NCHARRP deductible. money. insurance. property. casualty. coverage. boiler and machinery. claims. loss. value. all risk. assets.

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1 insurance all risk experience rating deductible automobile loss value replacement cost property NCHARRP 2012 indemnity contract adjusters premium public employee dishonesty bond assets claims crime casualty directors and officers public official bond liability business auto liability money coverage policyholder inland marine insured exposures commercial general liability loss of rents protection boiler and machinery

assets business auto liability liability boiler and machinery policyholder contract money crime MISSION North Carolina Housing Authorities Risk Retention Pool exists to provide, on a long term basis,

2 assets business auto liability liability boiler and machinery policyholder contract money crime MISSION North Carolina Housing Authorities Risk Retention Pool exists to provide, on a long term basis, protection for housing authorities risk inherent in the property/casualty and workers compensation area; to provide stability, availability, reasonable cost, the broadest coverage concurrent with prudent management and financial stability, and to assist each participant to minimize risk through a full risk management program. CONTENTS Report to the Owners Overview Property/Casualty Workers Compensation Board of Trustees Management Team Directory of Participants exposures value all risk premium replacement cost insurance indemnity protection inland marine deductible loss of rents

3 loss coverage adjusters claims property insured REPORT TO OWNERS OF NCHARRP... I am pleased to report that another year has passed and we just keep getting better! 2012 was a great year to be a part of NCHARRP. Our goal has always been to deliver the best coverage for the best price. NCHARRP s coverage is based on replacement cost. To make sure that premiums are allocated evenly amongst our membership, we felt the need to make sure that values were correct. During 2012 we took the steps to see that an appraisal was performed of all the property sites that the authorities own. This was a monumental task but the staff worked diligently to make sure that this information was in NCHARRP s system ready to be applied to the 2013 renewals. This was a significant accomplishment which made a huge impact upon the reliability of the Pool s financial figures. To strengthen our Pool we also put a strong emphasis on safety for The objective was to seek out safety issues that, if taken care of, would assist the authority in eliminating accidents that could lead to serious claims. Our safety representatives visited each location and a safety audit was provided to each member. This enabled each authority to have the information needed to be able to improve their safety performance. We understand that each authority is facing significant federal funding shortfalls and having to compete with private sector providers. We want to help the authorities keep their insurance cost down as much as possible and lowering claims cost helps keep your experience rating down. Thank you for your commitment to NCHARRP. The Board and Staff will continue to deliver valuable services to you in the coming year and seek to assist you with insurance issues that you may face. Freida L. Jackson Chief Executive Officer casualty directors and officers automobile public official bond public employee dishonesty bond experience rating commercial general liability 1

4 assets business auto liability liability boiler and machinery policyholder contract money crime OVERVIEW The Pool has seen a lot of changes over the years, both business wise and personally. Business wise, the recent years of natural and terroristic disasters have hit the insurance market hard causing ups and downs. This has given your Board an extremely difficult task regarding decisions of reinsurance and rates. The Board always seeks to do its due diligence when making these decisions and they, not only being a Board Member but also a Pool Member, have strived to keep the Pool on a steady and level path so that NCHARRP s members do not have to experience those same highs and lows that others may experience in the commercial market place. Personally, the Pool has seen some members that we have worked with for years pass away. We have had several Executive Directors retire who had been long time supporters of the Pool. They understood why the Pool was established and its importance to the membership. SURPLUS The Property/Casualty Section of NCHARRP ends the year of 2012 insuring a total of $2.7 billion in property values and 34,483 conventional units and 26,945 inspection only units. The Property/ Casualty Pool ends the year with a surplus of $44,111,351, which is an increase over last year. The Workers Compensation Section ended with a total payroll of $66 million and over 1,700 employees. The Workers Compensation Section had a surplus of $2,797,928. INVESTMENTS For the fourth straight year, we had a positive return in This is after the very memorable year of Both pools had a return of over 6% after all expenses. Stocks and bonds fared well last year with the overall domestic stock market up 13% while bonds showed little fear of inflation and averaged a 4% return. It is easy to see how our constraint of 20% maximum in stocks hampered performance last year (but it also served us well in 2008!). The year of 2012 was not without its difficulties and worries though and that included the election, federal shutdowns, and the fiscal cliff. Nonetheless, it was certainly nice to see the stock market fully recovered from its drop in 2007 through exposures 2 value all risk premium replacement cost insurance indemnity protection inland marine deductible loss of rents

