Association News. Third Issue 2018 VACATION RESORTS INTERNATIONAL. Perfecting the Art of Hospitality

Transcription

1 Association News Third Issue 2018 LAKE ARROWHEAD CHALETS TIMESHARE OWNERS ASSOCIATION NOTICE OF ANNUAL MEETING OF THE MEMBERS AND PROXY SOLICITATION The Annual Meeting of the members of the Lake Arrowhead Chalets Timeshare Owners Association will be held on Saturday, October 20, 2018, at The Lake Arrowhead Resort and 10:00 a.m. YOU ARE URGED TO FILL IN, DATE, SIGN, AND RETURN THE ENCLOSED POSTAGE-PAID PROXY CARD WHETHER OR NOT YOU PLAN TO BE AT THE MEETING. SUCH ACTION WILL NOT AFFECT YOUR RIGHT TO VOTE IN PERSON SHOULD YOU DECIDE TO ATTEND THE MEETING. If a quorum of the membership is not represented at the meeting, either in person OR BY PROXY, the Association may be required to adjourn and reschedule the meeting AT ADDITIONAL EXPENSE TO THE ASSOCIATION PAID FROM YOUR ASSESSMENTS. Therefore, you are urged to complete, sign and return the proxy card. You are not required to vote on any issue. Checking the blank marked Withhold will ensure that your proxy will not be voted BUT WILL STILL COUNT TOWARD THE QUORUM REQUIREMENT. The agenda for the meeting is as follows: 1. Approve the minutes of the previous annual meeting. 2. Election of four (4) members to the Board of Directors. 3. Transaction of any business that may properly come before the meeting or any reconvening thereof. ************************************************************************************************************* By signing and returning the proxy card, you, as an owner and member of the Lake Arrowhead Chalets Timeshare Owners Association, appoint Secretary, Herb M. Uhlhorn, as Proxy Holder with full power of substitution to vote and otherwise represent you at the Annual Meeting on Saturday, October 20, 2018, and at any reconvening thereof, and to vote your membership as fully as you might or could do if personally present upon such business as may properly come before the meeting. You may revoke this proxy in writing at any time and it will not be used if you attend the meeting and vote in person. The proxy will be voted as you indicate and, if no indication has been made, or if you fail to cast all the votes to which you are entitled, your uncast votes will be used as the Proxyholder deems advisable on the matters set forth above. If there are any items of business you wish to present for action by the owners at the Annual Meeting, please write to Charles Wendt at Vacation Resorts International, Commercentre Drive, Lake Forest, CA or fax to (949) VACATION RESORTS INTERNATIONAL Perfecting the Art of Hospitality

2 Lake Arrowhead Chalets Timeshare Owners Association Statements by Candidates to Board of Directors 2018 #1 Marion Phelps, Coronado, CA (Incumbent) EXPERIENCE: I currently work in Environmental Affairs at San Diego International Airport. I have served as President of the Lake Arrowhead Chalets Timeshare Board of Directors for the past three years. Additionally, I represent the Timeshares on the Master Association Board, advocating for timeshare owners. I also volunteer on a committee to update the Master Association governing documents. I own my home in Coronado, CA. It is a condominium association of which I am a member of the Board of Directors, serving as President. There I also volunteer on a committee to update the governing documents. EDUCATION: I am a Certified Project Manager and also certified through