Our Products & Services

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1 Our Products & Services

2 Personal Banking We are proud to be a partner in your journey, sharing your growth, goals and aspiration We bring you a comprehensive range of retail banking products and services that are designed to help you achieve all your aspirations. Shaped by our traditional values and inspired by your needs, our Shari a compliant range is driven by innovation, superior technology and responsive customer service. Current Account (Qard-Hassan): Based on the Islamic principle of Qard-Hassan our Current Account comes with various features that will help you perform everyday transactions with ease. The bank will pay the credit balance on demand without any decrease of credit balance or profit. You can deposit or withdraw your money as you wish. Whether you are employed or self-employed, you can now experience everyday banking without compromising your beliefs. Fast & easy documentation FREE Debit Card with same issuance & collection (for OMR accounts only) FREE online banking, SMS alerts & mobile banking. Chequebook facility Available in multiple currencies* Savings Account (Mudaraba): Under Mudaraba principle the customer will act as a capital provider and the bank will act as a Mudarib or entrepreneur using its expertise. The bank pools all customer funds along with its own capital and invests them in Shari a compliant modes of investments. The resulting profit is shared between the bank and the customers according to predetermined ratios. Fast and easy documentation FREE Debit Card with same day issuance and collection (for OMR accounts only) FREE online banking, SMS alerts & mobile banking. Profit payment on a quarterly basis Available for minors Available in multiple currencies* * OMR, USD, EURO, GBP, GCC & other currencies.

3 Wakala Investment Deposit: Term Investment Deposit (Mudaraba): Based on your financial objectives, we take pride in helping you grow your money through flexible, short or long term investments. Our Term Investment Deposit (Mudaraba) is based on Shari a principle of Unrestricted Mudaraba. Under Mudaraba principle, the customer will provide the capital to be invested for a fixed period and the bank will act as a Mudharib entrepreneur using its expertise. The bank pools all customer funds along with its own capital and invests them in Shari a compliant investments for a specified investment term and expected profit rate. The resulting profit is shared between the bank and the customers according to predetermined mutually agreed ratios. We believe you should be able to seek the potential to earn competitive returns on your investment. Wakala Investment Deposit is a scheme that meets your specific needs. The customer (Muwakil) appoints the bank (Wakil) as an agent to invest the customer s funds in Shari a-compliant investments on the customer s behalf at an Expected Profit Rate. The profit is paid (if actually achieved) along with the principle amount on maturity of the investment term. Flexible Tenure (from 1 month up to 5 years) Minimum deposit of OMR 10,000 Attractive Expected Profit Rates Available in multiple currencies* * OMR, USD, EURO, GBP, GCC & other currencies. Profit payment on a quarterly basis Flexible Tenure (Tenure of 1, 3, 6, 9, 12 months or more) Minimum deposit of OMR 400 Optional automatic renewal of the principal amount Available in multiple currencies*

4 Home Finance (Ijarah): Turn your dream home into reality with our Home Finance. Under Ijarah home financing, alizz islamic bank buys the property from the developer/seller based on your promise to lease and then leases it to you for a specified rent amount & lease term. At the end of the lease term, the bank transfers the ownership of the property to you. Open to Omanis & resident expatriates Easy processing & simple documentation Up to 25 years financing options Finance up to 80% of property value Applicable for ready & fully constructed properties Maximum finance amount of OMR 450,000 Minimum salary transfer of OMR 300 for Government employees and OMR 350 for employees of private companies. Available to employed and self employed individuals. Home Finance (Foward Ijarah): Constructing your own home couldn t be any easier with our Shari a Home Finance under Forward Ijarah. The bank constructs the property of your dreams based on your promise to lease. Once the property is ready, the bank leases it to you for an agreed term & rent amount. On maturity and subject to you fulfilling your obligations under the Forward Ijarah Facility document, the bank transfers the ownership of the property to you. Open to Omanis & resident expatriates Easy processing & simple documentation Up to 25 years financing options Finance up to 80% of property value Applies to properties under construction Maximum finance amount of OMR 450,000 Available to employed and self-employed individuals Minimum salary transfer of OMR 300 for Government employees and OMR 350 for employees of private companies.

