MANUAL OF ALLIED TECHNOLOGIES LIMITED REGISTRATION NUMBER 1946/020415/06 ( ALTECH ) in terms of
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1 MANUAL OF ALLIED TECHNOLOGIES LIMITED REGISTRATION NUMBER 1946/020415/06 ( ALTECH ) in terms of Section 51(1) of the Promotion of Access to Information Act 2 of 2000 ( the Act ) Last updated 13 December 2011
2 INTRODUCTION Section 32(2) of the South African Constitution provides for the right of access to information. On 9 March 2001, the Promotion of Access to Information Act No. 2 of 2000 (the Act ) became operational to give effect to this constitutional right. One of the requirements of the Act, is for private bodies to compile an information manual (the Manual ) that provides information on the records held by that private body. Altech, together with its subsidiaries and operating divisions, is an investment holding company that comprises of a group of companies that operate in the telecommunications, multi-media and information technology ( TMT ) fields. Altech Autopage Holdings (Pty) Ltd, Altech Multimedia (Pty) Ltd, Altech Netstar Group (Pty) Ltd, Altech Technology Holdings (Pty) Ltd, Gardenfield Investments (Pty) Ltd, Arrow Altech Holdings (Pty) Ltd and Altech Wireless (Pty) Ltd are wholly owned subsidiaries of Altech. As a juristic person, Altech is obligated to compile the Manual. This document serves as the Manual and provides information and reference to the records held by Altech and sets out the process to request access to such records. The operating subsidiaries of Altech and divisions are dealt with in separate manuals prepared and published by the respective companies. Accordingly, the subsidiaries and divisions of Altech are listed below: Allied Technologies Limited Altech NuPay (Pty) Ltd Altech Autopage Holdings (Pty) Ltd Alcom Systems (Pty) Ltd Altech Multimedia (Pty) Ltd Altech Netstar Group (Pty) Ltd Altech Technology Holdings (Pty) Ltd Altech Management Services (Pty) Ltd Altech One Nominees (Pty) Ltd Clidet No 426 (Pty) Ltd Gardenfield Investments (Pty) Ltd Altech Data (Pty) Ltd Altech UEC Multi-media (Pty) Ltd Altech Card Personalisation Solutions (Pty) Ltd 2
3 STC Components (Pty) Ltd Altech Stream Holdings (Pty) Ltd Altech Stream (Pty) Ltd ISIS (Pty) Ltd Altech UEC Properties (Pty) Ltd Altech Autopage Holdings Altech Autopage Cellular (Pty) Ltd Mobile Direct Telecommunications (Pty) Ltd Altech Supercall Cellular (Pty) Ltd Stream Broadband Communications (Pty) Ltd Altech Autopage (Cape) (Pty) Ltd Altech Multimedia (Pty) Ltd Altech Multimedia International (Pty) Ltd Altech UEC South Africa (Pty) Ltd UEC Solutions (Pty) Ltd Global Decoder Logistics (Pty) Ltd MediaVerge Solutions (Pty) Ltd Altech Technology Holdings (Pty) Ltd Altech Information Technologies (Pty) Ltd Divisions: Altech Card Solutions (Pty) Ltd Altech ISIS (Pty) Ltd Altech Eyenza (Pty) Ltd Altech Swisttech (Pty) Ltd Namitcardz (Pty) Limited Namitprepaidz (Pty) Limited Integrated Card Technology (Pty) Ltd Altech Netstar Group (Pty) Ltd Altech Netstar (Pty) Ltd Altech Netstar Fleet Management Solutions (Pty) Ltd Altech Netstar Traffic (Pty) Ltd 3
4 Altech Netstar International (Pty) Ltd Comtech (Pty) Ltd Gardenfield Investments (Pty) Ltd Altech Technology Concepts (Pty) Ltd Arrow Altech Holdings (Pty) Ltd Arrow Altech Distribution (Pty) Ltd Erf 211 Hughes (Pty) Ltd Altech Wireless Altech Alcom Matomo (Pty) Ltd Altech Radio Distributors (Pty) Ltd Altech Industries (Pty) Ltd Altech Fleetcall (Pty) Ltd Foreign subsidiaries UEC Australia UEC India UEC (Hong Kong) Altech Multimedia Europe Limited Global Digital Trading Services (Pty) Ltd SetOne (Pty) Ltd ISIS France Kenya Data Networks Swift Global (Kenya) Limited Altech Stream East Africa Infocom Limited Altech International Altech Data International Altech Stream Rwanda Altech West Africa African Digital Networks For purposes of this Manual, Altech and its subsidiaries and operating divisions will jointly be referred to as the Group. 4
5 SECTION I: CONTACT PERSON AND ADDRESS DETAILS OF ALTECH (as required by section 51(1)(a)) The Chief Executive Officer ( CEO ) of Altech has duly authorised the Contact Person below to ensure that the Act is complied with: Contact Person: Ms Janine van Eden Physical Address: Altech House 79 Central Street Houghton JOHANNESBURG Postal Address: P O Box 153 Bergvlei 2012 SOUTH AFRICA Telephone: (011) Fax: (011) address: jvaneden@altech.co.za 5
6 SECTION II: GUIDE ON HOW TO USE THE ACT (as required by section 51(1)(b), as read with section10 of the Act) The South African Human Rights Commission compiled a guide, in terms of section 10 of the Act, containing such information as may reasonably be required by a person who wishes to exercise any right contemplated in the Act. This guide was published in the first half of 2005 and access to it, and to any amended versions thereof, can be found on the website of the South African Human Rights Commission at or a hard copy can be obtained from them directly. The Human Rights Commission s contacts details are as follows: Physical Address: The South African Human Rights Commission PAIA Unit The Research and Documentation Department 33 Hoofd Street Forum 3 Braampark Office Park Braamfontein Postal address: Private Bag 2700 Houghton 2041 Telephone: (011) Fax: (011) address: PAIA@sahrc.org.za Web site: 6
