SUSAN GRONDINE-DAUWER, ESQ.

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1 16 Northey Farm Road Scituate, MA Phone: (781) Mobile: (617) EXPERTISE Legacy/Run-Off Portfolio Management Dispute Resolution Direct and Assumed Claims/Coverage Ceded Claims/Collections Commutations Audit/ Inspections Regulatory Compliance Portfolio Transfers EDUCATION, CERTIFICATION and LICENSES Boston College, B.A., 1983 Boston University School of Law, J.D., 1987 ARIAS*US Certified Arbitrator FedArb Inc. Panel Arbitrator Grondine-Dauwer.asp. Federal District Court and State Courts of Massachusetts, the Federal Court of Appeals for the First Circuit, and the Supreme Court of the United States SUSAN GRONDINE-DAUWER, ESQ. 25+ YEARS of PROFESSIONAL EXPERIENCE General Counsel Chief Claims Officer Senior Executive Manager Corporate Officer Board Director Established track record of initiating and driving continuous improvement to surplus and bottom-line results through claims closures, risk reduction strategies, cash collections and effective credit controls Achievement of positive litigation outcomes by providing quality legal and strategic guidance to internal clients, senior management teams, and Boards of Directors regarding existing and emerging legal issues and claims affecting company operations Proven success in leading teams through domestic and international mergers, acquisitions, dividend extractions, portfolio transfers and related regulatory and corporate transactions Industry recognition in dispute resolution services and management of discontinued operations EMPLOYMENT SEG-D CONSULTING, LLC 2013 Present Principal Provide independent insurance and reinsurance arbitration and consulting services including appointments as party-appointed arbitrator, evaluation of legal department operations, and marketing of new cyber risk management technology to insurance/reinsurance companies. R&Q SOLUTIONS, LLC Senior Vice President and General Counsel Chief Claims Officer Director, Vice President and Assistant Secretary R&Q Solutions is the US subsidiary of Randall & Quilter Investment Holdings, which is a publicly traded company that provides underwriting, 1

2 captive and run-off services to the international insurance and reinsurance markets. Companies under management in the US include R&Q Reinsurance Company, Transport Reinsurance Company, Goldstreet Insurance Company and Excess and Treaty Management Corporation. Provided legal and business advice regarding all aspects of the Company s discontinued operations, including but not limited to: On-Boarding and operationalizing newly acquired businesses and portfolios Management of assumed and ceded claims operations Reserving and claims evaluation Legacy underwriting and placement issues, contract analysis Dispute resolution through arbitration, litigation and mediation Regulation and audit of insurance/reinsurance companies Contract drafting Corporate acquisitions and creation/review of contracts and agreements Commutations (development, negotiation and contract drafting) Legal and Claims staff management (2-12 staff) On-boarding and operationalizing legacy portfolios and staff Preparing contracts for the provision of third party services Identification and recreation of legacy ceded reinsurance programs Working with internal and external actuaries regarding exposure analysis, IBNR development, and forensic reviews Negotiation of claims, reinsurance collections and commutations with companies in the US, UK, Europe, Japan and South America Management of assumed and ceded reinsurance claim operations including evaluations, reserving, audit, targeted collections and commutations, and dealings with insolvent estates Ensuring that business practices, policies and dealings of the companies met appropriate standards of good faith and fair dealing Creation of star-up units to handle corporate legal needs, ceded reinsurance audits and dedicated collection teams Favorable resolution of over a dozen litigation and arbitration matters/awards inherited upon acquisition of a reinsurance company portfolio 2