5 Land Finance (Murabaha): We will help you purchase the land you desire. All you need to do is to choose the land you want, submit the application form with your promise to purchase the land as soon as the bank acquires it. The Bank then buys the land directly from the owner and sells it to you on Murabaha basis for a sale price consisting of the sum of the cost price and the bank s profit. The land will be registered in your name and you pay the sale price in deferred payments. Open to Omanis & resident expatriates Easy processing & simple documentation Up to 10 years financing options Finance up to 80% of land value Available for residential lands Minimum salary transfer of OMR 300 for Government employees and OMR 350 for employees of private companies. Available to employed and self employed individuals. Auto Finance (Murabaha): With competitive profit rates and a smooth approval process, we take pride in helping you fulfill your wish of owning your dream car, whether new or used, in the easiest way possible. Open to Omanis & resident expatriates Easy processing & simple documentation Up to 80% finance Competitive profit rates Easy settlement period, up to 7 years for new cars, and max 5 years for used cars Available to employed and self-employed individuals Minimum salary transfer of OMR 300 for Government employees and OMR 350 for employees of private companies. Available for salary transfer and non-salary transfer customers.* * Terms & Conditions Apply.

6 Personal Finance (Service Ijarah): Our Personal Finance is based on the Islamic principle of Service Ijarah. In Service Ijarah, the bank will have agreements with various service providers, whereby the bank leases the services required by the customer directly from the provider and sub-leases them to the customer on the basis of Service Ijarah. Open to Omanis & resident expatriates Easy processing & simple documentation Attractive profit rates 100% finance of service value Available to employed and self-employed individuals Minimum salary transfer of OMR 300 for Government employees and OMR 350 for employees of private companies. Open to Omanis & resident expatriates Easy processing & simple documentation Available to employed and self-employed individuals 100% finance of goods value Minimum salary transfer of OMR 300 for Government employees and OMR 350 for employees of private companies. Attractive profit rates Credit card Awarded as the Best Credit Card at the Banker Middle East in 2014, we offer you a world of privileges, rewards and experiences with alizz islamic bank Titanium & Platinum Cards. A world of banking centered around you to meet your discerning needs. Personal Finance (Goods Murabaha): Under the Goods Murabaha Product, you will apply to purchase goods providing a quote from the dealer & promise that you shall purchase the goods from the bank upon the bank s acquisition thereof. The bank then purchases the goods from the supplier and sells the same to you on Murabaha basis for a certain price payable through deferred installments. Shari a Compliant Credit Cards Access to VIP lounges at selected airports SMS notification with every transaction 24/7 dedicated customer care helpline Safe online shopping with our enhanced security 3D secure feature

7 Corporate Banking The corporate scene in the Sultanate continues to evolve witnessing substantial growth and innovation across various industries. alizz islamic bank aims to provide Shari a compliant financial solutions for Corporate, Government and Individual Customers. Our focus is on your business requirements driven by industry insight, superior technology and highest commitment to exceptional and responsive customer service. All our products and services are approved by the Shari a Supervisory Board (SSB). Our experienced team can offer you a comprehensive suite of corporate solutions in various sectors and industries that meet your business needs for both short and long term banking businesses.

8 Accounts and Deposits: Business Current Account alizz Business Current Account is based on the Qard Hassan contract, and offers client s safe keeping of their cash deposits against the Bank s guarantee to provide the depositor s funds on demand. Call Investment Account alizz Call Investment Account is an investment account based on the Islamic contract of Mudaraba that works on a profit and loss sharing basis. Mudaraba refers to a contract between you and the Bank for the investment of your funds in Shari a compliant investments in the Mudaraba Pool and the resultant profits are shared according to the agreed profit sharing ratio and the relevant weightages assigned to each account. At the end of each quarter, the bank calculates & distributes profits to the account holder. Term Investment Deposit Mudaraba If you are a short to medium term investor and want your money to work harder for you, then Term Investment Deposit may be a suitable product. Your investment is placed in a common Mudaraba Pool and is invested in strict compliance with Shari a to generate the best possible returns. A flexible investment tenure structure enables financial freedom. Wakala Term Investment Deposit Investment Wakala We believe you should be able to seek the potential to earn competitive returns on your investment. Wakala Term Invesment is a scheme that meets your capital growth needs. You, the Muwakil, appoint the Bank Wakil as an agent in order to invest your funds in Shari a compliant investments on your behalf at an expected profit rate, which shall be paid to you (if actually achieved) along with the principle amount.