7 SECTION III: CATEGORIES OF RECORDS AVAILABLE (as required by section 51(1)(c) of the Act) The following categories of records are automatically available without a person having to request access in terms of this Act: 1. Statutory records all companies (whether private or public), in terms of the Companies Act 61 of 1973 (repealed) Memorandum of association Articles of association Certificate of incorporation Certificate to commence business Register of directors Declarations of directors interests Form CM5 reservation of name Form CM7 shortened form of name Form CM9 change of name Form CM7 shortened form of name Form CM11 increase in authorised capital Form CM15 allotment of shares Form CM14A repurchase of shares Form CM18 registration of court orders Form CM19 redemption of preference shares Form CM21 where records are kept if not at registered office Form CM22 registered office Form CM25 waive period of notice of meeting Form CM26 special resolutions Form CM27 consent to act as director Form CM29 directors and officers Form CM31 appointment/resignation of auditors Form CM32 change of year end Form CM45 conversion of one type of a company to the other Form CM52 exemption to lodge annual financial statements 7
8 2. Statutory records all companies (whether private or public), in terms of the Companies Act 71 of 2008, as amended Memorandum of Incorporation Register of directors Form COR9.1 reservation of name Form COR9.2 application to extent name reservation Form COR9.3 notice requiring further particulars, issued by The Commissioner Form COR9.4 notice confirming name reservation, issued by The Commissioner Form COR9.5 notice refusing name reservation, issued by The Commissioner Form COR9.6 notice of potentially contested name, issued by The Commissioner Form COR9.7 notice of potentially offensive name, issued by The Commissioner Form COR10.1 application for defensive names Form COR10.2 application to transfer a reserved or registered name Form COR11.1 application to reserve a translated form of name Form COR11.2 notice refusing to transfer reserved or registered name issued by The Commissioner Form COR12.1 show cause notice issued by The Commission related to abuse of name reservation system Form COR14.1 notice of Incorporation Form COR14.1A notice of incorporation, initial directors of the company Form COR14.1B notice of incorporation, alternative names for the company Form COR14.1C notice of incorporation, notice of ring fencing provisions Form COR14.1D notice of incorporation, notice of company appointments Form COR14.2 notice of rejecting a notice of incorporation Form COR14.3 registration certificate for a local company Form COR15.1A memorandum of incorporation short standard form for private companies Form COR15.1B memorandum of incorporation long standard form for private companies Form COR15.1C memorandum of incorporation short standard form for non-profit companies without members 8
9 Form COR15.1D memorandum of incorporation long standard form for non-profit companies without members Form COR15.1E memorandum of incorporation long standard form for non-profit companies with members Form COR15.2 amendment of memorandum of incorporation Form COR15.3 notice of alteration of memorandum of incorporation Form COR15.4 notice of translation of memorandum of incorporation Form COR15.5 notice of consolidation of memorandum of incorporation Form COR15.6 notice to consolidate memorandum of incorporation Form COR16.1 notice concerning company rules Form COR16.2 notice of results of vote on company rules Form COR17.1 application to transfer registration of foreign company Form COR17.2 notice requiring further particulars Form COR17.3 registration certificate of foreign company transferring registration to The Republic Form COR17.4 refusal to transfer registration of foreign company Form COR18.1 application to concert a close corporation Form COR18.2 notice requiring further particulars for a close corporation conversion Form COR18.3 registration certificate of conversion of close corporation to company Form COR20.1 registration of external company Form COR20.1 A directors of external company Form COR20.2 registration certificate of external company Form COR21.1 notice of change of registered address Form COR21.2 notice of person authorised to accept services Form COR22 notice of location of company records Form COR24 request for access to information from the company Form COR25 notice of change of financial year end Form COR30.1 annual return for a local company 9