5 loss coverage adjusters claims property insured SAFETY Willis Insurance Services, an authorized representative of NCHARRP, provided site surveys to our entire member Housing Authorities in In addition, they have conducted both group and individual training for members in fire prevention, defensive driving and other risk management topics. Willis also serves as an on-going resource for all members for assistance with their overall risk management programs. REINSURANCE MARKET Many reports showed that the market rates were increasing going into One report stated that for the first time since 2006 the overall market had risen significantly. The reinsurance market was hoping to make it through 2012 without major catastrophe activity until Superstorm Sandy hit the Atlantic coast. It was one of the deadliest and most destructive hurricanes of the 2012 season and the second-costliest hurricane in the United States. Current losses are estimated to stand in the region of $20 to $25 billion and these estimates are likely to be increased. Even taking into consideration Superstorm Sandy, natural catastrophe losses for 2012 are estimated to be about half the $120 billion total of 2011 (2011 had been the second worst year on record for catastrophe and man-made losses). Consequentially, despite Hurricane Sandy, reinsurers were within their annual catastrophe budgets for 2012 and did not face any capital impact. This resulted in a stabilization of rates for property coverage. There are currently predictions of a more active Atlantic hurricane season and reinsurers are taking a cautious approach to Atlantic based risks (however, the tone is even more cautious for Northeast Atlantic) which have a significant presence near the coast. Since NCHARRP insures several locations on the coast and close proximity, we anticipate active dialogue with our current reinsurer over these housing authority locations. MOVING FORWARD NCHARRP provides professional service designed for you, the member, specifically. We are focused on you, your needs, and your concerns. We deliver a distinctive value to you that you will not find in the commercial market. Our development and performance is all centered on risks particular to public housing in North Carolina. We hear your concerns and understand the frustration that you are going through regarding the many changes evolving. Yes, times are changing, especially with public housing but your Pool will continue to be here for you. We are committed to work with you to find a solution to your insurance needs. casualty directors and officers automobile public official bond public employee dishonesty bond experience rating commercial general liability 3

6 assets business auto liability liability boiler and machinery policyholder contract money crime PROPERTY/CASUALTY FINANCIAL HIGHLIGHTS SUMMARY OF COVERAGES The following is a synopsis of the coverage. Refer to policy for actual coverage. PROPERTY Coverage is on an all risk, blanket, agreed amount, replacement cost basis. This means there is no coinsurance and no depreciation to deal with. Limits of $40,000,000 per occurrence applies. BOILER & MACHINERY This coverage is for loss caused by mechanical or electrical equipment breakdown. Premium is included in the property coverage at no additional cost. Limits are $40,000,000 per accident. INLAND MARINE This coverage is to insure exposures that cannot be conveniently or reasonably confined to a fixed location. It is an actual cash basis and covered where specifically scheduled. LOSS OF RENTS This is time element insurance that reimburses the housing authority for the rent it loses in the event an insured property becomes unusable as a result of damage by an insured peril. This is covered where specifically scheduled. CRIME This coverage protects the housing authority for monies and securities loss inside and outside the premises and provides despositors forgery coverage. COMMERCIAL GENERAL LIABILITY NCHARRP S liability coverage is written on a broad form for limits of $5 million. It covers operations usual and incidental to public housing authorites. DIRECTORS AND OFFICERS A housing authority should not be without this coverage. It covers the housing authority officers and directors when a claim is made against them due to action(s) they have taken in their capacity as a board member. It is on a claims made form. There is no charge for this coverage as it is included in the commercial general liablity premium. BUSINESS AUTO LIABILITY This auto coverage includes liability with a $5 million limit plus collision coverage. PUBLIC EMPLOYEE DISHONESTY BOND Covers money, securities, and property other than money and securities caused by Employee Dishonesty. This coverage is based on one occurrence. The limit is *$300,000 with a $1,000 deductible. *This limit can be increased if needed. PUBLIC OFFICIALS BOND Guarantees that the specified public offical covered will faithfully perform his/her official duties, including accounting for all funds entrusted to his/her care. exposures 4 value all risk premium replacement cost insurance indemnity protection inland marine deductible loss of rents

