Mobile Banking: Baby Steps to Get in the Game

Transcription

1 Mobile Banking: Baby Steps to Get in the Game May 19, 2011 PRESENTED BY: Phil Capodice, Consultant, Treasury Strategies George Ravich, EVP & Chief Marketing Officer, Fundtech Ltd Treasury Strategies, Inc. All rights reserved.

2 A New Path to Growth... and Challenges w w w. T r e a s u r y S t r a t e g i e s. c o m 2!

3 Understanding the Underlying Forces w w w. T r e a s u r y S t r a t e g i e s. c o m 3!

4 The Social Backdrop 4G G G G w w w. T r e a s u r y S t r a t e g i e s. c o m 4!

5 The Social Backdrop 4G G G G Current Norms: User comfort Ubiquitous presence Immediacy w w w. T r e a s u r y S t r a t e g i e s. c o m 5!

6 Commercial Mobile Banking 1997: Merita Bank offers retail banking via text message: Coke anyone? 2006: Wells Fargo offers mobile alert services to small businesses 2007: Wells first to offer mobile banking app for corporates: CEOMobile 2010: Fundtech introduces Mobile ACCESSplus w w w. T r e a s u r y S t r a t e g i e s. c o m 6!

7 Current Use is Limited Do you use mobile banking applications for Treasury? Yes Reasons for Not Using Mobile Applications No Don't believe data is secure Don't use mobile devices Current bank(s) do not offer a mobile application for treasury or payments Other w w w. T r e a s u r y S t r a t e g i e s. c o m 7!

8 Comparison Between Norms 4G G G G : Wells Fargo offers mobile alert services to 1997: Merita small Bank offers businesses retail banking via text message: Coke anyone? 2010: 2007: Wells Fundtech first to offer introduces mobile Mobile banking app ACCESSpl for us corporates: CEOMobile Personal Mobile Use User comfort Ubiquitous presence Immediacy Corporate Mobile Banking Security concerns < 4% of corporate users Immediacy w w w. T r e a s u r y S t r a t e g i e s. c o m 8!

9 Typical Treasury Structure 20 Median Worldwide Treasury FTE Asia-Pacific Europe North America Middle Market Mid-Corporate Large Corporate Revenue: <$1 Billion $1-5 Billion >$5 Billion w w w. T r e a s u r y S t r a t e g i e s. c o m 9!

10 Typical Treasury Structure w w w. T r e a s u r y S t r a t e g i e s. c o m 10!

11 Typical Treasury Structure w w w. T r e a s u r y S t r a t e g i e s. c o m 11!

12 User Base By Region Q: If your bank were to offer mobile corporate banking services in the next 12 months, how likely would you be to use it to perform advanced Very Likely Likely Western Europe (n=121) 25% 12% North America (n=87) 13% 16% Asia- Pacific (n=61) 13% 15% All other geographies (n=41) 12% 15% Source: Aite Group, 2010 w w w. T r e a s u r y S t r a t e g i e s. c o m 12!

13 What Do They Want? Information Execution w w w. T r e a s u r y S t r a t e g i e s. c o m 13!

14 What Do They Want? Desired Uses of Commercial Mobile Banking View balances 99.0% Confirm trades 83.0% Approve payments for release 70.0% Release payments 61.0% Execute trades 56.0% Other 46.0% Reset user passwords 31.0% Source: 2010 TSI survey of 539 treasury practitioners globally w w w. T r e a s u r y S t r a t e g i e s. c o m 14!

15 Other Insights Extension of TMS Easy to learn Increased convenience w w w. T r e a s u r y S t r a t e g i e s. c o m 15!