10 Form COR financial accountability supplement to annual returns Form COR30.3 annual return for external company Form COR31 notice to convert par value shares Form COR35.1 notice of pre-incorporation contract Form COR35.2 notice of action concerning pre-incorporation contract Form COR36.1 general security holder notice to company Form COR36.2 general company notice to security holders Form COR36.3 general notice to holders of beneficial interest Form COR36.4 notice of directors personal financial interest Form COR39 notice of change of company directors Form COR40.1 notice of resolution to wind-up a solvent company Form COR40.2 notice of foreign registration of company Form COR40.3 demand notice concerning inactive company Form COR40.4 notice of pending de-registration of company Form COR40.5 application for re-instatement for de-registered company Form COR44 notice of change of company officials Form COR46.1 notice of employee share scheme Form COR46.2 annual certificate of employee share scheme Form COR46.3 application concerning rights offer exclusion Form COR46.4 registration of prospectus or letter of allocation Form COR46.6 application to exclude information from a prospectus Form COR89 notice of amalgamation or merger Form COR123.1 notice of beginning of business rescue proceedings Form COR123.2 appointment of business rescue practitioner Form COR123.3 decision not to begin with business rescue proceedings Form COR123.4 business rescue status report Form COR125.1 business rescue status report Form COR125.2 termination of business rescue proceedings 10
11 Form COR125.3 substantial implementation of business rescue plan Form COR126.2 application for practitioner s licence Form COR134.1 application for accreditation Form COR complaint Form COR139.1 compliance notice Form COR139.2 compliance certificate Form COR168 notice of challenging filed information Form CTR132.1 application for alternative dispute resolution Form CTR142 application for relief Form CTR145 notice of motion Form CTR147 application for condonation Form CTR148 notice of withdrawal or postponement Form TRP84 declaration of coming into or out of concert Form TRP98 disclosure of dealing in security Form TRP121.1 disclosure of acquisition or disposal of securities Form TRP121.2 notice of acquisition of disposal of securities 3. Listed company records available for inspection Share register Monthly download from STRATE. Dividend register Annual register as supplied by the transfer secretaries Financial statements Annual report Interim report Preliminary results Dividend declarations Trading updates published (profit forecasts) JSE news (SENS) 11
12 Appointments/resignation of directors Share dealings of directors Dividend declarations Announcements: Rights offers Mergers and acquisitions Share placings Claw-back offers Scheme of arrangements Prelisting statements Corporate transactions Circulars to shareholders Notices of general meetings Shareholders meeting minutes General meetings of the company Annual general meeting of the company 4. Corporate communications Press releases Staff magazine Corporate video Analyst presentations Corporate mission statement 4. Human Resources Employment Equity returns to the Department of Labour 12
13 Work skills development plan submitted to relevant Sector Education and Training Authority (SETA) or Isett Standard Terms and Conditions of Employment applicable to all Staff Broad-Based Black Economic Empowerment (B-BBEE) Scorecards 5. Intellectual property List of the Group s trademarks and registration numbers 6. Immovable property Title deeds 7. Company investments List of subsidiary companies, associates and joint ventures 8. Employee benefits Altron Group Pension Fund Altron Group Provident Fund Altron Medical Aid Scheme Discovery Health As the above are separate entities, information pertaining to these entities must be requested directly from the funds. The actuaries of the retirement funds are Alexander Forbes Limited. 9. Auditors The company s auditors are PKF (Jhb) Incorporated, 42 Wierda Road West, Wierda Valley, Sandton. 10. Share Option Schemes Altech Share Option Scheme 11. Copies of the relevant trust deeds 13
14 SECTION IV: RECORDS AVAILABLE IN ACCORDANCE WITH LEGISLATION (as required by Section 51(1)(d) of the Act) Records are available, where applicable, in accordance with the following current South African legislation (only to the extent that the relevant Act makes disclosure of records compulsory): - Atmospheric Pollution Prevention Act No. 45 of Basic Conditions of Employment Act No. 75 of Broad Based Black Economic Empowerment Act 53 of Compensation for Occupation Injuries and Diseases Act No. 130 of Companies Act No. 71 of Competition Act No. 89 of Consumer Protection Act 68 of Electronic Communications and Transactions Act no. 2 of Electronic Communications Act no 36 of Environment Conservation Act No. 73 of Employment Equity Act No. 55 of Financial Intelligence Centre Act no. 38 of Hazardous Substances Act No. 15 of Health Act No. 63 of Income Tax Act No. 58 of Labour Relations Act No. 66 of Long Term Insurance Act No. 52 of Medical Schemes Act No. 131 of Occupational Health and Safety Act No. 29 of Pension Funds Act No. 24 of Prevention and Combating of Corrupt Activities Act 12 of Promotion of Access to Information Act No. 2 of Promotion of Equality and Prevention of Unfair Discrimination Act No. 4 of Public Finance Management Act No 1 of Regulation of Interception of Communications and Provisions of Communications Related Information Act No. 70 of Stock Exchanges Control Act No. 1 of Sales and Service Matters Act No. 25 of Skills Development Act No. 97 of Skills Development Levy Act No. 9 of Short Term Insurance Act No. 53 of
