2018: Our deus ex machina moment? Pina Albo, CEO, Hamilton Insurance Group

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1 2018: Our deus ex machina moment? Pina Albo, CEO, Hamilton Insurance Group

2 I d rather eat pasta and drink wine than be a size zero. Sophia Lauren

3 Deus ex machina

4 God from a machine

5 Insurance narrative

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8 Standard model Accident Accident & emergency Hospital Compensation + annuity Self organized rehabilitation Passive Model with personalized support programmes ERGO Hestia CPOP Accident Accident & emergency Hospital Compensation + annuity Medical rehabilitation Social rehabilitation Vocational activation Active CPOP Report Page 5

9 Standard model of claims handling Non-pecuniary loss compensation Medical costs Annuities New model including personalized support programmes Non-pecuniary loss compensation Personalized support programmes Annuities CPOP Report Page 8

10 Medical + Technology + Insurance

11 Marsh Global Risk Report Page 5

12 Globally, people are enjoying the highest standards of living in human history. And yet acceleration and interconnectedness in every field of human activity are pushing the capacities of institutions, communities and individuals to their limits. Klaus Schwab

13 his is putting future human development at sk. When risk cascades through a complex ystem, the danger is not of incremental amage but of runaway collapse or an brupt transition to a new, suboptimal status uo. Klaus Schwab

14 Rising risks Climate change Pandemics Cyber security

15 Drowning in data

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17 ance stry + Oth Indust

18 Stone age insurance

19 Lloyd s Innovation Lab

20 The lab is designed to bring in creative talent from around the world to work in partnership with Lloyd s businesses and the Corporation to ensure the market continues to innovate as the world moves into an increasingly digital, data-driven future. Inga Beale

21 Quick Customizable Hassle-free Order now

22 120 Private Technology Investments by (Re)Insurers Willis Towers Watson Quarterly Insurance Briefing Page 59

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24 Claims management Data & analytics Business process enhancement Product & distribution Willis Towers Watson Quarterly Insurance Briefing Page 32

25 Money wasted

26 RMS

27 MGA

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31 World Economic Forum - Blockchain

32 There s a lack of openness in the overall transaction. Hanni Ali

33 Lack of trust

34 Include brokers and agents

35 It s all about value

36 Watch this space

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39 Emerging markets have a huge protection gap. Joan Lamm- Tennant

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41 3-4 billion policies = $30-40 billion in premiums

42 Credit solutions Resilient seeds Farming education Maize farmers

43 New products that address the unique risks facing the poor Reduction in frictional costs, particularly distribution costs New methods for pricing and underwriting Financial and social impact metrics Collaboration across stakeholders (mindset shift) Bundling insurance to drive economic development

44 Collaboration across stakeholders, requiring a shift in the mindset of leaders.

45 No single company has been able to crack the code [of microinsurance]. Brian Duperreault

46 I think it is because we have been going about it the wrong way. Brian Duperreault

47 For any of us to succeed, all of us must be involved. Brian Duperreault

48 Ideate fail fast pivot

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50 Use technology to empower the insurance industry Start-up pitch

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52 No hands touch the trade Attune app

53 New normal = Fresh set of skills and steady, experienced hands

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55 Is 2018 our moment? by_p_corneille_1650_-_gallica_2010_(archival).png

56 I think there is a world market for maybe five computers. Thomas Watson, president of IBM

57 Microsoft will roll [Salesforce] over. They get Zambonied. Thomas Siebel, Siebel Systems

58 Neither RedBox nor Netflix are even on the radar screen Jim Keyes, Blockbuster CEO

59 in terms of competition. It s more Wal-Mart and Apple. Jim Keyes, Blockbuster CEO

60 Thank you.