INFORMATION REQUESTS RECEIVED BY ROYAL BERKSHIRE FIRE AND RESCUE SERVICE

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1 INFORMATION REQUESTS RECEIVED BY ROYAL BERKSHIRE FIRE AND RESCUE SERVICE This List was last published: Wednesday, 14 December 2016 at 17:53 Key: EIR Environmental Information Regulations 2004 Freedom of Information Act 2000 BAU Business as Usual January 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& EIR 06/01/15 Would it be possible for you to provide the below information for the following schools please? A. Robert Sandilands Primary School Digby Road B. Hungerford Primary School Fairview Road Speen Newbury RG14 1TS Hungerford Berkshire RG17 0BT The data I need is as follows: 1. Have there been any cases of deliberate ignition/arson on the school grounds in the last 10 years? 2. History of fires - No major fires in last 10 years? 3. Incidences of Arson in locality in the last 10 years? - Locality is 2-5 mile radius.

2 4. Fires in other schools in locality in last 10 years? Locality as above. 5. How far is the nearest fire station to the school/college? Thanking you in advance. 1. Have there been any cases of deliberate ignition/arson on the school grounds in the last 10 years? A: No B: No 2. History of fires - No major fires in last 10 years? A: No B: No 3. Incidences of Arson in locality in the last 10 years? - Locality is 2-5 mile radius. (5km) A: 536 B: Fires in other schools in locality in last 10 years? Locality as above. (5km) A: John Rankin Infants and Nursery School 1 fire (23/10/2012) Falkland Primary School 1 fire (04/07/2007) The Castle School 2 fires (03/05/2006 and 05/03/2014) The Winchcombe School 1 fire (03/06/2005) B: Inkpen Primary School 1 fire (09/07/2012) /01/15 5. How far is the nearest fire station to the school/college? A: 2.2 km B: km Under the Freedom of Information Act, please provide me with the following information concerning your fire and rescue service: *A non-operational firefighter refers to a firefighter that could not maintain operational fitness standards and are/were therefore no longer fit for firefighting and other emergency work. *A redeployment opportunity refers to a non-operational role in your Fire and Rescue Authority for a firefighter who is no longer fit for firefighting and other emergency work.

3 1. How many operational firefighters are currently employed by your Fire and Rescue Authority? 2. How many redeployment opportunities are currently available for non-operational firefighters at your Fire and Rescue Authority? 3. What is the total number of firefighters who have been unable to maintain operational fitness standards at your Fire and Rescue Authority in financial year: a) 2010/2011 b) 2011/2012 c) 2012/2013 d) 2013/2014 e) 2014/ What is the total number of firefighters who have been unable to maintain operational fitness standards who have been redeployed as nonoperational firefighters at your Fire and Rescue Authority in financial year: a) 2010/2011 b) 2011/2012 c) 2012/2013 d) 2013/2014 e) 2014/2015

4 1. How many operational firefighters are currently employed by your Fire and Rescue Authority? Wholetime 373 RDS 76 Figures based on end of year data 31 December How many redeployment opportunities are currently available for non-operational firefighters at your Fire and Rescue Authority? None. 3. What is the total number of firefighters who have been unable to maintain operational fitness standards at your Fire and Rescue Authority in financial year: a) 2010/ b) 2011/ c) 2012/ d) 2013/ e) 2014/ What is the total number of firefighters who have been unable to maintain operational fitness standards who have been redeployed as nonoperational firefighters at your Fire and Rescue Authority in financial year: a) 2010/ b) 2011/ c) 2012/ d) 2013/ e) 2014/2015-0

5 /01/15 1) Whether any firefighters in your fire and rescue service respond to medical incidents: i) as first responders? ii) as co-responders? iii) any other arrangements (please specify)? 2) If so, approximately how many firefighters are engaged in responding to medical incidents: i) as first responders? ii) as co-responders? 3) How many firefighters engaged in responding to medical incidents: i) are employed as retained ( on-call ) firefighters? ii) are employed as wholetime firefighters? 4) If firefighters are mobilised to medical incidents, do staff in the control room: i) process calls through the normal system? ii) have a separate line? 5) How many stations in your fire and rescue service mobilise firefighters to respond to medical incidents? 6) Are there specialist vehicles used for responding to medical incidents? 7) Do fire appliances carry defibrillators? If so, how many? 8) How many medical incidents did the fire and rescue service respond to between April 2013 and March 2014? i) as first responders? ii) as co-responders? 9) Any prominent or high profile examples of firefighters assistance provided by medical interventions so far in We would be grateful for any information on any medical matters the fire and rescue service engages in for example including moving bariatric patients. 1. Whether any firefighters in your fire and rescue service respond to medical incidents: i) as first responders? NO ii) as co-responders? NO iii) any other arrangements (please specify)? NO 2. If so, approximately how many firefighters are engaged in responding to medical incidents: N/A i) as first responders? ii) as co-responders? 3. How many firefighters engaged in responding to medical incidents: N/A

6 i) are employed as retained ( on-call ) firefighters? ii) are employed as wholetime firefighters? 4. If firefighters are mobilised to medical incidents, do staff in the control room: N/A i) process calls through the normal system? ii) have a separate line? 5. How many stations in your fire and rescue service mobilise firefighters to respond to medical incidents? N/A 6. Are there specialist vehicles used for responding to medical incidents? N/A 7. Do fire appliances carry defibrillators? If so, how many? This information has previously been disclosed under Freedom of Information and is available via our website (under Publication Scheme > List and Registers > Information Requests ), please see Information Request Also please see attached Press Release 8. How many medical incidents did the fire and rescue service respond to between April 2013 and March 2014? N/A i) as first responders? ii) as co-responders? 9. Any prominent or high profile examples of firefighters assistance provided by medical interventions so far in Currently a Press Release is being prepared regarding an incident that occurred last week, unfortunately at this time I am unable to advise the date of when this will be available but I will forward it to you once it is. Regretfully, I must therefore refuse this part of your request in accordance with Exemption 22(1) (Information intended for future publication) of the Freedom of Information Act Press Release forwarded to applicant BAU /01/15 We would be grateful for any information on any medical matters the fire and rescue service engages in for example including moving bariatric patients. Again, relevant information has previously been disclosed under ; please see Information Request Please note: RBFRS at present, do not respond and provide a service in the respect of co-responding, or similar. In the near future, we are anticipating instigating a trial in this regard, but have not done so to date. Third party subject access request

7 /01/ BAU 19/01/ BAU Dealt with as business as usual Under the Freedom of Information Act 2000 I seek the following information relating to the calendar years: 2012, 2013, 2014: 1. A list of addresses where the fire service/brigade cannot attend without the police or protection, or are deemed unsafe or as no-go zones/areas. 2. Please provide the name of the person who authorises the decision for these no-go areas. 3. If the cost limit has not yet been exceeded, please provide me with the number of times the service was called to these locations in If possible, please provide details of why police attendance is necessary, for example the incident that occurred previously. 1. Effectively RBFRS does not have any no-go areas. We do however have a limited number of premises with markers requesting the attendance of the Police should we be required to attend. Regretfully I am unable to disclose these details as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Therefore, I must refuse this part of your request in accordance with Section 40 (Personal Information) of the Freedom of Information Act Not applicable 3. Not applicable 4. Not applicable Name of Fire Agency and Full Addres, with contact telephone number for general enquiries, address. Do you comply with the CFOA 2010 Policy - Yes/No (if no, which policy do you comply with?) Do you require a URN - Yes/No What is your Brigades attendance to the following? Commercial Premise Residential Premise Multiple Occupancy Are there any time restrictions to the actions above? Any other information you feel we should know? Dealt with as Business as usual by AM Prevention & Protection 1. How long have you been involved in Hot fire training? 2. Since being involved have you experienced any detrimental physiological, psychological or other health effects? 3. Where you have experienced periods away from hot fire training have you noticed any changes, either detrimental or beneficial to any of

8 23/01/15 the effects described in Q.2? If so please describe them /01/15 4. If the answer to Q.3 is yes How long were you away from hot fire training and how long did it take for any changes to occur? 5. Have you developed strategies, working practices or techniques that help you to negate any ill effects of hot fire training? 6. Have you had to make any lifestyle changes as a result of the effects of your involvement in hot fire training? 7. Please provide any other comments or recommendations you think are useful or relevant. Being dealt with as Business as usual by SM (BA & Core Training) For each of the last three financial years I would like to know every occasion a fire crew has taken a patient to hospital because an ambulance was not available. For each entry I would like a description of the incident which caused the patient to need medical treatment, an indication of the patient s injury, whether the fire crew gave any medical treatment, the hospital they took the patient to and, if possible, the reason an ambulance was not available. Please see response to previous request for information /01/15 1- In last 2 years have you purchased any it technical training for the ICT /IT department from QA training covering it technical courses such as Microsoft VMware oracle citrix and Cisco. 2- What is the exact job title of the manger or team leader in ICT/IT department who has made the purchase? 3- Has the ICT/IT technical department pre-paid for this training, please state amounts. 4- Have they in the last 3 years purchased a skills licence it training package from QA training please state the amount purchased and the amounts remaining? 5 - Has the buying IT manger secured 3 quotes for the purchase of the skills licence? If so which were the other companies who submitted the exact same skills licence prices? 6- When will the next skills licence be purchased by the ICT/IT DEPARTMENT? 7- Who will purchase the next ICT technical training skills licence. 8- Please provide an ICT department organisation chart. 9- How many people are there in the ICT department? 10- Does the ICT / IT technical department purchase IT technical training for products such Microsoft, Cisco, VMware, oracle and citrix in February and March to utilize remaining budget for the financial year if so how do you justify the purchase?

9 1. No. 2. Not Applicable. 3. Not Applicable. 4. No, Not Applicable. 5. Not Applicable. 6. No Plans for purchase. 7. Not Applicable. 8. This information is available via our website ( the Organisation Chart (pdf) can be found at About Us (Includes Interim/Temporary personnel). 10. No technical training is purchased as part of business cases for project delivery where new skills are required /01/15 1. Please supply the Fire and Rescue Service s headcount over the last 5 years, broken out by function (ideally grouped by Full Time fire fighters, Retained firefighters and Non-uniform staff). 2. State which of the following forms of training the Fire and Rescue Service is able to deliver without external assistance, and what facilities it has that allows it to do so: a. New recruit Training b. Incident Command Training c. Hazardous Materials Training d. Breathing apparatus training e. Confined spaces training f. Search and Rescue Training (separated into urban, water and rope rescue training if applicable) g. Working at height Training It may be of assistance to you to know that our Organisation Structure is published on our website ( the Organisation Chart (pdf) can be found at About Us. Contract Type Rank 01/04/ /04/ /04/ /04/ /04/2014 Wholetime CFO

10 Deputy CFO Asst CFO Area Manager Group Manager Station Manager Watch Manager Crew Manager Firefighter Total Retained Watch Manager Crew Manager Firefighter Total Control Station Manager Watch Manager Crew Manager Firefighter Total Non-uniformed Brigade Support Manager Grade Grade Grade Grade Grade Grade Grade 1 IT pay Local pay Total

11 a. New recruit Training Yes a Training Centre and Firehouse. b. Incident Command Training Yes a Training Centre and Firehouse. c. Hazardous Materials Training Yes a Training Centre and Firehouse. d. Breathing apparatus training Yes a Training Centre and Firehouse. e. Confined spaces training Yes a Training Centre and Firehouse. f. Search and Rescue Training (separated into urban, water and rope rescue training if applicable) Not Applicable, RBFRS do not do these functions. g. Working at height Training Yes a Training Centre and Firehouse.

12 February 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& /EIR Would it be possible to obtain details of the appliances (types and home stations etc) that attended the thatch cottage fire in Great Shefford on Friday the 30th of January. It would also be useful to include any standby moves that were made. 01/02/15 To confirm, Royal Berkshire Fire and Rescue Service (RBFRS) attended a thatched property fire, in Wantage Road, Great Shefford on 30 January Please see below lists of appliances, that were in attendance at some point during the incident (30/01/15 18:34, first appliance on scene 01/02/15 06:16, incident closed this was classed as an 8 pump incident). RBFRS Appliances Station Appliance Type Description 02 Pumping Appliance Mercedes Atego 03 Multi Role Vehicle Rescue Support Vehicle Mercedes Sprinter Mercedes Econic 04 2 Pumping Appliances Mercedes Atego 05 Pumping Appliance Mercedes Atego 06 Pumping Appliance Dennis Sabre 10 Pumping Appliance Mercedes Atego 17 Pumping Appliance Mercedes Atego 18 Pumping Appliance Mercedes Atego 19 Incident Control Unit Mercedes Atego

13 20 Aerial Ladder Platform Pumping Appliance Operation Support Unit Mercedes Econic Mercedes Atego ERF 21 Pumping Appliance Mercedes Atego Location details of our stations can be found on our website - Appliances from Over the Border Hampshire FRS Oxfordshire FRS Wiltshire FRS 1 Water Carrier 2 Pumping Appliances 4 Pumping Appliances 1 Water Carrier Other Appliances in Attendance British Red Cross Fire and Emergency Support Service Unit Appliances on Standby Station Appliance Type Description Standby Station RBFRS Station 03 Pumping Appliance Mercedes Atego 04 Hampshire FRS Pumping Appliance Not known I would be grateful if you would supply me with the contact details of your community fire safety officer, or else the person who deals with fire safety education for school children? 02/02/15 Contact details for Group Manager Prevention who manages the teams that provide Community Safety.

14 /02/15 You may also be interested to know that there is an assortment of Community Safety information available on our website ( and specifically Working with Young People). I would like to request details about the cost of running the supervisory manager ADC process Specifically how much did it cost to have the external company mark the application forms and how much did it cost to send 8 candidates to the ADC assessment day. Also could you provide details of money spent on all ADCs and external marking of application forms for the last 5 years. The application forms cost 65 per form to mark, plus 35 per feedback report. The cost for the 10 candidates attending the ADC assessment day was 11, plus VAT (this excludes the application form marking and feedback reports). All payments made under the ADC detail code are as follows:- 2009/10: 12, /11: 10, /12: 10, /13: 13, /14: 17, /02/15 1. Please can you identify the number, make, model and location of videoconferencing systems that you have within the service. 2. Please identify if your current network has a multipoint bridge and streaming capabilities and if so the makes and models of the equipment. 3. Are your videoconferencing systems currently under a maintenance contract and on what date or dates does this expire? 4. What is your annual spend on new systems and maintenance for existing systems? 5. Who is you current Videoconferencing supplier for equipment and services? 6. Who is responsible within the service for the Videoconferencing network of systems? 7. Has the organisation deployed Microsoft Lync/Office 365? 1. Please can you identify the number, make, model and location of videoconferencing systems that you have within the service.

15 Brother omnijoin web based video conferencing 2. Please identify if your current network has a multipoint bridge and streaming capabilities and if so the makes and models of the equipment. Not Applicable (N/A) 3. Are your videoconferencing systems currently under a maintenance contract and on what date or dates does this expire? Not Applicable (N/A) 4. What is your annual spend on new systems and maintenance for existing systems? Who is you current Videoconferencing supplier for equipment and services? Brother 6. Who is responsible within the service for the Videoconferencing network of systems? Not Applicable (N/A) 7. Has the organisation deployed Microsoft Lync/Office 365? No /02/15 Please can you send me the following contract information with regards to the organisation s telephone system maintenance contract (VOIP or PBX, other) for hardware and Software maintenance and support: 1. Contract Type: Maintenance, Managed, Shared (If so please state orgs) 2. Existing Supplier: If there is more than one supplier please split each contract up individually. 3. Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years for each provider 4. Number of Users: 5. Hardware Brand: The primary hardware brand of the organisation s telephone system. 6. Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g. Contact Centre, Communication Manager. 7. Telephone System Type: PBX, VOIP, Lync etc 8. Contract Duration: please include any extension periods. 9. Contract Expiry Date: Please provide me with the day/month/year. 10. Contract Review Date: Please provide me with the day/month/year.

16 11. Contract Description: Please provide me with a brief description of the overall service provided under this contract. 12. Contact Detail: Of the person from with the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct address. If the service support area has more than one provider for telephone maintenance then can you please split each contract up individually for each provider. If the contract is a managed service or is a contract that provides more than just telephone maintenance please can you send me all of the information specified above including the person from with the organisation responsible for that particular contract. If the maintenance for telephone systems is maintained in-house please can you provide me with: 1. Number of Users: 2. Hardware Brand: The primary hardware brand of the organisation s telephone system. 3. Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g. Contact Centre, Communication Manager. 4. Contact Detail: Of the person from with the organisation responsible for telephone maintenance full Contact details including full name, job title, direct contact number and direct address. Also if the contract is due to expire please provide me with the likely outcome of the expiring contract. If this is a new contract or a new supplier please can you provide me with a short list of suppliers that bid on this service/support contract? 1. Contract Type: Maintenance, Managed, Shared (If so please state orgs) Maintenance 2. Existing Supplier: If there is more than one supplier please split each contract up individually. Vodafone 3. Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years for each provider 15, Number of Users:

17 180 desk based with mobile mobile only. 5. Hardware Brand: The primary hardware brand of the organisation s telephone system. Avaya 6. Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g. Contact Centre, Communication Manager. Avaya Onex Attendant. 7. Telephone System Type: PBX, VOIP, Lync etc VOIP 8. Contract Duration: please include any extension periods Contract Expiry Date: Please provide me with the day/month/year. 6 Jan Contract Review Date: Please provide me with the day/month/year. 6 Jan Contract Description: Please provide me with a brief description of the overall service provided under this contract. Maintenance and support of the AVAYA VOIP solution at 18 Sites. 12. Contact Detail: Of the person from with the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct address. Contact details of Communications Officer provided. If the service support area has more than one provider for telephone maintenance then can you please split each contract up individually for each provider. Not Applicable (N/A) If the contract is a managed service or is a contract that provides more than just telephone maintenance please can you send me all of the information specified above including the person from with the organisation responsible for that particular contract. Not Applicable (N/A) If the maintenance for telephone systems is maintained in-house please can you provide me with: 1. Number of Users: Not Applicable (N/A) 2. Hardware Brand: The primary hardware brand of the organisation s telephone system.

