Introduction. Screen 1: SYSTEM BH MASTER MENU MASTER MENU BUY HERE BY JARVIS COMPUTER SOFTWARE. (C) 1994, ALL RIGHTS RESERVED.

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1 Introduction JARVIS' SYSTEM BH SOFTWARE AND MANUAL ARE PROTECTED BY COPYRIGHT (C) 2000 JARVIS COMPUTER SOFTWARE. ALL RIGHTS RESERVED. NO DUPLICATION WITHOUT EXPRESS WRITTEN PERMISSION. SYSTEM BH is a system for entering loans, collecting payments, and printing receipts. The system can remind you to follow up on contacting references, insurance companies, and customers. The system is carefully designed to provide accurate record keeping for you, auditors and finance companies MASTER MENU Screen 1: SYSTEM BH MASTER MENU MASTER MENU BUY HERE BY JARVIS COMPUTER SOFTWARE. (C) 1994, ALL RIGHTS RESERVED. 1. ORIGINATE LOAN & FOLLOW UP. 20. LOAD PROGRAM UPDATES. 2. ENTER PAYMENTS & PRINT RECEIPTS. 21. OTHER MENU. 3. PRINT DAILY & MONTHLY SUMMARIES. 22. EDIT RECEIPT FORM. 4. OVERDUE REPORT. 23. SHELL. 5. CASH FLOW PROJECTION. 6. OPEN CONTACT REPORT. 7. EXPIRED INSURANCE REPORT. FILE REBUILD 10. LOAN FILE. 11. PAYMENT FILE. 12. NAME INDEX FILE. 13. CONTACT FILE. 14. RECEIPT NUMBER FILE. PLEASE CHOOSE [ ] F1=CLEAR CURRENT FIELD. F5=EXIT. F6=SETUP & MAINTENANCE. F7=HELP. 1. ORIGINATE LOAN & FOLLOW-UP 1

2 This program allows data entry of the relevant information to originate a loan. Included in this information is name, address and phone number of the purchaser and co-purchaser. Also included is their vehicle information, employers, relatives, references and insurance information. Screen four has the information for contacting the purchaser, co-purchaser, and references. This screen displays phone numbers, and allows logging of the current contact information. Through the F3 option key previous contact logs may be viewed. 2. ENTER PAYMENT & PRINT RECEIPT This program is used for receiving loan payments. It automatically calculates the amount of principal and interest in each payment. It prints a receipt to be given to the customer. This program can be used to cancel the last payment made if it was in error. 3. PRINT DAILY & MONTHLY SUMMARIES You may print a receipt report showing all monies or you can print a "FICO", finance company report. 4. OVERDUE REPORT This report shows those accounts that are already past due. 5. CASH FLOW PROJECTION This report shows the cash flow for the next 90 days. Included in this report is the overdue summary. FILE REBUILD This section of the menu allows you to reconstruct indexes of data files that may have been damaged by improper shutdowns or power outages. 20. LOAD PROGRAM UPDATES Use this program whenever you get a System BH update from Jarvis Computer Software. May 13, 2010 page 2

3 21. OTHER MENU Some users may have need for fast access of other Jarvis Programs while using System BH. This menu may provide that access. If you choose this selection and nothing happens, then this feature has not been installed on your system. 22. EDIT RECEIPT FORM Modifying the wording and type style of the receipt printing is possible using this option ORIGINATE LOAN Screen 2: ORIGINATE LOAN - SET-UP PAYMENT (MAIN MENU #1) PAYMENT SETUP BY JARVIS COMPUTER SOFTWARE (C) 1994, 1995, ALL RIGHTS RESERVED. PAGE 1 OF 4. LOAN ID (STOCK #): TYPE (N/U): _ YEAR: CYLINDERS: MAKE: BODY: MODEL: VIN: N-C: / / AMOUNT FINANCED: FINANCE CHARGE: APR: # OF PAYMENTS: PAYMENTS/YEAR: PAYMENT AMOUNT: DATE OF 1ST PAYMENT: - - CONTRACT DATE: - - PURCHASER: PHONE: ( ) - ADDRESS: A/R#: CITY: STATE: ZIP: - CO PURCHASER: PHONE: ( ) - ADDRESS: A/R#: CITY: STATE: ZIP: - SALESPERSON: FICO CODE: F1=CLEAR CURRENT FIELD, F5=EXIT, ESC=SAVE DATA, F2=NEXT SCREEN. F3=ADDTIONAL FUNCTIONS, F7=HELP. USE WITH JARVIS System FI System FI, (Finance and Insurance), can be a data source for System BH. The use of System FI is completely optional and the integration is so data will not have to be entered twice. If you do not already have System FI, then please skip to May 13, 2010 page 3

