Together we can power the change to a greener Ireland. #PowerOfGreen

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1 Together we can power the change to a greener Ireland #PowerOfGreen

2 Lifestyle Pay As You Go Free Installation * No Deposit Free 5 credit A smarter way to prepay See inside for key Terms & Conditions. Charged at Lo Call rate. Rates from landline and mobile companies may vary so please check with your operator. SSE Airtricity is a trading name of SSE Airtricity Limited which is a member of the SSE Group. The Registered Office of SSE Airtricity Limited is SSE Airtricity, Red Oak South, South County Business Park, Leopardstown, Dublin 18, Ireland. Registered in the Republic of Ireland No ROI_OCT_ELEC_PAYG_SLB_V sseairtricity.com

3 Switch today Free installation * 5 free credit No deposit Top Up online, at An Post, Paypoint or Payzone outlets. Electricity SSE Airtricity Standard Lifestyle Pay As You Go 1 year fixed term contract Ex. VAT Inc. VAT Ex. VAT Inc. VAT General Units - 24hr (cents/kwh) Day Units (cents/kwh) Night Units (cents/kwh) All domestic electricity prices uoted from 1 August Prices may be subject to change. Figures have been rounded to two decimal places. Lifestyle Pay As You Go Daily Charges including Public Service Obligation (PSO) levy also apply and this has been set at 6.70 (inc. VAT) / 5.90 (ex. VAT) per month from 1 October This will vary based on meter type (see below). 13.5% VAT rate applies. Eligibility criteria apply - see sseairtricity.com for more. *Free Installation - Subject to minimum one year contract. SSE Airtricity Charges Urban 24 Rural 24 Urban Nightsaver Rural Nightsaver Lifestyle PAYG Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Daily Standing Charge 36.53c 41.46c 45.86c 52.05c 46.95c 53.29c 57.17c 64.89c Daily Service Charge 4.40c 4.99c 4.40c 4.99c 4.40c 4.99c 4.40c 4.99c Daily PSO Charges 19.40c 22.02c 19.40c 22.02c 19.40c 22.02c 19.40c 22.02c Total Daily Charges 60.33c 68.47c 69.66c 79.06c 70.75c 80.30c 80.97c 91.90c Total Annual Charge Daily Charges are a combination of the fixed charges associated with providing electricity network services, your Lifestyle PAYG meter and a share of the supply costs in servicing your account. Please note that daily charges are applied regardless of energy use, so please ensure the Lifestyle PAYG meter is in credit to avoid charges building up.

4 How does Lifestyle PAYG work? Switching We will contact your current supplier to tell them you are switching. Should this be delayed for any reason, we will contact you. After switching, you ll receive a final statement from your current supplier. Installation We ll call you to arrange an appointment to install a new Lifestyle PAYG meter (subject to site suitability^). The location of your meter will be determined after our technician undertakes a site assessment. At your installation appointment our RECI ualified technician will help you get started. Please allow up to 90 minutes for the technician to install the meter. They will also load your 5 free credit. We will also provide you with a conveniently locat ed Lifestyle PAYG keypad which you can use to monitor and Top Up your electricity usage. Topping Up, low credit, friendly credit - See our user guide at sseairtricity.com What is Interim energy use? Between now and when your meter is installed you will use energy. This is referred to as your interim energy use. You can choose how you pay for your interim energy usage. Pay up-front over the phone by Debit or Credit Card during your installation appointment, or Pay by deducting the balance from your meter at 25% of your Top Ups. Our sales guarantee to you At SSE Airtricity we are committed to ensuring that your switch to us is conducted in a transparent and fair manner. Any information we provide to you about our own products and rates, and those of our competitors, will always be accurate and fair. We won t mislead a customer. We will always ask you to complete a uality assurance check when you sign up. We will send you an confirming the details of the product you selected and of how you can cancel if you wish to. If you are misled during our sales process and pay more for your energy with us we will compensate you. ^Please note: If our technician finds a Lifestyle PAYG meter cannot be installed at the premises, they will give you the details of our Lifestyle PAYG Support team who will explain your options.