18 Not Applicable (N/A) 3. Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g. Contact Centre, Communication Manager. Not Applicable (N/A) 4. Contact Detail: Of the person from with the organisation responsible for telephone maintenance full Contact details including full name, job title, direct contact number and direct address. Not Applicable (N/A) Also if the contract is due to expire please provide me with the likely outcome of the expiring contract. We may renew or we may get a new maintenance provider without changing the system. If this is a new contract or a new supplier please can you provide me with a short list of suppliers that bid on this service/support contract? Not Applicable (N/A) /02/15...relating to specific ICT contract(s) for Server Hardware Maintenance, Server Virtualisation License and Maintenance and Storage Area Network Maintenance/Support which may include: Server Hardware Maintenance- contract relating to the support and maintenance of the s organisations servers. Virtualisation Licensing (VMware, Solaris, Unix, Linux, Windows Server)- Virtualisation Maintenance/Support (VMware, Solaris, Unix, Linux, Windows Server) Storage Area Network Maintenance/Support (EMC, NetApp etc) For each of the types of server ICT contracts above can you please send me the following data types: 1. Contract Title: 2. Contract Type: Please input one the type of contract from above e.g. Hardware Maintenance, Virtualisation Licensing, Virtualisation Maintenance/Support, Storage Area Network Maintenance 3. Existing/Current Supplier: 4. Hardware Brand: Please state the hardware or software brand related to the contract with supplier e.g. Hardware Maintenance could be Dell, IBM etc 5. Operating System / Software(Platform): (Windows, Linux, Unix, VMWare etc.) the brand name relating to the contract. 6. Annual Average Spend: (For the whole duration of the contract, if the total value sent is per annum please state this in the response) 7. Contract Duration: (Please can you also include notes if the contract includes any contract extension periods.) 8. Contract Expiry Date:

19 9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.) 10. Brief Contract Description: I require a brief description of the service provided under this contract. 11. Internal Contact: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include there full name, job title, direct contact number and direct address.) If there is more than one supplier for these contract can you please split the contract individually for each supplier. So the information above which I am requesting is for each supplier. If this service is part of a managed contract please can you send me the contract information for this managed service including Hardware Brand, Number of Users, Operating System, and contact details of the internal contact responsible for this contract. Royal Berkshire Fire and Rescue Service (RBFRS) do not have Server hardware maintenance contracts. We keep spares. Royal Berkshire Fire and Rescue Service (RBFRS) do not have any virtualisation licenses. We use the free version of VMware. See above. Royal Berkshire Fire and Rescue Service (RBFRS) have no Storage Area Networks (SANs). Not Applicable (N/A) Please can you provide me with the following information: 1. Name of financial accounting software system in use in your organisation 2. Original date of purchase (financial accounting software) 13/02/15 3. Cost of annual support and maintenance for the financial accounting software system (last financial year) 4. Other annual spend relating to the financial accounting software system, outside the support and maintenance costs 5. Number of members of staff involved in the internal support of the financial accounting software system for users and IT 1. Sage Line ,000

20 4. 2, /02/ /02/ /02/ /02/ Copy of Fire Safety Inspections: Age Concern, Willow Parade, Slough Redacted copy of Protection Audit and Data Gathering Form and redacted letter to premise. Information relating to a coach fire, Bagshot Road in Bracknell on 14 th February 2015 Information provided I would like to request the following breakdown of your hardware maintenance and costs relevant to IT A list of the models of the Physical Servers, Storage Devices, Tape Libraries, Network Switches and Routers under support contracts; as well as the cost and duration of said contracts; with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services? I would also request the name if the person/s in your organization responsible for the maintenance support contracts. Following a response from the IS Department, I can advise you that we do not pay for Hardware Maintenance Support Contracts relating to Physical Servers, Storage Devices, Tape Libraries, Network Switches and Routers. 1. How many rescues of a bariatric person did you carry out each financial year dating back to 2012, when this category of rescue was first used? 2. In the last financial year, what sort of rescues have these included eg. rescue from a bath, assisting paramedics to carry into ambulance etc. 3. What were the overall costs of these rescues each year? I am pleased to able to advise you that this information is already accessible to you via our website ( please refer to Request for Information No on the Disclosure Log (June 2014). I hope this information will be of assistance to you, and should you have any further queries please do not hesitate to contact me. request for the following information relating to Fixed Telecommunications and Internet Services: If there is more than one supplier for each of the contract information I am requesting below please can you split each contract individually and not combined. Please also separate the expiry data and spend and number of lines for each supplier. An example of this can be viewed at the bottom of this request.

21 22/02/15 Contract 1 1. Current Fixed Line (Voice Circuits) Provider- Supplier s name, if there is not information available please can you provide further insight into why? 2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers 3. Fixed Line- Contract Duration- the number of years the contract is for each supplier. 4. Type of Lines- Please can you split the type of lines per each supplier?psn, Analogue, SIP 5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines Contract 2 6. Minutes/Landline Provider- Supplier s name (Fixed Voice not Mobiles) if there is not information available please can you provide further insight into why? 7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. 8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable. 9. Minute s Landlines Contract Duration: the number of years the contract is with the supplier. 10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. Contract Fixed Broadband Provider- Supplier s name if there is not information available please can you provide further insight into why? 12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers 13. Fixed Broadband Annual Average Spend- Annual average spend. An estimate or average is acceptable. 14. VOIP/PBX Installation Date of the organisation s primary telephone system: - please provide day, month and year (month and year is also acceptable). Contract WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why? 16. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers 17. Contract Description: Please can you provide me with a brief description of the contract 18. Number of sites: Pleas state the number of sites the WAN covers. Approx will do. 19. WAN Annual Average Spend- Annual average spend. An estimate or average is acceptable. 18. Internal Contact: please can you send me there full contact details including contact number and and job title. IMPORTANT If there is more than one supplier for some of the types of contracts information please can you split each of the contracts for each supplier that provide that service/support. For example Fixed Lines BT, Virgin Media Business EXAMPLE Contract Number of Supplier Renewal Date Duration Lines VMB 01/06/ BT 01/09/ If there is more than one contract please can you send me the main contracts? If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract. It would also be for me to if there are any other service support areas that are included within these contracts.

22 Managed Service Contract Number of Extensions Type of Lines Number of Lines Minutes Landline Monthly Average Spend Fixed Broadband Average Annual Spend WAN Average Annual Spend Internal Contact: please can you send me there full contact details including contact number and and job title. If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information...request for the following information relating to Fixed Telecommunications and Internet Services: If there is more than one supplier for each of the contract information I am requesting below please can you split each contract individually and not combined. Please also separate the expiry data and spend and number of lines for each supplier. An example of this can be viewed at the bottom of this request. Contract 1 1. Current Fixed Line (Voice Circuits) Provider- Supplier s name, if there is not information available please can you provide further insight into why? BT across all sites, Vodafone 1 ISDN 30 at Headquarters. 2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers BT rolling contract 30 days notice. Vodafone ISDN Annual 1 April Fixed Line- Contract Duration- the number of years the contract is for each supplier. BT rolling. Vodafone 2 years. 4. Type of Lines- Please can you split the type of lines per each supplier? PSN, Analogue, SIP We are unable to comply with your Request, as I have been informed that it has been estimated that the cost of complying with your Request - in

23 time spent to identify and retrieve the information - would exceed the appropriate limit. A redacted copy of our BT one bill can be made available for your own examination and analysis. Should you require a copy of this, please contact Lee Arslett (Communications Officer) details below. Contract 2 Contract 3 5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines We are unable to comply with your Request, as I have been informed that it has been estimated that the cost of complying with your Request - in time spent to identify and retrieve the information - would exceed the appropriate limit. A redacted copy of our BT one bill can be made available for your own examination and analysis. Should you require a copy of this, please contact Lee Arslett (Communications Officer) details below. 6. Minutes/Landline Provider- Supplier s name (Fixed Voice not Mobiles) if there is not information available please can you provide further insight into why? We do not have the resource to monitor usage to this level we mostly use exception reporting for high users. 7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. All the same contracts. 8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable. Quarterly spend Minute s Landlines Contract Duration: the number of years the contract is with the supplier. Not a separate contract. 10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. 180 extensions, 1000 number capacity. 11. Fixed Broadband Provider- Supplier s name if there is not information available please can you provide further insight into why?

24 Easynet. Contract Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers April Fixed Broadband Annual Average Spend- Annual average spend. An estimate or average is acceptable. 120, VOIP/PBX Installation Date of the organisation s primary telephone system: - please provide day, month and year (month and year is also acceptable). October WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why? Lan 3 providing Aerohive wireless and extreme switches. 16. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers Wireless March 2016, Switches March Contract Description: Please can you provide me with a brief description of the contract Supply and maintenance of network switches and wireless infrastructure across 19 sites. 18. Number of sites: Pleas state the number of sites the WAN covers. Approx will do. 19 sites. 19. WAN Annual Average Spend- Annual average spend. An estimate or average is acceptable.

25 18,385 wireless and Network maintenance. Internal Contact: please can you send me there full contact details including contact number and and job title. Communications Officer s contact details provided IMPORTANT If there is more than one supplier for some of the types of contracts information please can you split each of the contracts for each supplier that provide that service/support. For example Fixed Lines BT, Virgin Media Business EXAMPLE Supplier Renewal Date Contract Duration Number of Lines VMB 01/06/ BT 01/09/ If there is more than one contract please can you send me the main contracts? If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract. It would also be for me to if there are any other service support areas that are included within these contracts. No service contract exists. Managed Service Contract Number of Extensions Type of Lines Number of Lines Minutes Landline Monthly Average Spend Fixed Broadband Average Annual Spend WAN Average Annual Spend

26 Internal Contact: please can you send me there full contact details including contact number and and job title. If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information BAU 25/02/ /02/15 I would like to know if you could provide me with some historical information on your brigade/service. I am trying to establish what fire helmets were used and trialled by RBFRS at all points between 1970 and the present day. If you could provide me with any information at all I would be most grateful. Dealt with as Business as Usual I would like to submit a freedom of information request for the following document relating to the following: Most recent ICT Documents 1. ICT Strategy- I require the document that hold future plan and strategy of the organisation s ICT department. 2. ICT Departmental Business Plan 3. ICT Technical Strategy 4. ICT Structure 5. ICT Capital budgets and programmes If you feel that your organisation or the department hold other documents that relate to my request or the documents above please send them accordingly. Lead member for ICT and Telecommunications come under? Please can you provide me with their direct contact details including their Full Name, Actual Job Title, Contact Number and Direct Address? 1. ICT Strategy- I require the documents that hold future plan and strategy of the organisation s ICT department The ICT strategy is under formulation and will need to link into RBFRS Organisational Development plan that is currently in the process of formulation. The progress of this is available on the RBFRS Internet ( as a matter of public record from the Fire Authority meetings (library.rbfrs.co.uk/public_rbfa/trove.asp). The IT specific elements of the strategy are based upon industry standard maturity models and reviewing the environment from an industry standard architectural aspect as well as using external audits to assist in identifying weaknesses.

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29 2. ICT Departmental Business Plan See above linked to strategy 3. ICT Technical Strategy See above 4. ICT Structure This information is available on our website under About Us: Organisation Structure ( Please note, this structure is currently under revision and likely to change given the industry architecture in the strategy model:

30 5. ICT Capital budgets and programmes 2015/16 1. FireWatch Phase 2 2. Integrated Risk and building systems review 3. Data and Server backups 4. Business Continuity 5. Secure 6. Migration from Windows Server Station data structured cabling If you feel that your organisation or the department hold other documents that relate to my request or the documents above please send them accordingly. As mentioned above, you can find further information on our website under Fire Authority (Committee Agendas, Reports and Minutes) and also Five Year Plan (IRMP - Integrated Risk Management Plan). IT Asset Management Plan Lead member for ICT and Telecommunications comes under? Please can you provide me with their direct contact details including their Full Name, Actual Job Title, Contact Number and Direct Address? Head of Information Systems (IS and Comms Department) contact details provided.

31 March 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& /03/15 1. In last 2 years has your organisation used external recruitment agencies to hire for permanent or contract roles? 2. In list format what are the five highest paid external recruitment agencies with the total amount paid in the last 2 years? 3. What is the fee structure charged for the five highest paid vacancies by the above five external recruitment agencies and the roles that were hired for? Example: Office Manager - Salary 20,000 Fees paid 15% of salary = Total recruitment fees paid For the coming year what live vacancies does the organisation currently have for permanent or contract roles, please list these vacancies with the following; a) Current or future positions and an exact salary figure b) What type of positions are they? (Contract or Permanent) c) Who is the hiring manager, please provide their full details: Full name, Telephone number, , Job Title and Department 5. On which websites are these jobs advertised? Please clearly provide a link/list to where these jobs are advertised. 6. What is the process to selecting new recruitment agencies? Please provide the procurement process for selecting new recruitment agencies and what date is this conducted and by whom? Please provide full contact details. 7. Is there a purchase threshold below which allows the organisation to use external recruitment agencies which are not on any preferred supplier arrangements or contracts without going through a formal tender process? 1. Yes 2. Gatenby Sanderson 430, Hays 322, PLR Network Consulta 97, Volt Europe Ltd 77, aap3 Ltd 39, , The above includes recruitment for Senior Management and permanent and contract staff.

32 3. Previously the fees were agreed on a case by case basis however, moving forward with the assistance of our Procurement Department we are looking at a structured process with agreed rates. Rates agreed in the past range between 15-20% of salary. 4. Current Positions (all are permanent) External Firefighter Transfers these roles are for transfers from other Fire and Rescue Services only no agencies will be assigned this post Crew Manager (Control) these roles are for transfers from other Fire and Rescue Services in Control only no agencies will be assigned this post Fleet and Operational Support Technician grade 3 19,742-22,937 per annum Future Positions We are unable to advise of future vacancies as this information is not known. Vacancies as and when they arise are advertised on our website unless they are internal positions only. Once a vacancy arises details of the salary and whether it s permanent or temporary will be known at this stage. All recruitment is administered through the HR department / recruitment@rbfrs.co.uk. 5. External vacancies are advertised on our website Depending on the nature of the vacancy will depend on which website we will use to advertise the post. Previously we have used the following websites but this is not exhaustive and we will consider alternatives if deemed suitable to the post Previously Royal Berkshire Fire and Rescue Service (RBFRS) used a range of agencies and negotiated terms on a case by case basis. However, we are now going via the ESPO framework details of which are being finalised. This process once approved and completed will include agreed fee scales, terms and conditions. Head of Procurement contact details provided. 7. All agencies who wish to work with RBFRS will have to go onto the ESPO framework.

33 /03/15 A full breakdown of the number of calls outs the emergency services received in your constituency from 5th March 2013 to 5th March 2015, including a date for each recorded fire, the reason they were called, IE, House fire and cause of fire, IE kitchen appliance, cigarette, etc. Please also state whether or not each property had a fire alarm. In addition, I would like the number of injuries and fatalities recorded. Here s further breakdown of each question. How many house fires have occurred in your constituency in the past two years (since March 2013? What date (day, month, year) was each fire recorded? What was the cause (kitchen appliance, cigarette, etc) of each fire? Did these properties have smoke alarms (yes or no)? How many people were injured as a result of a fire? How many people were killed as a result of a fire? I would like the above information to be provided to me as an excel document /03/ /03/15 I am pleased to able to provide you with the information you requested, please see the attached. With regard to the redaction, this applies to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the Principles of the Data Protection Act I am unable to disclose these details as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Dwelling Fires to xls Further to your response to I have been asked to find out if there is a Service Level Agreement or Guarantee which confirms that there will definitely be a 24/7 fire service cover from Tinkers Lane, (other than what is stated in the lease which is attached to the building), for a period of at least 30 years? Following a response from the relevant department, I must advise you in accordance with Section 1(1)(a) of the Freedom of Information Act 2000, that we do not hold the information you seek. To confirm, other than what is stated within the building lease for Windsor Fire Station (Tinkers Lane), there is not a separate service level agreement or guarantee. research into whether or not women in the fire service face any challenges or barriers while progressing through the career ladder. I'm wondering if you could provide me with information regarding the number of men vs the number of women working in operational roles through each rank of the service from Firefighter to Chief Officer. Also I don't know if it's also possible, but I would also like to find out whether these individuals were promoted internally or externally to the roles?

34 Role Men Women (Women) Promoted internally or externally Firefighter Crew Manager Watch Manager 58 *see below 0 Station Manager Group Manager Area Manager Brigade Manager /03/15 *Regretfully, due to the very low number in this role, I am unable to disclose this detail as to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Consequently, I must refuse this part of your request in accordance with Section 40(2)(Personal Information) of the Freedom of Information Act this communication therefore serves as a REFUSAL NOTICE. seek information that you hold in relation to the level of use of Sky Lanterns, Helium Balloons and Camera Drones and any information you may have in relation to the consequences of their use. Information could include the number of complaints or call outs received, information on the severity of any events and if applicable, whether the release of sky lanterns, helium balloons or camera drones originated in Reading. In response to your enquiry ref Sky Lanterns, Helium Balloons and Camera Drones, please find the following in reply. Royal Berkshire Fire and Rescue Service have responded to very few such incidents and those that have been attended were small in nature. The events are as follows, some of which were calls from concerned members of the public and no attendance was made by the Service; Incidents: Chinese Lantern - Grass Fire - Newbury Chinese Lantern - No attendance Chinese Lantern - Maidenhead area Balloon touched and operated Fire Alarm sensor - No attendance

35 Helium Balloon filling cylinder left at recycling depot - No attendance Hot Air Balloon inflation - No attendance Drones - No events Although there have been limited impacts within Berkshire in relation to the scope of your enquiry, there have been significant events elsewhere in the country, resulting in the Chief Fire Officers Association adopting a position statement, which is enclosed for your information. CFOA Position Statement - Chinese Lanterns Press Release - CFOA welcomes new TSI Code of Practice on Sky Lanterns - Chief Fire Officers Association /03/15 Any information relating to Incidents of Fire at REME (Arborfield) in 1963 and 1972 Regretfully, I have to advise you that Royal Berkshire Fire and Rescue Service has been unable to find any records relating to fires at the REME Depot in 1963 and This therefore serves as a REFUSAL NOTICE in accordance with Section 1(1)(a) of the Freedom of Information Act Please state the total number of staff within your procurement team 18/03/15 2. Of the number provided in response to question 1, please state the number of staff within your procurement team that have; A CIPS or other professional procurement qualification No professional procurement qualification, but are currently undergoing training Please state number Please state number 3. What is your total third party (non-pay) spend across the whole of your organisation in the following financial years. Please note this is total spend by the organisation and is to include payments below 500; 2012/ / /15 4. What training is available to procurement staff? Tick all that apply; Training Type Additional comments In-house training Yes / No E-Learning Yes / No External training provider Yes / No

36 Formal body (CIPS) Consultant Yes / No Yes / No 5. For your procurement staff, do you have a documented program of training and/or development? Yes / No 6. How many of your procurement staff have undertaken commercial training within the last; 12 months Please state number 24 months Please state number 7. How many people, not within the procurement function, have received commercial training within the last; 12 months Please state number 24 months Please state number 8. If you have answer Q7 with a positive number, how was this training provided? Training Type Additional comments In-house training Yes / No E-Learning Yes / No External training provider Yes / No Formal body (CIPS) Yes / No Consultant Yes / No 1. Please state the total number of staff within your procurement team 4 2. Of the number provided in response to question 1, please state the number of staff within your procurement team that have; A CIPS or other professional procurement qualification 2 No professional procurement qualification, but are currently undergoing training 2 3. What is your total third party (non-pay) spend across the whole of your organisation in the following financial years. Please note this is total spend by the organisation and is to include payments below 500; 2012/13 7,148k 2013/14 7,592k 2014/15 6,650k (11 months) 4. What training is available to procurement staff? Tick all that apply; Training Type Additional comments In-house training Yes E-Learning Yes

37 /03/15 External training provider Yes Formal body (CIPS) Yes Consultant Yes 5. For your procurement staff, do you have a documented program of training and/or development? Yes 6. How many of your procurement staff have undertaken commercial training within the last; 12 months 4 24 months 4 7. How many people, not within the procurement function, have received commercial training within the last; 12 months 0 24 months 0 8. If you have answer Q7 with a positive number, how was this training provided? Training Type Additional comments In-house training Yes E-Learning No External training provider Yes Formal body (CIPS) No Consultant No Please provide the name of and provider of your e-procurement / e-tendering system? Of the modules you have purchased this, which are you actively using? What do you see as the limitations to the current system; a. Does the current system meet your needs b. User friendliness / intuitiveness c. Workflows / processes unclear d. Hard to navigate e. Pages have too much information on them f. No user guide available g. No on-demand / immediate support h. Terminology / wording not suited to all types and levels of staff within the organisation i. Not efficient