Airports Council International in Airport Environmental Management. OBJECTIVES: Maintain accountability and transparency in Board operations. I will work to ensure adequate resources (including staff, finances and technology) to meet or exceed our members expectations and experiences. #2 Woodson Samuel, Long Beach, CA (Incumbent) EDUCATION: Masters Science Interactive Communications. B Science in Business & Management. Both University of Redlands. Management of Technical Personnel certification from UCLA Anderson Graduate School, Hazardous Materials Management from UCLA School of Engineering. EXPERIENCE: Anderson Villas Treasurer, California B General Building, C10 Electrical & Hazmat Certification and seven US Patents. Currently employed by Toyota and have been with the company for 26.5 years. I have served on the Lake Arrowhead Chalets Board for four years and have worked to keep costs minimized to maintain the lowest annual dues. OBJECTIVES: Serve the Board Activities providing effective and critical review of issues to provide the best service at the least cost for owners. #3 David Dicus, Apple Valley, CA (Incumbent) EDUCATION: BS Degree in Agriculture, Advance Proficiency in Law Enforcement, AA Law Enforcement EXPERIENCE: 32 years in Law Enforcement and retired at the rank of Lieutenant. Handled many types of budgets. Hired and fired employees. Testified criminally and civilly in court. Currently live in a HOA, Spring Valley Lake, CA and served on the following committees, i.e.; Safety, Architectural committee. OBJECTIVES: Promote fiscal responsibility, develop a short and long term vision for the Chalets, approach problems with a problem solving mentality & develop policies that apply. Support the policies that previous boards have developed and that fit today s ever evolving social and business environment. Just A Reminder Property Taxes Property taxes come from the San Bernardino County Tax Assessors Office. If you are NOT receiving an annual tax bill, you will need to contact the tax assessor at (909) to ensure that they have your correct billing address. Assessment Billing Just a reminder assessment billing will be mailed out by November 1, For those of you who pay annually, payments are due by Dec January 1, 2019 they become delinquent. If you have any questions please call the Assessment Billing & Collections department at (949) or call the Lake Arrowhead Chalets office at (909) Paying Assessment Dues Monthly Just a reminder for those of you who are pay monthly, you will need to contact the assessment and billing department either by phone or by a written letter stating that you would like to pay monthly with the first month s payment. Monthly assessment payments are due upon receipt and considered delinquent on the 15th of each month. As a delinquent account, you will no longer receive a monthly statement and payment in full is due. All payments are due on or before August 1st, If you have any questions please call the Assessment Billing & Collections department at (949) or call the Lake Arrowhead Chalets office at (909) Scheduled Board Meetings for Lake Arrowhead Chalets REGULAR BOARD MEETINGS Saturday, October 20, 2018 after HOA at Lake Arrowhead Resort and Spa ANNUAL BOARD MEETING Saturday, October 20, 2018 at 10:00 am at Lake Arrowhead Resort and Spa Meeting dates, times and places are subject to change.