7 loss coverage adjusters claims property insured FINANCIAL STATEMENTS Consolidated Statements of Income (Loss) For the year ended December 31, Revenues Net Earned Premiums Net Investment Income Other Income Gain on Loan Total Revenues Expenses Loss and Loss Expense Other Operating Expenses Total Expenses $6,176,507 $1,211,252 $9,704 - $7,397,463 $4,248,381 $2,125,442 $6,373,823 $7,148,428 $1,454,502 $20 $1,859 $8,604,809 $6,987,383 $1,415,270 $8,402,653 Net Income (Loss) $1,023,640 $202,156 casualty directors and officers automobile public official bond public employee dishonesty bond experience rating commercial general liability 5

8 assets business auto liability liability boiler and machinery policyholder contract WORKERS COMPENSATION FINANCIAL HIGHLIGHTS SUMMARY OF COVERAGES The following is a synopsis of the coverage. Refer to policy for actual coverage. Workers compensation is a form of insurance that provides wage replacement and medical benefits for employees who are injured on the job. NCHARRP s coverage is based on North Carolina no fault statutory benefits. The Workers Compensation Act requires by law that a business obtain insurance or qualify as self-insureds for possible compensation liability to their employees. Based on the Act, all businesses employing three or more employees on a regular basis are covered. Employees are entitled to benefits if, while carrying out activities for the benefit of their employer, they suffer an injury by accident, or an occupational disease. All injuries must arise out of and in the course and scope of the covered employment, to be compensable. money crime FINANCIAL STATEMENTS FINANCIAL HIGHLIGHTS Consolidated Statements of Income (Loss) For the year ended December 31, Revenues Net Earned Premiums Net Investment Income Total Revenues Expenses Loss and Loss Expense Other Operating Expenses Total Expenses Net Income (Loss) $1,231,287 $140,055 $1,371,342 $1,092,420 $249,850 $1,342,270 $29,072 $1,435,667 $183,733 $1,619,400 $1,279,346 $243,049 $1,522,395 $97,005 exposures 6 value all risk premium replacement cost insurance indemnity protection inland marine deductible loss of rents

The business and affairs of the Pool are managed under the direction of this board.

9 loss coverage adjusters claims property insured BOARD OF TRUSTEES ABOUT THE BOARD The NCHARRP Board of Trustees is comprised of five members. Each board member serves a five-year term and these terms are staggered. The election is based on a majority vote of the membership. The business and affairs of the Pool are managed under the direction of this board. Seated: Larry Russell, Vice Chairman (Term Rocky Mount), Jim Meacher, Chairman (Term Lumberton) Standing: Ernest Mangum, Trustee (Term Burlington), Wendy Ellis, Secretary (Term Farmville), Gary Foster, Treasurer (Term Gastonia) THE NCHARRP TEAM The following service providers are contracted by the Pool: ARM GROUP, INC. Third Party Administrators to NCHARRP: Administrators to the Pool; handles the day-today operations regarding administration, claims and risk management. Additional Service Providers: Carroll Financial Services: Financial investment services Financial Risk Analysts, LLC: Actuarial services Root & Root, P.L.L.C.: Legal Counsel Shores, Tagman & Company, P.A.: External auditing services Willis Insurance Service of Georgia, Inc.: Insurance brokerage services Seated: Sandra Duncan (Account Administrator), Freida Jackson (Chief Executive Officer), Kim Wrenn (Senior Manager) Standing: Sherry Bower (Claims Assistant), Doug Gentile (CPA), Al Root (Board Attorney), Jim Spivey (Consultant), Connie Campbell (Workers Compensation Administrator), and Crystal Ammons (Claims Representative) not pictured casualty directors and officers automobile public official bond public employee dishonesty bond experience rating commercial general liability 7