38 j. Other, please specify Does your organisation have clearly defined and documented processes in relation to contract management? Yes No If yes, approximately what % of Council staff use this; a) Below 25% b) 25% c) 50% d) 75% e) Over 75% Do you have a dedicated contract management or monitoring function within the Council? Yes No If Yes, where does this function sit within the organisation i.e. Procurement, Audit. Please provide a copy of Terms of Reference / Strategy for this function. Do you have a central contracts register for all third party contracts and agreements entered in to by the Council? Please note, Central refers to all contract data being held in one place i.e. within a legal or procurement function. If yes, what is the lower limit of contracts placed on the register? If yes, is the contract register; a. Own, bespoke - Excel, access type database

39 b. Third party system / e-procurement solution - the Contracts Register Service, JCAD How many current / active contracts do you have on your contracts register? Of those current / active contracts on your register, how many do you have physical contact for (whether as a soft or hard copy)? It is approximately, a) less than 25%, b) 25% c) 50% d) 75% e) don t know Of those current / active contracts on your register, what is their combined total contract value Of those current / active contracts on your register, what is their combined annual value Of those current / active contracts, how many have you successfully renegotiated, varied or engaged and what was the saving you achieved in the last financial year from this activity in the last full financial year (2014/15)? A) Answer - b) Don t know Please provide the name of and provider of your e-procurement / e-tendering system? In-Tend. Of the modules you have purchased this, which are you actively using? Tender / Contracts Register. What do you see as the limitations to the current system; a. Does the current system meet your needs. Does your organisation have clearly defined and documented processes in relation to contract management? Yes If yes, approximately what % of Council staff use this; a) Below 25% Do you have a dedicated contract management or monitoring function within the Council? Yes

40 If Yes, where does this function sit within the organisation i.e. Procurement, Audit. Please provide a copy of Terms of Reference / Strategy for this function. The E-Tendering System sits within Procurement The Procurement Strategy is currently being reviewed to reflect new changes in EU legislation. Do you have a central contracts register for all third party contracts and agreements entered in to by the Council? Please note, Central refers to all contract data being held in one place i.e. within a legal or procurement function. Contracts are held centrally within Procurement. If yes, what is the lower limit of contracts placed on the register? All contracts are held and recorded for all values. If yes, is the contract register; b. Third party system / e-procurement solution - the Contracts Register Service, JCAD. How many current / active contracts do you have on your contracts register? RBFRS have only just started to populate the Contracts Register. Of those current / active contracts on your register, how many do you have physical contact for (whether as a soft or hard copy)? It is approximately, d) 75%. Of those current / active contracts on your register, what is their combined total contract value Circa 15m. Of those current / active contracts on your register, what is their combined annual value Circa 5m. Of those current / active contracts, how many have you successfully renegotiated, varied or engaged and what was the saving you achieved in the last financial year from this activity in the last full financial year (2014/15)? b) Don t know /03/15 1. Do you have a procurement compliance function (department or responsible person)? 2. How do you undertake analysis of the Council s spend using your financial management system or third party spend analytical tool? 3. How often do you use that a. Monthly b. Quarterly c. Annually d. Other, please specify 4. How many suppliers did you make a payment to within the periods; a. 2012/13 b. 2013/14 c. 2014/15 5. What % of suppliers accounts for 80% of your spend (period covering 1 Apr 13 to 31 Mar 14) 6. Does this spend analysis form part of Management Information presented / considered by a formal management group / procurement board? 7. What s the approval mechanism for spend; a. above 500 i. budget holder

41 ii. specific board b. 10,000 i. budget holder ii. specific board c. 25,000 i. budget holder ii. specific board d. 100,000 i. budget holder ii. specific board e. 1,000,000 i. budget holder ii. specific board 8. What is the level of early market engagement undertaken by your organisation. Is it carried out based on; a. Value threshold, if so what b. Risk c. Value and Risk d. Other, please specify 9. Approximately, as a % of all procurements undertaken, what % involve early market engagement? a. less than 25%, b. 25% c. 50% d. 75% e. don t know 10. On what basis are you engaging with the market, as part of your early market engagement activitiy; tick all that apply a. Pricing models b. length of contracts c. service specification d. outcomes e. new technology / products f. contract packaging / lots g. other, please specify 11. Do you have a formal process for the consideration of the following procurement processes and can you evidence this i.e. sample reports, documents, minutes etc.? a. Use of in-house service b. Use of existing contract c. Use of wider frameworks / collaborative arrangements d. Shared services with another body e. other delivery model i. Joint Ventures ii. Local Authority owned Company iii. Teckel arrangement

42 iv. Social Enterprise f. Decommissioning g. Demand management h. Facilitating sub-contract / consortium / partnerships 1. Do you have a procurement compliance function (department or responsible person)? Compliance is managed through the Procurement Department and Monitoring Officer role. 2. How do you undertake analysis of the Council s spend using your financial management system or third party spend analytical tool? Spend Analysis is carried out internally. 3. How often do you use that a. Monthly. 4. How many suppliers did you make a payment to within the periods; a. 2012/ b. 2013/ c. 2014/ What % of suppliers accounts for 80% of your spend (period covering 1 Apr 13 to 31 Mar 14) Does this spend analysis form part of Management Information presented / considered by a formal management group / procurement board? Procurement Board. 7. What s the approval mechanism for spend; a. above 500 i. budget holder. b. 10,000 ii. specific board. c. 25,000 ii. specific board. d. 100,000 ii. specific board. e. 1,000,000 ii. specific board. 8. What is the level of early market engagement undertaken by your organisation. Is it carried out based on; d. Competition - ensuring suitable solutions and transparency. 9. Approximately, as a % of all procurements undertaken, what % involve early market engagement? c. 50%. 10. On what basis are you engaging with the market, as part of your early market engagement activity; tick all that apply a. Pricing models b. length of contracts c. service specification

43 d. outcomes e. new technology / products f. contract packaging / lots g. other - ALL OF THE ABOVE. 11. Do you have a formal process for the consideration of the following procurement processes and can you evidence this i.e. sample reports, documents, minutes etc.? d. Shared services with another body /03/ /03/15 The number of formal fire safety notices issued by the force in each of the last five years (i.e to 2014) broken down by year. In each case I would like to know the address of the premises issued with the notice and the type of notice that had been issued. Ideally I would like this information in csv format and I would be grateful if you could confirm in writing that you have received this request. Prohibition Notices (CSV) Enforcement Notices (CSV) Question 1 How many suspensions of fire officers within your Brigade commenced in the past five financial years (overall total); , , , , ? Question 2 How many were suspended on full pay in the past five years? Question 3 How many are currently suspended on full pay? Question 4 How much has the suspension of fire officers cost your force in the past five financial years/past financial year (eg cost to organisation and saleries)? Question 5

44 Since April 2010 to date, what is the longest period any fire officer (including rank) has been suspended for? Question 6 Of those suspended at the moment, what is the longest period any fire officer (including rank) has been suspended for? Question 7 What type of allegation (misconduct, assault, etc.,) have fire officers been suspended over (breakdown of number of officers for each offence)? Question 8 How many fire officers suspended during the five years resigned before disciplinary proceedings? Question 1-2 Question 2-2 Question 3-0 Question 4 - In accordance with Section 1(1)(a), I am unable to provide you with the Information you seek as Royal Berkshire Fire and Rescue Service does not record the cost of Fire Officers suspensions. Question 5 - Due to the small numbers involved, In accordance with Section 40 or the Freedom of Information Act 2000, I am unable to disclose these details as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Question 6 - Not Applicable (N/A) Question 7 - Due to the small numbers involved, In accordance with Section 40 or the Freedom of Information Act 2000, I am unable to disclose these details as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Question 8 - Due to the small numbers involved, In accordance with Section 40 or the Freedom of Information Act 2000, I am unable to disclose these details as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act /03/15 1. Please list the range of technical rescue services that your FRS provides (ie line rescue, water rescue, USAR, Animal rescue etc). 2. Please state what stations carry out which technical rescue services. 3. Please advise if your firefighters/staff directly provide these services or whether or not an external organisation is contracted in. 4. Please advise whether your staff who carry out these services are whole time or retained duty systems. 5. Please state the duration of initial training courses for each skill set as well as the continuity training commitment.

45 1. 6. Please state whether firefighters/staff who undertake these technical rescue skills are also required to undertake full operational firefighting duties. 7. Please state whether firefighters/staff who undertake these technical rescue skills are also required to undertake normal CFS duties. 8. Please state the terms and conditions of employment for firefighters/staff who undertake these technical rescue skills ie secondary contracts. 9. Please explain what additional payments (skills payments if any) exist for firefighters/staff who undertake these technical rescue skills. 10. Please explain if your FRS operates skills payments for any additional roles undertaken by firefighters/staff ie LiFE trainers, CBRN/Hazmat teams, aerial appliances, HV pumping etc. Working at Height (WAH) WDS capable of Work Restraint, Fall Arrest and Work positioning / RDS capable of Work Restraint and Fall Arrest. Water Rescue Station 1 are all Module 3, some Module 4 and some Module 5. All other Station based personnel competent as Module 2 including officers. Animal Rescue Heavy Rescue Unit All Station based personnel are Level 1, Station 1 are Level 2 and specialist officers are Level 3. Station 3 personnel (this special is somewhere between the capabilities of a normal pump and USAR). 2. Answered above for station locations see our website 3. No use of contractors any capabilities we do not have eg USAR, would be over the border FRS request. 4. RDS capable in some aspects of WAH, Module 2 Water Rescue and Level 1 Animal Rescue. More specialist skills are WDS. 5. Course Duration Continuity (repeated) Further Information Working at Height Initial Course 2 days WDS Refresher 1 day 3 yearly RDS Refresher 3 hours 3 yearly

46 Water Safety Module 1 Theory 1 day Module 2 Initial 2 days Module 2 Refresher 1 day 3 yearly Module 3 Initial 2 weeks Module 3 Refresher 1 day Yearly Module 4 (see notes) 6 days + 1 night RYA 2 course (2) + Jet Conversion (1) + Helmsman (3+1) Module 5 Initial 4 days + 6 monthly standardisation meeting Module 5 Refresher 1 day 3 yearly Animal Rescue Level 1 2 hours 3 yearly Level 2 4 days 4 yearly 2 days technical rescue + theory + 2 days animal handling Level 3 6 days 3 yearly As above but longer course Heavy Vehicle Rescue 1 week course At Fire Service College 6. These specialist skills are in addition to full operational firefighting duties. 7. Yes firefighters are also required to undertake normal CFS duties. 8. These operate under our standard terms with Additional Responsibility Allowances (ARAs) where appropriate agreed on an annual basis. 9. ARAs Boat Crew Boat Helmsman 10. Currently we pay these ARAs - A1 Assessor ALP Instructor BA Instructor Boat Crew Boat Helmsman Boat Instructor

47 Brigade Physical Training Instructor (BPTI) CBRN Instructor Disc Cutter Instructor First Aid Instructor Fork Lift Instructor HVP Hook Lift Instructor HVP Instructor Internal Quality Assurers Physical Training Instructor (PTI or aka PES) RDS Stations WMs Water Rescue Instructor Winch Instructor Working at Heights Instructor Supplementary Request: Can I just ask you to clarify what the ARA is for boat crew and Helmsman please. The additional responsibility allowances (ARA) are as follows:- Boat Crew Helmsman per annum per annum I seek information about Royal Berkshire Fire and Rescue Service's contracts with Grundon that are ongoing, or ended on or after 01/01/2009. I would be grateful if you could please confirm the total value, start date, duration and description of the relevant contracts.

48 26/03/15 The contract with Grundon commenced 01 April 2011 and will run until 31 March It uses the Framework Agreement awarded by Hampshire County Council and a mini tender was run between the companies on the Framework who were able to service Royal Berkshire Fire and Rescue Service. It covers all aspects of waste and recycling and ancillary services such as confidential shredding, clinical waste and skip hire. The annual value is approx 18,500. There were no contracts with Grundon prior to April 2011.

49 April 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& /04/15 Please note this is the same criteria used for reporting to government. We are collecting information about the number of staff employed by fire and rescue services. Below is the information we would like to obtain from you under the Freedom of Information Act. Specifically we would like to know how many (a) wholetime firefighter, (b) retained firefighter, (c) fire control room, (d) support staff and (e) total staff there were employed in your Fire and Rescue Service, measured by headcount, on 31 March 2014 and on 31 March We would appreciate a table for the respective years detailing the data in the following format: 1) How many people were employed by the fire and rescue service (headcount) in the following roles on 31 March 2014: Headcount Wholetime Retained Control Support Total 2) How many people were employed by the fire and rescue service (headcount) in the following roles on 31 March 2015: Headcount Wholetime Retained Control Support Total

50 Please be advised that the figures reported to the government are the 1 st April, not 31 st March I hope this is acceptable to you, please let me know if this is not what you seek. Contract Type Rank 01/04/ /04/2015 Wholetime CFO 1 1 Deputy CFO 1 1 Asst CFO 1 1 Area Manager 4 4 Group Manager 9 11 Station Manager Watch Manager Crew Manager Firefighter Total Retained Watch Manager 8 8 Crew Manager Firefighter Total Control Station Manager 0 1 Watch Manager 7 6 Crew Manager 8 8 Firefighter Total Non-uniformed Total RBFRT Ltd (not included above) 1 1 Total 1 1 GRAND TOTAL I am pleased to be able to provide you with the Employee Headcount. Please be advised that the figures reported to the government (GOV.UK) include Full Time Equivalents (FTE) (these figures below do not). I have been informed that FTE calculations for 2015 are not currently available as they have not yet been

51 /04/015 For the financial year 2014/15: 1. The total number of times there has been a breach of the Data Protection Act including data loss in the period 2. The total number of employees that have been disciplined internally for breaches of Data Protection Act in the period 3. Please also provide details of each breach of the Data Protection Act, for example the type of Data that was involved and the number of people affected. 4. Details of action taken, including whether each breach was reported to the Information Commissioner s Office 1. There have been 3 cases in 2014/ /04/15 2. There has been one formal discipline in this period. 3. Due to the extremely low number of cases, I am unable to disclose this detail as to do so may identify the individuals involved and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Consequently, I must refuse this part of your request in accordance with Section 40(2)(Personal Information) of the Freedom of Information Act this therefore serves as REFUSAL NOTICE. 4. Each case was addressed via appropriate methods outlined in our Data Protection Policy (see also Disciplinary Policy, Procedure and Guidance and Secure Use of Information Technology and Communications Systems policies). None of these cases were reported to the Information Commissioner s Office. We are collecting information about rescues made by firefighters in your fire and rescue service. Below is the information we would like to obtain from you under the Freedom of Information Act. The data is likely to be found in returns to government using the electronic incident recording system. We would like to receive data relating to rescues made by your fire and rescue service between 1 April 2014 and 31 March 2015: 1) at all fires and 2) at all other incidents. 1) How many people were rescued with an injury with the assistance of FRS personnel at fires? 2) How many people were rescued with uninjured (unharmed) with the assistance of FRS personnel at fires? 3) How many people were rescued with the assistance of FRS personnel at fires (sum of Q1 and Q2)? 4) How many people were rescued with an injury with the assistance of FRS personnel at all other non-fire incidents e.g. floods? 5) How many people were rescued with uninjured (unharmed) with the assistance of FRS personnel at all other non-fire incidents e.g. floods? 6) How many people were rescued with the assistance of FRS personnel at all non-fire incidents (sum of Q4 and Q5)? 7) Total rescues from all incidents attended (sum of Q3 and Q6)? Year 1) Rescues at fires (with injuries) 2) Rescues at fires (unharmed) 3) Total rescues at fires 4) Rescues at non-fire incidents 5) Rescues at other non-fire incidents 6) Total rescues at non-fire incidents 7) Total rescues (Q3 + Q6)

52 /04/15 1 April March 2015 (Q1 + Q2) (with injuries) (unharmed) (Q4 + Q5) N.B. these figures do not contain fatalities on arrival at incident Could you please tell us how many incident s you have had in the last year regarding E cigarettes, any information would be much appreciated? I can confirm we do not have any recorded incidents relating to e-cigarettes (either smoking related or electrical chargers) in 2014/ /04/ /04/15 You may be interested to know that we have previously received this type of Request for Information, and you can find the responses to them on our website - Requests Library. In the years 2013, 2014 & 2015 to date how many officers have been suspended from duty for Criminal activity? Additionally to the above please list what type of offence was committed (Drugs, Driving, etc ) In the years 2013, 2014 & 2015 to date how many officers have been suspended from duty for Criminal activity? None (0) Additionally to the above please list what type of offence was committed (Drugs, Driving, etc ) Not Applicable (N/A)...regarding the management of your Authority s property services. 1. Specifically, I would like to know whether your property services are in managed in house or if it is managed by an external company. If it is the latter, please provide information regarding: a) Which functions have been outsourced? b) Which staff roles (including both maintenance, reception staff, cleaning staff and others) have been outsourced c) Projected savings at the point the decision was made, if any (by value and percentage) d) Any changes in capital spend in relation to property compared to previous estimated capital spend in relation to property Property Services are managed In-house What is the current operational status of Ascot Fire Station? I had heard that it had run out of rds crews and had been closed temporarily? Is this correct~? Is it still closed? If so what are the plans for its future?

53 15/04/15 I can confirm that the RDS section at Ascot Fire Station is now closed. In its place is a Wholetime fire engine, which travels across to Ascot on a daily basis from Bracknell Fire Station, following the change of shift at Bracknell. This provides a robust emergency cover presence for Ascot and the surrounding area. Please see attached Press Release for further information /04/15 I would like to request the following information held by yourselves relating to information regarding your service, held by you and/or the Fire Authority for your area, between 1 January 2010 and 1 April 2015: 1. Annual training department budget for your service from , as yearly figures, stating whether overall training is handled inhouse or out-sourced. (If latter, please supply details of current supplier and next contract review / end date). 2. Annual Driver Training budget for your service , as yearly figures, stating whether training is handled in-house or out-sourced. (If latter, please supply details of current supplier and next contract review / end date). 3. List of Driver Training courses currently provided by/to your service along with associated cost per person trained and average duration of each course. 4. Number of staff attending each course in 2014 and predicted number of each driver training course to be run this financial year, including predicted overall student numbers for each course this financial year. 5. Required overall budgetary savings by 2017, for your service. The following questions will only be applicable if your service provides in-house driver training. 6. Number of Staff engaged in Driver Training duties, broken down to managers, admin/office staff, driver trainers and whether full time / part time or other (e.g. - secondment). 7. Average salary of Fire staff driver trainers. 8. Total salary expenditure for driver training department. 9. Number of driver training vehicles, broken down in to categories - e.g. - car, pump rescue ladder, specialist (e.g. - hydraulic platform), other (please state). 10. Annual service, maintenance and fuel cost(s) for driver training fleet.

