Global Finance Names the World s Best Internet Banks for 2003

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1 PRESS INFORMATION FOR IMMEDIATE RELEASE October 22, 2003 Contact: Natasha Trajkova Tel: (646) ; Fax: (212) Global Finance Names the World s Best Internet Banks for 2003 NEW YORK On October 16 th, 2003 Global Finance presented its World s Best Internet Bank Awards at a dinner ceremony in New York. A full report on all of the awards will appear in the December issue. Global Finance s World Best Internet Bank Awards are based on submissions from banks that wish to be considered. This year, 81 individual banks from around the world entered. This was a 70% increase from last year. A judging panel evaluated the entries. The panel included representatives from the consulting firms of BearingPoint, Deloitte, Logica, Tata Infotech and Neoris. Guided by the judges evaluations, Global Finance s editors made the final selections. Winners were selected on the basis of strength of strategy for attracting and servicing online customers, success in getting clients to use Web offerings, growth of online customer base, breadth of products offered, evidence of tangible benefits gained from Internet initiatives, and web site design and functionality. Sub-category winners, such as Best Online Cash Management, were selected based on the relative strength of those products and services. The awards were announced in two stages. In the September issue, Global Finance announced the country winners for s and Best Consumer Internet Banks. The regional winners for the ten functional sub-categories were also announced. At the October 16 th Awards dinner, winners were announced for the Best Regional and Global Corporate/Institutional Internet Bank and Best Regional and Global Consumer Internet Bank and the grand prize for Best Global Internet Bank. Also announced were the Global sub-category winners.

2 The Banks that won awards in the September issue were: ActivoBank7 Landsbankí Islands Akbank Brown Brothers Harriman National Bank of Kuwait ANZ Burgan Bank OCBC Arab National Bank China Trust Commercial Raiffeisenbank Croatia AsiaUniversalBank Raiffeisenbank Czech Republic Askari Bank / Raiffeisenbank Hungary Bancolombia (Malaysia) RZB Banco de Venezuela Handlowy SAMBA Banco do Brasil Den norske Bank Scotia Capital Banco Espirito Santo EFG Eurobank Ergasias ScotiaBank Banco Rio de la Platá Garanti SinoPac Banco Santander Chile Tatra Bank Banco Santander Puerto Rico Wachovia ICBC Bank of the Philippine Islands ICICI BBVA International Bank of Azerbaijan BCP JPMorganChase The banks that won additional awards announced at the October 16 th, 2003 awards dinner were: Banco do Brasil JPMorganChase Handlowy National Bank of Kuwait BBVA / Tatra Bank BCP ICICI Attached is a list of all 2003 Best Internet Bank Awards:

3 BEST INTERNET BANKS COUNTRY WINNERS: NORTH AMERICA Canada United States LATIN AMERICA Argentina Bolivia Brazil Chile Colombia Costa Rica Guatemala Mexico Puerto Rico Scotia Capital ScotiaBank Banco Rio de la Platá Banco do Brasil Banco Santander Chile Banco Santander Chile Bancolombia Banco Santander Puerto Rico

4 Venezuela Banco de Venezuela Banco de Venezuela EUROPE Austria Greece Iceland Netherlands Norway Portugal Spain Turkey United Kingdom RZB RZB EFG Eurobank Ergasias Landsbankí Islands Den norske Bank BCP Banco Espirito Santo BBVA Garanti Akbank JPMorgan Chase ASIA/PACIFIC Australia Azerbaijan ANZ Int l Bank of Azerbaijan

5 China Guam ICBC Hong Kong India Indonesia Japan Korea Kyrgyzstan Malaysia Pakistan Philippines Singapore Taiwan Thailand ICICI JPMorgan Chase AsiaUniversalBank Askari Bank Bank of the Philippine Islands OCBC SinoPac China Trust Commercial

6 MIDDLE EAST/AFRICA Kenya Kuwait National Bank of Kuwait National Bank of Kuwait Saudi Arabia SAMBA Arab National Bank CENTRAL/EASTERN EUROPE Croatia Czech Republic Estonia Hungary Poland Slovak Republic Raiffeisenbank Croatia Raiffeisenbank Czech Republic Raiffeisenbank Hungary Handlowy Tatra Bank REGIONAL SUB-CATEGORY WINNERS: NORTH AMERICA Best Corporate/Institutional Online Securities Trading Best Corporate/Institutional Online Securities Research Brown Brothers Harriman Wachovia

7 LATIN AMERICA Best Corporate/Institutional Online Securities Research Banco do Brasil Banco do Brasil EUROPE JPMorgan Chase RZB BCP ActivoBank7 Akbank ActivoBank7 RZB ASIA/PACIFIC JPMorgan Chase (Malaysia) ICICI MIDDLE EAST/AFRICA Best Corporate/Institutional Online Securities Trading Best Corporate/Institutional Online Securities Research SAMBA Burgan Bank Burgan Bank Burgan Bank SAMBA Nat l Bank of Kuwait Nat l Bank of Kuwait Arab Nat l Bank Nat l Bank of Kuwait Nat l Bank of Kuwait CENTRAL/EASTERN EUROPE Handlowy

8 REGIONAL WINNERS: NORTH AMERICA LATIN AMERICA / EUROPE Banco Comercial Português BBVA ASIA/PACIFIC ICICI MIDDLE EAST/AFRICA National Bank of Kuwait CENTRAL/EASTERN EUROPE Handlowy

9 Tatra Bank GLOBAL SUB-CATEGORY WINNERS JPMorganChase Best Corporate/Institutional Online Securities Research / Best Corporate/Institutional Online Securities Trading Banco do Brasil / / OVERALL WINNERS Best Global Corporate/Institutional Internet Bank Best Global Consumer Internet Bank Best Global Internet Bank ###

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