10 DIRECTORY OF PARTICIPANTS Ahoskie HA Post Office Box 1195 Roanoke Rapids, NC Phone (252) Fax (252) Burlington HA 133 N. Ireland Street Burlington, NC Phone (336) Fax (336) Gastonia HA Post Office Box 2398 Gastonia, NC Phone (704) Fax (704) Kings Mountain HA 201 McGill Court Kings Mountain, NC Phone (704) Fax (704) Andrews HA 291 Whitaker Lane Andrews, NC Phone (828) Fax (828) Charlotte HA Post Office Box Charlotte, NC Phone (704) Fax (704) Goldsboro HA 700 North Jefferson Avenue Goldsboro, NC Phone (919) Fax (919) Coverage: W/C Kinston HA Post Office Box 697 Kinston, NC Phone (252) Fax (252) Asheboro HA Post Office Box 609 Asheboro, NC Phone (336) Fax (336) Chatham County HA 700 West Street Pittsboro, NC Phone (919) Fax (919) Graham HA Post Office Box 88 Graham, NC Phone (336) Fax (336) Laurinburg HA Post Office Box 1437 Laurinburg, NC Phone (910) Fax (910) Asheville HA Post Office Box 1898 Asheville, NC Phone (828) Fax (828) Dunn HA Post Office Box 1028 Dunn, NC Phone (910) Fax (910) Greensboro HA Post Office Box Greensboro, NC Phone (336) Fax (336) Lenoir HA Post Office Box 1526 Lenoir, NC Phone (828) Fax (828) Atlantic Beach HA th Avenue South Post Office Box 171 North Myrtle Beach, SC Phone (843) Fax (843) Ayden HA Post Office Box 482 Ayden, NC Phone (252) Fax (252) Durham HA 330 East Main Street Durham, NC Phone (919) Fax (919) Eastern Carolina Reg. HA Post Office Box 1315 Goldsboro, NC Phone (919) Fax (919) Greenville HA Post Office Box 1426 Greenville, NC Phone (252) Fax (252) Hamlet HA Post Office Box 1188 Hamlet, NC Phone (910) Fax (910) Lexington HA Post Office Box 1085 Lexington, NC Phone (336) Fax (336) Lincolnton HA Post Office Box 753 Lincolnton, NC Phone (704) Fax (704) Beaufort HA 716 Mulberry Street Beaufort, NC Phone (252) Fax (252) Elizabeth City HA Post Office Box 1485 Elizabeth City, NC Phone (252) Fax (252) Hendersonville HA 203 N. Justice Street Hendersonville, NC Phone (828) Fax (828) Lumberton HA Post Office Drawer 709 Lumberton, NC Phone (910) Fax (910) Belmont HA Post Office Box 984 Belmont, NC Phone (704) Fax (704) Fairmont HA Post Office Box 661 Fairmont, NC Phone (910) Fax (910) Hertford HA Post Office Box 146 Hertford, NC Phone (252) Fax (252) Madison HA Post Office Box 9 Madison, NC Phone (704) Benson HA 413 Williams Drive Benson, NC Phone (919) Fax (919) Farmville HA 4284 Anderson Avenue Farmville, NC Phone (252) Fax (252) Hickory HA 841 S. Center Street Hickory, NC Phone (828) Fax (828) Madison County HA 160 Ivy Ridge Apts Dr Box C-3 Mars Hill, NC Phone (828) Fax (828) Boone HA Post Office Box 1787 Boone, NC Phone (828) Fax: Fayetteville Metro HA 108 Wiley Street Fayetteville, NC Phone (910) Fax (910) Hot Springs HA Post Office Box 296 Hot Springs, NC Phone (828) Fax (828) Mars Hill HA Post Office Box 186 Mars Hill, NC Phone (828) Brevard HA 69 W. Morgan Street Brevard, NC Phone (828) Fax (828) Forest City HA 147 East Spruce St., Box 2 Forest City, NC Phone 828/ Fax 828/ Joint Municipal Housing Co. Post Office Box 339 Bladenboro, NC Phone (910) Fax (910) Marshall HA Post Office Box 176 Marshall, NC Phone (828) Fax same as phone 8