4 "USE OF ORIGINATE LOAN & FOLLOW-UP" If you have Jarvis System FI, you can transfer data from System FI into System BH using the F3 function key. F3-Deal info is deal information in System FI before it has been recapped. Selecting this option brings up a list of currently active deals. Select the number of the deal to be transferred into System BH. USE OF ORIGINATE LOAN & FOLLOW-UP To enter a new loan, enter a loan ID number. The program should beep; this indicates that the number does not already exist. To look at an existing loan, enter its ID number; the program will bring up the information. To look up or add contact information, enter the loan ID number, and when the program brings up the information, press F2 three times. This takes you to the contact screen. It is described at the end of this section. If you don't know the Loan ID number for an existing loan, press F3 F and enter the name. The screen will display the Loan ID Number in the second column. Press "S" to select, and enter the row number. If no loan exists under this name, the program will come back to the previous menu. If you are making a change, use arrow keys to move to the field that needs to be changed. When you are ready press ESC to save it. You do not need to press ESC on every screen, however; if you are making several changes, you can press F2 to go to the next screens, and press ESC when you have made all your changes. FIELDS ON ORIGINATE LOAN FIRST SCREEN The Type is N for new vehicle or U for used. Press F3-"U" to display used vehicle list or press F3-"N" to display new vehicle list and press "S" to select the vehicle. Year, Cylinders, Make, Body, Model & VIN describe the vehicle. N-C is some sort of date. It is only stored on this screen, and not used anywhere else. Amount financed, Finance charge, APR, # of payments, Payments/year, Payment amount, Date of first payment, and Contract date describe the loan. These numbers will be filled May 13, 2010 page 4

5 in for you if you use the F3 Deal option. Purchaser and co-purchaser describe the buyer(s). The A/R# is a six-character code used to reference customers in the Accounts Receivable system. Salesrep is the sales representative's name. FICO is a four-character code that indicates who the finance company is. FUNCTION KEYS ON SET-UP PAYMENT SCREEN F1 F2 F3-"D" F3-"N" - Clear Current Field - Display Next Screen - Display Deal List from System FI - Display New Vehicle List F3-"N"-"S" - Select New Vehicle F3-"U" - Display Used Vehicle List F3-"U"-"S" - Select Used Vehicle F3-"F" F3-"Q" F4 F5 ESC - Find Loan Information - Quit F3 Option - Display Previous screen - Exit to Main Menu - Save Information ORIGINATE LOAN & FOLLOW-UP, SCREEN 2 Enter Insurance and Employer information. to move to next screen. Then press F2 May 13, 2010 page 5

6 Screen 3: ORIGINATE LOAN - INSURANCE & EMPLOYMENT INSURANCE & EMPLOYMENT PAGE 2 OF 4 (C) COPYRIGHT 1995 INSURANCE CO: POLICY #: AGENT: EXPIRATION: 00/00/00 ( ) - THEFT & COLLISION: COMP: PURCHASER EMPLOYER NAME: ADDRESS: CITY: STATE: ZIP: ( ) - CO-PURCHASER EMPLOYER NAME: ADDRESS: CITY: STATE: ZIP: ( ) - F1=CLEAR CURRENT FIELD. F5=EXIT. F2=NEXT SCREEN. F4=PREVIOUS SCREEN. F3=FKEYS. F7=HELP. FUNCTION KEYS F1 F2 F4 F5 ESC - Clear current field - Display next screen - Display previous screen - Exit to Main Menu - Save information on all screens. May 13, 2010 page 6

7 Screen 4: ORIGINATE LOAN - REFERENCES REFERENCES PAGE 3 OF 4 (C) COPYRIGHT PURCHASER NAME: RELATIONSHIP: ADDRESS: CITY: STATE: ZIP: (000) NAME: RELATIONSHIP: ADDRESS: CITY: STATE: ZIP: (000) CO-PURCHASER NAME: RELATIONSHIP: ADDRESS: CITY: STATE: ZIP: (000) NAME: RELATIONSHIP: ADDRESS: CITY: STATE: ZIP: (000) F1=CLEAR CURRENT FIELD. F2=NEXT SCREEN. F5=EXIT. F4=PREVIOUS SCREEN. F3=FKEYS. F7=HELP. ORIGINATE LOAN & FOLLOW-UP, SCREEN 3 Enter purchaser and co-purchaser's information. Press F2 to move to next screen. Press ESC to save it. FUNCTION KEYS F1 F2 F4 F5 ESC - Clear Current Field - Display Next Screen - Display Previous screen - Exit to Main Menu - Save information on first three screens. May 13, 2010 page 7