16 Mobile Corporate Banking Baby Steps to Get In The Game Thank You for Attending Today!

17 Topics Very brief company background Emergence of mobile corporate banking Mobile ACCESSplus Demo

18 Fundtech s Operations Geography 16 locations, 4 continents London Zurich Wales N ham Geneva Frankfurt San Francisco Los Angeles Boston New Jersey Atlanta Tel Aviv Pune Tokyo Singapore 5 Development Centers 2 Managed Service Centers 3 ASP Data Centers 16 offices Australia Sales by Geography Revenue $142 Europe 40% North America 40% ROW 20%

19 Current Product Portfolio Fundtech s Product Domain Bank Opera@ons Customer Facing Payments (Domes@c, Cross- Border, SEPA, FX) Financial Messaging Cash Management/ Electronic Banking High Value Payments CLS SWIFT Cash Management Financial Supply Chain Bacs Payments ACH Mass Payments SWIFT Corporate Access Domes@c & Mul@- Country Cash Management Electronic Invoice Presentment and Payment Corporate Expense Report Mgt. Bank Liquidity Management Payments Services Hub RTGS Connec@vity Corp. Liquidity Management Supply Chain Financing Cash Flow Opera@ons

20 Mobile Corporate Banking 2011 Presentation

21 Usage of Mobile Banking Services Fast growth in consumer use of mobile banking services.

22 Growth in Tablet Computers Tablets are a new business productivity tool. A game changer for mobile corporate banking Many business have raced to snap up ipads Aug.24, 2010

23 Global Research of Treasury Execs. Fielded with gtnews October 2010 Analysis done by AiteGroup 320 Total respondents Respondent Demographics

24 Key Findings Interest / Likely to Use 65% likely to use basic functions 56% likely to use advanced functions Key Benefits 39% Anytime access to account info. 38% take immediate action Key Concerns 65% say that security is a concern Of those not interested security is the reason

25 Willingness to Pay for Service 49% willing to pay extra for mobile services Fixed annual or transaction fee

26 Conclusions first-mover advantage exists for any institution addressing the unmet market need for corporate mobile banking. Whether to offer corporate mobile banking services is something that all commercial banks around the globe should be considering. Christine Barry

27 PaymentsLIVE! Reasearch The survey of 267 bankers 54% say mobile corporate banking top/very important priority 42% rated customer interest extremely or very high 31% believe its a competitive differentiator for their bank 77% think fraud/security is biggest barriers to growth

28 PaymentsLIVE! Research Is mobile banking services an incentive for small businesses to move from the retail platform to the cash management platform? 168 banker responses

29 Mobile ACCESSplus The first mobile corporate banking platform

30 Mobile ACCESSplus Platform and Apps Handle multiple operating systems Institute security Deal with mobile networks Connect into bank s backend / become a channel

31 Which Platform and Devices? Platforms targeted by Mobile Applications in 2010

32 Which Platform and Devices? Projected platforms targeted by Mobile Applications in 2011

33 Mobile ACCESSplus Devices

34 Apps. Customized for Each OS Ease of Use

35 Security Life Cycle Registration Daily Use Termination

36 Security Registration Password Digital Certificate Activation Approved Mandate Corporate KYC

37 Security - Daily Use Authorization Digital Signing Encryption Transmission Storage Location GPS feature in smartphones

38 Security - Termination Natural / Voluntary Mandate revoked Lost / Stolen Remote Kill Encrypted Store

39 Capabilities / Apps. Visibility Real-Time Information Approval & Release Payment Initiation Payment Capture Administration Treasurer + Sales Person + Managing Director

40 Leveraging Existing Infrastructure

41 CASHplus CASHplus Desktop

42 CASHplus

43 Accountis EIPP

44 Accountis EIPP

45 Demos

46 A New Path to Growth... and Challenges w w w. T r e a s u r y S t r a t e g i e s. c o m 46!

47 Questions Phil Capodice Consultant Treasury Strategies xx George Ravich EVP & Chief Marketing Officer FundTech w w w. T r e a s u r y S t r a t e g i e s. c o m 47!

48 About Treasury Strategies, Inc. Who We Are Treasury Strategies, Inc. is the leading treasury consulting firm working with corporations and financial services providers. Our experience and thought leadership in treasury management, working capital management, liquidity and payments, combined with our comprehensive view of the market, rewards you with a unique perspective, unparalleled insights and actionable solutions. What We Do Corporations We help you maximize worldwide treasury performance and navigate regulatory and payment system changes through a focus on best practices, technology, liquidity and controls. Treasury Technology We provide guidance through every step of the technology process. Our expert approach will uncover opportunities to optimize the value of your treasury through fully integrated technology solutions. Financial Services Our experience, analytic approach and benchmarks provide unique consulting solutions to help you strengthen and grow your business. w w w. T r e a s u r y S t r a t e g i e s. c o m 48!