3 LAKE ARROWHEAD CHALETS OWNERS ASSOCIATION BOARD MEETING HIGHLIGHTS July 14, 2018 The meeting took place at Desert Isle Resort at 9:00 a.m. Board members present were Marion Phelps, Herbert Uhlhorn, Jennifer La Fontaine and David Dicus. Kevin Jetton and Woodson Samuel were unable to attend. Representing management was Charles Wendt from VRI and Denise Vasquez, Resort General Manager. The following actions took place: Approved the Board of Directors Meeting Minutes of April 14, 2018 as presented. The Board directs Management to begin the process of cleaning up inventory attached to unit #124 (account numbers that start with 08) so the unit can be sold as a whole unit. Begin the foreclosure process on delinquent owners and begin to contact owners in good standing and attempt to attach the deed to another unit. Cooperating owners in good standing will receive a free bonus week for use at LAC or exchange. Approved a number of previously unapproved replacement items as follows: Television for #112 purchased from Walmart in the amount of $274.84, water heaters for #120 and #138 purchased from Lake Drive Hardware in the amount of $ each and resurfacing of bathtubs completed by Reliable Kitchen & Bath in the amount of $4,100. Total amount approved $5, Approved a funds transfer in the amount of $19, to reimburse the operating account from reserves for replacement items paid out of operating. Approved the 2019 operating budget with a 12.21% increase ($655 to $735) on the two-bedroom units and 11.96% increase ($736 to $824) on the three-bedroom units. Reconfirmed the Assessment Billing & Collection Policy to include the Eight Month Payment Plan. Approved Operating Funds in the amount of $1,575 for a photo shoot of the unit interiors with Chet Frohlich Photography. Approved changing the booking day for both Friday and Sunday reservations to Thursday. In the case of a holiday falling on Thursday, the booking day will be the following Monday. Approved replacement funds in the amount of $108, for the replacement of living room furniture, dining room furniture and carpet in the last eight two-bedroom units. Vendor, Granite State, will be notified that the Association does not want to pay the deposit until December 2018 with delivery of furniture sometime in Tabled discussion on a security camera monitoring and computer service maintenance agreement until the vendor can show proof of insurance. Approved a maintenance agreement with Lake Arrowhead Village Management for HVAC equipment in the amount of $70.00 per quarter. (NOTE: A copy of the minutes is at the resort for your review. If you wish to have a copy for your records, please send your request to Vacation Resorts International, Attention: Samantha Colter, Commercentre Drive, Lake Forest, CA and a copy will be mailed to you.) Manager s Message There will be a change on the Booking Day for your yearly reservation starting on the New Year January 1, When booking your reservation 1 year in advance for Friday and Sunday check-in, you will be able to book for both check-in days on Thursday at 6am by phone (949) or online at If a holiday falls on a Thursday you can book the following business day which will be Monday. Please review the Booking Calendar for 2020 & This calendar will be available on our website arrowheadchalets.net in the owners section. If you have any questions please give me a call (909) See you soon, Denise Vasquez Events Concert Series every Friday and Saturday night until September 8, 2018 in the Lake Arrowhead Village at Center Stage. For more