8 Screen 5: ORIGINATE LOAN - CONTACT CONTACT BY JARVIS COMPUTER SOFTWARE (C) 1995 LOANID +-H-( ) W-( ) - R-( ) - +-R-( ) - +-H-( ) W-( ) - N-C: 00/00/00 R-( ) - INITIALS: +-R-( ) - COMMENTS: CONTACT DATE: 09/18/00 CONTACT TYPE: CALL BACK DATE: 00/00/00 ESC=SAVE CONTACT RECORD. F1=CLEAR CURENT FIELD, F4=PREVIOUS SCREEN. F5=EXIT F3=ADDITONAL FUNCTIONS, F7=HELP. FUNCTION KEYS ON CONTACT SCREEN F1 F3 clears the field that the cursor is on. presents this menu bar: Contacts View payments "clear callback" Fkeys Quit F3 C displays a list of contact records you have previously entered for this loan; they are displayed most recent first. After you press F3 C it asks you to "enter contact type"; you can type in one of the codes that you use for contact type, and it will show only those contact records that have that code. Or, you can just press Enter when it asks you to "enter contact type", and it will then show all of the contact records. Press F5 to get back to the contact screen from the list of contact records. F3 V displays a list of payments for this loan. Press F5 to get back to the contract screen from the list of May 13, 2010 page 8

9 payments. F3 L F3 F F3 Q clears the call-back date for one of the contact records. It displays all of the contact records that have a call-back date and allows you to select one to clear. This affects whether the contact record will show up on the call-back report. If you press F3 L and nothing happens, there are no contact records that have a call-back date. allows you to map a function key to a sequence of characters. This function key assignment applies to all four screens of this program. allows you to get out of the F3 menu bar without doing anything. FIELDS ON CONTACT SCREEN The top portion of the screen lists the phone numbers for this account. The home, work and references' telephone numbers are shown for the buyer and below that, the co-buyer. The numbers to the right are the buyer's and co-buyer's outstanding balance in the accounts receivable system. Enter your initials when you are logging a new contact. The Comments field can contain any type of reminder. It is stored with the loan rather than the contact records, so it will show up whenever you bring up the loan information. It will not show up on the contact records or contact reports. Contact date is the date of the contact record--normally today's date. Enter up to a four character "Contact type" code to classify the type contact being made. You might use INS for insurance and PAY for payment or LATE for late payment. Call back date is the date you want to call back the contact. You can leave it zero-filled if you do not want to be reminded to call back. If you put in a date, the contact record will show up on the call-back report. You can later clear this date with the F3 L option on this screen. The blank lines at the bottom of the screen are for your notes about this contact. May 13, 2010 page 9

10 SAVING THIS CONTACT Press the escape key to save the contact. This also saves any changes on the first three screens of this program ENTER PAYMENTS & PRINT RECEIPTS Screen 6: ENTER PAYMENTS & PRINT RECEIPTS (MAIN MENU #2) ENTER PAYMENT BY JARVIS COMPUTER SOFTWARE. (C) 1994, 1995 ALL RIGHTS RESERVED. LOAN ID.: DATE OF THIS PAYMENT: / / FICO PURCHASER CO.PURCHASER YEAR MAKE MODEL VIN PAYMENT EXPECTED AMOUNT OF THIS PAYMENT: DATE OF LAST PAYMENT NO. DATE DAYS AMOUNT PRINCIPAL INTEREST MISC.NEW BALANCE ARREARS RECEIPT # 2057 PRIN.PAYMENT OLD BALANCE INT. PAYMENT PRIN.PAYMENT DAYS MISC. PAYMENT: NEW BALANCE TOTAL PAYMENT DAILY INTEREST COMMENT: RECEIVED BY: F1=CLEAR CURRENT FIELD, F3=ADD'L, F5=EXIT, ESC=PRINT RECEIPT & SAVE, F7=HELP. ENTER PAYMENT & PRINT RECEIPTS Enter Loan Id number. If you don't know the Loan ID number, press F3-"F" and enter the name. The screen will display the Loan ID Number in the second column. Press "S" to select, and enter the row number. Date of payment defaults to current date. You can change it if necessary. Enter amount of payment, receipt number, any miscellaneous payment, comments and your initial or name. Press ESC to print receipt. May 13, 2010 page 10

