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1 Suits: SMEs, UK and multinational corporations Designed to suit the needs of businesses that provide professional advice, design or offer similar services to clients. With limits of Indemnity up to 10 million, we can provide cover to professional individuals and businesses. Customers include (but not limited to): Accountants Consulting engineers Property professionals (eg estate agents, property managers and quantity surveyors) IT and media professionals Consultants Cover for civil liabilities (including liability for claimant's costs and expenses) incurred in connection with the conduct of professional business, including; Breach of professional duty Liability for dishonest acts Libel & Slander Liability for damage to documents Infringement of intellectual property rights Adjudication and arbitration awards Other types of civil liability, such as contractual liability, unless specifically excluded Additional cover: Cover for defence costs incurred with our written consent in addition to the limit of indemnity Cover for Ombudsmen's awards Costs of replacing or restoring documents lost or damaged in transit or in your custody Compensation for attendance in court Access to our helplines offering advice on legal matters, health & safety issues, tax and VAT concerns and also providing stress counselling Please note that RSA are only authorised to offer quotations via an insurance intermediary. If you are a direct customer, please contact an insurance intermediary who will be able to provide advice on your insurance requirements.

2 SWEET SPOTS Examples of where we have a particularly strong appetite, are actively targeting, and have been found to be at our most competitive. Accountants Building Services Engineers Charities Travel Agents Electrical Engineers Estate Agents Loss Adjusters Graphic Designers Interior Designers Management Consultants Media Professionals IT Professionals Property Managers Book Keepers Consulting Engineers Employment Consultants SHOWSTOPPERS Risks we would never write, or write only rarely forming a small part of a wider portfolio. Solicitors Financial Institutions Independent Financial Advisors Secondary Intermediaries Design & Construct Architects Lending Valuers OUR TEAM 75+ years of dealing with Professional Indemnity risk 40

3 member strong dedicated team 5 working days is all it takes to respond to a new claim CONTACTS Dal Nijjar Midlands dal.nijjar@uk.rsagroup.com Edward Ambrose Scotland and Northern Ireland edward.ambrose@uk.rsagroup.com Dean Kiernan Professional Indemnity London Market dean.kiernan@uk.rsagroup.com Stewart O'Brien North West stewart.obrien@uk.rsagroup.com Geoffrey Hick Trader Bristol

4 Gemma Williamson Trading Underwriter North East Nicki Porter UK Trading Centre Contact for: Non Platinum Brokers, Deals & Schemes CLAIMS INFORMATION Our Professional Indemnity & Financial Risks (ProFin) claims team deals with all aspects of professional Indemnity claims from accountants through to zookeepers A highly experienced, market leading specialist team, we take a full 'cradle to grave' approach to claims management, keeping our broker partners and customers informed at every step. In the pursuit of excellence, errors and omissions may occasionally happen, even in the best run businesses. The importance of professional indemnity & financial risks insurance is widely recognised: it affords essential financial protection for any business providing professional advice or services. With over 75 years experience in dealing with professional Indemnity & financial risks at RSA, and over 400 years in general insurance we've learned a thing or two, so you can be confident that we have the right expertise to manage your claims effectively. Main claims number: profin.claims@uk.rsagroup.com

5 FINANCIAL STABILITY AND SECURITY With a heritage stretching back 300 years, RSA is one of the world's leading multinational quoted insurance groups. We provide insurance and risk management in more than 150 territories and have major operations in Europe, Asia, Canada, the Middle East and Latin America. Focusing on General Insurance, we have around 23,000 employees worldwide. Agency Financial Strength Effective Date Outlook Standard & Poor's A 28 Feb 2014 Stable Moody's A2 28 Feb 2014 Negative Royal & Sun Alliance Insurance plc (No ). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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