2014 California Account Administration Seminar

Transcription

1 2014 California Account Administration Your Guide to Effective Member Account Management Your members depend on you to be a deposit account expert. Do you have the account management skills to live up to that trust? Get the knowledge you need to effectively handle individual, joint, and trust accounts at the 2014 California Account Administration. Let credit union compliance expert Mary-Lou Heighes show you the tools and techniques that can help you open, maintain, and close deposit accounts with accuracy and efficiency. Register online at or call , option 2.

2 Dates & Locations: Tuesday, March 11 So-Val Tel Federal Credit Union 4986 E. Clinton Way Fresno, CA Wednesday, March 12 SAFE CU Corporate Office Training Room (Sacramento area) 3720 Madison Avenue North Highlands, CA Thursday, March 13 Provident Credit Union Oakland Airport Community Room 8301 Edgewater Drive Oakland, CA Tuesday, March 25 California Credit Union 701 N Brand Boulevard Suite 700 Glendale CA Wednesday, March 26 California Credit Union Center RMJ Training Facility 2855 Guasti Road, Suite 600 Ontario, CA Thursday, March 27 Wescom Credit Union Community Room 5601 E. La Palma Avenue Anaheim Hills, CA , ext Schedule: Registration: 8:30 a.m. 9 a.m. : 9 a.m. 4 p.m. Who Should Attend? California credit union staff members who open, maintain, or close member accounts, such as: Member Service Representatives & Managers Tellers & Teller Supervisors New Account Specialists Branch Managers Operations Officers Compliance Officers Training & Professional Development Staff 2014 California Account Administration Topics covered include: Membership Federal vs. state charter Termination Expulsion Membership vs. account relationship Account Ownership Multiple party Ownership types Minors Representative payee Businesses Decedent Accounts Individual accounts Joint accounts Designation of beneficiary Distribution of funds Activity on account Trust Accounts and Other Fiduciary Accounts Revocable vs. irrevocable trusts Membership requirements Certification of trust Protection from liability Deceased trustees Power of Attorney on a trust Blocked trusts and Coogan accounts Totten trust UTMA Relief fund Guardian and conservator Educational Investment NCUSIF Single Joint Trusts IRAs & Keogh Business & corporate accounts Power of Attorney (POA) General POA Durable POA Uniform Statutory POA Special POA Liability When POA can be refused Brief Overview of the Bank Secrecy Act Currency Transaction Report Exemptions Suspicious Activity Report OFAC and USA PATRIOT Act / CIP Requirements Elder and Dependent Financial Abuse Reporting Requirements Detection of elder abuse Filing a report Protection from liability Escheat/Unclaimed Property Update for 2014 The manual also includes information on escheating accounts, such as: when to escheat, notice to members, escheat periods, fees, electronic remittance, locator fees, filing date, and penalties. Early Registration (paid on or before 3/4/2014) Regular Registration Member Credit Unions with Power Learner Passport: $185 $235 Member Credit Unions without Power Learner Passport: $235 $285 Non-Member Credit Unions $410 $495

3 About Our Presenter, Mary-Lou Heighes: 2014 California Account Administration Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs and compliance training and assistance. She provides compliance training all over the country for various state leagues and credit unions, and also speaks at numerous credit union conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools, has conducted dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. She spent many years working on the very laws and regulations she trains on today. Mary-Lou has been involved in the credit union movement since She spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business. What is Included: Your training package includes a networking luncheon. Each participant will also receive the seminar handbook and an attractive certificate to frame or add to your employee file. Note: Parking fees and overnight accommodations are not included in the seminar fee. Financial Assistance: California and Nevada credit unions needing financial assistance in order to participate are encouraged to apply for funding through the Richard Myles Johnson Foundation. To receive an application, call the Leagues Credit Union Development Department at , ext Don t miss this satisfaction-guaranteed educational opportunity! Register online now at or call , option 2. Cancellation Policy: Cancellations must be made in writing at least four (4) business days before the seminar date to be eligible for a refund. No refunds will be made for cancellations received less than four (4) business days before the seminar. Substitutions are always welcome. Continuing Education (CE): The League follows the regulations as outlined in the California Accountancy Act. Educational sessions at this seminar may qualify for CE credit. If you are interested in receiving CE credit, please inform us when you register for this event. Dress: Business casual attire is appropriate. You may want to bring a sweater or jacket, as meeting rooms can be cool. Recording: Electronic recording of any portion of this seminar is not permitted. Thank you for your cooperation. 100% Satisfaction Guarantee: Your satisfaction is our #1 priority. We guarantee you will be completely satisfied with this seminar or we will refund your registration fee. Questions? Call , option 2, or us at registrations@ccul.org.

4 Member Service Compliance Operations Route to: 2014 California Account Administration Your Guide to Effective Member Account Management Why should you attend? Increase your credit union s effectiveness in helping members manage their finances. Be confident that you are using the correct documentation for each account type. Be able to confidently answer your members questions about their account options. Learn from an experienced credit union professional in a program designed specifically for credit union staff. Receive a valuable reference guide, complete with sample forms and resources, for use in your daily work. Take advantage of this no-risk training investment by enrolling online at or calling , option 2. P.O. Box Ontario, CA California Account Administration

5 2014 Account Administration 3 Ways to Register: Online: By Phone: Call our toll-free automated seminar hotline at , option 2, to reserve your space. By Mail: Mail this registration form to: CCUL, Attn: Registrations, P.O. Box 51476, Ontario, CA Checks should be made payable to CLSC. Registration Form: To register, complete this form or simply attach your business card and indicate which date and location you will be attending. Please print your name the way you wish it to appear on your certificate. Yes, I plan to attend! Dates & Locations: r Tuesday, March 11 Fresno r Wednesday, March 12 Sacramento r Thursday, March 13 Oakland r Tuesday, March 25 Glendale r Wednesday, March 26 Ontario r Thursday, March 27 Anaheim Hills Times: Registration: 8:30 9 a.m. : 9 a.m. 4 p.m. Credit Union: Address: Phone: ( ) 3 Convenient Payment Options: Payment enclosed (payable to CLSC): $ Please charge my registration fee to this credit card: VISA MasterCard American Express Card Account Number: Exp. Date: Cardholder s Name: Printed exactly as it appears on card Cardholder s Phone Number: ( ) Amount to be charged: $ mm/yy Cardholder s Signature: I have applied for a Richard Myles Johnson Foundation (RMJ) grant to assist with payment of the registration fee. If approved, please apply my grant to my registration fee. Thank you for your registration! If you have a physical or medical condition requiring special accommodations, please inform us at , option 2.