11 FUNCTION KEYS IN ENTER PAYMENTS The function keys have the following functions: F1 F3 Clear current field. Lets you select from the following menu-bar: Find Print Reverse Abandon Mass_print View Fkeys Quit F3 F F3 P F3 R Find loan information; asks for the name and lets you choose one. Print a receipt. Deletes the most recent payment that is shown on the list of payments. The payment no longer displays; however, the system remembers the entries so that if you print the list of payments, the payment is shown as being reversed out. F3 A Abandon the loan. An abandoned loan can be excluded from reports. The loan's code (loan ID) is changed so that is has a "~" as the first character. You can access the abandoned loan by entering the new code as the loan ID. You can re-use the existing loan ID to enter new information. F3 M Prints a list of all receipts within a specified date range, with one page per customer. This might take a long time, especially if you are on a serial terminal. F3 V Shows loan payments. Similar to the payments that are displayed in the middle third of the screen, but it shows the complete list rather than just the last four. It also shows reversed-out payments. After the list is shown, press Page-Down and Page-Up to look through it, then press F5 to get back to this screen. May 13, 2010 page 11

12 0.4. PRINT DAILY & MONTHLY SUMMARIES Screen 7: PRINT DAILY & MONTHLY SUMMARIES (MAIN MENU #3) BUY HERE REPORTS BY JARVIS COMPUTER SOFTWARE (C) 1994, ALL RIGHTS RESERVED. 1. RECEIPT REPORT. 2. FICO REPORT. 3. PERIOD REPORT. PLEASE CHOOSE [ ] DATES: / / THROUGH 09/19/00 FICO: THROUGH F1=CLEAR CURRENT FIELD, F3=FKEYS, F5=EXIT, ESC=PRINT REPORT. F7=HELP. PURPOSE OF PRINT DAILY & MONTHLY SUMMARIES This program prints reports showing receipts. ID. The receipt report shows the receipts in order by loan The FICO report shows the receipts for each finance company. If you specify a range of finance codes, each finance company prints on its own page. To print receipts for just one finance company, enter its code in both fields. The period report shows payments that are due. USE OF PRINT DAILY & MONTHLY SUMMARIES Enter the range of dates. You can enter the same date in both fields for a report showing just that date. For reports 2 and 3, enter the range of finance company codes. For report number 1, these fields are not used. Press ESC to print the report. May 13, 2010 page 12

13 0.5. OVERDUE REPORT Screen 8: OVERDUE REPORT (MAIN MENU #4) OVERDUE REPORT BY JARVIS COMPUTER SOFTWARE (C) 1994, 1995, ALL RIGHTS RESERVED. FICO: THROUGH 1. OVERDUE REPORT. 2. AGED REPORT. 3. STATUS REPORT. PLEASE CHOOSE [_] INCLUDE ABANDONED ACCOUNTS (Y/N): _ F1=CLEAR CURRENT FIELD, F3=FKEYS, F5=EXIT, ESC=START REPORT. F7=HELP. USE OF OVERDUE REPORT Enter starting and ending FICO number. Press ESC to start printing report. FIELDS OF OVERDUE REPORT Starting FICO and ending FICO are the range of Finance Codes that you want to show up on the report. To print everything, enter through these fields without typing anything. To print the report for a single finance code, put the code in both fields. To print a range (alphabetically), fill in the starting and ending codes. The "Please Choose" field tells what report to print. The Aged Report (#2) breaks down the late payments by how late they are, and shows the totals for each date range. The Status Report shows details of each loan with a late amount; it shows loan dates, principal and interest amounts due, and collateral description. The "Include abandoned accounts" field indicates whether to print abandoned loans (these are loans on which you used the F3 A function on screen #2). This only applies to the status report. May 13, 2010 page 13

14 FUNCTION KEYS F1 F5 ESC - Clear Current Field - Exit to Main Menu - Start Report TROUBLE-SHOOTING A divide-by-zero error means that you did not enter "Payments/year" on one of the deals it is trying to print. May 13, 2010 page 14

15 0.6. CASH FLOW PROJECTION PURPOSE OF CASH FLOW PROJECTION (MAIN MENU #5) The Cash Flow report shows the payments that should be received in the next four weeks, broken down by weeks. It also shows overdue amounts. USE OF CASH FLOW PROJECTION Enter starting and ending FICO number. Enter starting and ending page numbers. Press ESC to start printing report. There is no option to print-to-screen. May 13, 2010 page 15

