behaviour How gamification and advanced IoT can help insurers understand the trend and create an agile market towards customer centricity Predictive insights for forecasting threats and cost saving strategy Pierre du Toit Head of Technical Pricing & Big Data Analytics Vitality Pierre du Toit heads up the technical pricing as well as big data analytics teams at Vitality. He has experience in leading diverse analytical projects in the financial services industry and in his current role, cutting edge analytics is used with the goal of improving customer s wellness and creating shared value. He holds qualifications in Financial & Actuarial Mathematics, Financial Engineering and is a Fellow of the Institute and Faculty of Actuaries. His research work has contributed to a number of actuarial conference papers and he has also been an active member of working parties at the Institute and Faculty of Actuaries. 12:00 Delivering Competitive Analytics Strategy with 5 Effective Steps: Spend Less, Achieve More Uncovering analytic strategies to learn how to invest accurately to drive revenue, overcome challenges and avoid poor analytics return. This session will ensure an increase in your ROI. A look into what separates the top analytical competitors from the impaired The areas insurers should invest to rapidly and economically increase their analytics impact Avoid investments that are costly and deliver little or no analytical return David Hughes Head of Data, Analytics and Pricing Systems London Market Insurance Advisory War is 90% information. - Napolean. Data warrior, failed actuary, analytics cavalry, father, husband and creative spirit. David specializes in cross-fertilising techniques and ideas from outside insurance. David builds analytics strategy, pricing models and new solutions. He has been a chief actuary, broker and insurance executive. Now, he is a mercenary to the London insurance market. A data warrior for hire. 12:45 Lunch & Networking 14:00 Driverless Cars? Are We Ready for This? Driverless technology is a real game-change in the industry, and we are looking into how this policy can be made possible for consumers who have already implemented driverless features in their vehicles, and how we can protect them from hackers. The challenges of driverless cars for insures, who or what to insure? The car or the driver? The role of data analytics in forecasting the right premium for driverless cars How well the cars are protected from hackers, predictive insights play a pivotal role 11

12 Main Conference Agenda 7-8 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF Andy Goldby Chief Product Officer The Floow Andy runs the Data Science team, creating the cutting edge data analytics and contextualized scoring systems that enable clients use any device to predict those customers who are more likely to have accidents and to offer them tailored education. He is responsible for ensuring that the telematics product delivered to insurers and fleet managers is tailored to the client s needs, and that the scoring can be provided to motor insurers, car makers and fleet operators alike; with actionable insights to improve pricing and increase customer loyalty and ROI. Andy is an actuary by training, as well as a highly respected General Insurance industry executive with significant experience of issues within the insurance sector built up over years of running large motor insurance portfolios at DLG and Groupama and participation on the ABI Motor Committee and MIB Levy Committee. 14:45 Insurtech Discovering Insurance technology (InsurTech) a phenomenon that helps the insurance industry reconnect with its customers, protect policy holders and redefine the traditional insurance. Peer to peer insurance can really reduce pricing for customers? How we can materialize this initiative How social brokers can gain customer insights to build long term loyalty Transform data into predictive insights for telematics based services to gain advantage in pricing and risk management 15:15 Afternoon Refreshment & Networking 15:45 Calibrating Cyber Insurance Cyber insurance is an important element of a holistic data risk management strategy. This session will allow you to understand how cyber trends are driving how insurers consider your risk. Cyber insurance, the role of big data analytics to help identify exposures and ultimately facilitate the underwriting process Product evolution and how insurance is developing to meet Enterprise Risk in today s digital world How insures can offer affordable coverage with limited data if customer data is protected? Jamie Bouloux CEO EmergIn Risk at Ryan Specialty Group Europe Limited 16:30 What s Next in Insurance? How the Insurance Industry Responds to BREXIT? Discussion on how Brexit will impact the insurance industry in the UK and help insurers see the opportunities What insurers should know about Brexit Potential threats for the UK insurance market Insurers are no longer bound to Solvency II nor EU Gender Directive - does BREXIT allow insures see opportunities? 17:30 Closing Remarks by Conference Chairman 12