information please call (909) Farmers Market every Friday in the Lake Arrowhead Village until August 31 from 2pm to 6pm. For more information please call (909) It s Southern California s largest free admission Oktoberfest & you re invited! Join us as we celebrate this time honored German tradition with dancing, authentic food & great German beer! September 15 through October 28. Every Saturday & Sunday starting at noon at Center Stage in the Lake Arrowhead Village. For more information & table reservations please call (909) Annual Home Tour September 15. For more information please call (909) Sky Park at Santa s Village: www. skyparksantavillage.com. For more information please call (909) Black Friday and Traditional Tree Lighting: 6 to 9 pm. For more information please call (909)

4 Lake Arrowhead Chalets Vacation Resorts International Commercentre Drive Suite 100 Lake Forest, CA PRSRT STD U.S. POSTAGE PAID LITHTEX NW VENUE Assessm Room re PROXY ENCLOSED ADDRESS SERVICE REQUESTED PENSES erating ex Salaries and On Payroll Utilities Satellite Telepho Houseke Mainten Activitie Lithtex NW Perfecting the Art of Hospitality Vacation Resorts International PUBLICATION David Dicus, Director Service Directory MANAGEMENT Vacation Resorts International (VRI) Commercentre Drive, Suite 100 Lake Forest, CA (949) EXCHANGE INFORMATION Trading Places International... (800) RCI... (877) II... (800) RESERVATIONS Information/Assistance... (949) Bonus Time... (909) Vacation Tyme... (866) OWNER SERVICES Assessment Billing & Collections... (949) Rentals... (949) Chamber of Commerce... (909) Highway Patrol... (909) Recreation Center... (909) Visitors Bureau... (909) Weather... Road Report... (800) San Bernardino Sheriff Dept... (909) Lake Arrowhead Chalets P. O. Box 2293, Lake Arrowhead, CA (909) Fax (909) ministrati Corpora Property Insuranc Accoun Vacatio Office/m Bank/cr Office r Master a Manage HOA m Reserve Director Marketi ABC po Foreclos Legal Bad deb placemen NUAL A OTE: A

5 LAKE ARROWHEAD CHALETS TIMESHARE ASSOCIATION OPERATING BUDGET FOR THE YEAR ENDING DECEMBER 31, 2019 REVENUES Assessments Room revenue and other income TOTAL REVENUES $977, ,413 1,143,710 EXPENSES Operating expenses Salaries and wages (Includes: Front Desk, Housekeeping, Maintenance, and On-Site Management) Payroll taxes/benefits Utilities Satellite TV Telephone/data line Housekeeping/supplies Maintenance/supplies/repairs Activities/hospitality Total operating expenses Administrative/General Corporate tax Property tax Insurance Accounting Vacation tyme commission Office/miscellaneous Bank/credit card fees Office rent Master association fees Management fee HOA mailing/printing/postage Reserve study Directors/meeting expense Marketing expense ABC policy funding Foreclosure expense Legal Bad debt expense Total Administrative/General Replacements (reserves) TOTAL EXPENSES 280, ,488 48,400 6,328 25,000 31,000 21,500 1, ,639 1,080 2,000 26,100 4,100 4,875 14,000 7,419 17, ,500 48,060 4,000 1,200 2,500 2,000 1, , , ,274 91,797 $1,143,710 ANNUAL ASSESSMENTS PER VACATION PLAN: ASSESSMENTS + REPLACEMENTS = TOTAL Two Bedroom $670 + $65 = $735 Three Bedroom $739 + $85 = $824 NOTE: Your Association mails an annual assessment billing statement to each member. In the unlikely event that you do not receive a billing statement from the Association, you have the duty to request a duplicate bill. Failure to receive a billing statement will not relieve you of the obligation to timely pay assessments. (25 Units Intervals) See Reverse Side A copy of the detailed budget will be provided upon request. Send your request to Vacation Resorts International, Attention Julie Macy, Commercentre Dr., Suite 100, Lake Forest, CA 92630, and a copy will be mailed to you.