54 1. Annual training department budget for your service from , as yearly figures, stating whether overall training is handled inhouse or out-sourced. (If latter, please supply details of current supplier and next contract review / end date) k, k, k, K, , K - overall training is handled in-house. 2. Annual Driver Training budget for your service , as yearly figures, stating whether training is handled in-house or out-sourced. (If latter, please supply details of current supplier and next contract review / end date). There is no annual training budget specifically for driver training. All training is funded from a collective sum of monies allocated to Learning & Development for training for all staff. Driver training is undertaken in-house. 3. List of Driver Training courses currently provided by/to your service along with associated cost per person trained and average duration of each course. Costs for training are not separated out Course Duration Attendees 2014 Predicted Light Driving 2 days LGV 10 days EFAD 5 days EFAD Refresher 1 day Off-Road 2 days Off-Road Refresher 1 day Light Vehicle 2 or 4 days Light Vehicle 1day

55 Refresher Special Appliances 0.5 to 2 days Trailer 2 days variable Number of staff attending each course in 2014 and predicted number of each driver training course to be run this financial year, including predicted overall student numbers for each course this financial year. Please see response above 5. Required overall budgetary savings by 2017, for your service. 484,000 The following questions will only be applicable if your service provides in-house driver training. 6. Number of Staff engaged in Driver Training duties, broken down to managers, admin/office staff, driver trainers and whether full time / part time or other (e.g. - secondment). One manager (Senior Driving Instructor) and two Driver Trainers (Driving Instructors), there are no admin/office staff - all three roles are full time. 7. Average salary of Fire staff driver trainers. 31, Total salary expenditure for driver training department. 95, Number of driver training vehicles, broken down into categories - e.g. - car, pump rescue ladder, specialist (e.g. - hydraulic platform), other (please state). Our driving training fleet consists of 4 vehicles - 1 car, 1 mini bus, and 2 fire appliances our operational fleet is used for specialist appliances. 10. Annual service, maintenance and fuel cost(s) for driver training fleet. 01 January April 2015 Annual service and maintenance costs of driving training fleet 80,414.15

56 Fuel costs of driving training fleet 61, /04/15 (14) Please send me a copy - either in plain text or Microsoft Word format - of the authority's policy for including applicants on its distribution list for all press releases, photo opportunities and press briefings etc. (15) When was the policy created and by whom? (16) When was the policy last revised and by whom? (17) Please send me a copy - either in plain text or Microsoft Word format - of the authority's procedure for including applicants on its distribution list for all press releases, photo opportunities and press briefings etc. (18) When was the procedure created and by whom? (19) When was the procedure last revised and by whom? (14) Please send me a copy - either in plain text or Microsoft Word format - of the authority's policy for including applicants on its distribution list for all press releases, photo opportunities and press briefings etc. In accordance with Section 1(1)(a) of the Freedom of Information Act 2000, I have to advise you that I am unable to comply with your request for information as Royal Berkshire Fire and Rescue Service does not have a policy relating to including applicants on its distribution list for all press releases, photo opportunities and press briefings etc., therefore we do not hold the Information you seek. (15) When was the policy created and by whom? Not Applicable (16) When was the policy last revised and by whom? Not Applicable (17) Please send me a copy - either in plain text or Microsoft Word format - of the authority's procedure for including applicants on its distribution list for all press releases, photo opportunities and press briefings etc. In accordance with Section 1(1)(a) of the Freedom of Information Act 2000, I have to advise you that I am unable to comply with your request for information as Royal Berkshire Fire and Rescue Service does not have a procedure relating to including applicants on its distribution list for all press releases, photo opportunities and press briefings etc., therefore we do not hold the Information you seek. (18) When was the procedure created and by whom? Not Applicable

57 /04/15 (19) When was the procedure last revised and by whom? Not Applicable Where can I find the Royal Berkshire Fire and Rescue Service Consultation (dated 12/01/15)? Currently the response to the Bracknell Fire Station Consultation can be found within our website Fire Authority pages ( see Fire Authority and Committee Meetings: Committee Agenda, Reports and Minutes. Please use the direct links below to find the information you are seeking: 01 - Fire Authority Agenda ( ) Item 11. Outcome of Bracknell IRMP Consultation (pages 22-29) Purpose: To receive for note the outcome of the Bracknell IRMP Consultation and to approve the options outlined in the report /04/ Fire Authority Minutes ( ) Item 65. Outcome of Bracknell IRMP Consultation 1. The number of your non-british employees, given as both an absolute number and a percentage, broken down by individual nationality as well as staff group types, including but not limited to fire fighters, management and admin. Due to the extremely low number of non-british employees within Royal Berkshire Fire and Rescue Service, I am unable to disclose this detail as it constitutes personal data (of which you are not the data subject), and to do so would identify the individuals involved and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Consequently, I must refuse your request in accordance with Section 40(2)(Personal Information) of the Freedom of Information Act this therefore serves as REFUSAL NOTICE. What is the annual cost of employing the RBFRS chief executive including salary, pension payments, perks and bonuses? What is the annual cost of employing the RBFRS 'Head of Corporate Communications' including salary, pension payments, perks and bonuses? How many FTE work in the RBFRS communications, corporate communications, public relations, media relations, press office etc. and how many of those people possess basic computer skills such as typing on a keyboard and using a computer mouse?

58 17/04/ /04/ /04/ BAU 21/04/15 I am pleased to be able to advise you that the cost of employing the RBFRS Chief Executive is contained within the RBFRS Pay Policy Statement, which is available to view via our website ( For your simplicity, I have attached to this a pdf copy. With regards to the annual cost of employing the Head of Corporate Communications; including salary, pension payments, perks and bonuses, I can advise that the salary range for this post is advertised on our website at a Salary Band Grade 6 ( 35,662-40,217). I am unable to provide you with the actual cost including Pension Payments, Perks and bonuses as this information applies to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the Principles of the Data Protection Act I am unable to disclose these details as it constitutes Personal Data (of which you are not the data subject) and to do so would contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act I can confirm that there are two Full Time Equivalent (FTE) Posts who work in the Corporate Communications Department (Press Office), both posts require computer skills. Please may I request the telephone number and address of where the Service Headquarters or Workshop(s) are based within the local authority? In addition, the name of the Workshop Manager and address. I am pleased to be able to inform you that the Headquarters are located at Newsham Court, Pincents Kiln, Calcot, Reading, Berkshire, RG31 7SD and the Workshops are currently at 103 Dee Road, Tilehurst, Reading, RG30 4FS. The Head of Transport and Engineering contact details provided. I am trying to find the dates of a couple of incidents that a fire engine attended. If you can help an reply would be fine. 1. A rubbish fire at derelict buildings Avonbank House/Northcroft House West Street Newbury possible post code RG14 1BZ 2. The burning down of a fibreglass car park kiosk in car park in West Street (nearest post code RG14 1BD) This incident happened before the above and within the last 2 years (I think). I can advise you that Royal Berkshire Fire and Rescue Service attended a fire at Avon Bank House, West Street in Newbury on 24 th August 2013 our incident number We also attended a Car Park Attendant Booth Fire in West Street, Newbury on 24 th June 2013 our incident number Information relating to a property in Didcot Having consulted our Head of Estates who has checked our records, I can confirm that we do not own this property and unfortunately do not know who does. In 1974, Berkshire boundaries changed and Didcot was transferred to the county of Oxfordshire. The only thing I can suggest, which I appreciate you have

59 /04/15 already tried, is to contact Oxfordshire County Council or a local solicitor who may be able to assist you. I m sorry that in this instance Royal Berkshire Fire and Rescue Service has been unable to provide you with any useful information, but I would not wish this inability to deter you from making other requests for information in the future. Should you have any further queries please do not hesitate to contact me. To provide a list of equipment and uniform that has been reported (i) lost (ii) stolen by the fire service between 1st January 2014 and April 23rd Please state the type of equipment, whether it was recovered and if possible where the equipment was lost/stolen e.g while attending a 999 call or lost at X fire station. Please also provide details of the cost of the equipment. NOTE: By equipment I mean any items which the Fire service own. E.g fire blankets, laptop, axe etc BAU 27/04/ /04/15 In accordance with Section 1(1)(a) of the Freedom of Information Act 2000, I have to advise you that I am unable to comply with your request for Information as the Royal Berkshire Fire and Rescue Service does not keep a record of Service equipment or uniform that has been reported lost or stolen, therefore we do not hold the Information you seek. Request for use of RBFRS Premise Request dealt with by Station Commander as business as usual. I wish to submit to the organisation a freedom of information request relating to the organisations : 1. contact centre/call centre contracts 2. inbound network services contracts Please send me the following information for each provider: 1. Incumbent Supplier: For each of the contract(s) please can you provide me with the supplier of the contract. 2. Annual Average Spend: the annual average (over 3 years) spend for each supplier

60 3. Contract Expiry: the date of when the contract expires. 4. Contract Review: the date of when the contract will be reviewed. 5. Contract Description: a brief description of the services provided of the overall contract. 6. Contact Details: The person from within the organisation responsible for the contract. Please provide me with their full name, actual job title, contact number and direct address. 7. Number of Agents; please provide me with the total number of contact centre agents; 8. Number of Sites; please can you provide me with the number of sites the contact centre covers. 9. Manufacturer of the contact centre: Who is the manufacturer of the contact centre system that you operate? 10. Busy Periods: Please state the month(s) which the contact centre is at its highest/busiest during the year. This can be based upon the number of calls. Your provider may be able to tell you quicker. E.g. JAN-MAR, APR, JUNE. 11. Do you use Microsoft Exchange 2003 as your server? If not, then which product do you use? 12. Number of users: Approximate number of users across the organisations. Please add any further comments attached to this contract if there are any changes coming to the organisation with regards to contact centres. The second part of my request relates to the use inbound network services contracts which could relate to one of the following: , 0845, 0870, 0844, 0300 number 2. Routing of calls

61 3. Caller Identifier 4. Caller Profile- linking caller details with caller records 5. Interactive voice response (IVR) For contract relating to the above please can you provide me with? 1. Incumbent Supplier: For each of the contract(s) please can you provide me with the supplier of the contract. 2. Annual Average Spend: the annual average (over 3 years) spend for each supplier 3. Contract Expiry: the date of when the contract expires. 4. Contract Review: the date of when the contract will be reviewed. 5. Contract Description: a brief description of the services provided of the overall contract. 6. Contact Details: The person from within the organisation responsible for the contract. Please provide me with their full name, actual job title, contact number and direct address. 1. contact centre/call centre contracts None. No Contract. 2. inbound network services contracts No dedicated inbound network services contract. Please send me the following information for each provider: Not Applicable (N/A) 11. Do you use Microsoft Exchange 2003 as your server? If not, then which product do you use?

62 12. Number of users: Approximate number of users across the organisations. 700 Please add any further comments attached to this contract if there are any changes coming to the organisation with regards to contact centres. The second part of my request relates to the use inbound network services contracts which could relate to one of the following: , 0845, 0870, 0844, 0300 number One inbound 0800 line for community safety information 2. Routing of calls We are unable to answer this question, please clarify what information you seek. 3. Caller Identifier We use Caller Identifier. Please clarify what information you seek. 4. Caller Profile- linking caller details with caller records None 5. Interactive voice response (IVR) None For contract relating to the above please can you provide me with? Not Applicable (N/A)

63 I'D BE VERY GRATEFUL IF YOU WOULD INPUT THE INFORMATION INTO THE SPREADSHEET ATTACHED. Spreadsheet completed.

64 May 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& /05/15 1. Contracts/Agreements relating to the supply of Gas which may include the following: Natural Gas Supply Gas Heating / Boiler Maintenance Installation of Gas Central Heating Systems 2. Contracts/Agreements relating to the supply of Electricity which may include the following: Street Lighting Electricity Supply (Half Hourly) Electricity Supply (Non Half Hourly) Corporate Electricity Supply Contract Information- For each of the types of the contract that I am requesting please can you send me the following information. Please can you remember if there is more than one provider can you please split the contract information up for each individual provider? 1. Unique Contract Key: Please can you provide me with a unique reference quote that relates to each contract. 2. Current Provider: If there is more than one provider please split the contract information individually. 3. Annual Average Spend: Please can you send me the average spends over the last three years. Approximate spend is also acceptable. 4. Contract Duration: Duration of the contract/agreement and can you please include any extension periods that could be executed 5. Contract Commence Date: The date the contract/agreement commenced

65 6. Contract Expiry Date: The date the contract/agreement expired 7. Contract Description: A brief description of the contract of what support/service in involved 8. Responsible Officer: Who within the organisation is responsible for this contract. Please can you send me the full names, actual job title, internal contact number and the officers direct address. If there is more than one supplier please split each profile of the above data types for each supplier. E.g. separate spend, expiry date, responsible officer. In some cases I have been told that some requests may take of the period of collating this information. If this is the case please can you only concentrate on part two of my request (Contracts/Agreements relating to the supply of Electricity). 1. We use a Framework Agreement let by Buying Solutions (Now CCS). The supplier is Corona. 2. We use a Framework Agreement let by Buying Solutions (Now CCS). The supplier for Non half hourly is British Gas. We have only just started to have a requirement for Half Hourly at our new Headquarters at Newsham Court. The current supplier is Eon, we are about to transfer to the Framework Agreement let by CCS which will be with EDF We do not have quotations in advance as energy is bought forward and we are informed of pricing at six monthly intervals. The suppliers on the Frameworks are British Gas, Corona and EDF. Gas: 87,574. Non-half hourly electricity: 146,873.

66 Half hourly electricity (7 months spend in 2014/15): 44, In each instance the Framework contracts are let for three years at a time. 5. The agreements for gas and non-half hourly electricity have been in use prior to The contracts roll on unless we decide to give notice. 7. The contracts are for supply only. 8. The responsible post is the Procurement officer (0118) Procurementenquiries@rbfrs.co.uk. Further Procurement Information can be found on our website ( /05/15 I would like to submit a freedom of information request for the following document relating to the following: ICT Documents 1. ICT Strategy- I require the document that hold future plan and strategy of the organisation s ICT department. 2. ICT Departmental Business Plan 3. ICT Technical Strategy. 4. ICT Structure 5. ICT Capital budgets and programmes If you feel that your organisation or the department hold other documents that relate to my request or the document above please send them accordingly. Lead member: Cabinet Member for ICT and Telecommunications come under? Please can you provide me with their direct contact details including

67 /05/ /05/15 their Full Name, Actual Job Title, Contact Number and Direct Address? Can you please provide me with a direct link to this committee? We have previously responded to a request for the same information (No ), which will address your enquiry. This response can be found on our website ( under Publication Scheme / List and Registers / Information Requests. 1a) For the financial year , please provide the number of incidents where your fire service has been called out to move obese people using specialist equipment. In each case, please provide: b) A summary of the incident c) The date of the incident d) The age of the patient e) The weight of the patient (estimation will do) f) What specialist equipment was used to move the patient g) Time taken to complete the call. 2a-g) Same for the financial year a-g) Same for the financial year I am pleased to be able to provide you with the attached information. With regard to the redaction, this applies to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the Principles of the Data Protection Act I am unable to disclose these details, which include the age and approximate weight of the causalities (where recorded), as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act I wish to obtain figures relating to 'bariatric rescues' which have required the attendance of your fire service. Please could you state how many call-outs your service has attended over the past two financial years ( & ). Of this number; *How many calls were from public/ambulance? *What resources or manpower were deployed? *The weight of the patient and the reason assistance was needed from the fire service. Also; *Does your service charge for assisting bariatric people in such cases? I am pleased to able to provide you with the information you requested, please see the attached. With regard to the redaction, this applies to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the

68 /05/ /05/15 Principles of the Data Protection Act I am unable to disclose these details, which includes the approximate weight of the patient (where recorded), as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act I can confirm that Royal Berkshire Fire and Rescue Service do not charge for these type of Special Services.... request the following statistics held by your Fire Service relating to school premises for the period 1 April March The total number of fires on school premises including in school grounds (irrespective of whether the school was open at the time). The associated motives for those fires i.e. x% were accidental, y% were deliberate and z% were unknown. It would be helpful if you were to provide any brief notes that might be necessary to understand the context of the information provided. Following a response from the relevant department, I am pleased to be able to advise you that for the period of 01/04/2014 to 31/03/2015, Royal Berkshire Fire and Rescue Service attended 22 Primary Fires (2 deliberate and 20 accidental) (10% deliberate and 90% accidental) and 11 Secondary Fires (4 deliberate and 7 accidental) (36% deliberate and 64% accidental). This Information is for schools (including boarding schools but excluding nurseries and universities). (Secondary fires are, for example, classified as grassland, woodland, crops, rubbish, fence, derelict buildings/vehicles, pipes, cables etc. Please note this list is not exhaustive). It may assist you to know that some performance data is available via our website ( Please can I have the response times and where the response came from for incident in Ricardo Road/Follett Close, Old Windsor - 04/05/2015 Incident No : Incident at Ricardo Road/Follett Close, Old Windsor - 04 May The emergency call to the incident was received 04/05/ :48:44 Crews were ordered to the incident - Windsor Fire Station 04/05/ :50:11 Langley Fire Station 04/05/ :55:31 Crews were mobile to the incident - Windsor Fire Station 04/05/ :50:56 Langley Fire Station 04/05/ :57:02 Crews booked in attendance at the incident - Windsor Fire Station 04/05/ :01:15 Langley Fire Station 04/05/ :07:54 A copy of the fire safety file held on Trafalgar Court

69 08/05/ /BAU 12/05/15 Redacted copy of the file provided I am trying to source some accurate information about obsolete fire helmets used by the former Royal Berkshire Fire Brigade during the early 1970 s. Can anyone at RBFRS tell me if there were ever Black versions of either of the 2 attached photos which are of the RBFB Cromwell F335 Middlesex and F135 County helmets and if so, did they have the same badge/crest as all three photos attached? I am also looking for confirmation of what years the service changed it s name from:- 1. Berkshire & Reading Fire Brigade - TO - Royal Berkshire Fire Brigade? 2. Royal Berkshire Fire Brigade - TO - Royal Berkshire Fire and Rescue Service? I am pleased to be able to advise you that in 1974 the Service changed from Berkshire & Reading Fire Brigade to Royal Berkshire Fire Brigade and in 1985 it changed from Royal Berkshire Fire Brigade to Royal Berkshire Fire and Rescue Service. This information is contained within the Fire Service in Berkshire Dates document from our archives attached. With regards to your other enquiry;...were there ever Black versions of either of the 2 attached photos which are of the RBFB Cromwell F335 Middlesex and F135 County helmets and if so, did they have the same badge/crest as all three photos attached. Regretfully, I am unable to provide you with the information you seek as Royal Berkshire Fire and Rescue Service does not hold any information in this regard - other than what has previously been provided to you. This part of your request is refused in accordance with Section 1(1)(a) (Information not held) of the Freedom of Information Act The above notwithstanding, I have asked the questions to employees and old comrades of the Royal Berkshire Fire and Rescue Service who have kindly responded, although be aware there are some conflicting responses. Please be advised that the information provided to you below, has been provided outside of the Freedom of Information Act 2000, as it relates to recollections and not information that the Authority holds. The question posed to employees and old comrades of the Royal Berkshire Fire and Rescue Service was: Can anyone advise whether there were Black versions of the Royal Berkshire Fire Brigade Cromwell F335 Middlesex and the Cromwell F135 County Helmets, and if so, did they have the same Royal Berkshire Fire Brigade Badge or Crest as shown in the photos attached? Royal Berkshire Fire Brigade Badge Cromwell F135 County Cromwell F335 Middlesex

70 s from employees and old comrades of the Royal Berkshire Fire and Rescue Service: Yes they had black ones until 1980 but the badge was the Berkshire stag and Tree. Still have my old black helmet and it is a different design (previous version) to the one in the pic. No is the answer to the general question regarding Black Helmets. I'm nearly sure that the Cork helmets that we had in the early 70's and prior to that were indeed manufactured by Cromwell, however the design of the helmets shown in the pic are from a later date and are yellow. The black helmet and the black leggings went out about However, the training centre got a few black helmets in to evaluate them for the simple reason that they were meant to disguise the location of the instructor during an exercise in the Firehouse. I have such an item Middx F335 in glorious black. When I joined I had a black helmet, not sure if it was the Cromwell model, but it was under the badge of Berks & Reading fire brigade. The black versions all carried the Berkshire and reading fire brigade badge, with the stag under the Oak tree, the helmet was the one on the right of the picture.