11 Maxton HA Post Office Box 1437 Laurinburg, NC Phone (910) Fax (910) Oxford HA Post Office Box 616 Oxford, NC Phone (919) Fax (919) Rowan County HA 310 Long Meadow Dr. Salisbury, NC Phone (704) Fax (704) Thomasville HA 201 James Avenue Thomasville, NC Phone (336) Fax (336) Monroe HA Post Office Box 805 Monroe, NC Phone (704) Fax (704) Pembroke HA Post Office Drawer 910 Pembroke, NC Phone (910) Fax (910) Roxboro HA Post Office Box 996 Roxboro, NC Phone (336) Fax (336) Troy HA 408 South Main Street Troy, NC Phone (910) Fax (910) Mooresville HA Post Office Box 1087 Mooresville, NC Phone (704) Fax (704) Plymouth HA 306 W. Water Street Plymouth, NC Phone (252) Fax (252) Salisbury HA Post Office Box 159 Salisbury, NC Phone (704) Fax (704) Valdese HA Post Office Box 310 Valdese, NC Phone (828) Fax (828) Morganton HA 644 First Street Morganton, NC Phone (828) Fax (828) Princeville HA 51 Pioneer Court Princeville, NC Phone: (252) Fax: ( Sanford HA Post Office Box 636 Sanford, NC Phone (919) Fax (919) Vance County HA Post Office Box M Henderson, NC Phone (252) Fax (252) Mount Airy HA Post Office Box 767 Mount Airy, NC Phone (336) Fax (336) Raleigh HA Post Office Box Raleigh, NC Phone (919) Fax (919) Selma HA 711 Lizzie Street Selma, NC Phone (919) Fax (919) Wadesboro HA Post Office Box 211 Wadesboro, NC Phone (704) Fax (704) Mount Gilead HA Post Office Box 158 Mount Gilead, NC Phone (910) The New Randleman HA 606 South Main Street Randleman, NC Phone (336) Fax (336) Shelby Department of Housing Post Office Box 1192 Shelby, NC Phone (704) Wake County HA Post Office Box 399 Zebulon, NC Phone (919) Fax (919) Mount Holly HA 635 Noles Drive Mount Holly, NC Phone (704) Fax (704) Reidsville HA 924 Third Ave Reidsville, NC Phone (336) Fax (336) Smithfield HA 801 South Fifth Street Smithfield, NC Phone: 919/ Fax: 919/ Waynesville HA Post Office Box 418 Waynesville, NC Phone (828) Fax (828) Mount Olive HA 108 West Main Street Mount Olive, NC Phone (919) Fax (919) Roanoke-Chowan Reg. HA Post Office Box 516 Gaston, NC Phone (252) Fax (252) Southern Pines HA 801 S. Mechanic St. Southern Pines, NC Phone (910) Fax (910) Whiteville HA 504 Burkhead Street Whiteville, NC Phone (910) Fax (910) Murphy HA Post Office Box 357 Murphy, NC Phone (828) Fax (828) Roanoke Rapids HA Post Office Box 1195 Roanoke Rapids, NC Phone (252) Fax (252) Spruce Pine HA Post Office Box 645 Spruce Pine, NC Phone (828) Fax (828) Williamston HA Post Office Box 709 Williamston, NC Phone (252) Fax (252) New Bern HA Post Office Box 1486 New Bern, NC Phone (252) Fax (252) Robersonville HA Post Office Box 637 Robersonville, NC Phone (252) Fax (252) Star HA Post Office Box 7 Star, NC Phone (910) Fax Wilmington HA Post Office Box 899 Wilmington, NC Phone (910) North Wilkesboro HA Post Office Box 1373 North Wilkesboro, NC Phone (336) Fax (336) Coverage P/C; W/C Rockingham HA Post Office Box 160 Rockingham, NC Phone (910) Fax (910) Statesville HA 110 West Allison Street Statesville, NC Phone (704) Fax (704) Wilson HA Post Office Box 185 Wilson, NC Phone (252) Fax (252) Northwestern Regional HA Post Office Box 2510 Boone, NC Phone (828) Fax (828) Rocky Mount HA Post Office Box 4717 Rocky Mount, NC Phone (252) Fax (252) Tarboro Redev. Comm. Post Office Box 1144 Tarboro, NC Phone: 252/ Fax: 252/ Winston-Salem HA 500 East 4th Street, Suite 300 Winston-Salem, NC Phone (336) Fax (336)

12 NORTH CAROLINA HOUSING AUTHORITIES RISK RETENTION POOL 7301 Carmel Executive Park, Suite 220, Charlotte, North Carolina Phone: 704/ Fax: 704/ Toll Free: 800/ ncharrp.com

M O V I N G A H E A D N O R T H C A R O L I N A H O U S I N G A U T H O R I T I E S R I S K R E T E N T I O N P O O L ANNUAL REPORT 2011 NCHARRP

ANNUAL REPORT 2011 M O V I N G A H E A D N O R T H C A R O L I N A H O U S I N G A U T H O R I T I E S R I S K R E T E N T I O N P O O L NCHARRP MISSION North Carolina Housing Authorities Risk Retention