Accident Medical Expense and AD&D Benefits

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1 US Health Group Throughout it s licensed life and health insurance companies, USHEALTH Group has served over 15 million customers and paid over 1 Billion dollars in claims over it s 50 collective years of health insurance experience. Insurance products are underwritten by Freedom Life Insurance company of America (FLICA) and National Foundation Life Insurance Company (NFL)

2 Accident Medical Expense and AD&D Benefits Freedom Access - Master & Grand Offers the following Benefits: Benefit Schedule Master Grand In-Patient Hospital Benefit $20,000 $20,000 Accident Excess Medical Expense Max per Accident AME Deductible per Accident AD&D Max per Accident Loss of Life Loss of two of more Limbs Loss of Speech and Loss of Hearing (both Ears) Loss of Sight (both Eyes) Loss of one Limb Loss of Speech Loss of Hearing (both Ears) Loss of one Hand Los of Hearing (one Ear) Loss of Thumb and Index Finger (same Hand) $5,000 $250 $2,500 25% 25% $10,000 $250 $2,500 25% 25%

3 Accident Medical Expense and AD&D- Rates Freedom Access - Master and Grand Monthly Membership Cost Master Grand Monthly Membership Cost Monthly Administration Fee Total Due with Application $44.00 $5.00 $49.00 $53.00 $5.00 $58.00

4 HII s New Accident Medical Expense Plan Freedom Access Accident Medical Expense plan Price Example: 2 or more $5,000 accident Benefit with $2,500 Accidental Death benefit $250 deductible #1 advantage: not tied to major medical placement/cancel Plan Accident Benefit AD&D Benefit Monthly Premium Freedom Access (HII US Health Group) Freedom Access (HII US Health Group) $5,000 $2,500 $44.00 $10,000 $2,500 $53.00 Golden Rule $5,000 $0 $43.75 Golden Rule $10,000 $0 $52.50

5 Accident Medical Expense and AD&D - Claims Accident coverage is provided on an excess basis of any other valid coverage, health plan, automobile, government, workers compensation, or employee/employer liability coverage. Charges incurred by a member for medical services in the treatment of a covered Bodily Injury sustained in an accident will be eligible for payment after first deducting payment due under any other valid coverage. Claims processes are explained in the member fulfillment after purchase. The fulfillment document lists address, phone number and detailed instructions.

6 Accident Medical Expense and AD&D Exclusions Exclusions include but are not limited to: Coverage reduces by after the insured turns 70. Exclusions include coverage for losses resulting from the following: Servicing in Armed Forces Intentional or Self Inflicted Travel by Aviation Injury occurred outside the US Bacterial or Viral Infection Please see policy for full list of exclusions

7 Cross-selling opportunities Situation: customers who purchase a $5K or $10K high deductible major medical plan: Ask the customer; If you were to reach your $5,000 deductible how do you think it would happen? Most customers will say either: Accident or Critical Illness Offer the USHealth $5,000 or $10,000 AME to fill their deductible gap I agree and having an accident could cause you a lot of out of pocket We are finding that many customers who purchase a $5,000 deductible are also adding a $5,000 accident medical plan to help fill the gap It s a great product; would you like to learn more about it? This strategy will work especially well for families with young kids.

8 Cross-selling opportunities Situation: Families who are considering a deductible lower than $5,000 for their major medical plan Mr. Customer, we are finding that many families who are considering a $2,500 deductible are often much better served by increasing their deductible to $5,000 and combining their major medical with a $5,000 accident plan Would you like to learn more about that idea? This combination of products is a win for the customer and win for ehealth; much greater commission revenue

9 Cross-selling opportunities Situation: customers considering any major medical plan from a carrier who does not also include an Accident Medical Plan Cross-selll USHealth AME and quote/enroll them using your HII quoting link and voice verification script/recording Advantage: no need to complete two online applications which can be confusing for the customer Advantage: if the major medical application doesn t get approved or cancels the AME is billed separately and can stand on its own Verification process: Must read our approved script verbatim Must record the verification phone call

10 Options Page on HII Screen Shot 1

11 Member Fulfillment Immediately after purchase, the member will receive an with log in information where they instantly have access to: Enrollment Form Fulfillment Kit and Association Guide Welcome letter and ID Card Schedule of Benefits Certificate of Insurance (where applicable) RX ID Card

12 Member Online Services Members have the ability to log in and change payment information, print ID cards.

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