Welcome to Global Check Service

Transcription

1 Welcome to Global Check Service Dear Business Owner, Thank you for choosing Global Check Svc. as your alternative financing source. We know you will have great success in creating more sales with our premiere program the 90-Day (ARC) Payment Plan. Global Check Svc. is also pleased to introduce you to our applications processing partner Check Payment Solutions, they will be the direct processing center for your customer applications and point of contact for questions concerning this program and to purchase marketing material i.e. flyers, posters and banners to promote this exciting program. Enclosed is your New Merchant Starter Kit. This package walks you through the application submission process, goes over the approval codes, sample applications and more. Also, enclosed is your Master of the ARC Agreement. If your have any questions or would like to purchase marketing material you can reach Check Payment Solutions at: Check Payment Solutions Merchant Services Department ext. 802 Thank you, David Homoki President/CEO Global Check Svc Check Payment Solutions is a independent provider of payment process services. Al Rights Reserved

2 THE 90-DAY (ARC) PAYMENT PLAN NEW MERCHANT STARTER KIT 2006 Check Payment Solutions is a independent provider of payment process services. All Rights Reserved

3 90-Day (ARC) Payment Plan Application Process Step 1. Figure out how many payments you would like to set the customer up on. Let's use a $ divided into 4 payments of $ Step 2. The customer would make out (4) checks for $250.00, sign and date the (4) checks. Verify that the name on the checks and Drivers License match. Write the drivers license # and expiration date on the checks. Make copies of the Drivers License and the (4) checks. Step 3. Fill out an ARC Payment Plan Agreement, which shows the payment dates, terms and legal information. This agreement must be signed a dated by the customer and an authorized person at the merchant location. Step 4. Fax copies of customer's Checks, Drivers License, and ARC Agreement to Check Payment Solutions ( ) They will respond within minutes on the approval of the customer's account.

4 90-Day (ARC) Payment Plan THE CODES G CODE G Code means that funds are Guaranteed and will be processed on the dates listed on the customers checks. Guarantees shall apply provided transactions are within terms of contracts. V CODE V Code means not guaranteed. It is the decision of the merchant to except these checks or not. If a V Code check is returned we will attempt to collect funds. D CODE D Code means that your customer has been Declined from our system. We will not except the checks and neither should you. CHECK CLAIMS Claims are paid on the 10 th and 25 th of each month or sooner if recovered.

5 90-Day (ARC) Payment Plan How to Void Transactions Step 1. Merchant refunds down payment to customer. Step 2. Future dated transactions can be voided at through your current month s statement or by calling customer service at

6 90-Day (ARC) Payment Plan Frequently Asked Questions Q: What accounts can be used? A: Any valid U.S. personal account or any business check showing a dba on the check. Invalid accounts are corporate accounts, government accounts, credit card checks, and temporary account checks. Q: What is the maximum amount I can in-house finance with a guarantee? A: The maximum financing amount per customer is $ Q: How much is your service fee to my customers? A: We have a one-time service fee charge of $ So your customers must have your down payment + $75.00 available in there account to start this program. Q: How long does it take before I get an approval code? A: You can expect an approval code response in about minutes after the application has been submitted. Q: How long before the funds are deposited into my account? A: Funds will be deposited in your business bank account within 1 to 3 business day after the post date. Q: What if a check is declined? A: The check can be declined for several different reasons. Usually it is due to a person having a bad check writing history. We do not accept declined checks. Q: What happens if a check bounces? A: If the application is Guaranteed it will be paid on the 10 th and 25 th of each month. If the application has a V Code with no guarantee, Global Check Svc. will aggressively pursue the check writer for recovery of funds. Q: Can I view my statements online? A: Yes, you can view statements online in real-time at Q: What if a customer stops payment? A: If a customer received what they paid for usually the check will be covered, if they did not receive what they paid for the check will not be covered. Q: What if a customer wants to pay off their debt early? A: Transactions can be voided out online or you can call customer service at to void sale. Q: How do I market this program to customers? A: You can purchase marketing material such as banners, posters, etc. by calling Ext. 801 For more information please visit us at:

7 REMEMBER! EACH CUSTOMER APPROVED FOR THE 90-DAY (ARC) PAYMENT PLAN WILL BE CHARGED A ONE-TIME SERVICE FEE OF $75.00.

8 SAMPLE FORMS SAMPLE ARC AGREEMENT SAMPLE CHECKS SAMPLE ID SAMPLE APPROVAL FORM

9 Main Road Anytown, WA Phone: For the ARC Payment Plan Service, I the undersigned account holder, authorize Check Payment Solutions the right to charge my checking account or credit card $75.00 as a one-time service fee. Account Holder / Customer Name Current Address City, State, Zip / Home #/ Work # X Signature of Account Holder XXX Transaction authorization dependant on customer honoring service fee. X Signature of Authorized Personnel at Merchant Store

10 Sample Checks: Don't forget to put DL# on all checks! Double check if Name on Drivers License and Checks match, make sure that customer also signs and dates all checks. SAMPLE Two-Hundred Fifty Dollars and 00/ WADL# DOE**MJ294MO Exp: /1/2006 $ CHECKS SAMPLE Two-Hundred Fifty Dollars and 00/ WADL# DOE**MJ294MO Exp: /15/2006 $ CHECKS SAMPLE Two-Hundred Fifty Dollars and 00/ WADL# DOE**MJ294MO Exp: /1/2006 $ CHECKS SAMPLE Two-Hundred Fifty Dollars and 00/ WADL# DOE**MJ294MO Exp: /15/2006 $ CHECKS

11 Sample Drivers License Sample Drivers License *Please make sure that name on the customers drivers license match checks.

12 APPROVAL FORM Merchant Name 1234 Main Road. Merchant Address Anytown, WA City, State, Zip Merchant Primary Phone SAMPLE Mary Jane Doe Approval Code For : G: PROCESSED V: PROCESSED This transaction is not Guaranteed. If you wish to void this transactions call Customer Service at or log into your current month merchant statement at to void transactions. D: DECLINED Note: "V Code" is not Guaranteed by Check Payment Solutions or Global Check Svc. but will be aggressively pursued for payment if check bounces.

13 Date Check # 1569 Amount $ Auth # 1569G I authorize the merchant to convert my check to an electronic funds transfer or paper draft for the above amount. In the event that my draft or EFT is returned unpaid I agree the state allowed fee may be charged to my account via draft or EFT. x signature printed name 1234 Main Road. Anytown, WA area code & phone Date Check # 1570 Amount $ Auth # 1570G Date Check # 1571 Amount $ Auth # 1571G I authorize the merchant to convert my check to an electronic funds transfer or paper draft for the above amount. In the event that my draft or EFT is returned unpaid I agree the state allowed fee may be charged to my account via draft or EFT. x signature printed name area code & phone Date Check # 1572 Amount $ Auth # 1572G I authorize the merchant to convert my check to an electronic funds transfer or paper draft for the above amount. In the event that my draft or EFT is returned unpaid I agree the state allowed fee may be charged to my account via draft or EFT. x signature printed name area code & phone I authorize the merchant to convert my check to an electronic funds transfer or paper draft for the above amount. In the event that my draft or EFT is returned unpaid I agree the state allowed fee may be charged to my account via draft or EFT. x signature printed name area code & phone 1234 Main Road. Anytown, WA Main Road. Anytown, WA Main Road. Anytown, WA SAMPLE

14 ARC Payment Plan Requirements 1. The signing customer must be present when setting up ARC Payment Plan. 2. All applications must be submitted with (1) ARC Agreement, Filled in Checks and State issued Drivers License or ID. 3. All information on submitted applications must match. 4. All checks must be filled in with Dates, Pay to, Amounts and signed by customer. 5. The customer must be given an opt out option. 6. All future dated checks approved on the ARC Payment Plan must be stored in a safe location. Then destroyed after payment plan has been completed. 7. All approval form receipts must be signed and stored with future dated checks. 8. Any incomplete applications will be followed by an ERROR FAX. And may be resubmitted after corrections have been made.

15 ERROR FAX Error Code For : This application could not be processed for one or more of the following reasons: 1. INFORMATION ON SUBMITTED APPLICATION DID NOT MATCH. 2. DATES OF CHECKS OUT OF ORDER OR HAVE PASSED. 3. ARC APPLICATION NOT SIGNED OR AUTHORIZED BY MERCHANT OR CUSTOMER. 4. ONE OR MORE CHECKS ARE NOT SIGNED OR DATED. 5. CHECKS OR DRIVERS LICENSE IS NOT CLEAR. 6. ARC APPLICATION NOT CLEAR. 7. MISSING ARC AGREEMENT. 8. MISSING CHECKS. 9. MISSING DRIVERS LICENSE. Please correct one or more of the stated errors and re-submit the application. If you have any questions please call Customer Service at