71 Original black helmet (don t know which model) had a Berkshire and Reading Fire Brigade Badge which included a Stag by a tree, from when he joined in Yes, there were, I think we had black helmets up until about ish. Mine was new as I started in 1975, but I think the older hands had just rebadged their old Berkshire and Reading badges after the 1974 boundary changes when Berkshire lost Didcot, Abingdon etc., but gained Langley. Still have my black helmet in my loft - badge as per first picture /05/ /05/15 3x Electronic images of Photographs of Fire Helmets (DSCN0753-blackBRFB helmet.jpg, DSCN0754-black helmet.jpg & DSCN0758-Berks-yellow helmet.jpg) History of the Berkshire and Reading Fire Brigade.doc Fire Service in Berkshire Dates.doc Helmets.ppt Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright and/or intellectual property rights Please provide information for the total number of call outs attended by each station in the brigade. I am looking for all call outs per station in the years 2012/2013 and 2013/2014. Following a response from our Performance Department, I am pleased to be able to provide you with the information you requested regarding attendances. Please see the attached XL Spreadsheet containing three worksheets. Please note that 'Station Grounds' shows the total number of attendances per station ground. 'WT Appliances' shows the number of turnouts per each Wholetime appliance (please be aware that Windsor and Newbury's second appliance were retained for part of this time). 'RDS Appliances' shows the number of turnouts per Retained (RDS) appliance. 1. How many of your Wholetime Fire Stations have fitness/gym equipment on site? 2. Are your Wholetime Firefighters afforded time to access the fitness equipment whilst on duty as part of their contract? 3. How many of your Retained Fire Stations have fitness/gym equipment on site and if so what does it comprise of? 4. Are your Retained Firefighters paid to undertake fitness activities similarly to their Wholetime colleagues? 5. What incentives does the service provide their Wholetime operational staff to maintain their fitness levels? 6. What incentives does the service provide their Retained operational staff to maintain their fitness levels? 1. We have 11 wholetime stations & all of these have gym equipment on site. 2. Yes, our Fitness Policy allows all wholetime firefighters minutes physical training time each shift. (our Fitness Policy is available via our website ( under Corporate Publications > Manuals) 3. We have 7 retained fire stations all of these have gym equipment on site. This typically comprises of a treadmill, bike & rower plus some smaller items to

72 /05/ No. facilitate circuit training such as step boxes, medicine balls, resistance bands and a limited range of weights. 5. There is no incentive but we provide several supports to enable operational staff to maintain their fitness such as: Occupational Health provision, musculoskeletal screening, physiotherapy, Fitness & Health Adviser, training shoes, equipment, fitness training time, trained watch Physical Education Supervisors. 6. There is no incentive but we provide several supports to enable operational staff to maintain their fitness such as: Occupational Health provision, musculoskeletal screening, physiotherapy, Fitness & Health Adviser, training shoes, equipment, trained watch Physical Education Supervisors. At circa 01:00 a car fire was reported at 117 Long Readings Lane, Slough SL2 1QY We would like to know:- (a) how many different callers made emergency calls to the fire brigade? (b) what time was the first call received? (c) how long was the appliance in attendance? (d) what did the fireman say to the woman occupant before she slammed the front door in his face? (e) if there are further details of what was described, at the material time, as "arson". With regards to the Car Fire in Long Readings Lane in Slough on the 14th May 2015, I can advise: (a) One caller. how many different callers made emergency calls to the fire brigade? (b) what time was the first call received? 01:00. (c) how long was the appliance in attendance? Time of Appliance arrival - 01:12, Time Appliance return: 01:24. (d) what did the fireman say to the woman occupant before she slammed the front door in his face? I am unable to provide you with the information you seek as Royal Berkshire Fire and Rescue Service does not hold this information. This part of your request is refused in accordance with Section 1(1)(a) (Information not held) of the Freedom of Information Act (e) if there are further details of what was described, at the material time, as "arson". At the time, it was suspected as arson due to members of the public accounts and behaviour. However, on examining the vehicle, the fire was concentrated on a small area of electrical wiring in the engine compartment and recorded as accidental. are looking to implement Day Crewing Plus Duty System and would appreciate it if you could kindly provide information in relation to the questions below.

73 20/05/ /05/ /05/ EIR 24/05/15 1. The number of shifts individuals are required to cover Per Month / Per 12 Week Period or Annually? 2. The number of FF/CM/WMs that work on the system and your daily crewing strengths normal and minimum? 3. The additional remuneration provided to staff on DCP and is it pensionable? Dealt with as business as usual by IRMP Project Officers I would appreciate if you could send the file on the UK Fire station addresses. Dealt with as business as usual by Reception Under the Freedom of Information Act, please could you provide me with the number of incidents attended in each of the past five years, i.e. 2010, 2011, 2012, 2013 and 2014, which have been logged as special services: removal of object from person or removal of person from object, or similar. Please can you also provide me with a database extract of all incidents involving the above incidents, including, where possible, date and time of incident, location, and description of the incident for I am pleased to able to provide you with the information you requested, please see the attached. With regard to the redaction, this applies to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the Principles of the Data Protection Act I am unable to disclose these details as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Removal of object from person or person from object to (REDACTED).xls I am enquiring concerning your web page on farm fire prevention. The part I am most interested is thus... "Every year in the UK some 1700 farm buildings and areas of grassland are destroyed by fire. Fifty per cent of these fires are started deliberately, either as an act of mindless vandalism or as a fraudulent insurance claim. Serious farm fires can affect the financial stability of even the most well run business, and 40% of businesses that suffer arson attacks never trade successfully again." End Quote. I was wondering if you could elaborate on these figures provided? Are there any journals or papers, such as statistics, I could be directed to? I am interested as I am researching the dangers and costs of crop loss due to fire, especially the impact this has on small landholders and farmers. Any help would be much appreciated.

74 Firstly please note, at this time our website is in the process of being reviewed and updated as a new website is being developed. The information you are referring to ( came from the Arson Prevention Bureau (now Arson Prevention Forum Arson Prevention, Farms & the Countryside leaflet ( Unfortunately we do not have any additional information to add to this, but please see below other resources which may be of assistance DCLG (Department for Communities and Local Government) Statistics Fire Statistics, Great Britain Community Safety Advice and Information - Additionally the Association of British Insurers ( and the National Farmers Union ( may be able to provided further information.

75 June 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& /06/15 1) How many bariatric rescues your service carried out in: a) b) ) The cost of bariatric rescues in: a) b) ) The cost of the single most expensive bariatric rescue performed by your service between 2013 and ) How many of the bariatric rescues between 2013 and 2015 involved under 18-year-olds, if you record this. 5) If possible, could I see the log of bariatric rescues carried out? NB: Bariatric rescue refers to the rescue of a severely overweight or obese individual. 1) How many bariatric rescues your service carried out in: a) incidents b) incidents 2) The cost of bariatric rescues in: a) b) In accordance with Section 1(1)(a), I am unable to provide you with this information as Royal Berkshire Fire and Rescue Service does not record the cost of bariatric rescues.

76 /06/15 3) The cost of the single most expensive bariatric rescue performed by your service between 2013 and Again, in accordance with Section 1(1)(a), I am unable to provide you with this information as Royal Berkshire Fire and Rescue Service does not record the cost of bariatric rescues. 4) How many of the bariatric rescues between 2013 and 2015 involved under 18-year-olds, if you record this. This information is not always recorded therefore our records are incomplete. I can advise however that during this specified time frame (also including 2012/13) where ages have been provided no incidents involved anyone under 18 years old. 5) If possible, could I see the log of bariatric rescues carried out? Please see attached spreadsheet (I have also included information for 2012/13 which has previously been provided in response to requests for similar information). With regard to the redaction, this applies to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the Principles of the Data Protection Act I am unable to disclose these details, which include the gender, age and approximate weight of the causalities (where recorded), as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act A. Help / service desk support: The single point of contact between a service provider and users within an organisation. A typical service desk manages incidents and service requests, and also handles communication with the users. B. Desktop support: The technical services offered by a support organisation to a user(s) experiencing problems with their computers. Support may be on either hardware or software running on the affected computing device. Support may include but is not limited to installations, moves, adds, changes and disposition, and local remote services. C. Network support: The technical services offered by a support organisation to a user(s) experiencing problems with their network. Support may be on either hardware or software running on the affected computing device. Support may include but is not limited to installations, moves, adds, changes and disposition, and local remote services. For each of the contract type above can you please provide me with the following information set out below: 1. Contract Type: Please choose from above the type of contract this is related to. 2. What is the Support for Hardware, Software or other please state? 3. Who is this supplier: If there is more than one supplier please input their contract information in another contract profile. 4. What is the annual average spend this can be over 3 or 5 years? 5. What is the duration of the contract please also include any extension periods? 6. When does the contract expire?

77 7. When will this contract be reviewed by the organisation? 8. Please can you provide me with specific contact details of the person responsible for reviewing/owner of each contract. I d like their full name, job title, contact number and direct address. If there is more than one contract within the response please can you separate the information into a separate contract profile. 1. Contract Type: Please choose from above the type of contract this is related to. A None B None C None 2. What is the Support for Hardware, Software or other please state? A None B None C Switches, Firewall, proxy on standard 4 hours business time support 3. Who is this supplier: If there is more than one supplier please input their contract information in another contract profile. A Freeware - Spiceworks B None C LAN3, Easynet/Cisco PIX, Sophos 4. What is the annual average spend this can be over 3 or 5 years? A None B None C - ~ 20k though some service contracts contain the support element and it is not itemised 5. What is the duration of the contract please also include any extension periods? A None B None C All expire this year and are currently being reviewed 6. When does the contract expire? See 5 7. When will this contract be reviewed by the organisation?

78 /06/15 See 5 8. Please can you provide me with specific contact details of the person responsible for reviewing/owner of each contract. I d like their full name, job title, contact number and direct address. Head of Procurement contact details provided Please use the following address for all procurement enquiries: ProcurementEnquiries@rbfrs.co.uk 1) How many servers does your organisation have? 2) How many of these servers are running Windows Server 2003? 3) How many servers are running Windows Server 2008 R2? 4) How many servers are running Linux? 5) If you are running Windows Server 2003, do you have a migration plan? 6) What are the details of the plan? 7) When did the plan start? 8) When is the plan schedule to finish? 9) If you are migrating, are you migrating to another server operating system, going to cloud, or doing both? 10) Will you consolidate servers, reducing the current number? What is target number? 11) Will you close and merge data centers as a result of any consolidation? What is the current number and what is the target? 12) Microsoft will stop providing security fixes for Windows Server 2003 on 14 July, Will you succeed in migrating off of Windows Server 2003 to new server operating systems or cloud by this date? 13) Will you pay Microsoft for custom support, to keep using WIndows Server 2003 after the July deadline? 14) Are you in talks with representatives of Microsoft to receive custom support, beyond 14 July 2015? 15) If not, do you plan to hold talks with Microsoft to receive custom support? 16) Do you have a strategy for your servers running Windows Server 2003 past that deadline date? 17) If you are in the process of migrating from Windows Server 2003, which IT vendors/ channel suppliers are you working with? 14) Are you migrating to suppliers on the G Cloud list? 15) Have you used the G Cloud in the last year? 16) How much did you spend? 17) Will you use it again? 18) Was the service good, satisfactory or disappointing? Why

79 /06/ /06/15 19) How many PCs does your have running Windows? 20) How many are running Windows XP? 21) How many PCs are running the browser IE6, IE7 or IE8? 22) Does your organisation have a plan to migrate PCs to a more recent version of Windows? 23) Is that plan currently in progress? When did it start? 24) When will migration be complete? 25) What operating systems is/will your organisation use to replace Windows XP and which browser? 26) If you still have PCs running Windows XP and IE6, 7 and 8 are they able to access the internet? 27) Are the PCs that run Windows XP covered under the Cabinet Office Support Agreement? Information provided to applicant 1. Does your organisation have in place a prearranged contract to provide credit monitoring and identity theft protection services to your staff, in the event of any incident or anticipated threats? 2. Does your provision cover partners and close family members of your staff? 3. In response to any identified infiltration of staff personnel or payrolls systems. What is your organisation desired implementation period for providing all of your staff with fraud protection cover? 4. Under any arrangement to provide credit monitoring and identity theft protection services to your staff, are local government or national government funds used? Please, can you provide a breakdown (if possible) only in percentage terms of the proportion costs between local and government funding? 1. No 2. Not applicable 3. Not applicable 4. Not applicable Please could you confirm what your CFO s basic salary was last year and what it will be for the coming year? These documents appear to show it has gone up from 139k to 141k I can confirm that RBFRS Chief Fire Officer s salary detailed in the specified pay policies was correct at the time of publishing (which indicates rate of pay on 01 April of specified year)

80 2014/15 138,857 p.a. (basic salary 121,891; duty allowance 8,150; car allowance 8,816) 2015/16 141,328 p.a. (basic salary 124,362; duty allowance 8,150; car allowance 8,816) Please note, the pay rates for 2015/16 have since been amended and this will be updated on our website within the next couple of weeks - the pay policy statement will still be for the year 2015/16 but as pay reviews are sometimes retrospective the rates change. Our CFO s pay is now 143,806 p.a. (basic salary 126,505; duty allowance 8,150; car allowance 9,151). Please refer to the Pay Policy Statement for details on how pay is determined /06/15 1. The latest register of interests for your Chief Fire Officer / Chief Executive and any deputies or assistants. Please provide the full document, which should include any business directorships, second jobs or membership of professional bodies. 2. Details of your wholetime firefighters with second jobs as of the current date. Please provide the information in the following format: a. Number of wholetime firefighters in your service ie 1,000 b. Number with a registered second job ie 10 c. Number in each category of secondary employment ie 1 artist, 2 taxi drivers, 3 pop stars, 4 scuba diving instructors d. Number who have been refused in past year and reason ie 1 strippagram, 2 fire-eaters 3. If possible please provide the number of wholetime firefighters with a registered second job for each of the past three years ie , and Don t worry about providing all the detail on categories etc for the previous years though. 1. The latest register of interests for your Chief Fire Officer / Chief Executive and any deputies or assistants. Please provide the full document, which should include any business directorships, second jobs or membership of professional bodies. I can confirm that with regards to the latest register of interests (2014/15), no interests have been declared. 2. Details of your wholetime firefighters with second jobs as of the current date. Please provide the information in the following format: a. Number of wholetime firefighters in your service i.e. 1, Wholetime Personnel. b. Number with a registered second job i.e. 10 Our records indicate that 202 employees currently undertake secondary employment, however, obligation is placed upon the employee to inform RBFRS if they are no longer undertaking secondary employment. Role Total Area Manager 2 Crew Manager 38

81 Firefighter 124 Group Manager 2 Station Manager 4 Watch Manager 32 Grand Total 202 c. Number in each category of secondary employment i.e. 1 artist, 2 taxi drivers, 3 pop stars, 4 scuba diving instructors Occupation Total Administrator 2 Agency Work 1 Band Member 1 Bar Work 1 Building Trade 11 Cleaning 3 Consultant 1 Customer Services 3 Decorator 2 DJ 1 Driver 9 Driving Instructor 3 Emergency Services 2 Event marshalling/hospitality 6 Farm Manager 1 Film Extra 1 Fire Awareness/Training 2 Fitness & personal Training 4 Funeral Bearer/driver 2 Garden Maintenance 9 Governor 2 Handy Man 5 Handyman 1 Illustrator 1

82 Independent Distributor (Sole Trader) 1 Instructor/Examiner/Trainer 3 Landscape Gardener 3 Lifeguard and supervision of pool 1 Mechanic 3 Medical/First Aid/NHS 5 Not specified 5 Outdoor Pursuits 2 Own business 2 Painter & Decorator 5 Plumbing/Heating 8 Postal Worker 2 Property Maintenance 4 Propety maintenance 1 Removals 1 Reserves 2 Retained at other FRS 8 Retained RBFRS 13 Satellite / Aerial Installations 1 Security 1 Security Systems Installer 1 Security work 1 self employed 6 Surveyor 1 Train Driver 1 Trainer 1 Volunteer 2 Waste Removal 1 Window Cleaner 42 WT Other FRS 1 Grand Total 202 d. Number who have been refused in past year and reason i.e. 1 strippagram, 2 fire-eaters

83 /06/ /06/ /06/15 In accordance with Section 1(1)(a) of the Freedom of Information Act 2000, I am unable to provide you with this information as we do not hold this data. 3. If possible please provide the number of wholetime fire fighters with a registered second job for each of the past three years i.e , and Don t worry about providing all the detail on categories etc for the previous years though. In accordance with Section 1(1)(a) of the Freedom of Information Act 2000, I am unable to provide you with this information as we do not hold this data; this is a rolling report without start and end dates. Sutton Wick Aircraft Incident (1957)...to see if you have any information on the crash, especially any photographs or plans that were created post crash No information identified information not held. Please can you provide a breakdown for your service of the Specific Grants published in column one, Page 19 of the attached CIPFA Fire and Rescue Service Statistics The specific grant was 304,000, which is split 257,000 for Firelink and 47,000 for New Dimensions. Could you please provide: Statistics of fires by fault in the appliance of: Cookers including Ovens Dishwasher Dryer Fridge/Freezer Spin Dryer Tumble Dryer Washer/Dryer combined Washing machine From April 2014 to the present please Could you also provide details of the Make/Model description. Following a response from the appropriate Department, I am pleased to be able to provide you with the information you requested.