9 Financing Products Working Capital The Working Capital Finance Product provides our corporate clients the assurance that the company is able to continue its operations smoothly. The Bank s Working Capital Finance product is offered to finance the various needs of our clients including, but not limited to, the following requirements: Term Finance We offer an extensive selection of products in this area from short-term, medium-term to long-term finances. We can offer flexible Term Finance to finance projects, construction, capital expenditure, heavy equipment, commercial real estate and many more. Our Term Finance will help you ensure that your finance needs are met in flexible, Shari a complaint manner. The following are some of the finance types the bank can offer you under Term Finance Product. Working Capital Financing Purposes Purchase of Equipment Purchase of Merchandise Purchase of Raw Materials Others Islamic contract/ structure Ijarah Muntahia Bittamleek (Ready Assets) Murabaha Murabaha Depending on the type of finance/ purpose Term Finance purposes Purchase of Assets (Equipment/ Property) Construction Projects Conversion of conventional loans Others Islamic contract/ structure Ijarah Muntahia Bittamleek (Ready constructed assets) Forward Ijarah (Under construction assets) Purchase & Leaseback Depending on the type of finance/ purpose

10 Trade Finance The bank provides trade finance facilities to its customer for the purpose of import/ export of goods based on Wakala or Murabaha contracts. All Shari a compliant goods can be exported or imported or locally purchased through trade finance. In addition the bank offers Letter of Guarantees based on the principles of Kafalah. The common examples for Trade Finance products and Services include: Type of Trade Finance Letter of Credit (LC) (Sight & Usance LC) Confirmation of Documentary Credit Documentary Credit Collection Letter of Guarantee Islamic contract/ structure Murabaha Wakala Kafala Purposes Import / Export of: Raw materials Finished Goods Machinery, plant and equipment Other Shari acomplaint goods Tender Bonds (Bid Bonds) Performance Bonds Advance Payment Bonds Payment / Financial Guarantee Retention Guarantee Shipping Guarantee Treasury Services With alizz islamic bank, professional and corporate customers benefit from a wide range of Treasury options. These range from foreign exchange services to capital market transactions. Our Treasury Department is staffed by dedicated professionals dedicated to provide products and financial solutions that assist in managing customers potential financial risks. We look to meet those requirements by creatively combining foreign exchange and capital market products in a Shari a compliant manner.

11 Our ebanking Services Our ebanking services are amongst the most innovative and technologically advanced in Oman. With our aim of making your banking experience as hassle-free as possible, our suite of technologies and service delivery channels come together to deliver exceptional convenience round-the-clock. Online Banking Mobile Banking SMS Alerts Multifunctional Machines (ATM/CDM) ATM Cards Self Service Kiosk Call Centre Interactive Teller Machine (ITM) Online Banking Services Take your banking wherever you go with alizz. Make transactions from the comfort of your home or anywhere else. Access your accounts, transact between them and other accounts within the bank, other banks and the world. Term investment deposit creation and maintenance are now just a simple click away. From viewing your credit card transactions to managing your standing instructions, we provide a vast range of services allowing you, our customer to access them 24/7 in a safe and secure environment. Self-Registration Single sign-in for both online and mobile banking No pin-mailers, no need to wait to get your user ID & password View online credit card transactions Set up Standing instructions Islamic Financing (Account Details, payments schedule, Account Activity, Installment enquiry) Bill Payment (register, delete & pay biller) View & Download your statement Term Investment Deposit (Details, Activity, Open, Redeem) Funds transfer with beneficiary maintenance for the below: a. Own account transfers b. Third party Transfers (Within alizz & within the Sultanate) c. Transfers outside the Sultanate