6 Lake Arrowhead Chalets SEASON USE WEEK NUMBER Call in Day 2019 Friday Arrival Date 2020 Booking Calendar Sunday Arrival Date 2020 Call in Day 2020 Friday Arrival Date 2021 Sunday Arrival Date Jan-3 Jan-3 - Jan-10 Jan-5 - Jan-12 Jan-2 Jan-1 - Jan-8 Jan-3 - Jan Jan-10 Jan-10 - Jan-17 Jan-12 - Jan-19 Jan-9 Jan-8 - Jan-15 Jan-10 - Jan Jan-17 Jan-17 - Jan-24 Jan-19 - Jan-26 Jan-16 Jan-15 - Jan-22 Jan-17 - Jan Jan-24 Jan-24 - Jan-31 Jan-26 - Feb-2 Jan-23 Jan-22 - Jan-29 Jan-24 - Jan Jan-31 Jan-31 - Feb-7 Feb-2 - Feb-9 Jan-30 Jan-29 - Feb-5 Jan-31 - Feb-7 5 HIGH 6 Feb-7 Feb-7 - Feb-14 Feb-9 - Feb-16 Feb-6 Feb-5 - Feb-12 Feb-7 - Feb Feb-14 Feb-14 - Feb-21 Feb-16 - Feb-23 Feb-13 Feb-12 - Feb-19 Feb-14 - Feb Feb-21 Feb-21 - Feb-28 Feb-23 - Mar-1 Feb-20 Feb-19 - Feb-26 Feb-21 - Feb Feb-28 Feb-28 - Mar-6 Mar-1 - Mar-8 Feb-27 Feb-26 - Mar-5 Feb-28 - Mar Mar-7 Mar-6 - Mar-13 Mar-8 - Mar-15 Mar-5 Mar-5 - Mar-12 Mar-7 - Mar Mar-14 Mar-13 - Mar-20 Mar-15 - Mar-22 Mar-12 Mar-12 - Mar-19 Mar-14 - Mar Mar-21 Mar-20 - Mar-27 Mar-22 - Mar-29 Mar-19 Mar-19 - Mar-26 Mar-21 - Mar SWING 13 Mar-28 Mar-27 - Apr-3 Mar-29 - Apr-5 Mar-26 Mar-26 - Apr-2 Mar-28 - Apr-4 13 HIGH 14 Apr-4 Apr-3 - Apr-10 Apr-5 - Apr-12 Apr-2 Apr-2 - Apr-9 Apr-4 - Apr Apr-11 Apr-10 - Apr-17 Apr-12 - Apr-19 Apr-9 Apr-9 - Apr-16 Apr-11 - Apr Apr-18 Apr-17 - Apr-24 Apr-19 - Apr-26 Apr-16 Apr-16 - Apr-23 Apr-18 - Apr Apr-25 Apr-24 - May-1 Apr-26 - May-3 Apr-23 Apr-23 - Apr-30 Apr-25 - May-2 17 SWING 18 May-2 May-1 - May-8 May-3 - May-10 Apr-30 Apr-30 - May-7 May-2 - May May-9 May-8 - May-15 May-10 - May-17 May-7 May-7 - May-14 May-9 - May May-16 May-15 - May-22 May-17 - May-24 May-14 May-14 - May-21 May-16 - May May-23 May-22 - May-29 May-24 - May-31 May-21 May-21 - May-28 May-23 - May May-30 May-29 - Jun-5 May-31 - Jun-7 May-28 May-28 - Jun-4 May-30 - Jun Jun-6 Jun-5 - Jun-12 Jun-7 - Jun-14 Jun-4 Jun-4 - Jun-11 Jun-6 - Jun Jun-13 Jun-12 - Jun-19 Jun-14 - Jun-21 Jun-11 Jun-11 - Jun-18 Jun-13 - Jun Jun-20 Jun-19 - Jun-26 Jun-21 - Jun-28 Jun-18 Jun-18 - Jun-25 Jun-20 - Jun Jun-27 Jun-26 - Jul-3 Jun-28 - Jul-5 Jun-25 Jun-25 - Jul-2 Jun-27 - Jul ***Jul-8 Jul-3 - Jul-10 Jul-5 - Jul-12 Jul-2 Jul-2 - Jul-9 Jul-4 - Jul Jul-11 Jul-10 - Jul-17 Jul-12 - Jul-19 Jul-9 Jul-9 - Jul-16 Jul-11 - Jul HIGH 29 Jul-18 Jul-17 - Jul-24 Jul-19 - Jul-26 Jul-16 Jul-16 - Jul-23 Jul-18 - Jul Jul-25 Jul-24 - Jul-31 Jul-26 - Aug-2 Jul-23 Jul-23 - Jul-30 Jul-25 - Aug Aug-1 Jul-31 - Aug-7 Aug-2 - Aug-9 Jul-30 Jul-30 - Aug-6 Aug-1 - Aug Aug-8 Aug-7 - Aug-14 Aug-9 - Aug-16 Aug-6 Aug-6 - Aug-13 Aug-8 - Aug Aug-15 Aug-14 - Aug-21 Aug-16 - Aug-23 Aug-13 Aug-13 - Aug-20 Aug-15 - Aug Aug-22 Aug-21 - Aug-28 Aug-23 - Aug-30 Aug-20 Aug-20 - Aug-27 Aug-22 - Aug Aug-29 Aug-28 - Sep-4 Aug-30 - Sep-6 Aug-27 Aug-27 - Sep-3 Aug-29 - Sep Sep-5 Sep-4 - Sep-11 Sep-6 - Sep-13 Sep-3 Sep-3 - Sep-10 Sep-5 - Sep Sep-12 Sep-11 - Sep-18 Sep-13 - Sep-20 Sep-10 Sep-10 - Sep-17 Sep-12 - Sep Sep-19 Sep-18 - Sep-25 Sep-20 - Sep-27 Sep-17 Sep-17 - Sep-24 Sep-19 - Sep Sep-26 Sep-25 - Oct-2 Sep-27 - Oct-4 Sep-24 Sep-24 - Oct-1 Sep-26 - Oct Oct-3 Oct-2 - Oct-9 Oct-4 - Oct-11 Oct-1 Oct-1 - Oct-8 Oct-3 - Oct SWING 41 Oct-10 Oct-9 - Oct-16 Oct-11 - Oct-18 