Professional Indemnity

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1 Professional Indemnity Professional Indemnity Forum Conference Oxford University 8 th -10 th July 2014 Christian Stanley Performance Management Directorate Lloyd s Lloyd s 1 Agenda Dynamics of the PI tail The PI (non-us) Market in Lloyd s: Components Performance Pricing Outlook Lloyd s 2 1

2 Dynamics of a long tail class Examining influencing factors driving the performance of the PI class Lloyd s 3 The luxury of positive cash flow - PI is characterized by a delay between the year in which cover is afforded and the year the claim is paid. Lloyd s 4 2

3 The Float it s Other Peoples Money - Float arises because premiums are prepaid and there is an interval, often over years, before losses are paid. OPM. It s Addictive - It doesn t belong to us, we temporarily hold it. - What other form of financing is better than this: -No collateral -No interest -No repayment - Then we invest it Lloyd s 5 And didn t we all get used to that rising investment environment Well it was the 90 s man! Lloyd s 6 3

4 Saved by the Bull But hold on A cost free Float is not an outcome to be expected In 37 of the 45 years ending in 2011 the industry premiums have been inadequate to cover claims. Lloyd s 7 One comes to rely on the support! Lloyd s 8 4

5 Lloyd s 9 Inflation... is always and everywhere a monetary phenomenon Milton Friedman (1970) - Monetary - Superimposed - Legal - Social - Medical Cost - Emerging Risk 5%pa? Lloyd s 10 5

6 Gearing effect of inflation on an excess layer -In the base case a 550,000 claim gives the excess layer a 50,000 loss. -After a 5% claim inflation the loss to the excess layer is 77,500 A 55% increase! - Just imagine how this scenario would ramp up over several years of compounded inflation! Lloyd s 11 Poor investment yields Legacy bond portfolios deliver much higher yields than will be available when they mature and are reinvested Lloyd s 12 6

7 A 100 Combined Ratio Isn t What It Once Was.. Investment Impact on ROEs Lloyd s 13 Worst of Both Worlds -Crashed investment yields -Devastating compounded, superimposed inflation Lloyd s 14 7

8 Increased Claims & Reserve Deterioration Economic cycle related losses Systemic Claims You only find out who s swimming naked when the tide goes out Warren Buffett Legislative and Regulatory changes Lloyd s 15 Correlation to the Economic Cycle? Lloyd s 16 8

9 The Walking Dead Insolvent insurers don't run out of cash until long after they have run out of net worth. In fact, these Walking Dead" often redouble their efforts to write business, accepting almost any price or risk, simply to keep the cash flowing in. Lloyd s 17 So, how does one survive such an onslaught Run away from the tail? Lloyd s 18 9

10 Familiar Characteristics? Lloyd s 19 Casualty Laden Graveyard Some standouts that we can all recall.. -HIH Independent Quinn Lemma Balva 2013 Main Causes of Insolvency: 34% Insufficient Reserves 20% Rapid Growth & Under Pricing Lloyd s 20 10

11 The PI (non-us) Market in Lloyd s Lloyd s 21 Components - Size - Profession - Placement Method - Territory Lloyd s 22 11

12 Size 80% European 15% Australia / Canada 5% Other Lloyd s 23 Profession Lloyd s 24 12

13 Placement Method Lloyd s 25 Territory Lloyd s 26 13

14 Performance - The Underwriting Cycle - Solicitors - Accountants - Architects & Engineers - Miscellaneous Lloyd s 27 The PI Underwriting Cycle 200% 1, % 1, % 140% 1,000 Net Ultimate Loss Ratio % 120% 100% 80% Ultimate Premium m 60% % 20% 200 0% Net Net Written Premium m Gross Net Written Premium m As at 24 Months Net ULR Latest Net ULR - Lloyd s 28 14

15 Solicitors Lloyd s 29 Solicitors International profile dominated by UK and Commonwealth territories Offshore Corporate Service Providers Significant participation on Top 100 firms < 10 ptnr firms not widely written Increased recession related claims : Law firm insolvencies Consolidation of Firms Alternative Business Structures (ABS) - Fraud - Commercial transactions - Conveyancing Increased interest in UK Solicitors as a result of abolition of ARP and common renewal date (136 firms could not obtain cover) Lloyd s 30 15

16 Accountants Lloyd s 31 Accountants more than the past 5 years combined post dot com bubble and Enron/Worldcom etc.. there were 37 Increase in recession claims: - Failure to spot fraud - Over valuation of assets - Tax advice Source RPC LLP - Corporate insolvencies Lloyd s 32 16

17 Architects & Engineers 160% Architects & Engineers Performance % % 100% 80% 60% % 20 20% GNP ( k) GNULR Lloyd s 33 Architects & Engineers Recession Related Claims: - Project loss of funding - Counter claims following fee disputes - Cutting corners to save costs - Delays and increase in costs are no longer masked by rising property values - Reduction in new projects gives opportunity to pursue negligence claims on past works Lloyd s 34 17

18 Miscellaneous PI 140% Miscellaneous Performance % % % % % 50 20% GNP ( k) GNULR Lloyd s 35 Miscellaneous PI Surveyors & Valuers IFA s Insurance Brokers Technology and Cyber Liability Lloyd s 36 18

19 Surveyors and Valuers - Negligent over valuation of commercial and residential property - Underestimation of cost of putting a development project on hold - Increased fraud Source RPC LLP Lloyd s 37 Financial Advisors Lloyd s 38 19

20 Pricing - Only 20% fall from the peak? - Churn not recorded - Rate Increases: - Surveyors - IFA s - <10 ptnr. Solicitors Lloyd s 39 Pricing Adequacy - Will the margin cover the downside? Eat Like Chickens, S**t like Elephants Lloyd s 40 20

21 The Outlook for PI Lloyd s 41 Is there a Challenge ahead for the PI market? Lloyd s 42 21

22 Yes. Plenty - Interest rate hike - Class Actions - Third Party litigation funding - Prolonged soft market - Increased Regulatory Scrutiny - Recession - More mis-selling Scandals - Reserve strengthening Lloyd s 43 Forward Guidance Despite the challenges there is. - Stronger economic growth - Increased professionals subject to compulsory PI insurance - Six year statutes continue to expire - Increased regulation is improving professionals behaviour - Higher standards of risk management - Continued product evolution E.G. IT / Media /Cyber Lloyd s 44 22

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