Banking Sector Review Results & Performance 2003

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1 Banking Sector Review Results & Performance 2003 HEAD OFFICE Qatar National Bank SAQ, P O Box 1000 Doha, Qatar Tel. (+974) Fax (+974) ccsupport@qatarbank.com UNITED KINGDOM General Manager - Charles Brodie 51 Grosvenor Street, London W1K 3HH Tel. (+44) , Fax (+44) charles.brodie@qnb.co.uk FRANCE General Manager - Luc Debieuvre 58 Avenue d Iena, Paris Tel. (+33) , Fax (+33) luc.debieuvre@qnbparis.com

2 Contents Qatar National Bank Heralding a New Era Highlights of 2003 Results Year 2003 Achievements Qatari Banking Sector Highlights of 2003 Results: Balance Sheet Highlights of 2003 Results: Shareholders Equity Highlights of 2003 Results: Profitability ( ) Assets Loans & Advances Customer Deposits Total Shareholders Equity Net Profit Doha Securities Market Market Capitalisation DSM Index

3 QNB: Heralding a New Era The Year 2004 marks QNB s 40 years of service to the community. Heralding a new era, QNB launched a dynamic new look that effectively reflects its current growth, prosperity, community support, and also its focused approach and vision for the future. Five-Year Performance Summary Net profit increased by 41.8% from QR452.1 million in 1999 to QR641.1 million in Return on Average Equity increased from 12.1% in 1999 to 15.1% in Earnings per share, on diluted bases, increased from QR4.4 in 1999 to QR6.2 in Share price, on diluted bases, increased from QR54.0 in 1999 to QR126.9 in Maintained a steady, well controlled and improved efficiency ratio (costs to income) at 26.5% in 2003 compared to 28.1% in Growth in Delivery Channels The domestic branch network increased by 7 branches to 33 in 2003 from 26 in 1999, with extended operating hours at various locations, including shopping malls and the airport. The Bank was the first to establish a 24-hour Call Center and operates the only fully automated 24-hour self-service e-branch in Qatar. The ATM network increased from 38 in 1999 to 66 in 2003, with enhanced functionality. QNB s PC banking platform al-watani.com was migrated to the internet to enable customers to access their accounts from anywhere in the world. Highlights of QNB s 2003 Year-End Results Net profit up by 10.5% to QR641.1 million ($176.1 million) from QR580.2 million in Total income increased by QR73.4 million (7.4%) to QR1,059.6 million. Total assets grew by QR3.7 billion (12.0%) to QR34.8 billion. Deposits up by QR500 million (2.1%) to QR24.1 billion. Loans and advances up by QR3.2 billion (16.0%) to QR23.1 billion. Shareholders funds increased by 12.6% to total QR5.6 billion ($1.5 billion). Return on Average Equity up from 14.0% in 2002 to 15.1% in Risk Asset Ratio of 30% compared to Qatar Central Bank & Basle stipulations of 10% and 8%, respectively. Earnings per share up from QR5.6 to QR6.2. Improved Efficiency ratio (costs to income) of 26.5% (2002: 26.9%). Total Assets Net Profit 2 3

4 QNB : Year 2003 Achievements Ratings QNB is the highest rated bank in Qatar and is currently rated by Moody s, Capital Intelligence and Fitch. Moody s was the most recent to raise QNB s ratings, and in December 2003 raised the outlook for QNB s D+ financial strength rating from stable to positive. QNB s ratings are shown in the table below. Agency Long-Term Short-Term Financial Strength/ Individual Moody s A3 P-2 D+ Capital Intelligence A- A2 A- Fitch A- F2 B/C Awards QNB s leading role in the Qatari banking sector, its emphasis on superior customer service, and the increasing range of products and services via multiple delivery channels were prime reasons for the selection of QNB over the past several years as the Best Bank in Qatar from leading publications. These included: The Banker, Euromoney, Global Finance and Banker Middle East. Additional Awards in 2004 included Trade Finance Deal of the Year Award, and Best Foreign Exchange Bank and Providers by Global Finance. Qatari Banking Sector : Highlights of 2003 Results Balance sheet Total Assets Banking Sector: increased by QR11.3 billion (18.0%) to QR74.2 billion. Qatari Banks: increased by QR10.4 billion (18.5%) to QR66.4 billion. Foreign Banks: increased by QR0.9 billion (13.9%) to QR7.8 billion. Loans and Advances Banking Sector: increased by QR7.5 billion (20.5%) to QR44.0 billion. Qatari Banks: increased by QR6.9 billion (20.9%) to QR40.0 billion. Foreign Banks: increased by QR0.6 billion (16.4%) to QR4.0 billion. Customer Deposits Banking Sector: increased by QR6.1 billion (12.4%) to QR55.3 billion. Qatari Banks: increased by QR5.3 billion (12.2%) to QR49.0 billion. Foreign Banks: increased by QR0.8 billion (13.7%) to QR6.3 billion. Branch and ATM Network QNB operates the largest distribution network and by the end of 2003 had 33 domestic branches and offices, along with 66 ATM s. Customer Deposits Loans & Advances 4 5