Oct-8 Oct-8 - Oct-15 Oct-10 - Oct Oct-17 Oct-16 - Oct-23 Oct-18 - Oct-25 Oct-15 Oct-15 - Oct-22 Oct-17 - Oct Oct-24 Oct-23 - Oct-30 Oct-25 - Nov-1 Oct-22 Oct-22 - Oct-29 Oct-24 - Oct Oct-31 Oct-30 - Nov-6 Nov-1 - Nov-8 Oct-29 Oct-29 - Nov-5 Oct-31 - Nov Nov-7 Nov-6 - Nov-13 Nov-8 - Nov-15 Nov-5 Nov-5 - Nov-12 Nov-7 - Nov Nov-14 Nov-13 - Nov-20 Nov-15 - Nov-22 Nov-12 Nov-12 - Nov-19 Nov-14 - Nov Nov-24 Nov-20 - Nov-27 Nov-22 - Nov-29 Nov-22 Nov-19 - Nov-26 Nov-21 - Nov ***Dec-2 Nov-27 - Dec-4 Nov-29 - Dec-6 ***Nov-30 Nov-26 - Dec-3 Nov-28 - Dec Dec-5 Dec-4 - Dec-11 Dec-6 - Dec-13 Dec-3 Dec-3 - Dec-10 Dec-5 - Dec HIGH 50 Dec-12 Dec-11 - Dec-18 Dec-13 - Dec-20 Dec-10 Dec-10 - Dec-17 Dec-12 - Dec Dec-19 Dec-18 - Dec-25 Dec-20 - Dec-27 Dec-17 Dec-17 - Dec-24 Dec-19 - Dec Dec-26 Dec-25 - Jan-1 Dec-27 - Jan-3 Dec-24 Dec-24 - Dec-31 Dec-26 - Jan-2 52 Dec-31 Dec-31 - Jan-7 USE WEEK NUMBER *** Change due to holiday call center closure

7 ATTN CHARLES WENDT VACATION RESORTS INTERNATIONAL COMMERCENTRE DR LAKE FOREST CA LAKE ARROWHEAD CHALETS TIMESHARE OWNERS ASSOCIATION PROXY BALLOT 2018 THE UNDERSIGNED ACKNOWLEDGES RECEIPT OF THE NOTICE AND PROPOSED AGENDA FOR THE ANNUAL MEETING OF THE LAKE ARROWHEAD CHALETS TIMESHARE OWNERS ASSOCIATION TO BE HELD ON SATURDAY, OCTOBER 20, 2018, AND APPOINTS THE SECRETARY, HERBERT M. UHLHORN, AS PROXY HOLDER WITH FULL POWER OF SUBSTITUTION. THIS PROXY WILL BE VOTED AS INDICATED. WHERE NO INDICATION IS MADE, OR IF YOU FAIL TO CAST ALL THE VOTES TO WHICH YOU ARE ENTITLED, PROXYHOLDER WILL CAST ALL UNUSED VOTES AS SEEN FIT ON ANY BUSINESS WHICH MAY PROPERLY COME BEFORE THE MEETING OR ANY RECONVENING THEREOF. ************************************************************************************************************************************************************ ELECTION INSTRUCTIONS: Four (4) candidates will be elected. You may cast a total of four (4) votes for each interval you own. Cast them all for one candidate or divide them among as many as you wish. DO NOT CAST FRACTIONAL VOTES! Do not use a or an X. If you do so, your mark will count as one vote only. Fill in the number of votes you want that candidate to receive. Remember that all unused votes will be cast by the Proxyholder on your behalf. CANDIDATES ** Indicates Incumbent **Marion Phelps **Woodson Samuel **David Dicus (Withhold) (Write-in) Account Number (s) ************************************************************************************************************************************************************ AUTHORIZATION MEASURE INSTRUCTIONS: You may cast one (1) vote for each interval you own. Do not use fractional votes. If you fail to vote, the Proxy holder may cast your vote on your behalf. AUTHORIZATION OF MASTER ASSOCIATION VOTING BY TIMESHARE UNITS In accordance with Section 4.2(n)(i) of the Lake Arrowhead Chalet Timeshare Owners Association ( LACTOA ) CC&Rs, as amended, LACTOA s members hereby authorize the LACTOA Board of Directors, acting through its duly designated representatives, to cast any and all votes for the LACTOA timeshare units at any Master Association membership meetings or ballots conducted from the date of this LACTOA annual meeting through the date of the next LACTOA annual meeting. Mark one: Approve Disapprove ************************************************************************************************************************************************************ By: Signature Print Name Date