13 Post-Conference Workshops 9 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF DAY THREE - 9 DECEMBER 2016 WORKSHOP A: 09:00-12:30 Integrating Data Analytics and Predictive Insights into an Organization: From Planning to Successful Rollout To help you gain a competitive advantage in the dynamic marketplace, this workshop will engage big data analytics and predictive insights to gain key customer intelligence, and empower your organization. It will also emphasize on how to deploy data analytics to enhance operational efficiencies and increase your company s revenue. Looking into how re-strategize for wider adaptation of data analytics in organization Where the integration should start, where can be enhanced Redesigning cost savings, data management and analytic strategy to improve and form an integrated data driven organization WORKSHOP B: 13:30-16:30 Transforming Customer Experience through Customer Analytics and Insights This workshop will capture meaningful data to shift organization s viewpoint to customer viewpoint and manipulate customer-centricity. Insights derived from data analytics will also be used to understand customers and exceed their expectations with personalized products. This workshop encompasses a stimulating debate on product centricity vs customer-centricity. Product centric or customer centric, understanding the best approach for insurers Analytics tools to understand customer experience and to improve the existing approach Road mapping the right business model for exceptional customer service deliverance 13

14 Make the most of Insurance Analytics, Predictive Insights and Big Data Forum 7-9 DECEMBER 2016 RADISSON BLU EDWARDIAN NEW PROVIDENCE WHARF Capitalize on this Forum Do you have solutions to improve insurance analytics efficiency and enhance customer experience? Looking for the ideal platform to raise your profile and to increase your ROI? Leverage our limited sponsorship packages to strengthen and confirm your market position through consistent and continual branding awareness and take advantage of the plethora of opportunities with high level decision makers. Your Partnership with us will provide you with: Unparalleled industry exposure Leads generation and set-up of meetings with key decision makers Positioning your company as a thought-leader Reaffirming your position in the industry Please contact Marcus Tanner at +44 (0) or marcus@claridenglobal.com to discuss potential sponsorship opportunities or to custom make your own package. Benefits as Media Partner or Supporting Organization at the INSURANCE ANALYTICS, PREDICTIVE INSIGHTS AND BIG DATA FORUM Enhance your corporate profile and visibility within your industry - Your company s logo will be emblazoned on our brochures and distributed to insurance professionals worldwide Affiliation with an internationally recognized commercial event organizer Clariden Global events are widely known and internationally trusted for giving best value to senior industry executives. We partner with selected media and supporting organizations, capable of delivering the highest caliber of expert knowledge and key industry insights to the target market. If you meet the criteria mentioned above and would like to explore the opportunity to partner with us for the INSURANCE ANALYTICS, PREDICTIVE INSIGHTS AND BIG DATA FORUM, please contact Karen Woods at +44 (0) or karen.woods@claridenglobal.org. 14

15 INSURANCE ANALYTICS, PREDICTIVE INSIGHTS AND BIG DATA FORUM 7-9 December 2016 Radisson Blu Edwardian New Providence Wharf REGISTRATION PAGE Please complete this section. Booking Contact (Approving Manager) Mr/Mrs/Ms: Job Title: Department: Telephone: Fax: Organization: Address: Postal Code: I would like to receive more information on hotel accommodation using Clariden Global coporate rate. Promotional Code (Optional): Please register the following participant(s) for this Conference (Please tick to select your Forum Packages. 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This offer is valid for a limited time only, till 15 November WAYS TO REGISTER admissions@claridenglobal.com Fax: +44 (0) Call: +44 (0) Website: PAYMENT METHODS BY CHEQUE / BANK DRAFT : Made payable to CLARIDEN GLOBAL INTERNATIONAL LIMITED and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore BY TELEGRAPHIC TRANSFER TO: Bank Name: Standard Chartered Bank Bank Code: 7144 Bank Branch Code: 001 Bank Address: 6 Battery Road, #01-01 Singapore Bank Account No: Bank Account name: CLARIDEN GLOBAL INTERNATIONAL LIMITED SWIFT Code: SCBLSG22 Please note that all bank charges are to be borne by participants. Please ensure Clariden Global International Limited receives the full invoiced amount. Note: Please include invoice number on all payment types and your company s name in your payment instructions for our reference. CREDIT CARD: To make payment by credit card, please call our client services hotline at +44 (0) FORUM VENUE AND ACCOMMODATION INFORMATION Radisson Blu Edwardian New Providence Wharf 7-9 December Fairmont Ave, London E14 9JB, United Kingdom Tel: Website: HOW TO REGISTER AND PAY An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque made payable to CLARIDEN GLOBAL INTERNATIONAL LIMITED. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT. ACCOMMODATION Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation. CANCELLATIONS AND SUBSTITUTIONS Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue. Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee. ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM PLEASE NOTE: CLARIDEN GLOBAL INTERNATIONAL LIMITED reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, CLARIDEN GLOBAL INTERNATIONAL LIMITED will refund the full amount and disclaim any further liability. ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on +44 (0) PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by CLARIDEN GLOBAL INTERNATIONAL LIMITED and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services. Visit us at for upcoming events FOR OFFICIAL USE FEE RECEIVED REFERENCE L6284/SK/KC