15 - Sales and Service Matters Act No. 25 of Standards Act No. 24 of Tobacco Products Control Act No. 12 of Value Added Tax Act No. 89 of Any other applicable legislation 15
16 SECTION V: DETAIL TO FACILITATE A REQUEST FOR ACCESS TO RECORDS (as required by section 51(1)(e) of the Act) Any request for access to records should be submitted on the prescribed Form C (a copy of which is attached) which should be sent to the Contact Person whose name and address details appear in section I hereof. Altech has in its possession the following categories of records on the subject matters referred to hereunder: CATEGORIES AND RECORD SUBJECTS ALTECH CORPORATE DIVISION: Chief Executive s office The Chief Executive s office records comprise the following main categories: - Financial Reports - Administration Records - General Correspondence - Internal Reports and Communications - Business Information - Investigative material - Management Reports Chief Operating Officer s office The Chief Operating Officer s office records comprise the following main categories: - Financial Reports - Administration Records - General Correspondence - Internal Reports and Communications Corporate Finance The Corporate Finance department provides specialist financial services to the Group. Corporate Finance records comprise the following main categories: 16
17 - Technical Records - Technical Publications - Quoted Company Records - Departmental Administration Records - Investment Records - Internal Reports and Communications Group Tax Group Tax provides advice to the Group on all aspects of taxation. Group Tax records comprise the Follow ing main categories: - Tax Records - Corporate, Subject and Country Records - Administrative Records - Internal Reports and Communications Internal Audit Internal Audit s purpose is to provide the Corporate Offices and Operations with independent assurance that risks are being appropriately managed across the Group. Internal Audit records comprise the following main categories: - Risk Management Records - General Correspondence - Group Audit Practice Records - General Administration Records - Audit Reports and Supporting Working Papers 17
18 Accounting The Accounting department maintains financial and management accounts for the Group and provides back-office activities that support Integrated Treasury and Cash Management. Corporate Account records comprise the following main categories: - Treasury Dealing and Settlement Dealing Records - Transactional Records - Accounting Records - General Correspondence - Management Reports - VAT Records - PAYE Records - Tax records - Consolidation Records - Internal Reports and Communications - Finance Agreements - Annual Financial Statements - South African Reserve Bank approvals and reports and returns - Insurance Policies Company Secretary The Company Secretary provides company secretarial services to the Group. The Company Secretary records comprise of the following main categories: - General Correspondence - Share Registration Records - Statutory Records - Minute Books - Internal Reports and Communications - Annual Reports 18
19 Human Resource (HR) Department The Human Resource department s primary objective is to develop and implement a competitive human resource strategy that will support the Group. Human Resource records comprise the following main categories: - General Correspondence - Employee Records - General HR Policies and Procedures - Training Records - Pension Records - Employee Benefit Records - Labour Relations Records - Statutory Records - Employment Equity Records - BBBEE statistics - Employment Contracts - Performance Management Records - Returns to UIF - Provident Fund Records Legal Department The Legal department provides assistance with all corporate legal matters material to the Group. Legal department records comprise the following categories: - Property Records - Working Files - General Correspondence - Contracts and Agreements - Statutory Records - Policies - Litigation Records - Legal Records - Internal Reports and Communications - Intellectual Property Rights Records (Trademarks, Patents, Registered Designs and Copyright) - Proposal and Tender documents 19