16 0.7. OPEN CONTACT REPORT Screen 9: OPEN CONTACT REPORT (MAIN MENU #6) CONTRACT REPORT BY JARVIS COMPUTER SOFTWARE. (C) 1995 ALL RIGHTS RESERVED SELECT MODE (1/2): _ 1=CALLBACK DATE 2=CONTACT DATE INCLUDE ABANDONED ACCOUNTS (Y/N): _ STARTING CALL BACK DATE: 09/22/00 ENDING CALL BACK DATE: 09/22/00 STARTING CONTACT DATE:01/01/00 ENDING CONTACT DATE: 09/22/00 STARTING LOAN ID: STARTING CONTACT TYPE: ENDING LOAN ID: ENDING CONTACT TYPE: INCLUDE CALL BACK REQUIRED (Y/N): Y INCLUDE NO CALL BACK REQUIRED (Y/N): N STARTING PAGE: ENDING PAGE: F1 = CLEAR CURRENT FIELD, F3 = FKEYS, F5 = EXIT, F7 = HELP. ESC = START REPORT. USE OF OPEN CONTACT REPORT The open contact report lets you look at contacts that were entered in the fourth screen of the "Originate Loan & Follow-up" program (menu #1). The report shows the contact date, call-back date, initials, vehicle description and the contact information that was entered on the contact screen. FIELDS IN OPEN CONTACT REPORT The Select Mode field should be 1 if you want the report to show callback dates that are within a certain range, or 2 if it should show contact dates with the given range. Use the call-back to find people you intended to call back at a particular time (usually, today). Use the contact date to find contact records that were originally entered on a May 13, 2010 page 16

17 particular date or dates. Include Abandoned Accounts tells whether to include callback information on loans that were "abandoned". An abandoned loan is one which you set to a special status by pressing F3 A on the payment screen. The date ranges indicate which contact records show up on the report. Only one of the two date ranges are enterable, depending on your answer to Select Mode. For call-backs, you can just enter through the fields to default them to today's date, so you can find people you intend to call back today. Starting Loan ID and ending Loan ID let you restrict the report to certain Loan ID numbers. Enter through these fields to print all Loan IDs. To print contacts for a single loan, enter the loan ID in both the starting and ending fields. Starting and ending Contact Type let you restrict the report to a range of contact types. You can enter through these fields to print any contact type. You can print a single contact type if you put that contact type in both the starting and ending fields. If the Include Call Back Required is Y, the report will show records that have a call-back date. If the No Call Back Required field is Y, the report will show records that do not have a call-back date. Answer both fields Y to show all records. These fields are only applicable if the Select Mode field is 2 (for contact date). Starting Page and Ending Page fields let you print part of the report. Leave them blank to print the whole report. May 13, 2010 page 17

18 0.8. EXPIRED INSURANCE REPORT Screen 10: EXPIRED INSURANCE REPORT (MAIN MENU #7) EXPIRED INSURANCE REPORT BY JARVIS COMPUTER SOFTWARE (C) ALL RIGHTS RESERVED. STARTING EXPIRATION DATE: / / ENDING EXPIRATION DATE: / / F1 = CLEAR CURRENT FIELD, F5= EXIT, F7=HELP, ESC=START REPORT USE OF EXPIRED INSURANCE REPORT The expired insurance report warns you when financed vehicles' insurance is due to expire so you can make sure they remain covered. The report shows any insurance policies that are due to expire within a date range that you can enter. The expiration date information comes from the second screen of the Originate Loan program. May 13, 2010 page 18

19 Index 19

20 System BH Table of Contents Introduction MASTER MENU ORIGINATE LOAN ENTER PAYMENTS & PRINT RECEIPTS PRINT DAILY & MONTHLY SUMMARIES OVERDUE REPORT CASH FLOW PROJECTION OPEN CONTACT REPORT EXPIRED INSURANCE REPORT Index i

21 Index Abandoning a loan...11 Call-back date, entering...9 Call-back date, removing...8 Call-back report...16 Cash flow projection...15 Contact report...16 Contact screen...9 Contact screen, accessing...4 Daily summaries...12 Employer screen...5 Enter loan...4 Enter payment...10 Expired insurance report...18 FICO report...12 Insurance report...18 Insurance screen...5 Lapsed insurance, listing...18 Late payments report...13 Listing receipts...11 Loan, originating...4 Main Menu...1 Mass print...11 Monthly summaries...12 Open contact report...16 Originate loan...4 Overdue report...13 Payments overdue report...13 Phone numbers...9 Policies, listing expirations...18 Print receipt...10 Projection, cash flow...15 Rebuild...2 Receipt...10 Receipts list

22 Receipts, report of...12 Reference screen...7 Report of receipts...11 Telephone numbers...9 May 13, 2010 page 21