84 /06/ /06/15 Type Total number Cookers (pale) including Ovens 191 Dishwasher 12 Dryer - Fridge/Freezer 2 Spin Dryer - Tumble Dryer 12 Washer/Dryer combined 2 Washing machine 7 With regards to makes and models of appliances, please see the attached XL Spreadsheet. Please be aware that this contains details of appliances only where the details have been recorded. Would Royal Berkshire Fire and Rescue Service (RBFRS) charge a residential care home, for attending an AFA false alarm? Dealt with as business as usual by the Protection Department I would like to request the following two pieces of information under the Act. 1) How many times have firefighters from your force been called out to rescue severely obese/overweight people known as bariatric rescues - from January 2013 to date? I would like this information broken down by month and by number of incidents. I would also like specific detail on each incident. For example, to include the type of equipment used to rescue individuals, such as specialist lifting or extraction gear, the number of firefighters who attended the scene, who called and the specifics and location whereby the person needed rescuing such as: a person who became trapped between seats on a coach, a person who became stuck in a bath and funeral directors who could not lift a 35 stone coffin. I am aware of such incidents having already been recorded in this time frame. Crucially, as well as why firefighters were called, I also require information per incident as to whether or not it was recorded as a life-threatening condition requiring urgent assistance. 2) I understand that responsibility for responding to, and caring for, bariatric patients rests with the health service. However, the skills and specialist equipment of your Technical Rescue Unit are sometimes also needed. I understand you may charge for some Special Service Calls, which include bariatric cases, unless someone s life is in danger, please also confirm whether this is the case for your force. Following a response from the appropriate department, I am pleased to be able to provide you with the information you requested. 1. Please see the attached XL Spreadsheet. With regards to the number of Firefighters who attended the scene as well as whether or not it was recorded as a life-threatening condition requiring urgent assistance, this information is not recorded, therefore, in accordance with Section 1(1)(a) of the Freedom of Information Act 2000 I am unable to provide you with this information as we do not hold it. With regard to the redaction within the spreadsheet, this

85 applies to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the Principles of the Data Protection Act I am unable to disclose these details as they constitute Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act With regards to charging for attending Incidents involving Bariatric patients, although these are deemed Special Service calls, they are determined as emergency and not charged for Special Service Emergency (SE) classified as: An emergency special service is any request for assistance, which involves danger to the life, threat of injury, to a human being or an animal /06/15 Please can you confirm you have received this Please can I have a list of every database your authority holds alongside a description of what the database is. To clarify I am not requesting the databases themselves just their names and descriptions. I would prefer to have this information in Excel form. No clarification received from Applicant Request cancelled 25/09/ /06/15 1) We would like to know how many incidents of physical and verbal attacks took place in the following years (April to March) , and We would appreciate a table detailing the data in the following format: Table 1: Incidents where attack occurred Objects thrown at firefighters/ appliances Physical abuse Verbal abuse Harassment Other acts of aggression Total incidents where attacks occurred 2) We would also like to receive data on the number of fire and rescue service personnel injured in these types of attack over the same periods. Table 2: Fire and rescue service personnel injured Objects thrown at firefighters/ appliances Physical abuse Verbal abuse Harassment Other acts of aggression Total FRS personnel injured

86 1) Table 1: Incidents where attack occurred Objects thrown at firefighters/ appliances Physical abuse Verbal abuse Harassment Other acts of aggression Total incidents where attacks occurred ) Table 2: Fire and rescue service personnel injured Objects thrown at firefighters/ appliances Physical abuse Verbal abuse Harassment Other acts of aggression Total FRS personnel injured /06/15 1) I would like to know how many people are receiving a Public Service Pensions Income of 26,000 or more per annum. 2) I would also like to know the total sum paid in pension payments for the above receiving 26,000 or more in such pensions. I am pleased to be able to provide you with the information you requested for question 1 (how many people are receiving a Public Service Pensions Income of 26,000 or more per annum) - 54 pensioners currently receive a Pension of 26,000pa or more. Regretfully, with regards to question 2 (the total sum paid in pension payments for the above receiving 26,000 or more in such pensions), I have to advise you that I am unable to comply with your request for Information as the information is not readily identifiable or locatable. It has been estimated that the cost of complying with your Request - in time spent to identify, locate and retrieve the information which is contained within various different systems held by a third party - would exceed the appropriate limit, namely 450. There would also be a fee chargeable to RBFRS for the third party to retrieve this information specifically for this purpose.

87 This message therefore serves as a part REFUSAL NOTICE in accordance with the provisions of Section 12 of the Freedom of Information Act /06/15 Royal Berkshire Fire and Rescue Service has determined that, to provide the information you seek would be an inappropriate use of public resources, as they could not justify the cost of identifying, locating and retrieving the information given the conflicting priorities for expenditure upon the Service. Following this determination, I have been instructed that the RBFRS would not exercise its discretion, under Section 13 of the Act, to provide the information for a fee, thus as a consequence the information is not available for purchase. I hope the information that has been provided to you will be of assistance. Please can you answer the following questions regarding your current MFD / Managed Print Service contract: Q1. Which organisation is the current service provider? Q2. What are the contract start and end dates? Is there an extension period? Q3. How many MFD s do you currently have in use? How many desktop printers do you currently have in use? Q4. What makes, models and specifications do you have in use? Q5. What are the current annual colour and mono print volumes for MFD and desktop printers? Q6. What is your approximate annual MFD spend? Q7. What is your approximate annual desktop printer spend including consumables and maintenance? Q8. Do you use Document and/or Record Management Software applications? If yes, which ones? Q9. Do you employ mobile printing technologies and BYOD strategies? Q10. Do you operate a print room for high volume print or do you outsource? Q11. Which department controls these contracts and projects? e.g. IT, ICT, Facilities, Procurement, etc. Q12. The person within the organisation responsible for this particular contract. Please confirm their contact details including name, job title, contact telephone number and direct address? Q13.Will you be using a framework agreement for the next contract or will you be doing your own procurement process? If using a framework, which one? Q14. Will other organisations be included in this procurement process? If yes, which ones? Q15. Do you have a strategy to digitise documents and print less? If yes, please provide a brief overview. Q16. Do you have an ICT security policy which includes MFD s and paper documents? If yes, please provide a brief overview. Q1. Ricoh UK Ltd Q2. Contract started 01 August 2011 and has been extended until 31 July Q3. 16 MFDs. Approximately 30 desktop printers (this number cannot be verified at present as the member of staff in IT responsible for audits is not available). Q4. All MFDs are manufactured by Ricoh. The details of desktop printers are not known (see above)

88 /06/15 Q5. The software reporting facility is not functioning at present. Last year we purchased about 950,000 sheets of paper. Q6. For the one year extension period the cost will be 10, Q7. This is not known as they are not administered centrally. Some of the desktop printers are not in daily use as they have been kept in case the main MFDs fail. Q8. The MFDs use Safecom. For Electronic Document Publishing we currently use Trove by M-Hance. Q9. No. Q10. Some is outsourced, lower volumes are printed in house. Q11. The contract is managed jointly by Facilities and IT with Procurement support. Q12. The Procurement Officer is Judith Barratt, based at Newsham Court, Pincents Kiln, Calcot, Reading Berkshire RG31 7SD Q13. This decision has not yet been made. Q14. No. Q15. No formal strategy. Q16. No formal policy. 1a) How many fire vehicles have collided with pedestrians in 2015 so far? In each case, please detail the date of the crash, what was the vehicle (car, engine, etc), the speed of the fire vehicle at the time, was it responding to an emergency, the location of the incident, the extent of the person or persons injuries and what, if any, was the penalty for the fire service driver. Please also detail the age and gender of the pedestrian. b) How many fire vehicles have collided with animals in 2015 so far? In each case, please detail the date of the crash, what the vehicle, the speed of the fire vehicle at the time, the location of the incident, was it responding to an emergency, what the animal was, the extent of the animals injuries and what, if any, was the penalty for the fire service driver. c) How many fire vehicles have been involved in crashes with other vehicles this year? In each case, please detail the date of the crash, what the fire vehicle was, the speed of the fire vehicle at the time, the location of the incident, make and model of the other vehicle, any injuries sustained by any parties, what the damage was to the two vehicles, and what, if any, was the penalty for the fire service driver. 2a - c) Same for the calendar year a - c) Same for the calendar year a) How many fire vehicles have collided with pedestrians in 2015 so far? In each case, please detail the date of the crash, what was the vehicle (car, engine, etc), the speed of the fire vehicle at the time, was it responding to an emergency, the location of the incident, the extent of the person or persons injuries and what, if any, was the penalty for the fire service driver. Please also detail the age and gender of the pedestrian. There are no recorded incidents of RBFRS Vehicles colliding with pedestrians in b) How many fire vehicles have collided with animals in 2015 so far? In each case, please detail the date of the crash, what the vehicle, the speed of the fire vehicle at the time, the location of the incident, was it responding to an emergency, what the animal was, the extent of the animals injuries and what, if any, was the penalty for the fire service driver. There are no recorded incidents of RBFRS Vehicles colliding with animals in c) How many fire vehicles have been involved in crashes with other vehicles this year? In each case, please detail the date of the crash, what the fire vehicle was, the speed of the fire vehicle at the time, the location of the incident, make and model of the other vehicle, any injuries sustained by any parties, what the damage was to the two vehicles, and what, if any, was the penalty for the fire service driver. 2a - c) Same for the calendar year a - c) Same for the calendar year I am pleased to able to provide you with most of the information you requested, please see the attached (redacted) XL Spreadsheet. With regards to the date of the incident and injuries sustained by third party (where recorded), this information has been withheld in accordance with Section 40 of the Freedom of

89 /06/15 Information Act 2000, as to release this information may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act I was just wondering if anyone would be able to provide me with any local facts and figures for the Berkshire area: Number of fires occurred on business premises in the last year (or 2013/14) Main cause of fires in the workplace Any fatalities as a result of fire in the workplace Number/type of injuries as a result of fires in the workplace Please see attached document detailing recent statistics for non-domestic incidents in Berkshire. Also, on our website ( under Commercial Fire Safety you will find additional information that may be of assistance to you, in particular under Guidance there are links to the gov.uk guides. If you have any further fire safety queries please contact our Reading Fire Safety Office contact details provided

90 July 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& BAU 06/07/ /07/15 Information relating to fires at Waste Management, Landfill, Recycling Centres Dealt with by SM (OP&TD) Could you please supply me with the following information: 1. How many false alarms did the service attend in the most recent 12-month period for which records are available? 2. What proportion of those related to hospitals and other National Health Service facilities? 3. Does the service levy any charge for repeat attendances to false alarms and, if so, what is the charge? 4. If charges are made, how much has a) been recouped from or b) remains owed by hospitals and other NHS facilities? 5. If no charges are presently made for false alarms, is this a practice which is being considered by the service? 1. Total number of False Alarms attended from April 2014 to March 2015 was This includes commercial and domestic alarms, calls to help animals, road traffic collisions, bonfires, smoke in area, water rescue) related to hospital/national health facilities (including ambulance station, health centre, doctor s surgery, hospital). 3. Royal Berkshire Fire and Rescue Service (RBFRS) does not currently levy any charge for repeat attendances to false alarms. 4. No charges are made, and hence nothing has a) been recouped from or b) remains owed by hospitals and other NHS facilities. 5. No charges are presently made for false alarms, and at present this is not a practice which is being considered by the service.

91 EIR 14/07/15 Enquiry regarding Broom House and Poplar House in Langley Redacted Fire Safety Files (5) and 2 xlsx for Poplar House and Broom House 01/04/2009-date /07/15 please could you provide me with the following information, for 2010/11, 2011/12, 2012/13, 2013/14, and 2014/15: 1. The number of dwelling and other building fires broken down by cause o Deliberate o Faulty fuel supply o Faulty appliances and leads o Misuse of equipment and leads o Chip/fat pan fires o Playing with fire o Careless handling of fire or hot substances o Placing articles too close to heat o Other accidental o Unspecified 2. The number of accidental dwelling and other building fires broken down by source of ignition o Smokers' materials o Cigarette lighters o Matches o Cooking appliances o Space heating appliances o Central and water heating appliances o Blowlamps, welding and cutting equipment o Electrical distrabution o Other electrical appliances o Candles o Other o Unspecified 3. The number of fatal and non-fatal casualties from dwelling fires broken down by cause (as above) 4. The number of fatal and non-fatal casualties from accidental dwelling fires broken down by source of ignition (as above) Dwelling fires summary 2010 to 2015.xlsx

92 /07/15 Please provide me with the number of times the fire service has been contacted to provide assistance with moving a clinically obese person over the last five years including the total for this year so far (2015, 2014, 2013, 2012, 2011, 2010). Please provide information for each year from January to December. For each incident please provide a summary explaining the nature of the call out and equipment used /07/15 (REDACTED) Bariatric Incidents xlsx With regard to the redaction, this applies to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the Principles of the Data Protection Act I am unable to disclose these details as it constitutes Personal Data (of which you are not the data subject) and to do so may identify individuals and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act This is a freedom of information request and I would like to request information around facilities management. Please can you provide me with the organisation s existing contracts relating to facilities management for each of the categories below: A. Property and Building Services Maintenance B. Cleaning and Janitorial Services C. Security Services - From building and car park security to prisoner escorting services D. Catering Services For each of the contract above can you please provide me with the organisation s primary/main contracts that are above 1,000.00? If there isn t 1. What is the type of contract please pick from one of the categories above? If the organisation has a fully managed contract please state Managed. 2. Who is the supplier for this contract? Please can you provide me with the contract information for each individual supplier? 3. What is the annual average spend? Please can you provide me with the contract information for each individual supplier? 4. What is the contract duration? Please also provide me with any extensions that maybe offered to the supplier. 5. What is the contract expiry date? Please at least provide me with the month and year. 6. When will this contract be reviewed? Please at least provide me with the month and year. 7. Can you please provide me with the total number of sites the contract covers? An estimate will also be acceptable. 8. What services are provided under this contract? A brief description will be acceptable 9. Who is the main contact from within the organisation responsible for reviewing this contract? Can you please provide me with their full name, actual job title, contact number and direct address? 10. Notes: If the contract information provided is going to be expiring within the next 3 months it would be helpful to know if you re going to renew or are planning to go to tender for a new contract for this particular service.

93 Please see attached spreadsheet - RBFRS Request for Information No xlsx /07/15 1. Contracts/Agreements relating to the supply of Gas which may include the following: Natural Gas Supply Gas Heating / Boiler Maintenance Installation of Gas Central Heating Systems 2. Contracts/Agreements relating to the supply of Electricity which may include the following: Street Lighting Electricity Supply (Half Hourly) Electricity Supply (Non Half Hourly) Corporate Electricity Supply 3. Contracts/Agreements relating to the supply of Water which may include the following: a) Supply of Water b) Waste Water Contract Information - For each of the types of the contract that I am requesting please can you send me the following information. Please remember if there is more than one provider can you please split the contract information up for each individual provider? 1. Unique Contract Key: Please can you provide me with a unique reference quote that relates to each contract. 2. Current Provider: If there is more than one provider please split the contract information individually. 3. Annual Average Spend: Please can you send me the average spends over the last three years. Approximate spend is also acceptable. 4. Contract Duration: Duration of the contract/agreement and can you please include any extension periods that could be executed 5. Contract Commence Date: The date the contract/agreement commenced 6. Contract Expiry Date: The date the contract/agreement expired 7. Contract Description: A brief description of the contract of what support/service in involved 8. Responsible Officer: Who within the organisation is responsible for this contract. Please can you send me the full names, actual job title, internal contact number and the officers direct address. If there is more than one supplier please split each profile of the above data types for each supplier. E.g. separate spend, expiry date, responsible officer. In some cases I have been told that some requests may take of the period of collating this information. If this is the case please can you only

94 /07/15 concentrate on part two of my request (Contracts/Agreements relating to the supply of Electricity). Please see attached spreadsheet - RBFRS IR Gas, Electricity and Water Information.xlsx...the organisation s vehicle, leasing and maintenance contracts. I m aware that not all organisations will have this particular contract but can you please send the following information with regards to these contracts: 1. Contract Type: Maintenance, Leased, Hire 2. Who is the supplier of this contract? If there is more than one supplier please can you split all the information out below including annual spend, contract description and contract dates. 3. A small description of the contract. 4. The expiry date of each individual contract. 5. The contract review date. 6. Can you please send me contact details of the individual within the organisation responsible for this contract? Can you please send me two contact one from the fleet management (or equivalent) and the other procurement or purchasing preferably the category manager. 7. If the contract above was awarded within the last six months could you please provide me with the suppliers that where shortlisted? 8. I understand that the Act is for recorded information but if you could be so help please include notes into what the organisation tends to do for future procurements. Extending contract, going to tender etc. 1. Contract Type: Maintenance, Leased, Hire Leased cars 2. Who is the supplier of this contract? If there is more than one supplier please can you split all the information out below including annual spend, contract description and contract dates. The suppliers of the lease cars for RBFRS are Lex Autolease and Automotive Leasing, for details of the contracts please see the attached spreadsheet. 3. A small description of the contract. 20 cars each on a 3 year lease and maintenance contract. 4. The expiry date of each individual contract. Please see the attached spreadsheet. 5. The contract review date. RBFRS have a call-off contract against the Public Sector Master Agreement with Lex Autolease. Our call-off contract is from 13 February 2015, expires 12 February Automotive Leasing has been replaced by Lex Autolease and will no longer be used. 6. Can you please send me contact details of the individual within the organisation responsible for this contract? Can you please send me two contact one from the fleet management (or equivalent) and the other procurement or purchasing preferably the category manager. Contact details of Head of Transport and Engineering, and Head of Procurement provided. 7. If the contract above was awarded within the last six months could you please provide me with the suppliers that where shortlisted?

95 /07/15 Not applicable. I understand that the Act is for recorded information but if you could be so help please include notes into what the organisation tends to do for future procurements. Extending contract, going to tender etc. National frame work agreements and joint working with other Fire and Rescue Services in-line with EU procurement directives. I wish to submit a freedom of information request to the organisation with regards to their current recycling and waste support and maintenance contracts. Examples of recycling contracts you could have: Green Waste Disposal Household Waste Recycling Centres Refuse Recycling Street Cleaning Recycling Collection Services Examples of waste management contracts you could have: Waste Development Environmental Assessment Waste Transfer & MRF (Materials recovery facility) Waste Disposal Landfill Bulky Waste For each of the types of contract above please can you send me : 1. Contract Type- From the examples given above please state what type of contract this is. Please state other and type of contract if the type of contract is not listed above. In some cases the organisation will have one or two big contracts that is covered in a managed contract please state in the contract description what services the contract provides as well. 2. The supplier of the recycling or waste contract 3. What is the annual average spends for each of the suppliers. For those organisations with new contracts can you please specify the estimated spend? 4. A brief description of what the contract entails. Please to specific to the services provided under these contract(s). Please provide me with a few sentences. 5. What is the contract duration of the each of the contract(s)? 6. What is the start date of each contract(s)? 7. What is the expiry date of each contract(s)? 8. When does the organisation intend to review these contract(s) 9. Who is responsible for reviewing this contract please send me their full name, actual job title, contact number and their direct address.

96 Even if the organisation has a managed contract please can you send me all the contract information I have requested including the contact details. If this contract has just been award within the last six months can you please send me information on the shortlist of suppliers that bid on the contract? 1. Waste collection /disposal and recycling services There is also waste generated by our work, such as contaminated soil removed from water hydrants and any contaminated items removed from road traffic collisions. 2. Grundon SRCL 3. Waste excluding chemical waste: Spend was 20,499 Spend for chemical waste: 3, We have a contract which covers removal of all waste generated by our own staff; this is either recycled or goes to an energy from waste facility where possible. The remainder currently goes to landfill. There is also waste generated by our work, such as contaminated soil removed from water hydrants and any contaminated items removed from road traffic collisions. 5. Grundon 3 years + 1 year extension. SRCL contract rolls on annually. 6. Grundon: 01 April SRCL Prior to Grundon: contract expires 31 March SRCL contract rolls on annually. 8. All waste excluding clinical waste: within the next three months.