20 Information Technology Department (ITD) ITD is responsible for developing, supporting and providing assurance on the implementation of IT policies, standards and best practice in the Group. ITD records comprise the following main categories: - General Correspondence - Contracts and Agreements - Operational Records - Maps and Diagrams - Asset Records - Policy Records Marketing and Communication - Proposal documents - New business development - Brand information management - Communication strategies - Agreements - Customer relationship programmes - Marketing strategies - Marketing brochures - Sponsorship Records 20
21 SECTION VI: ACCESS REQUEST PROCEDURE AND PRESCRIBED FEES A request for access to records must be made in the prescribed Form C (a copy of which is attached) which should be sent to the Contact Person whose name, address, fax number or electronic mail address details appear in section I hereof. Please note that an initial, non-refundable request fee of R57,00 (inclusive of VAT) is payable on submission. This fee is not applicable to personal requests, i.e. individual seeking access to records pertaining to those individuals themselves. In the event that a request for access is granted, then a further access fee of R19,00 (inclusive of VAT) will be payable for the search, reproduction and/or preparation of records and for any time that has exceeded the prescribed hours to search and prepare the records for disclosure (as required by Section 54(6) of the Regulations under the Act). The access fee must be paid prior to access being given to the requested record. Request for information will be evaluated and the applicant will be notified within 30 days after receipt of the request in the prescribed format of the following: Notification of extension period (if required) Applicants must take note that in terms of the Act the 30 days period mentioned above may be extended for a further period of not more than 30 days under certain circumstances (details will be provided together with the notification of such extension); The access fee and/or deposit The applicant will be informed of the access fee (if any) which is payable for having access to the records. In addition, a deposit may be requested which is fully refundable in the event that the application is ultimately refused. Decision on request The applicant will be informed whether or not the application for access has been denied, or granted. In the event that it is granted the information referred to above pertaining to the access fee, any deposit payable and any other relevant matters will be advised. In the event that the applicant is refused the applicant will be given adequate reasons for the refusal and will be informed that the applicant may lodge an application with a Court against the refusal of the application, as well as the procedure (including the period) for lodging such application. 21
22 Grounds for refusal The Group may legitimately refuse to grant access to a requested record that falls within a certain category. Grounds on which the Group may refuse include: - Protecting personal information that the Group hold about a third person (who is a natural person), including a deceased person, from unreasonable disclosure; - Protecting commercial information that the Group holds about a third party or the Group (for example trade secrets, financial, commercial, scientific or technical information that may harm the commercial or financial interests of the Group or the third party); - If disclosure of the record would result in a breach of a duty of confidence owed to a third party in terms of an agreement; - If disclosure of the record would endanger the life or physical safety of an individual; - If disclosure of the record would prejudice or impair the security of property or means of transport; - If disclosure of the record would prejudice or impair the protection of a person in accordance with a witness protection scheme; - If disclosure of the record would prejudice or impair the protection of the safety of the public; - The record is privileged from production in legal proceedings, unless the legal privilege has been waived; - Disclosure of the record (containing trade secrets, financial, commercial, scientific, or technical information) would harm the commercial or financial interests of the Group; - Disclosure of the record would put the Group at a disadvantage in contractual or other negotiations or prejudice it in commercial competition; - The record is a computer programme; and - The record contains information about research being carried out or about to be carried out on behalf of a third party of the Group. Records that cannot be found or do not exist If the Group has searched for a record and it is believed that the record either does not exist or cannot be found, the requester will be notified by way of an affidavit or affirmation. This will include the steps that were taken to try to locate the record. 22