12 Mobile Banking With alizz islamic bank Mobile Banking application your financial transactions are right at your fingertips. No matter where you are, enjoy banking from your smartphone or tablet in a safe and secure way 24 hours a day, FREE of charge. A mobile banking application for smartphone and tablet devices is designed to keep customers in control of their money on the go. Single sign in for both online and mobile banking View online credit card transactions Request for a chequebook Standing instructions You can use multiple devices to access your alizz account Bill Payment (register, delete & pay biller) View account statement Funds transfer with beneficiary maintenance for the below: a. Own account transfers b. Third party Transfers (Within alizz & within the Sultanate) c. Transfers outside the Sultanate SMS Alerts We always ensure that customers feel comfortable using our echannels. We have made that possible through notifications for account and card usage. This way you can stay updated about every debit or credit transaction which takes place on multifunctional machines, ATMs, POS and more. Our alerts are available in both Arabic & English languages. The different SMS alerts are as follows: Welcome message (new customers) Salary Credit Standing instruction Cash withdrawal from Branch ATM/ITM Withdrawal ATM/ITM Withdrawal reversal Cash Deposit through Branch Cash Deposit through CDM/ITM Bill Payment Receive Payment from Local Bank Send Payment to Local Bank Available Balance Debit Care Usage on POS Reversal of POS Transaction for Debit Card Credit Card Usage Funds Transfer within alizz Cheque Credit Cheque Debit Cheque Return Chequebook request Chequebook handover Card Activation Card Deactivation Debit Card Block (Hot listing)

13 Our Multifunctional ATM Machines At our branches we have state-of-the-art multi-functional ATM machines which allow you to withdraw and deposit through a single machine. Utility bill payments and cheque deposits can also be carried out through these machines. You can also avail the services of other nonalizz ATMs free of charge. Different services provided on our machines: Cash Withdrawal Cash Deposit Cheque Deposit Bill Payment Transfer to other accounts within alizz bank PIN Change Mini Statement ATM Card Your instant ATM card is provided to you at the branch upon opening an account and you can activate it immediately using the pin pad device or by calling our call center on You get to create your own ATM pin number. In addition, you can use any of our affiliated ATM networks with all other local banks in Oman FREE of Charge. Self Service Kiosk In order to familiarize our customers with the services we have to offer on our online banking, we have proactively installed Self Service Kiosk which will allow our customer to create their user IDs and password before they walk out of the branch. This way our customers can browse our advanced Internet Banking and can be assisted by our Customer Service Representative (CSR) if they have any doubts or queries. This can also be used by existing customers that would like to utilize our banking services through the web without having to queue up in line for a teller. Access a walk-through of the internet application Get assistance to register for online banking Explore alizz corporate website Get information on products & services No more waiting in queues

14 Interactive Teller Machine At alizz we aim to please our customers and provide them with a memorable banking experience when it comes to our echannels. We are proud to introduce the new Interactive Teller Machine (ITM), through this innovative piece of technology with a teller on the second end of the line we provide our customers to meet 95% of their branch banking needs which is usually done through branches. Features and Benefits: Make withdrawals as you would at a teller Cash Deposit Cheque Deposit Cheque Encashment Pay-Off Credit Card Make Transfers (Internally, Locally and Internationally) Call Centre Just a call away. No matter what you need and no matter where you are, your bank is just a call away. Our team of dedicated agents are highly trained to attend to all your queries and needs. Please feel free to avail these services 24/7 from any part of the world. Around the clock service for our potential & existing customers, serving them with the below: Latest information on our products & services Activate/Block Debit & Credit Cards Activate or unlock online/mobile banking users Credit Card payment Transfer between own accounts Account statement enquiry Foreign exchange rates enquiry Customer support to report lost/ stolen cards or other queries and suggestions Corporate finance Finance calculation You can call our Call Center at and if abroad call You will need your ATM card number & pin to register via our IVR system *Terms & Conditions Apply