97 Clinical waste: in Team will be headed by Procurement Officer - Procurementenquiries@rbfrs.co.uk 10. N/A /07/ /07/ /07/15 Would you please provide all reactive or "if asked" press statements prepared by the service's press office for possible issue to the media between March 16th 2015 and July 16th 2015? Could these be provided in full and in the format they were prepared in a list. Where possible could the dates they were prepared be given. Please see attached documents concerning Thames Valley Fire Control Service these are the only prepared statements we have. Document created on 31 March 2015: Document created on 30 April 2015: Contingency arrangements DRAFT.docx TVFCS - IF ASKED Questions - April 2015.docx Generally Royal Berkshire Fire and Rescue Service do not tend to use if asked press statements, as we do not think they are of much value and prefer to respond directly to any press enquiries that we receive. For your information, all our Press Releases are available on our website and our Corporate Communications Team can be contacted directly Press Office: Press Releases: Your organisation published the tender below Reading: Accommodation, Building and Window Cleaning Services 2014/S Published on 15/04/2014 My request is simply the full names and addresses of all of the companies who submitted a PQQ and / or ITT for this tender and whether they were successful or not. Please see attached spreadsheet - RBFRS , Cleaning Tender.xlsx For each of the following questions I would very much like to get the information for each year: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 to date. 1. Average length of time to answer a 999 call (in minutes and seconds, broken down each year) 2. The longest time taken to answer a 999 call (in minutes and seconds, each year) 3. The number of 999 emergency calls received each year 4. How many people employed (full time) in the Fire and Rescue Control Room - as at benchmark point of your choosing each year

98 5. Average time to confirm a location and dispatch a fire engine (in minutes and seconds, each year) 6. Average time to reach destination of emergency call out (in minutes and seconds, each year) A. First fire engine average broken down by: (i) house or bungalow/ (ii) flats/ (iii) other dwelling/ (iv) road vehicles/ (v) outdoor/ and by (a) casualties and/or rescues, and (b) without causalities. All broken down by year B. Second fire engine average broken down by: (i) house or bungalow/ (ii) flats/ (iii) other dwelling/ (iv) road vehicles/ (v) outdoor/ and by year 7. Average time to put a fire out and go (each year) 8. Number of active fire-officers in the region - broken down by year. Detailing how many full time/ how many part time/ how many reserve 9. Number of active/ working fire engines at benchmark moment of your choosing each year 10. Total budget for the region s fire service, each year 11. Names of any fire stations closed in the area, each year - and number of staff A. made redundant/ lost job, B. redeployed elsewhere 1. Average length of time to answer a 999 call (in minutes and seconds, broken down each year) Year to date No of seconds The longest time taken to answer a 999 call (in minutes and seconds, each year) Year to date No of minutes (decimal) The number of 999 emergency calls received each year to date No Data available No Data available 17,411 16,748 13,891 14,169 10,415 Data currently

99 unavailable 4. How many people employed (full time) in the Fire and Rescue Control Room - as at benchmark point of your choosing each year to date 31 FTE 35 FTE 33 FTE 32 FTE 27 FTE 25 FTE 25 FTE 32 FTE 34 staff 37 staff 36 staff 34 staff 29 Staff 27 staff 27 staff 34 staff 5. Average time to confirm a location and dispatch a fire engine (in minutes and seconds, each year) Year to date No of Seconds to dispatch Average time to reach destination of emergency call out (in minutes and seconds, each year) A. First fire engine average broken down by: (i) house or bungalow/ (ii) flats/ (iii) other dwelling/ (iv) road vehicles/ (v) outdoor/ and by (a) casualties and/or rescues, and (b) without causalities. All broken down by year B. Second fire engine average broken down by: (i) house or bungalow/ (ii) flats/ (iii) other dwelling/ (iv) road vehicles/ (v) outdoor/ and by year Average No of Seconds to reach a destination No Incident Recording System (IRS) data available pre st Fire Engine Casualties No Casualties 2nd Fire Engine Year House/Bungalows Year House/Bungalows

100 Year Flats Year Flats Year Other Dwelling Year Other Dwelling Year Road Vehicles Year Road Vehicles Year Outdoor Year Outdoor

101 Average time to put a fire out and go (each year) Based on the earliest time an appliance arrived at an incident to the latest time an appliance left the incident - No IRS data available pre-2009 Year to date No of Seconds Number of active fire-officers in the region - broken down by year. Detailing how many full time/ how many part time/ how many reserve to date Number of active/ working fire engines at benchmark moment of your choosing each year (01 April) to date Total budget for the region s fire service, each year 2008/ / / / / / / /16 32,444,000 33,493,000 33,802,000 33,352,000 34,717,000 34,492,000 34,384,000 33,837, Names of any fire stations closed in the area, each year - and number of staff A. made redundant/ lost job, B. redeployed elsewhere

102 Station Date of closure Number of redundancies Number of redeployments Number of dual contract staff who have given up one of their contracts Sonning RDS 31/12/ Cookham RDS 06/07/ Windsor (WT) 31/03/ Newbury RDS 01/10/ Bracknell RDS 31/03/ Ascot RDS 31/03/ /07/15 Status of Hydraulic Hose in your Fire and Rescue Service 1. Hose configuration types of HRE in use within the FRS e.g. twin-line; self-contained battery operated; core pressures (high pressure hose line inside outer lower pressure hose); or other; 2. Range of pressure of hydraulic oil whilst equipment is a. In Use b. Idling 3. The number of sets of HRE equipment-sets in the FRS including a. Name of Manufacturer; b. Date of Purchase (to closest month); c. Frequency and method of inspection by firefighters; d. Frequency and method of testing by firefighters; e. Frequency and method of inspection by any specialist technicians that you may employ; f. Frequency and method of testing by any specialist technicians that you may employ; g. Frequency and method of testing by manufacturer and/or external organizations; 4. Specifically for hose a. Name of Manufacturer; b. Date of Purchase (to closest month); c. Frequency and method of inspection by firefighters; d. Frequency and method of testing by firefighters; e. Frequency and method of inspection by any specialist technicians that you may employ; f. Frequency and method of testing by any specialist technicians that you may employ; g. Frequency and method of testing by manufacturer and/or external organizations; h. Copies of usage and deployment specifications or limitations of hydraulic hose made by manufacturers. 5. Written assurance that all hydraulic hose has been tested in accordance with BSEN 13204:2004 +A1:2012

103 6. Age of all hydraulic hose in use or in stock. 7. Age at which hose is withdrawn from service. 8. Conditions under which hose is withdrawn from service (other than age). 9. Having received the information report from the SFRS on 1 December 2014, could you provide details (and where appropriate, copies of) Risk Assessments carried out on HRE equipment within FRS as a consequence of receiving the notification. Results of any forensic testing of hose used in connection with HRE which is deployed within your FRS. 10. If your FRS is of the view that the HRE that you deploy does not pose the same risk to firefighters and members of the public could you provide details of the reason that you hold this opinion. 11. If there has been hydraulic oil injection injuries sustained by personnel in your FRS: Full details of any hydraulic oil injection injuries sustained by personnel at any time from FRS equipment Full details of any near miss incidents that could have led to hydraulic oil injection injuries being sustained by personnel at any time from FRS equipment. Name of manufacturer(s) of all hydraulic rescue equipment (HRE, including ancillary equipment such as hose) in use in the FRS. Copies of manufacturers testing and maintenance guidance for all elements of HRE. Extracted from Letter Status of Hydraulic Hose in your Fire and Rescue Service 1. Hose configuration types of HRE in use within the FRS e.g. twin-line; self-contained battery operated; core pressures (high pressure hose line inside outer lower pressure hose); or other; The majority of equipment is twin line moving to single line (Core). 2. Range of pressure of hydraulic oil whilst equipment is a. In Use 700bar. b. Idling 25bar. 3. The number of sets of HRE equipment-sets in the FRS including 28 sets a. Name of Manufacturer; Weber Hydraulic. b. Date of Purchase (to closest month); April c. Frequency and method of inspection by firefighters; Three monthly standard test and after use. d. Frequency and method of testing by firefighters;

104 Three monthly standard test. e. Frequency and method of inspection by any specialist technicians that you may employ; Three monthly service and inspection. f. Frequency and method of testing by any specialist technicians that you may employ; Three monthly and full annual service and test. g. Frequency and method of testing by manufacturer and/or external organizations; Full annual and certification where own resources unavailable. 4. Specifically for hose a. Name of Manufacturer; Weber hydraulic manufactures supply only. b. Date of Purchase (to closest month); April Ongoing replacements in line with manufactures replacement and condition guidance. c. Frequency and method of inspection by firefighters; Three monthly standard test and after use. d. Frequency and method of testing by firefighters; Three monthly standard test. e. Frequency and method of inspection by any specialist technicians that you may employ; Three monthly service and inspection f. Frequency and method of testing by any specialist technicians that you may employ; Quarterly and full annual. g. Frequency and method of testing by manufacturer and/or external organizations; Annual, where own resources unavailable. h. Copies of usage and deployment specifications or limitations of hydraulic hose made by manufacturers. see attached 5. Written assurance that all hydraulic hose has been tested in accordance with BSEN 13204:2004 +A1: Age of all hydraulic hose in use or in stock. All hose in service is between two and seven years, no stock is kept (next day delivery from supplier). 7. Age at which hose is withdrawn from service. Nine years from date of manufacture. 8. Conditions under which hose is withdrawn from service (other than age). Any superficial damage abrasion, kinking, burns, etc. 9. Having received the information report from the SFRS on 1 December 2014, (and where appropriate, copies of) Risk Assessments carried out on HRE equipment within FRS as a consequence of receiving the notification.

105 See attached Results of any forensic testing of hose used in connection with HRE which is deployed within your FRS. None tested. 10. If your FRS is of the view that the HRE that you deploy does not pose the same risk to firefighters and members of the public could you provide details of the reason that you hold this opinion. Provided adequate training and maintenance of equipment is delivered and maintained, RBFRS consider this to be safe and continually review the process to minimise risk where ever possible. 11. If there has been hydraulic oil injection injuries sustained by personnel in your FRS: No. Full details of any hydraulic oil injection injuries sustained by personnel at any time from FRS equipment None experienced. Full details of any near miss incidents that could have led to hydraulic oil injection injuries being sustained by personnel at any time from FRS equipment. No near misses in this category. Name of manufacturer(s) of all hydraulic rescue equipment (HRE, including ancillary equipment such as hose) in use in the FRS. All Weber equipment. Copies of manufacturers testing and maintenance guidance for all elements of HRE. see attached EIR 16/07/15 Relating to Goring Lane, Reading area Relating to - Goring Lane - Reading, Berkshire, RG7 1LS 1. Any Abnormal incidence of Arson on building sites in the area. There does not appear to be any abnormal incidence of arson on building sites in the area. 2. Adequacy of Water Supply for firefighting purposes, both during construction and after completion of the development. According to our mapping system the nearest hydrant is at 242 m and is 100mm main. Regretfully, our Water Officer is currently on leave until mid august. I would suggest contacting him directly to discuss the adequacy of the water supply and any hydrant issues. Water Officer details provided. 3. Suitability of Fire Brigade access during construction works. Royal Berkshire Fire and Rescue Service do not see any access issues good road and wide entrance. The Hotel will remain open and there is a large car park. 4. Any known high fire risk processes on land or within buildings close to the site.

106 The site is remote and there are no high risk processes on land or buildings close to the site Further to my to you on 6 th August 2015, the Water Officer has now advised that the Fire Hydrant (which is 250 meters away from the Hotel entrance) is on the nearest main available, so he would request that the water main is either extended via Thames Water or that an Emergency Water Supply (EWS) is installed. Also, the installation of sprinklers would be recommended. Should you wish to discuss this with him, his details are: details provided /07/ /07/15 Could I please request the total cost that has been paid by RBFRS to Intelligent Data Systems (UK) Ltd. (IDS) for the management of a database for employee driving licence details. No payment has been made to Intelligent Date Solutions (UK) Ltd to date. Looking for the below information, broken down by financial year (although calendar year is fine, so long as that s specified). 1) The number of retained firefighters 2) The number of fulltime/staff firefighters (i.e. non-retained) 3) The targeted number of recruits for retained firefighters 4) The actual number of recruits for retained firefighters 5) The targeted number of recruits for fulltime/staff firefighters (i.e. non-retained) 6) The actual number of recruits for fulltime/staff firefighters (i.e. non-retained) 1) 2) 3) 4) 5)

107 6) ) ) ) ) ) ) Figures are for Firefighter, Crew Manager and Watch Manager roles only. (Does not include: Station Manager, Group Manager, Area Manager or Assistant/Deputy/Chief Fire Officer). RBFRS headcount as of 1 st April each year: Contract Type Rank 01/04/ /04/ /04/ /04/ /04/ /04/2015 Wholetime CFO Deputy CFO Asst CFO Area Manager Group Manager Station Manager Watch Manager Crew Manager Firefighter Total

108 Retained Watch Manager Crew Manager Firefighter Total Control Station Manager Watch Manager Crew Manager Firefighter Total Non-uniformed Brigade Support Manager Grade Grade Grade Grade Grade Grade Grade 1 IT pay Local pay Total RBFRT Ltd Grade 5 1 (not included above) Grade RBFRTL pay Total GRAND TOTAL August 2015 Copyright and Reproduction

109 Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& /08/ /08/15 How many animals your fire brigade was called out to rescue between April 2014 and March Please provide the date, location and type of animal called to rescue in addition to a brief summary of the job. Please see attached spreadsheet - RBFRS Animal Rescues 01 April March 2015.xlsx 1. How many reports were there of people being attacked by dogs in 2004? If possible, please break this down by the breed of dog. 2. How many reports were there of people being attacked by dogs in 2014? If possible, please break this down by the breed of dog. 3. Does the force have an estimate of how much money it spent in total on call outs which involved rescuing animals (all animals) in the last year - e.g. rescuing cats from trees etc? If so, please provide this. 4. Please provide a breakdown of all incidents where the police were called out to rescue animals over the last year, detailing the reasons for the call outs. If possible, I would be grateful if you could provide this in Excel spreadsheet format How many reports were there of people being attacked by dogs in 2004? If possible, please break this down by the breed of dog. Royal Berkshire Fire and Rescue Service (RBFRS) does not have any recorded incidents of being called to people being attacked by dogs in How many reports were there of people being attacked by dogs in 2014? If possible, please break this down by the breed of dog. Royal Berkshire Fire and Rescue Service (RBFRS) does not have any recorded incidents of being called to people being attacked by dogs in Does the force have an estimate of how much money it spent in total on call outs which involved rescuing animals (all animals) in the last year - e.g. rescuing cats from trees etc? If so, please provide this. In accordance with Section 1(1)(a) of the Freedom of information Act, I am unable to comply with this part of your request as Royal Berkshire Fire and Rescue Service does not actively record the cost of each incident. 4. Please provide a breakdown of all incidents where the police were called out to rescue animals over the last year, detailing the reasons for the call outs. If possible, I would be grateful if you could provide this in Excel spreadsheet format. In accordance with Section 21 of the Freedom of Information Act 2000, this information is accessible to you via Thames Valley Police (TVP) ( Please refer your request directly to the Thames Valley Police Freedom of Information Officer - publicaccess@thamesvalley.pnn.police.uk the following contract information relating to the following corporate software/applications:

110 04/08/15 1. Enterprise Resource Planning Software Solutions (ERP) 2. Customer Relationship Management (CRM) Solutions 3. Human Resources (HR) and Payroll Software Solutions 4. Finance Software Solutions Along with the actual contract information for the above can you also provide me with the maintenance and support contract associated with each of the categories above if it not already within the existing contract. For each of the categories above can you please provide me with the relevant contract information listed below: 1. Software Category: ERP, CRM, HR, Payroll, Finance 2. Software Supplier: Can you please provide me with the software provider for each contract? 3. Software Brand: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name. 4. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included. Please also include the modules included within the contract. 5. Number of Users/Licenses: What is the total number of user/licenses for this contract? 6. Annual Spend: What is the annual average spend for each contract? 7. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 8. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY. 11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract. If the organisation have an outsourced provider that looks after all software can you please request this information from your provider? If any of the information is not available please can you provide me with the notes on the reasons why? Enterprise Resource Planning Software Solutions (ERP) We have no ERP Software currently in use.

111 2. Customer Relationship Management (CRM) Solutions We have no CRM Software currently in use. 3. Human Resources (HR) and Payroll Software Solutions We use Firewatch supplied by Infographics. This covers: Payroll: Part of the work is contracted so the Software is supplied and supported by the Contractor as part of the contract. We use Resource Link supported by Northgate as part of the contract with Liberata. We are not at liberty to change the software used. 4. Finance Software Solutions Finance: We use Sage, currently supported by K4FDS. IR xlsx /EIR 04/08/ how many visits have been made to ' Wasing Estate ' by Newbury or rbfrs in the last TWO years dates and outcomes This recorded as above date (04/08/15)... for avoidance of doubt (Wasing Park, Aldermaston, Reading, RG7 4NB) Wasing Park and Estate to xlsx Following a response from the appropriate department, I am pleased to be able to provide you with the information you requested regarding attendance at Wasing Park and Estate - please see the attached spreadsheet. I have been advised that there were no recorded incidents at the postcode RG7 4NB; therefore, the information contained within the spreadsheet may not be relevant to you as this would be surrounding areas. Applicant clarified information required Fire Safety Inspections not attendances at incidents. 20/08/13 3 buildings inspected: Castle Barn - Broadly compliant Bothy - Deficiencies issued Stables - Deficiencies issued 11/12/13 2 buildings inspected: Bothy follow up not yet Broadly compliant Stables follow up not yet Broadly compliant 14/04/14 2 buildings inspected: Follow ups to Bothy & Stables both now Broadly compliant 05/08/14 General advice given 18/11/14 2 buildings inspected: Coach House - Broadly compliant

112 Pump House - Broadly compliant 23/07/15 3 buildings inspected: Dovecote - Broadly compliant Granary - Broadly compliant Smithy - Broadly compliant /08/15...to obtain information about the amount your organisation pays to the Confederation of British Industry and its subsidiaries. Please provide the amount paid to the CBI (and its regional subsidiaries) (a) in membership fees (b) fees for one off conferences or other events and (c) fees paid to the CBI for any other services. Please make clear if the response includes payments from any Non-Departmental Public Bodies, Executive Agencies etc which fall under the department and please provide a breakdown of what payments came from which agency/body. Please provide this information for the period set out by calendar or financial year. If you are unable to provide all of this information within the time/cost limit please work up to the limit focusing on membership fees. Regarding the regional subsidiaries, the full list is here for your reference: CBI Scotland CBI Wales CBI Northern Ireland CBI East of England CBI East Midlands CBI London CBI North East CBI North West CBI South East CBI South West CBI Thames Valley CBI West Midlands CBI Yorkshire and Humber

113 CBI International Following a response from our Finance Department, I can advise you that Royal Berkshire Fire and Rescue Service have not made any payments to CBI /08/15 Please could you provide me with the following information: 1. The number of times in each of the past three years (2013 to 2015 to date) you have received false fire calls from automatic fire alarm systems. 2. For each of the past three years (2013 to 2015 to date), the five locations/sites with the highest number of false calls from automatic fire alarm systems and the number of calls from each location total 1,740 MOUNT PLEASANT FLATS MOUNT LANE_BRACKNELL 21 BLANDFORD HOUSE (LOCAL AUTHORITY) ASHCROFT ROAD_MA 17 CHRISTIAN SMITH HOUSE HEYWOOD AVENUE_WOODLANDS PAR 14 ST GEORGES HALL (UNIVERSITY) UPPER REDLANDS ROAD_R 13 MAUDSLEY HOUSE RAY STREET_MAIDENHEAD total 1,029 MOUNT PLEASANT FLATS MOUNT LANE_BRACKNELL 14 HOUSE OF FISHER (HIGH RISE FLATS) WEST ST 11 SHIELD GUARDING, READING BRIDGE HOUSE; GEORGE STREET_LOWER CAVERSHAM_READING 9 JAMES BUTCHER HOUSING HELEN COURT BATH ROAD_SO 9 FLATS, WINTERBROOK HOUSE; MOULSFORD MEWS OXFORD ROAD_READING total 1,017 SOUTHERN HOUSING GROUP, MOUNT PLEASANT FLATS MOUNT 9 BERKSHIRE PRESS; TESSA ROAD_READING 7 SHIELD GUARDING,READING BRIDGE HOUSE READING BRIDG 6 SOUTHGATE HOUSE BAILEY CLOSE_MAIDENHEAD 6

114 ST PETERS MIDDLE SCHOOL ; CRIMP HILL_OLD WINDSOR_WINDSOR /07/ /08/ /08/ /08/15 Request for Photographs of Fence Fire at Wensley Close, Twyford 07/07/15 Photographs provided (pdf) I would like to know the following: The names and breeds of each fire investigation dog employed by the fire service over the past 10 years (i.e ) and, if possible, pictures of the dogs. The years during which these dogs were active. The number of times that each of these dogs were used in the field and, of this number, the number of times they found evidence that a fire had been deliberately started. Following a response from our Fire Investigation Department, I can advise you that Royal Berkshire Fire and Rescue Service do not, and have not, employed Fire Investigation Dogs. I have been advised that surrounding Fire and Rescue Services (Buckinghamshire, London, Hampshire, Surrey etc.) may have employed Fire Investigation Dogs, therefore, I would suggest containing them for the information they hold. Are there 2 different sizes of Rosenbauer RBFRS transfer, as the one you sent to me (Attachment 2) looks like it is too big at 55mm wide, possibly for application without the integral helmet torch/with blanking plate? The small one is for the torch only and the other is for the helmet blank plate Total Number of Arson Incidents (split per year) 2005 to 2015 (2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 & 2015) Total Number of Accidental Fires (split per year) 2005 to 2015 (2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 & 2015) Total Number of Fatalities (split per year) 2005 to 2015 (2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 & 2015)

115 Following a response from the appropriate departments, I am pleased to be able to provide you with some of the information you seek, please see below: Year Number of Accidental Fires Number of Arson Incidents Number of Fatalities ,853 1,913 *Information not held ,949 1,661 *Information not held ,687 1,426 *Information not held ,480 1,226 *Information not held * In accordance with Section 1(1)(a) of the Freedom of Information Act 2000, Regretfully, with regards to the number of Fatalities before 2009, I am unable to comply with this part of your request for Information as this information is no longer available; the Royal Berkshire Fire and Rescue Service does not hold some of the Information you seek. I hope this information will be of assistance to you, and should you have any further queries please do not hesitate to contact me. In drawing to a close, please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright and/or intellectual property rights relating to all the information that has been provided to you. It may interest you to know that Fire Statistics are published on the.gov.uk website ( In 2009 the categorisation changed and the information recorded before this year is for only dwelling fires, not all fatalities involving fire. Please find below the statistics for fire fatalities in dwellings only /08/15 I m currently conducting some research into large animal rescue, specifically horses. I was wondering whether you would be able to provide me with some information and statistics on call outs/ rescues over the last two years via your specialist rescue team.

116 /08/15 Please see attached spreadsheet - RBFRS Animal Rescues.xlsx We have in our collection of old vehicles a Fire Engine and trying to find some history about it. It was first register The reason I'm writing to you is that it s registration number is ***** and as RL was Reading it was a good place to start. The chassis No is ***** and it is a Dennis Light 4 New world model. If you have records of it and history I would be very interested to hear and if you had a photo it would be great /08/ /08/ Regretfully, I have to inform you that following an extensive search of our historical archive I have not been able to find any reference to the vehicle ***** (Dennis Light 4 New World Model). Therefore, I must advise you in accordance with Section 1(1)(a) of the Freedom of Information Act 2000, that we do not hold the information you seek. I would like to know how many fires the fire service has attended at public houses each year from I would also like to know how many fires were attended from January-June in I would like to know a list of fire causes recorded in the same time period, and the number of times each cause was recorded in each year. I m particularly interested in the amount of fires caused by wood burning stoves, but understand that category may not be available, in which case all other information will suffice. Please see attached spreadsheet - RBFRS Fires in Public Houses.xls Copy of small RBFRS Helmet badge sticker Helmet badge transfer provided. I m looking for statistics on appliance fires for a new campaign, either from just the past year, , or five years from On top of that, if you keep a list of those appliances, could you let us know if any were recalled, and had the owner known? These can be large ones such as dishwashers or fridges, to kettles and toasters.

117 17/08/ I am pleased to be able to advise you that this information is already available on our website from a previous information request (Request for Information No ) relating to Domestic Appliances. For your simplicity, I have attached the relevant information to this . Type Total number ( to ) Cookers (pale) including Ovens 191 Dishwasher 12 Dryer - Fridge/Freezer 2 Spin Dryer - Tumble Dryer 12 Washer/Dryer combined 2 Washing machine 7 With regards to makes and models of appliances, please see the attached XL Spreadsheet (IRS_Fires_Primary_Make and Model to xls). Please be aware that this contains details of appliances only where the details have been recorded. With regards to recalls and whether the owner knew, I am unable to provide you with this detail as this information is not held I m looking for statistics on fires involving older people (65+) for a new campaign, either from just the past year, , or five years from /08/ Please see attached spreadsheet - RBFRS Fire statistics, fires involving older people (65+).xlsx Following Can you tell me, though, the dates that each of these incidents took place in accordance with what appliance caught fire? These are all in Berkshire? 19/08/ Domestic Appliances (including dates) to xls I refer to our previous correspondence regarding fires caused by domestic appliances. I am now pleased to be able to provide you with the dates that correspond to the appliances, please see the attached XL Spreadsheet. They were all within Berkshire except two (although we attended); these are identified on the spreadsheet For the last five years (20/08/ /08/2015) details of incidents within Long Readings Lane, Slough.

118 20/08/ /08/ /08/ Following a response from the appropriate department, I am pleased to be able to advise you that we have only one record of attendance at (specific premise) Long Readings Lane in Slough within the last 5 years (20/08/ /08/2015). This incident is the one to which you referred to during our telephone conversation. PROHIBITION NOTICES Request a list (preferably in Excel format) detailing information on Prohibition Notices (not Enforcement Notices Solely) served since 01 January 2010: Please include the following columns insofar possible: Full Postal Address with Postcode Property Type (e.g. Offices, Workshops, Flats etc) Recipients Name/Party of whom notices was served Correspondence Address of Recipients Name/Party Telephone No. of Named Party Details of Failure Date Notice Served Date Remedial Works were completed (if applicable) Whether notice is still to be complied with (Yes/No) Your Reference. Please be advised that most of the information you have requested is already in the public domain and accessible to you via the Chief Fire Officers Association (CFOA) Website: I am pleased to be able to provide you with the information you requested, please see the attached XL Spreadsheet. FS Notices xlsx Request copies of any photographs taken at Incident (Nightingale Crescent, Bracknell) Confirmation that no photographs were taken by Fire crew. I'm looking for some history of your fire service, photos of past and present appliances, photos of past and present fire stations, fleet lists and also some information and photos of any big incidents that have happened over the years.

119 27/08/ When you refer to big incidents, are you able to clarify what you mean by this or whether you have any particular incidents in mind? It may interest you to know that some information on the Swinley Forest Fire, Windsor Castle and Ufton Nervet Rail Crash is available on our website ( Additionally, we have received previous requests for information on these incidents, please see below: Ufton Nervet Rail Crash (06/11/04) This information was made publically available via the What do they know website - Swinley Forest Fire (May 11) Please refer to Request No (05/06/11) Windsor Castle (20/11/92) Please refer to our website In the meantime, I will continue to process your request, looking for photographs and the fleet lists and once I have confirmed that the information you have requested is available and can be disclosed in accordance with the Act, I will arrange for a response to be ed to you to you. Unfortunately, as I have not received any more information or clarification from you regarding what you mean by big incidents or if you had any particular incidents in mind, I would like to re-iterate that some information on the Swinley Forest Fire, Windsor Castle Fire and Ufton Nervet Rail Crash is available on our website ( We have also received previous requests for information on these incidents, please see the links below: Ufton Nervet Rail Crash (06/11/04) This information was made publically available via the What do they know website - Swinley Forest Fire (May 11) Please refer to Request No (05/06/11) Windsor Castle (20/11/92) Please refer to our website I am pleased to be able to send you copies of vehicles and buildings photographs, please see the attached file. Regrettably, I am unable to confirm who owns the copyright, should you wish to publish these. I have been unable to identify any old or historic fleet lists; however, our current fleet list is available on our website: I hope that the information that has been provided to you is of assistance and should you have any further queries please do not hesitate to contact me.

120 September 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& /09/ According to a recent Management Committee report (dated 15th July) you have been awarded compensation for problems with the building works you commissioned at Wokingham fire station. Can you please tell me: 1) How much you wanted in terms of compensation? 2) How much you have managed to recoup? 3) Are you taking further action to recoup more money from the construction company involved, or has this matter now been resolved to your satisfaction? Regretfully, I have to advise you that I am unable to comply with your request for information. In relation to your questions above, I am able to confirm that whilst the mentioned report is held by Royal Berkshire Fire Authority, it was presented at the Management Committee Meeting held on Monday 27 July 2015 following the Exclusion of the Public, as it was deemed exempt from disclosure (see Royal Berkshire Fire Authority Meetings Library: Management Committee Agenda ( )). Consequently I am unable to disclose the information you are seeking, and this serves as a Refusal Notice in accordance with Section 41(1) and Section 43(2) of the Freedom of Information Act The requested information is deemed commercially confidential, and was provided in confidence. In considering the application of these exemptions, it has been determined that in all the circumstances of the case, the public interest in maintaining the exemption outweighs the public interest in disclosing the information. Please be advised that once this matter has been concluded, all information that can be made publicly available will be through our normal publication processes When your current contract with HR and Payroll software expires. 2. When your current contract with BACs payment software expires. 3. Where/if these services will be tendered. 4. Are you joined to another fire service with regards to the above information. Where there is no contract or expiry, if you just put the number and N/A, I would be very grateful /03/ This is a rolling contract. 3. HR & Payroll Currently under review; to be tendered. BACs This is very low value (below 500pa) therefore this will not be tendered.

121 /09/ /09/ /09/15 4. No. Could you please provide me, under the Freedom of Information Act, with a list of all accidental primary fires attended by your service between April 2014 and March Please include the area the fire took place in, the date on which it took place, the number of resultant fatalities (if applicable), the property type and the cause of the fire (please be as specific as possible). Accidental Primary Fires ( to ).xlsx I am pleased to be able to provide you with the information you requested regarding Accidental Primary Fires, please see the attached Excel Spreadsheet (Accidental Primary Fires ( to ).xlsx). Over the past three years please can you tell me how many staff training away days and/or team-building days have been carried out for staff? By away days /team-building days I mean days where staff have been taken on a training course to another location by an outside business/practitioner. Can you break down that answer to tell me the purpose of each training day, where it was held and the total cost of each? Could you also tell me the total cost of the away days/training days per year? Following a response from the relevant departments, I can advise you that Royal Berkshire Fire and Rescue Service (RBFRS) have reviewed its records and we have no information that matches your request criteria. Consequently in accordance with Section 1 (1)(a) of the Freedom of Information Act 2000, I am unable to comply with your request for information as we do not hold the information you seek. The information I require is in relation the organisation s software contract specifically for: Enterprise Content Management- covers the provision of Enterprise Content Management (ECM) software and associated services including Document and Records Management (EDRM) solutions e.g. document scanning, image processing, web content and workflow management and systematic control e.g. document life cycle solutions. Asset Management Software- is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. Data Management and Reporting Systems (DMRS) Software - covers the provision of Data Management and Reporting Systems (DMRS) software and associated services for the purposes of business intelligence, data and performance management including data warehouse provision, data manipulation, quality and integration tools, data analytics and big data solutions. Mobile Application Solutions- covers the provision of Mobile Application Solutions for the purposes of delivering mobile application requirements for a variety of mobile devices, platforms and interfaces. The organisation may have several contracts relating to the contract above but can you please provide me with the primary/secondary contracts.

122 Please concentrate on contracts over 1,000. Can you please provide me with the following contract information for each of the contract category specified above: 1. Contract Category: Please see select from the categories provided; Enterprise Content Management; Asset Management; Data Management and Reporting Systems; Mobile Application Solutions. 2. Existing Supplier Name for each contract 3. Software Brand: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name. 4. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included. Please also include the modules included within the contract. 5. Number of Users/Licenses: What is the total number of user/licenses for this contract? 6. Annual Average Spend for each contract 7. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 8. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY 11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract Notes: Please provide me with any further information with regards to this contract this could include any contract extension available as well as information on renewals or plans for future tenders. EMC Asset DMRS Mobile.xls Could you please send me contract information relating to Banking Services, Audit Services and Card Processing Services. If you do not understand what each of these mean please see below:

123 29/09/15 Banking Services- contract information relating to the organisation banking services. Audit Services (Financial) contract relating to assurance, tax and advisory services. Card Processing Services / Merchant services- a wide range of payment processing options. Most automatically associate merchant services with debit and credit card processing Can you please provide me with the following contract information for each of the contract category specified above: 1. Contract Category: Please see select from the categories provided; Banking Services; Financial Audit Services; Card Processing Services 2. Existing Supplier Name for each contract 3. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included. Please also include the modules included within the contract. 4. Annual Average Spend for each contract 5. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 6. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 7. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 8. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY 9. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract. 10. Notes: Please provide me with any further information with regards to this contract this could include any contract extension available as well as information on renewals or plans for future tenders Financial Services.xls

124 October 2015 Copyright and Reproduction Please be advised that Royal Berkshire Fire and Rescue Service (RBFRS) retains the copyright relating to all the information provided, and that the information may not be reproduced without our express permission. Req No.& /10/ /10/15 copies of photographs taken at Inc No photographs were taken at this incident. 1. I would like to know the total number of fires recorded by your fire service in each separate calendar year from I would like to know, in each separate calendar year from , how many fires recorded by your fire service were listed as the source/ignition/cause being a 'bomb'. 3. I would like to know, each separate calendar year from , how many fires recorded by your fire service were listed as the source/ignition/cause being 'deliberate ignition', 'arson', 'material and fire source brought together deliberately/intentionally', or anything with the same meaning. For all three requests I would also like to know how many fires in each three category were recorded for the first six months of 2015 (January 1- June 30) Year No Of Fires No Of Fires where Bomb was cause of Ignition Source No Of Deliberate Fires

125 /10/ EIR 06/10/ (to Jun 30th) Fire Safety Records: Queens Head - Christchurch Road, Reading, RG2 7AZ I am pleased to able to provide you with the information you requested, please see the attached documents. I have also included information that is not necessarily correspondence, but that we have received; which I feel may also be of assistance to you. With regard to the redactions, these apply to Data Protected material in accordance with Section 40 of the Freedom of Information Act 2000, as well as the Principles of the Data Protection Act Should you require any more information, please do not hesitate to contact me. Lion House Depot, 10 Petersfield Avenue, Slough, SL2 5DN We are currently undertaking an environmental assessment of the above site and would be grateful if you could provide us with any details that you hold regarding flammable storage (past and present) located at this site. The site boundary is marked on the attached plan (below). Details that would be of interest to us include: The fuel types stored in the tanks; The tank sizes and construction details; A plan indicating the location of the tanks; Any results of tests undertaken to confirm the integrity of the tanks; Any reported spillages or pollution incidents: and Current status of the tanks and details of decommission (if applicable) /10/15 I can confirm that Royal Berkshire Fire and Rescue Service (RBFRS) do not hold the information you have requested, as we have no record of any past or present storage of flammable liquids at this address. Please note, the Local Authority (Slough Borough Council) manage the licensing of this type of fuel, they may be able to assist you further - I am seeking information regarding the "re-engagement" of employees of your fire service following retirement. I would be grateful if you could let me know how many employees have retired and then been "re-engaged"/employed again by the service within the last five financial years.

126 In each case please provide the following details: 1. Their name if they are or were a senior officer 2. Their job title of they are or were a senior officer, or else their department/employee group 3. The date of their retirement 4. Their salary at retirement 5. The lump sum paid to them at retirement 6. The start date of their new role 7. The job title of their new role 8. Their salary in their new role Royal Berkshire Fire and Rescue Service (RBFRS) considers the level of detail you are requesting would constitute personal data (of which you are not the data subject), so to disclose this information would identify the individuals concerned and contravene the first and second Data Protection Principles and subsequently breach the Data Protection Act Therefore, I must refuse your request in accordance with Exemption 40(2) of the Freedom of Information Act Under the Act we have an obligation to provide help and assistance to applicants when processing their requests. To comply with this requirement we can provide you with the information below. In the past five financial years 7 employees have retired and then been re-engaged. All of these employees retired from Operational Firefighter roles, 2 of them were re-engaged in Non-Operational roles, and 5 were re-engaged into Operational roles. All of them were eligible for membership of the Firefighters Pension Scheme. Under the Firefighters Pension Scheme 1992, the following applies to commutation to a lump sum upon retirement: You can commute as much or as little as you like provided that you do not exceed the permitted limit. The limit depends upon the circumstances of your retirement as follows circumstances of retirement with an ill-health pension, or with an age retirement pension based on 30 years' pensionable service, or with a deferred pension, or at or after normal pension age (55) at age 50 or over but below age 55, with 25 or more but less than 30 years' pensionable service Limit Maximum commutation of one quarter of pension (only the lower tier ill-health pension can be commuted in the case of a higher tier ill-health award) Lump sum must not be greater than two and a quarter times the pension before commutation One of the re-engaged employees was our former Chief Fire Officer, please see attached Press Release ( ) and also hyperlinks to the Fire Authority

127 Agenda ( ) (see Item 15 Retirement and Re-employment of Chief Fire Officer) and 01 - Fire Authority Minutes ( ) - (Approved) (see Item 253) Please note, any re-engagement of employees always have a break in service, so are not continuous service or immediate re-employments please refer to our Re-engagement of a Retiree Policy /10/ How many times have you been called out to known University accommodation or shared student properties in Reading? Could this information on the number of call outs be given from the years 2012/2013, 2013/2014 and 2014/2015? If possible can this be correlated with the type of incident the service was called out to? Year Incident Type No of Calls 2012 Automated Fire Alarm 142 Fires 3 Total Automated Fire Alarm 107 Hazardous Chemical Incidents 1 Person(s) trapped in lift 1 Total Automated Fire Alarm 111 Fires 4 Person(s) trapped in lift 1 116