3 Significant increases to Company s surplus by collecting aged reinsurance assets Identification and recreation of dormant reinsurance programs for additional asset collections Project closing over 3,500 assumed reinsurance claims Successful negotiations and awards of reductions/discounts against legacy claims and account exposures through forensic underwriting and accounting research and reconstruction On-boarding and operationalizing legacy portfolios and staff Preparing contracts for the provision of third party services Organizing and directing the activities of legal departments including staff management and retention of outside counsel Litigation and arbitration management as sole in-house legal counsel in over 300 insurance and ceded/assumed reinsurance disputes Legal oversight and project planning for group-wide asbestos and environmental reserve studies Advising claims staff regarding complex APH and general liability claims, coverage analysis and coverage disputes Opining on legal aspects of business decisions concerning contracts, claims and insured/reinsured/reinsurer relationships Identification and recreation of legacy ceded reinsurance programs Working with internal and external actuaries regarding exposure analysis, IBNR development, and forensic reviews Negotiation of claims, reinsurance collections and commutations with companies in the US, UK, Europe, Japan and South America Management of assumed and ceded reinsurance claim operations including evaluations, reserving, audit, targeted collections and commutations, and dealings with insolvent estates Ensuring that business practices, policies and dealings of the companies met appropriate standards of good faith and fair dealing HORIZON MANAGEMENT GROUP LLC

4 Senior Vice President and Counsel Director, Vice President and Assistant Secretary Horizon is a member of The Hartford Financial Services Group and was created to manage the Group s discontinued operations including First State Insurance Company, New England Insurance Company, New England Reinsurance Corporation, Excess Insurance Company and Hart Re Company. As in-house counsel and part of the senior management team I provided legal and business advice regarding all aspects of the Group s discontinued operations, including but not limited to: Legacy underwriting and placement issues, contract analysis Dispute resolution through arbitration, litigation and mediation Regulation and audit of insurance/reinsurance companies Excess and Surplus lines, MGA and program business Ceded and Assumed claims evaluation and reserving Contract drafting Corporate acquisitions Commutations Reserving and corporate exposure analysis Legal and Ceded Audit staff management (4-10) and Company HR committee Organizing and directing the activities of legal departments including staff management and retention of outside counsel Litigation and arbitration management as sole in-house legal counsel in over 300 insurance and ceded/assumed reinsurance disputes Legal oversight and project planning for group-wide asbestos and environmental reserve studies Advising claims staff regarding complex APH and general liability claims, coverage analysis and coverage disputes Opining on legal aspects of business decisions concerning contracts, claims and insured/reinsured/reinsurer relationships Award in multi-year ceded arbitration protecting $350M in treaty reinsurance and defeating claims for rescission Commutations of significant exposures with distressed counterparties, both domestically and internationally, which reduced the companies ceded roster from 4,000 reinsurers to under 250 Collection of over $2B in reinsurance assets for an excess and surplus lines insurer 4

5 Senior manager responsible for all legal aspects of group-wide ground-up asbestos study Handling and settlement of Group exposures in Enron Bond litigation LIBERTY MUTUAL INSURANCE COMPANY Counsel Home Office Legal Department - Litigation Unit ( ) and Environmental Department ( ) Liberty Mutual Insurance Company is a direct writer of insurance and reinsurance worldwide and one the largest insurers of workers compensation in the US. As in-house counsel I was responsible for providing legal advice and case management regarding: Workers Compensation premium, coverage and claims disputes General liability claims First and Third Party Asbestos and Environmental tort claims Reinsurance contract wording and outwards reinsurance claims Extraction and transition of LMIC from Asbestos Claims Facility into Center for Claims Resolution Awards in litigated cases involving several workers compensation account premium disputes Development and management of the Company s ceded audit program for APH reinsurance claims OTHER LEGAL AND INDUSTRY ACTIVITIES Frequent speaker and participant at conferences and seminars sponsored by, among others, ARIAS*US, AIRROC, NYC Bar Association, Massachusetts Reinsurance Bar Association, and several for-profit educational/conference providers such as Harris-Martin, Mealey s, and American Conference Institute Current member of ARIAS*US, the Massachusetts Reinsurance Bar Association, and the National Association of Professional Women 5

PRESENTATION INFORMATION

PRESENTATION INFORMATION ARIAS U.S. 2017 Spring Conference Submission Application SUBMISSION DEADLINE: 5:00 p.m. ET on January 16, 2017 Email all completed applications to Joyce Arawole at jarawole@arias-us.org Proposal Timeline: