Federal government agencies including branches of the U.S. Government, GSA, and U.S. Contract Mail Haulers. (Not eligible for FET exemption)

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2 1. Who is eligible to buy? The following accounts are eligible as qualified government agencies to purchase certain Bridgestone and Firestone products covered by this policy at the discounts set forth in the appropriate Bridgestone or Firestone Government Price List: State agencies for their exclusive use. (Eligible for FET exemption) Political Subdivisions such as city, county, school, and fire districts, or other local government agencies including townships, parishes, boroughs, and police or sheriff s departments. (Eligible for FET exemption) Non-profit educational organizations. (IRS Form 637 or IRS Registration # is required to qualify for exemption from FET) Non-profit 501 (c)(3). (Not eligible for FET exemption) Federal government agencies including branches of the U.S. Government, GSA, and U.S. Contract Mail Haulers. (Not eligible for FET exemption) Federal government agencies such as Department of Defense, Army, Navy, Air Force, Marines, Coast Guard and American Indian Tribes on Reservations. (Eligible for FET exemption) Public utilities (i.e. gas, water, electric, telephone, cable, etc.) which are either owned, operated or controlled by government bodies or are subject to government rate regulation. (Not eligible for FET exemption) Qualified bus companies contracted to carry school children. (IRS Form 637 or IRS Registration # is required to qualify) Private ambulance companies. (Not eligible for FET exemption) 2. How do we sell? There are two different methods for securing government sales: Direct/Central Billed Authorized Dealer/Supply Point Billed Solely at the discretion of Bridgestone Americas Tire Operations, LLC (hereinafter referred to as BATO ), certain government accounts are to be billed on BATO s receivables. All other government transactions will be billed by the store or dealer on their receivables with collection responsibility remaining with the dealer or store. BATO solicits new and existing awards, contracts, and accounts on behalf of all BATO authorized dealers. BATO provides competitive programs and pricing, as well as delivery commissions based upon current market conditions. BATO authorized dealers have the option to participate in the BATO government programs by selling, transferring, or delivering BATO products to authorized government locations who have contracted with BATO at the price set forth in such contract and receive delivery commissions or credits. BATO dealers are also free to opt out of the BATO government programs and sell products to such governmental entities at their own established prices. Pursuant to BATO policy, dealers that choose not to honor BATO s contract with a particular government entity by providing alternative pricing outside of the BATO pricing set forth in the applicable contract are deemed to have established their own agreements with the locations and are not entitled to receive BATO delivery commissions or credits for tires sold to such government entities. These dealers may no longer be considered Authorized Supply

3 Points of BATO and may be deleted from all BATO authorized supply point locators and lists, and at BATO s discretion, such dealers may no longer be eligible to receive pricing support on future programs. 3. Who is eligible to sell/deliver/service? Only authorized BATO dealers that meet the following qualifications will become authorized government supply points to solicit, sell, service, and deliver tires to approved government accounts: Ability to deliver and/or service all ordered government products Authorized to enter transactions via BFDI (supply point must have a six digit number) Authorized to purchase category specific products (PSR/LT/TBR/OTR/AG) Ability to inventory account category specific products Ability to provide tire related services as required by specific government contracts Internet and access Dedicated/Key contact salesperson for governmental sales who has the ability to answer questions posed to the dealer by government agencies Enrolled as a government supply point on All authorized government supply points are eligible to solicit and sell Bridgestone and Firestone tires subject to the following requirements: All Bridgestone or Firestone tires being sold to the government must have been purchased directly from BATO. All authorized government supply points will make delivery at their own expense at their location or via their own truck to the government agency. All authorized government supply points must be able to promptly and professionally service the merchandise they sell if asked to do so by the government. This includes, without limitation, services such as mounting, balancing, and handling tire warranty claims All authorized government supply points must have a current ship to account number within their marketing area in order to be eligible to do business with that particular government agency. All authorized government supply points will bill the government agency directly unless prior approval is received from BATO. All authorized government supply points must process their own Delivery Receipts, or submit properly signed transactions to BATO for processing, within 30 days of delivery date for credit. Purchase orders from government agencies must be fulfilled within the approved pricing period regardless of inventory situations. At times a government agency may require that an authorized government supply point which is not owned by BATO or one of its affiliates sign a dealer agreement creating a direct contractual relationship between the government supply point and the government agency. Note that execution of such a dealer agreement may be required in order for an independent dealer to participate with certain government entities. THIRD PARTY GOVERNMENT CONTRACTORS In order to use a third party contractor, such as NAPA, Serco, First Vehicle Fleet, etc., for procurement and fleet management services, the following information is required: The authorized government supply point should obtain a signed letter of authorization and a copy of the contract which allows the Third Party Contractor to act as, and to purchase products on behalf of, a qualified government agency. Upon receiving this authorization, Third Party Contractor shall be treated as an associate dealer. BFS Government Delivery Receipt form shall be completed accordingly, with Third Party Contractor representative signing the Ultimate Vendor/ Ultimate Purchaser Exemption Certificate Form as the ultimate vendor.

4 4. Government Sales Process Bids may be processed by two methods: 1. Direct Bids, BATO Government Sales Agencies requiring multiple supply points will be bid for directly by BATO Government Sales. BATO Government Sales needs to receive copies of all direct bids for review by BATO s Legal Department. All BATO direct government bids/tenders must be submitted in full with all attachments and requirements to BATO Government Sales. All bids must be received at least five (5) business days prior to bid due date. BATO Government Sales will distribute approval memos and contract pricing to authorized BATO supply points who will deliver approved Bridgestone or Firestone products per each approval memo and will bill accordingly. 2. Local Bids, Authorized BATO supply points Authorized supply points may apply to receive government bids from government agencies within their marketing area. BATO Government Sales requires the Approval to Bid Form with the specific pricing requests in detail from the authorized supply point. The bids must be submitted electronically via BATO s government website located at No phone calls or faxes will be accepted. All authorized supply point local bid pricing requests will require a detailed explanation of the competitive situation with specific by product competitive examples (description, size, price). Upon receipt of all new bids, BATO Government Sales must secure approved pricing before the bid is submitted to the applicable government agency. BATO Government Sales will secure pricing approvals from the various Marketing Departments (Consumer, Commercial, OTR, and AG), as applicable. All authorized supply points that secure local contracts must notify BATO Government Sales for an approval memo and to secure contract pricing within ninety (90) days of the bid due date. BATO reserves the right to request a copy of the contract award notice. Upon receiving notice of a bid award/contract, BATO Government Sales will issue an approval memo to field sales and to the authorized government supply points detailing: Approved pricing/discounts; Billing procedures; Approval codes; Contract effective dates; and Other specific contract details. Authorized government supply points will complete and submit Government Delivery Receipts within 30 days of the delivery date. In the case of locally billed accounts, the authorized government supply point will bill and collect directly from the government agency. In the case of direct billed and locally billed contracts, purchase orders issued under an awarded contract must be fulfilled within the contract term. Pricing will not be extended beyond approved contract term. In the case of an incorrect credit invoice from Bridgestone, disputes must be processed within sixty (60) days of the original invoice. Disputes may be filed electronically using the BFEntirenet Dispute Management system, or disputes with supporting delivery receipt copies to billingservices@bfusa.com. Disputes may also be faxed to # , or contact Billing Services at phone #

5 5. What Prices Are Available? Authorized government supply points may sell tires to the authorized government agencies at the approved discount levels as applied to the applicable Bridgestone or Firestone Government Price List in effect at the time of delivery or as specified by the BATO approval. For certain government agencies that require firm (guaranteed) pricing for periods that go into the next calendar year or contracts that require more competitive prices to obtain the business, BATO Government Sales requires requests on an Approval to Bid form submitted electronically. If approved special approval memos will be issued to guarantee the approved prices for the specific account requested. Any time a sale is made at government pricing, the authorized supply point must record the specific government account approval (control) number on the sales document (DR) and/or in the BFDI document. All approval numbers would be: The special approval or (control) number (4 digits) assigned for a particular government account. The authorized government supply point should have a copy of any special approvals they are using which detail discounts (pricing), contract period, billing, etc. Under no circumstances may an authorized government supply point offer a substitute tire at contract price without prior approval from BATO Government Sales. Should dealers request government bid pricing and upon receiving our competitive prices consistently bid other brand products, these dealers may no longer be considered BATO Authorized Supply Points and may be deleted from website and no longer receive bid notifications or pricing support for of future bids. 6. Orders / Deliveries All tires needed to fulfill government orders are to be ordered by the authorized supply point in their normal manner through Customer Service. There is a minimum order for freight prepaid per each marketing group s standard policies. Billing to the authorized supply point will be at their normal acquisition price. Deliveries to various government agencies are made by authorized supply points at their expense. Under no circumstances will BATO reimburse an authorized supply point for additional freight charges incurred for delivery to a government account. Solely at BATO s discretion, certain government accounts may be billed on BATO s receivables. If the tires cannot be delivered prior to end date of contract, purchase orders should be canceled and reissued under new contract. 7. Credits and Commissions Authorized supply points will complete the sales transaction on the proper sales document as directed in our authorization memo. Upon receiving the necessary documents as detailed below, BATO will credit the authorized supply point at their normal buying price based on date of delivery, re-bill authorized supply point at the approved government

6 price if billing was done on the authorized supply point s books, and allow delivery commission per enclosed schedule. Ultimate Vendor/ Ultimate Purchaser Exemption Certificate Form Online electronic Ultimate Vendor Ultimate purchaser forms are available on Locate by going to BFDI Transactions then to the BFDI News & Support tab. This will provide quick access for generating groups of 1 to 100 prenumbered forms in a PDF format. Ultimate Vendor/ Ultimate Purchaser Exemption Certificate form is to be completed by each exempt government customer and delivering dealer, with a copy kept on file at dealer supply point place of business. This form is valid for three years. The original signed Ultimate Vendor/ Ultimate Purchaser form should be ed or faxed to BATO s Nashville Tax Department at governmentwashouts@bfusa.com or for entry into the certificate database. Participation in this program eliminates the need for Government Delivery Receipt (Form # BF50014) on a transactional basis, but it can still be used for BFDI entry. Your sales ticket can also be used for BFDI entry of your government sale, and signed sales ticket must be submitted within 48 hours if BATO s Nashville Billing Services Department requests it for POD purposes. This program is mandatory for all authorized dealer/supply point billed government transactions. BATO reserves the right to adjust the credit and delivery commission an authorized supply point receives on government account sales programs. Products must be purchased directly from BATO by the authorized supply point to be eligible for credit and commissions. BATO reserves the right to require authorized supply points to provide proof of purchase directly from BATO. Requests for delivery credit and commissions must be received at BATO within 30 days from date of delivery. No requests for FET only credits will be processed for Bridgestone, Firestone, or Dayton brands. COMMISSIONS: Please refer to your 2017 Marketing programs for commission schedules 8. Eligible Products Only Bridgestone or Firestone brand products authorized and sold by BATO are covered by this policy. Authorized product categories are: Passenger Light Truck Truck/Bus Radial Small, Medium & Large Off Road Agricultural, farm and industrial (Forestry tires excluded) Dayton products are not covered by this policy. No FET credits will be issued for Dayton tires. 9. Returns or Exchanges No products delivered to government accounts may be returned for credit or exchange.

7 10. Records and Audits Dealer shall maintain complete and accurate records relating to deliveries of tires needed to fulfill government orders for three years. Bridgestone and its auditors shall have the right to review such records. For audit purposes, dealer has ten (10) days to provide requested information/documents. 11. Frequently Asked Questions (Check for more FAQ) 1. How do I order more Government Delivery Receipt forms? If you would still like to use Government Delivery Receipts, forms are available electronically for printing at bfentirenet.com in BFDI transactions and the BFDI News and Support tab. 2. Can we enter our government transactions electronically? Yes, visit for application to use BFDI for Government Delivery Receipt entry. ADRS (Automated Delivery Receipt System for transmission of data files) is also available. For more information on ADRS, send your inquiry to bfecomm@bfusa.com. 3. How do I know if a government agency is exempt from FET? Generally, state, political subdivisions, qualified bus companies, and non-profit educational organizations, and the Department of Defense are exempt from Federal Excise Tax. Utility companies, federal government agencies, nonprofits, and private ambulance companies pay FET. If you are unsure, you should request further information from your government agency customer. Remember if an agency is exempt from FET an Ultimate Vendor Certificate is required. 4. How long does it take to receive my credit from BATO? If you enter your transactions through BFDI, and have sufficient purchases to cover your deliveries, you will receive your credit within 24 hours. 5. What is the price of a Firestone or Bridgestone tire to a government agency? Based on the qualified government agency type, refer to the appropriate approval memo. The memo will specify a certain government catalog price list; then apply the appropriate discount. Government catalog price list can be found on the government website at 6. Why didn t I receive any credit on my government transaction? If your buying price is lower than the approved government price, you will not receive any further tire credit. You will still receive FET credit as applicable and commission. 7. Can t I request FET credit only for a delivery? No, FET credit will only be allowed on a properly completed transaction for the sale of tires under an approved government program to an eligible approved FET exempt customer. 8. How do I enter a government transaction in BFDI? We have a Government DR Entry Guide available for you in In BFDI Transactions, while at BFDI Transaction Central, choose the BFDI News and Support tab, under which you will find your Web-based BFDI Reference Guides. 9. After a Government Bid Request is submitted, what is the expected time frame for receiving the approved bid pricing? Upon receipt of your completed Bridgestone Government Bid Request Form please allow a 5 day turn around for the approval of your bid request.

8 10. What do I do if my credit received is not correct, or I have credits due that I cannot process? If a correction is necessary, or assistance is needed in processing government delivery receipts, please forward all supporting paperwork, along with a description of what is needed, to the dispute mailbox billingservices@bfusa.com. Your claim will be reviewed and assigned a case number and you will be updated upon its resolution. You can contact Billing Services through this address or by calling for assistance. 11. Who do I contact for billing instructions? You may refer to the appropriate approval memo. If you are a Firestone Complete Auto Care you may also contact the BSRO HelpDesk, Bridgestone Americas Tire Operations, LLC Government Sales 10th Floor 535 Marriott Drive Nashville, TN Visit our website at