5 Qatari Banking Sector : Highlights of 2003 Results Shareholders Equity Banking Sector: up by QR2,029 million (23.5%) to QR10,648 million. Qatari Banks: up by QR1,887 million (23.8%) to QR9,800 million. Foreign Banks: up by QR143 million (20.2%) to QR849 million. Shareholders equity to assets ratio for the sector as a whole stood at 14.3%, with the ratio of Qatari banks at 14.8% and that for foreign banks at 10.8%. Profitability Banking Sector: up by QR354.8 million (27.5%) to QR1,645.5 million. Qatari Banks: up by QR306.1 million (27.4%) to QR1,423.5 million. Foreign Banks: up by QR48.7 million (28.1%) to QR222.0 million. Return on Average Assets for the sector stood at 2.40% in 2003 and averaged 1.95% during Return on Average Equity for the sector stood at 17.08% in 2003 and averaged 14.03% during Assets Qatar National Bank 22,356 24,621 28,391 31,056 34,789 Doha Bank 5,064 5,512 6,505 7,408 9,057 Commercialbank 4,641 5,066 5,208 6,141 8,785 Qatar Islamic Bank 3,983 4,059 4,410 4,766 5,598 Al-Ahli Bank of Qatar 2,667 2,623 2,115 2,155 2,545 Qatar International Islamic Bank 1,840 2,098 2,700 3,040 3,907 Grindlays Qatar Bank ,043 1,140 1,335 Qatar Industrial Development Bank HSBC 2,003 2,334 2,146 2,292 2,683 Arab Bank 1,606 1,518 1,547 1,677 1,842 BNP Paribas Standard Chartered ,027 Mashreqbank United Bank Limited Bank Saderat Iran Total Shareholders Equity Total 46,680 50,634 56,819 62,902 74,239 Qatari Banks 40,798 44,257 50,628 55,993 66,373 Foreign Banks 5,881 6,377 6,191 6,909 7,

6 Loans & Advances Customer Deposits Qatar National Bank 14,496 13,691 18,949 19,953 23,141 Doha Bank 2,719 2,810 3,305 4,136 4,857 Commercialbank 2,284 2,429 2,730 3,372 4,655 Qatar Islamic Bank 3,133 3,423 3,528 2,496 3,300 Al-Ahli Bank of Qatar 1,328 1,216 1,063 1,043 1,256 Qatar International Islamic Bank 1,599 1,841 2,382 1,466 2,058 Grindlays Qatar Bank Qatar Industrial Development Bank HSBC 1,211 1,412 1,300 1,316 1,482 Arab Bank BNP Paribas Standard Chartered Mashreqbank United Bank Bank Saderat Iran Total 28,780 28,712 35,614 36,536 44,021 Qatari Banks 25,573 25,433 32,442 33,099 40,020 Qatar National Bank 12,778 18,169 21,390 23,600 24,100 Doha Bank 3,815 4,546 5,490 6,278 7,427 Commercialbank 3,319 3,559 3,646 4,390 6,272 Qatar Islamic Bank 3,285 3,315 3,649 4,113 4,763 Al-Ahli Bank of Qatar 2,128 2,265 1,784 1,569 1,796 Qatar International Islamic Bank 1,526 1,648 2,208 2,696 3,465 Grindlays Qatar Bank ,130 HSBC 1,732 1,988 1,826 1,788 2,051 Arab Bank 1,371 1,340 1,354 1,473 1,638 BNP Paribas Standard Chartered Mashreqbank United Bank Bank Saderat Iran Total 31,358 38,562 44,226 49,159 55,262 Qatari Banks 26,851 33,538 39,072 43,613 48,953 Foreign Banks 4,507 5,023 5,154 5,546 6,308 Foreign Banks 3,207 3,279 3,172 3,437 4,

7 Total Shareholders Equity Net Profit Qatar National Bank 4,063 4,335 4,714 4,981 5,608 Doha Bank ,120 Commercialbank ,411 Qatar Islamic Bank Al-Ahli Bank of Qatar Qatar International Islamic Bank Grindlays Qatar Bank Qatar Industrial Development Bank HSBC Arab Bank BNP Paribas Standard Chartered Mashreqbank United Bank Limited Bank Saderat Iran Total 6,580 6,872 7,821 8,619 10,648 Qatari Banks 6,064 6,325 7,200 7,913 9,800 Foreign Banks Qatar National Bank Doha Bank Commercialbank Qatar Islamic Bank Al-Ahli Bank of Qatar Qatar International Islamic Bank Grindlays Qatar Bank Qatar Industrial Development Bank HSBC Arab Bank BNP Paribas Standard Chartered Mashreqbank United Bank Limited Bank Saderat Iran Total , ,645.5 Qatari Banks , ,423.5 Foreign Banks Note: Foreign Banks Net Profit on after tax basis

8 Doha Securities Market Market Capitalisation As at May 31, 2004 DSM Index May 31, 2004 DSM Index 1, , , , , , % Change during year -0.76% -8.03% 37.21% 37.33% 69.83% 41.05% 12

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