23 Third party information If access is requested to a record that contains information about a third party, the Group is obliged to attempt to contact this third party to inform them of the request. This enables the third party the opportunity of responding by either consenting to the access or by providing reasons why the access should be denied. In the event of the third party furnishing reasons for the support or denial of access, our designated contact person will consider these reasons in determining whether access should be granted, or not. 23
24 FORM C REQUEST FOR ACCESS TO RECORD OF PRIVATE BODY (Section 53(1) of the Promotion of Access to Information Act, 2000 (Act No.2 of 2000)) [Regulation 10] A. PARTICULARS OF PRIVATE BODY The Head: B. PARTICULARS OF PERSON REQUESTING ACCESS TO THE RECORD (a) (b) (c) The particulars of the person who requests access to the record must be given below. The address and/or fax number in the Republic to which the information is to be sent must be given. Proof of the capacity in which the request is made, if applicable, must be attached. Full names and surname: Identity number and copy of identity document: Postal address: Fax number: Telephone number: address: 24
25 Capacity in which request is made, when made on behalf of another person: C. PARTICULARS OF PERSON ON WHOSE BEHALF REQUEST IS MADE This section must be completed ONLY if a request for information is made on behalf of another person. Full names and surname: Identity number: D. PARTICULARS OF RECORD (a) Provide full particulars of the record to which access is requested, including the reference number if that is known to you, to enable the record to be located. (b) If the provided space is inadequate, please continue on a separate folio and attach it to this form. The requester must sign all the additional folios. 1. Description of record or relevant part of the record: 2. Reference number, if available 3. Any further particulars of record: 25
26 E. FEES: (a) A request for access to a record, other than a record containing personal information about yourself, will be processed only after a request fee has been paid. (b) You will be notified of the amount required to be paid as the request fee. (c) The fee payable for access to a record depends on the form in which access is required and the reasonable time required to search for and prepare a record. (d) If you qualify for exemption of the payment of any fee, please state the reason thereof. Reason for exemption of payment for the fee: F. FORM OF ACCESS TO THE RECORD: If you are prevented by a disability to read, view or listen to the record in the form of access provided for in 1 to 4 hereunder, state your disability and indicate in which form the record is required. Disability Form in which record is required Mark the appropriate box with an X NOTES: (a) Compliance with your request in the specified form may depend on the form in which the record is available. (b) Access in the form requested may be refused in certain circumstances. In such a case you will be informed if access will be granted in another form. (c) The fee payable for access to the record, if any, will be determined partly by the form in which access is requested. 26
27 1. If the record is in written or printed form: copy of record* inspection of record 2. If the record consists of visual images: (this includes photographs, slides, video recordings, computer-generated images, sketches, etc.) view the images copy of the images* transcription of the images* 3. If the record consists of recorded words or information which can be reproduced in sound: listen to the soundtrack (audio cassette) transcription of soundtrack* (written or printed document) 4. If the record is held on computer or in an electronic or machine-readable form: printed copy of record* printed copy of copy in computer readable information derived form* (memory stick) from the record* *If you requested a copy or transcription of a record Yes No (above), do you wish the copy or transcription to be posted to you? Postage is payable. G. PARTICULARS OF RIGHT TO BE EXERCISED OR PROTECTED: If the provided space is inadequate, please continue on a separate folio and attach it to this form. The requester must sign all the additional folios. 1. Indicate which right is to be exercised or protected: 27
28 2. Explain why the record requested is required for the exercise of protection of the aforementioned right: H. NOTICE OF DECISION REGARDING REQUEST FOR ACCESS: You will be notified in writing whether your request has been approved/ denied. If you wish to be informed in another manner, please specify the manner and provide the necessary particulars to enable compliance with your request. How would you prefer to be informed of the decision regarding your request for access to the record? Signed at this day 201 Signature of requester/person on whose behalf request is made 28
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