5 Congratulations on choosing to switch What to expect next? You will receive a letter confirming the details of the product selected. We urge you to check this carefully to ensure that everything you agreed with our representative has been accurately recorded. If you change your mind you have a 14 calendar day cancellation period, during which you can cancel your switch. Your Billing Address: Your Name Your Number Your Street Your County Reference Number: Dear Customer Thanks for making the switch to SSE Airtricity Your Supply Address: Your Name Your Number Your Street Your County Check my agreement details You ve signed up for SSE Airtricity Lifestyle Pay As You Go 1 year fixed term contract SSE Airtricity Standard Terms and Conditions: Your Tariff details brochure Your Product terms and conditions General terms and conditions Confirm your T&Cs Regards, SSE Airtricity Welcome Team Confirm your MPRN Confirm your product selection Get a copy of your agreement Using leading technology to confirm your switch securely and immediately Quality Assurance Checklist The Commission for Energy Regulation reuires all suppliers to give you a copy of this checklist before you sign up. Please read each uestion. Did the agent tell you: Who they are working for and show you an identity card? About the products on offer and explain the charges to you? How any discounts will be applied? The key Terms and Conditions of supply? How long the contract applies for? How you will receive your statements? By post, ? How to make Top Up payments Online, by phone and through retail outlets? If you need to pay a deposit? If you believe our representative has acted inappropriately or you would like to confirm any aspect of your new SSE Airtricity account please contact our Welcome team on: If there are any penalty charges and how these would apply? How to cancel your contract if you change your mind? How your existing account will be closed, your new account will be opened and the SSE Airtricity Prepay Energy meter will be installed? Did the agent: Give you a copy of your contract and the rates that apply to your account or explain how these will be sent to you? Confirm that you have read and understood this checklist? Welcome team welcometeam@sseairtricity.com

6 Lifestyle Pay As You Go Key terms and Conditions - 1 year fixed term contract 1. These terms apply to the SSE Airtricity Lifestyle Pay As You Go (Lifestyle PAYG) tariff ( Tariff ). 2. The Tariff is available to new and existing SSE Airtricity electricity domestic energy customers choosing to pay using a Lifestyle PAYG Meter. 3. These terms are in addition to: a. General Terms and Conditions for the Supply of Electricity and/or Gas by SSE Airtricity Limited to domestic premises in the Republic of Ireland ( SSE Airtricity General Terms & Conditions ) which can be found on our website at www. sseairtricity.com; and b. SSE Airtricity s Customer Agreement Form ( CAF ).Together, these terms, the SSE Airtricity General Terms & Conditions and the CAF are referred to as the Agreement. 4. Your Tariff, including the daily service charge for the use of the Lifestyle PAYG meter is set out in the table overleaf, and is against the SSE Airtricity standard tariff rate ( SSE Airtricity Standard ). The SSE Airtricity Standard rate may be amended from time to time and this will impact your Tariff. 5. Free installation of your Lifestyle PAYG meter is subject to you remaining on this Tariff for the first calendar year, from the date that SSE Airtricity is registered as your supplier and/or SSE Airtricity issues product confirmation to you. 6. Once you have signed up, there is a 14 day cancellation period. There is no penalty for cancelling your switch during the cancellation period or in the event that it is determined that your Premises is not suitable for a Lifestyle PAYG Meter. You may use the cancellation form provided to you but you do not have to. 7. If you leave the Tariff after the Cancellation Period or the Agreement is ended by you at any time before the end of the Term, a termination charge of 150 will be applied to your account to recover the cost of installation and removal of the Lifestyle PAYG Meter. 8. After the expiration of the Term, you may leave the Tariff. If you choose to have your Lifestyle PAYG removed after the expiration of the Term a meter removal charge will apply. Please see our schedule of charges online for details of the charge that will apply. 9. SSE Airtricity reserves the right to amend and pass through any variation to the unit rates or charges due to a change in a government or industry charge and/ or levy (including a change in VAT) or as otherwise provided for in the SSE Airtricity General Terms & Conditions. 10. SSE Airtricity reserves the right to withdraw the Tariff without notice at any time prior to the start of the Term. 11. To avail of the Tariff, you accept that to be supplied with electricity you MUST prepay for credit and apply this credit to your Lifestyle PAYG Meter. If you are not satisfied that you can regularly Top-Up your meter, then this Tariff and the Lifestyle PAYG Meter may not be suitable for your needs. 12. You accept that if your Lifestyle PAYG Meter runs out of credit your electricity supply will automatically disconnect. 13. It is your responsibility to look after your Lifestyle PAYG Meter Card keeping it clean, safe and free from damage. 14. You accept that if the Lifestyle PAYG Meter has no credit, daily charges will still apply and will accrue. 15. SSE Airtricity will regularly reconcile any difference between the consumption recorded on your ESB Networks Meter and the Lifestyle PAYG Meter. If this reconciliation shows that any amount payable is outstanding, you will be liable for such outstanding amount. 16. In addition to the exclusions of liability set out in our SSE Airtricity General Terms & Conditions, SSE Airtricity accepts no liability for damage or loss caused by your failure to Top-Up your Lifestyle PAYG Meter. You accept it is your responsibility to ensure your Premises are adeuately insured to include the use of a Lifestyle PAYG Meter, if this is reuired.