Active shooter and assailant

Transcription

1 9 February 2017 Active shooter and assailant Meeting the evolving terrorist threat Presented by: Nigel Basham and Oliver Lombard

2 Who are Special Contingency Risks?» Established leader in people risk insurance Kidnap & Ransom» Over 35 years advising clients» 76 associates in London, New York & Denmark» Handled 620 claims in 2016 (544 A&H / 76 K&R) Evacuation In-house security risk and crisis management practice Accident & Health

3 Who are Miller Insurance Services LLP?» Leading specialist (re)insurance broking partnership» Headquartered in London with offices in Paris, Brussels and Singapore» Over 600 people across all our operations» 6 th largest premium producer to Lloyd s

4 Active shooter and assailant An overview

5 A real and present threat 385 mass shootings in 2016 in the US alone.

6 Definitions» An individual actively engaged in killing or attempting to kill people in a confined and/or populated area» Most incidents are unpredictable and evolve quickly» Guns are often used but assailants regularly use other weapons including vehicles» In most cases, there is no pattern or method to the selection of victims

7 Complex and unpredictable WHO? Although many perpetrators have a history of negative (sometimes violent) behaviour, there is no single, one size fits all profile WHERE? Active shooters & assailants attack crowded places, workplaces, schools, hotels, hospitals, shopping malls.

8 Complex and unpredictable WHY? Common catalysts or triggers» Loss of significant relationships» Changes in financial status» Loss of a job» Changes in living arrangements» Major adverse changes to life circumstances» Feelings of humiliation or rejection on the part of the shooter

9 Some FBI facts The FBI analysed 154 active shooter events in the United States between 2002 and 2012: The shooters:» 51% - deceased after the event» 43% - committed suicide» 8% - shot and killed by responders» 45% - arrested» 4% - unidentified» 96% - male Common motivations:» 21% - workplace retaliation» 14% - domestic disputes» 7% - academic retaliation by a current or former student» 40% - no clear motivation revealed» 96% - acted alone

10 Some FBI facts Outdoors 19% Other 12% School 19% Business 40%» Average incident lasts 12 minutes» Average police response time is 3 minutes» Shootings occurred in 40 of 50 states and the District of Columbia» 60% of the incidents ended before police arrived

11 Patriots? Terrorists? Confused?

12 Do you REALLY understand his values & beliefs?

13 Game Changer - Mumbai Attack» Several heavily armed terrorists carried out planned explosive and small arms attacks on public transport infrastructure, high profile hotels and cafes» Lasted 4 days, 166 killed and 293 injured» Attack was coordinated and well prepared» New terror tactic, global target potential» Difficult to predict or control (contingencies)

14 Mumbai attack Video (4 minutes)

15 Pulse Nightclub - Orlando, Florida June 12, Started 2am, lasted approx 3 hours Shooter was Omar Mateen, 29 years old. Born in USA. Killed by police. 49 persons killed. 53 injured (many critically) Assessed as terrorism and hate driven (venue was a gay nightclub) Several hostages taken after initial shooting Fast thinking of bouncer saved dozens of lives situational awareness World media coverage. Significant number of community vigils held Confused situation with led to protracted negotiations Family liaison and reunification challenges at scene and hospitals

16 An evolving terrorist threat Risk mitigation

17 Case studies & numbers Date Incident Costs / settlements April 2007 Virginia Tech Families win $11m settlement July 2012 Munchbar Jury awards $3.7m to shooting victim s estate December 2012 Aurora Cinemark spends $700,000 in legal fees December 2015 San Bernadino Families seeking $58m for wrongful death and property damage claims. June 2016 Pulse Nightclub, Florida $29.5m to be paid out from victims fund Other recent events Ohio State University, Cascade Mall Shooting, Crossroads Centre Mall attack

18 Standard insurance products General liability Terrorism Workers compensation Business income

19 Standard insurance products General Terrorism FAILING liability Workers compensation Business income

20 Bespoke insurance products Active shooter liability Physical damage / bodily injury / death Non-PD BI / Threat / Loss of attraction Assault / Hostage Extension

21 Information required for a quote» Location of insured premises» Number of locations» Statement of property values» Description of operations» Required limits» Copy of business interruption worksheet for existing property policy

22 More than just risk transfer A holistic approach

23 Various stages

24 Risk and security assessment Do you have a crisis management plan/protocols in place? Are you financially prepared? Do your existing insurance policies cover an active shooter/ assailant attack? Have your employees been advised on what to do in the event of an attack? Are you prepared for an incident? Have you conducted a vulnerability assessment? Have you got counselling or family liaison services in place?

25 Training and preparation» Understanding types of incident and physical environments e.g. outdoor space, hotel room, crowded places» Lessons learned from recent events useful preventative actions to consider» Use actual credible attack scenarios to develop effective realistic responses» Run, Hide, Fight principals» Understanding police responses armed dynamic lockdown and armed police response» Coping with and reducing risks of being a hostage

26 Situational awareness

27 Recovery phase Strategic Impact» Reputational damage, pier group standards, future employment opportunities, loss of contract, legal liability Emotional impact» Victims families, crisis team, student/teachers, executive/faculty/board members» Psychology support and emotional trauma management Financial impact» Legal liability, company share price, student withdrawal, recruitment issues, reduction in attendance» Long term notoriety and stigma, negative press and publicity

28 Exposed sectors Risk mitigation

29 Most exposed sectors

30 Working with vulnerable people» Pre attack behaviour and indicators awareness training» Escape, protect, confront - planning and response» You know your buildings, the attacker might not» Run, Hide, Fight make it real for everybody

31 Next steps We all need to work together

32 Questions

33 Contacts Nigel Basham Senior Crisis and Risk Advisor Special Contingency Risks Ltd London, England Oliver Lombard Associate, Special Risks Miller Insurance Services LLP London, England

34 Thank you miller-insurance.com Miller Insurance Services LLP is a limited liability partnership registered in England and Wales; Registered Number: OC301468; Authorised and regulated by the Financial Conduct Authority. scr-ltd.co.uk Special Contingency Risks Limited, Lloyd s Brokers, authorised and regulated by the Financial Conduct Authority for its general insurance mediation activities only. Registered Company Number: England and Wales Lloyd s Broker Number: 0256 & FCA Registration number: