LENDING (LEND) Division

Transcription

1 AFSA University Course List As of 4/1/2017 Lesson Name Lesson ID Module Duration Test Duration (Total mins. LENDING (LEND) Division General Vendor Management AFSA Anti-Predatory Lending (with CFPB Rules) LEND Awareness: Contacting Customers (TCPA & FDCPA) PRIV Awareness: Fair Debt Collection Practice LEND Awareness: Fair Debt Collection Practice (Flash) LEND Awareness: Fair Debt Collection Practice for Creditors LEND Customer Inquiries & Complaints LEND Director s Suite: Fair Lending (Non-Bank)[1] LEND Fair Lending Refresher (Non-Bank) LEND Fair Lending (Flash) Video LEND Fair and Responsible Lending (Non-Bank) LEND Regulation B: Non-Bank Lending (Flash) LEND Fair Credit Reporting Act LEND Fair Credit Reporting Act (Flash) LEND Fair Credit Reporting Act for Lenders LEND Fair Credit Reporting Act for Lenders (Flash) LEND FCRA Risk-Based Pricing Notice (Flash) LEND Financial Service Centers: Collections (Flash) LEND Financial Service Centers: Fair Lending (Flash) LEND Financial Service Centers: Front Office Lending Staff (Flash) LEND of 16

2 Lending to Servicemembers LEND Lending to Servicemembers (Flash) - Video LEND Marketing Mayhem: Lending Products LEND Regulation B: Non-Bank Lending LEND Regulation M: Consumer Leasing LEND Regulation M: Consumer Leasing (Flash) LEND Regulation Z: Advertising LEND Regulation Z: Advertising (Flash) LEND Regulation Z: Non-Bank Lending LEND Regulation Z: Non-Bank Lending (Flash) LEND Regulation Z: Student Loan Disclosures (Flash) LEND Servicemember Civil Relief Act: Non-Bank Lending LEND Auto Lending Auto Loan Fraud Awareness LEND Auto Loan Fraud Awareness (Flash) LEND Motor Vehicle Lending: Equal Credit Opportunity Act LEND Motor Vehicle Lending: Equal Credit Opportunity Act (Flash) LEND Motor Vehicle Lending: Fair Credit Reporting Act LEND Motor Vehicle Lending: Fair Credit Reporting Act (Flash) LEND Motor Vehicle Lending: Gramm-Leach-Bliley Act LEND Motor Vehicle Lending: GLBA Privacy Notice (Flash) LEND Motor Vehicle Lending: Truth in Lending Act LEND Motor Vehicle Lending: Unfair or Deceptive Acts LEND Motor Vehicle Lending: UDAAP LEND Motor Vehicle Lending: UDAAP (Flash) LEND Motor Vehicle Lending: Truth in Lending Act (Flash) LEND of 16

3 Motor Vehicle Lending: Overall Test LEND1051 N/A Installment Lending Installment Lending: Back Office (Flash) LEND Installment Lending: Collections (Flash) LEND Installment Lending: Compliance and Internal Audit LEND Installment Lending: Compliance and Internal Audit (Flash) LEND Installment Lending: Customer Service (Flash) LEND Installment Lending: Front Office Lending Staff (Flash) LEND Installment Lending: Servicemembers Civil Relief Act LEND Payment Cards CARD Act Credit Cards (Flash) LEND CARD Act HELOC (Flash) LEND Credit Card Lending 1: Overview & Non-Compliance Risks LEND Credit Card Lending 2: Solicitations, Applications & Credit Decision LEND Credit Card Lending 3: Card Issuance and Account Servicing LEND Credit Card Lending 4: Case Study LEND Credit Card Lending Overall Test LEND Commercial Lending Commercial Lending: Credit Risk Overview LEND Commercial Lending: Loan Commitment and Documentation LEND Commercial Lending: Avoiding the Problem Loan and Compliance PiLEND Commercial Lending: Credit Analysis LEND Commercial Lending: Loan Maintenance and Renewals LEND Compliance Pitfalls for Commercial Lenders LEND Loans to Insiders LEND of 16

4 Banking Director s Suite: Fair Lending LEND Director s Suite: Fair Lending (Flash) LEND Fair and Responsible Lending (Flash) LEND Fair and Responsible Lending LEND Fair Lending Refresher LEND Margin Stock Secured Loans (Regulation U) LEND Marketing Mayhem: Deposits Products DEP Principles of Banking: Lending (Flash) LEND Principles of Banking: Regulatory Overview Lending (Flash) (Upda LEND Regulation B (Flash) (Updated with CFPB rules) LEND Servicemember Lending (Banks) LEND Servicemember Lending (Banks) (Flash) LEND Mortgage Lending AML MLO Mortgage Fraud Awareness LEND AML MLO Mortgage Fraud Awareness (Flash) LEND Awareness: Nontraditional Mortgage Products LEND Equal Credit Opportunity Act for Mortgage Lenders LEND Fair Housing Act for Mortgage Lenders LEND Flood Insurance (Updated with 2016 Requirements) LEND Flood Insurance (Flash) (Updated with 2016 Requirements) LEND Government Monitoring Information LEND HMDA Data Collection LEND HMDA Data Collection (Flash) LEND HMDA: Reporting and Disclosure LEND Home Equity Lines of Credit LEND Home Equity Lines of Credit (Flash) LEND Homeowners Protection Act LEND of 16

5 Homeowners Protection Act (Flash) LEND Military Permanent Change of Station Orders (Flash) LEND HELOC 1: Application Stage LEND HELOC 2: Credit Decision Stage LEND HELOC 3: Closing Stage LEND HELOC 4: Post-Closing Stage LEND HELOC 5: Most Dangerous Violations LEND N/A 15 HELOC Overall Test LEND1081 N/A Mortgage Overall Test LEND1102 N/A Mortgage Servicing: Transfers LEND Mortgage Servicing: Transfers (Flash) (Updated with CFPB rules) LEND Mortgage Servicing: Transfers (Updated for TRID) LEND Purchase Money Loans 1: Application Stage (Updated for TRID) LEND Purchase Money Loans 2: Credit Decision Stage LEND Purchase Money Loans 3: Closing Stage (Updated for TRID) LEND Purchase Money Loans 4: Post-Closing Stage (Updated for TRID) LEND Purchase Money Loans 5: Most Dangerous Violations LEND N/A 15 Purchase Money Loans Overall Test LEND1087 N/A Refinance Loans 1: Application Stage (Updated for TRID) LEND Refinance Loans 2: Credit Decision Stage LEND Refinance Loans 3: Closing Stage (Updated for TRID) LEND Refinance Loans 4: Post-Closing Stage (Updated for TRID) LEND Refinance Loans 5: Most Dangerous Violations LEND N/A 15 Refinance Loans Overall Test LEND1094 N/A Second Mortgage 1: Application Stage (Updated for TRID) LEND Second Mortgage 2: Credit Decision Stage LEND Second Mortgage 3: Closing Stage (Updated for TRID) LEND Second Mortgage 4: Post-Closing Stage (Updated for TRID) LEND of 16

6 Second Mortgage 5: Most Dangerous Violations LEND N/A 15 Second Mortgage Overall Test LEND1101 N/A Mortgage Fraud Awareness LEND Mortgage Fraud Awareness (Flash) LEND Mortgage Servicing: Collections (Flash) (Updated with CFPB Rules) LEND Mortgage Servicing: Credit Reporting (Flash) LEND Mortgage Servicing: Customer Inquiries and Complaints (Flash) LEND Mortgage Servicing: Early Intervention (Flash) LEND Mortgage Servicing: Escrow Accounts & Force-Placed Insurance (FlaLEND Mortgage Servicing: Information Sharing & Privacy LEND Mortgage Servicing: Information Sharing & Privacy (Flash) LEND Mortgage Servicing: Introduction (Flash) (Updated with CFBP rules) LEND Mortgage Servicing: Loss Mitigation & Foreclosure (Flash) (UpdatedLEND Mortgage Servicing: Payment Processing & Account Maintenance (FLEND Mortgage Servicing: Transfers (Flash) (Updated for TRID) LEND Registered MLO State Training LEND1145 N/A N/A N/A Registered MLO State Training Test: Midwest -East North Central LEND1146 N/A Registered MLO State Training Test: Midwest West North Central LEND1147 N/A Registered MLO State Training Test: Northeast Mid-Atlantic LEND1148 N/A Registered MLO State Training Test: Northeast New England LEND1149 N/A Registered MLO State Training Test: South East South Central LEND1150 N/A Registered MLO State Training Test: South West South Central LEND1152 N/A Registered MLO State Training Test: South South Atlantic LEND1151 N/A of 16

7 Registered MLO State Training Test: West Mountain LEND1153 N/A Registered MLO State Training Test: West Pacific LEND1154 N/A Regulation Z Mortgage Amendments (Flash) LEND Regulation Z: Ability-to-Repay & Qualified Mortgage Rules LEND Regulation Z: Ability-to-Repay & Qualified Mortgage Rules (Flash) LEND Regulation Z: Appraisal Independence LEND Regulation Z: Appraisal Independence (Flash) LEND Regulation Z: High-Cost Mortgages (2013 HOEPA Rule) (Flash) LEND Regulation Z: Higher-Priced Mortgage Loans (Flash) (Updated with nlend Regulation Z: Higher-Priced Mortgage Loans (Updated with new CFPLEND Regulation Z: Loan Originator Rule - Compensation LEND Regulation Z: Loan Originator Rule Compensation (Flash) LEND Regulation Z: Loan Originator Rule Qualifications LEND Regulation Z: Loan Originator Rule Qualifications (Flash) LEND Regulation Z: Loan Servicing Prohibitions LEND RESPA for Mortgage Lenders (Updated for TRID) LEND RESPA: Escrow (Updated for TRID) LEND RESPA: Escrow (Flash) (Updated for TRID) LEND Reverse Mortgages (Flash) (Updated for TRID) LEND SAFE Act MLO Registration Requirements (Flash) LEND Texas Home Equity Lending Law LEND TILA Closed-End for Mortgage Lenders LEND TILA Closed-End for Mortgage Lenders (Updated for TRID) LEND TILA Home Equity Lines of Credit LEND TILA-RESPA Integrated Disclosure Rule- Closing Disclosure LEND1200 N/A TILA-RESPA Integrated Disclosure Rule- Closing Disclosure (Flash) LEND of 16

8 TILA-RESPA Integrated Disclosure Rule-Loan Estimate LEND TILA-RESPA Integrated Disclosure Rule-Loan Estimate (Flash) LEND TILA-RESPA Integrated Disclosure Rule - Overview LEND [1] See also Director s Suite: Compliance Risk Management (Non-Bank) OPS1081 under the Operations Division. OPERATIONS (OPS) Division ACH Rules Advanced OPS ACH Rules Basics OPS ACH Rules International ACH Transactions OPS Active Listening Basics OPS Active Listening Basics (Flash) OPS ADA Amendments Act OPS Antitrust and Anti-Tying Basics OPS Antitrust and Anti-Tying Basics (Flash) OPS Antitrust and Anti-Tying Rules OPS Authentication in an Internet Banking Environment (Flash) OPS Awareness: Anti-Harassment OPS Awareness: Community Reinvestment Act (Flash) OPS Awareness: Ethics OPS Awareness: Ethics (Flash) - Video OPS Awareness: Federal Benefit Garnishment Rules (Flash) OPS Awareness: Insider Trading OPS Awareness: Physical Security OPS Awareness: Physical Security (Flash) - Video OPS Awareness: Remote Deposit Capture (Flash) OPS Awareness: Sarbanes-Oxley Act OPS Bank Bribery Act OPS Bankruptcy OPS of 16

9 Bankruptcy (Flash) OPS Bankruptcy Abuse Prevention and Consumer Protection Act OPS Basic Sales Skills (Flash) OPS Business Etiquette OPS Business Etiquette (Flash) OPS Community Reinvestment Act OPS Community Reinvestment Act (Flash) OPS Community Reinvestment Act: Large Banks OPS Community Reinvestment Act: Large Banks (Flash) OPS Complaint Management (Flash) OPS Director s Suite: Compliance Risk Management OPS Director s Suite: Compliance Risk Management (Flash) OPS Director s Suite: Compliance Risk Management (Non-Bank) OPS Diversity in the Workplace OPS Diversity in the Workplace (Flash) OPS EEO-1 Reporting OPS Electronic Signatures in Global and National Commerce Act (Flash) OPS FCRA for Information Furnishers Advanced OPS FCRA for Information Furnishers Advanced (Flash) OPS FCRA for Information Furnishers Basics OPS FCRA for Information Furnishers Basics (Flash) OPS Financial Services Centers: UDAAP (Flash) OPS Foreign Account Tax Compliance Act (Flash) OPS Foreign Corrupt Practices Act OPS Foreign Corrupt Practices Act (Flash) OPS Handling Conflict in the Workplace (Flash) OPS of 16

10 Interstate Land Sales Full Disclosure Act (Flash) OPS Networking Basics (Flash) OPS Payment Systems Risk OPS Positive Workplace Management OPS Principles of Banking: Overview of Banking (Flash) OPS Principles of Banking: Regulatory Overview Deposits and OperatioOPS Professional Etiquette (Flash) OPS Regulation E: Remittance Transfers OPS Regulation E: Remittance Transfers (Flash) OPS Regulation GG OPS Reporting Elder Financial Abuse OPS Reporting Elder Financial Abuse (Flash) OPS Reporting Elder Financial Abuse California OPS Reporting Elder Financial Abuse California (Flash) OPS Reporting Elder Financial Abuse Connecticut OPS Reporting Elder Financial Abuse District of Columbia OPS Reporting Elder Financial Abuse Florida OPS Reporting Elder Financial Abuse Florida (Flash) OPS Reporting of Elder Financial Abuse Georgia OPS Reporting Elder Financial Abuse Georgia (Flash) OPS Reporting Elder Financial Abuse Hawaii OPS Reporting Elder Financial Abuse Hawaii (Flash) OPS Reporting Elder Financial Abuse Illinois OPS Reporting Elder Financial Abuse Illinois (Flash) OPS Reporting Elder Financial Abuse Kansas OPS Reporting Elder Financial Abuse Kansas (Flash) OPS of 16

11 Reporting Elder Financial Abuse Mississippi OPS Reporting Elder Financial Abuse Mississippi (Flash) OPS Reporting Elder Financial Abuse Nevada OPS Reporting Elder Financial Abuse Nevada (Flash) OPS Reporting Elder Financial Abuse Washington OPS Reporting Elder Financial Abuse Washington (Flash) OPS SAFECATCH Bank Robbery Procedures (Flash) OPS Sexual Harassment Employees OPS Sexual Harassment Managers OPS Sexual Harassment Case Studies Managers OPS Social Media OPS Social Media (Flash) OPS Team Building (Flash) OPS Telephone Etiquette (Flash) OPS Transactions with Affiliates (Regulation W) OPS Transactions with Affiliates (Regulation W) (Flash) OPS UDAAP OPS UDAAP (Flash) - Video OPS Violence in the Workplace (Flash) OPS PRIVACY (PRIV) Division Affiliate Marketing Rule (Flash) PRIV Awareness: GLBA Privacy Notice PRIV Awareness: GLBA Privacy Notice (Flash) - Video PRIV Awareness: HIPAA for Business Associates PRIV Awareness: ID Theft Red Flags Rule PRIV Awareness: ID Theft Red Flags Rule (Flash) - Video PRIV Awareness: Information Security (Flash) - Video PRIV Awareness: Information Security (Updated) PRIV of 16

12 CAN-SPAM Basics PRIV Canadian Privacy Law PRIV Children s Online Privacy Protection Act (Updated with new FTC rulepriv European Union Data Protection Directive PRIV FACT Act Disposal of Consumer Information PRIV FACT Act Medical Information Rule PRIV FACT Act Prescreen Opt-Out Notice PRIV GLBA Security Breach Notice PRIV ID Theft: Address Changes and Discrepancies (Flash) PRIV ID Theft: Red Flags Rule PRIV ID Theft: Red Flags Rule (Flash) PRIV Identity Theft PRIV Identity Theft (Mystery Shopper) (Flash) PRIV1018 N/A N/A N/A NAIC Model Privacy Regulations PRIV New York State Privacy Regulations PRIV Privacy (Mystery Shopper) PRIV1021 N/A N/A N/A Right to Financial Privacy Act PRIV State Opt-In Privacy Laws PRIV Telephone Consumer Protection Act PRIV BANK SECRECY ACT (BSA) Division AML MLO Compliance (Flash) BSA AML MLO SAR Reporting (Flash) BSA Anti-Money Laundering Business Bankers BSA Anti-Money Laundering Commercial Lenders BSA Anti-Money Laundering Consumer Lenders BSA Anti-Money Laundering Insurance Personnel BSA Anti-Money Laundering Mortgage Lenders BSA Anti-Money Laundering Personal Bankers BSA of 16

13 Anti-Money Laundering Private Bankers BSA Anti-Money Laundering Telephone and Online Bankers BSA Anti-Money Laundering Tellers BSA Anti-Money Laundering Trust Officers BSA Anti-Money Laundering Wire Transfer Personnel BSA BSA/AML Awareness (Flash) - Video BSA BSA/AML Awareness BSA BSA/AML Scenarios (Flash) - Video BSA BSA/AML Scenarios for Business Bankers (Flash) BSA BSA/AML Scenarios for Commercial Lenders (Flash) BSA BSA/AML Scenarios for Consumer Lenders BSA BSA/AML Scenarios for Consumer Lenders (Flash) BSA BSA/AML Scenarios for Insurance Personnel (Flash) BSA BSA/AML Scenarios for Mortgage Lenders BSA BSA/AML Scenarios for Mortgage Lenders (Flash) BSA BSA/AML Scenarios for Personal Bankers (Flash) BSA BSA/AML Scenarios for Private Bankers (Flash) BSA BSA/AML Scenarios for Telephone and Online Bankers (Flash) BSA BSA/AML Scenarios for Tellers (Flash) BSA BSA/AML -Scenarios for Trust Officers (Flash) BSA BSA/AML - Scenarios for Wire Transfer Personnel (Flash) BSA BSA/AML for Money Services Businesses BSA BSA/AML for Money Services Businesses (Flash) BSA BSA/AML Front-Line Refresher BSA CTR Exemptions (Flash) BSA Currency Transaction Reporting BSA of 16

14 Currency Transaction Reporting (Flash) BSA Customer Identification Program (CIP) Basics BSA Director s Suite: BSA/AML BSA Director s Suite: BSA/AML (Flash) BSA Financial Service Centers: BSA/AML (Flash) BSA OFAC Basics BSA OFAC Basics (Flash) BSA Section 312 Rule Foreign Correspondent Accounts BSA Section 312 Rule Foreign Correspondent Accounts (Flash) BSA Section 312 Rule Private Banking Accounts & PEPs (Flash) BSA Section 312 Rule Private Banking Accounts & PEPs BSA Section 314 Information Requests BSA Suspicious Activity Reporting (Flash) BSA Suspicious Activity Reporting for Providers of Prepaid Access (Flash) BSA Suspicious Activity Reporting BSA Title 31 Awareness BSA Title 31 Awareness (Flash) BSA DEPOSITS (DEP) Division Awareness: Check 21 DEP Awareness: IRAs DEP Awareness: Truth in Savings NCUA Rule DEP Awareness: Truth in Savings NCUA Rule (Flash) DEP Awareness: Truth in Savings Act DEP Awareness: Truth in Savings Act (Flash) DEP Deposit Products Most Dangerous Violations DEP Deposit Products Overview DEP N/A of 16

15 Electronic Fund Transfers: Account Opening/Disclosures DEP Electronic Fund Transfers: Account Opening/Disclosures (Flash) DEP Electronic Fund Transfers: Error Resolution DEP Electronic Fund Transfers: Error Resolution (Flash) DEP FIDC Insurance Basics DEP FDIC Insurance Basics (Spanish) DEP Marketing Mayhem: Deposit Products DEP NCUA Insurance Basics DEP Overdraft Protection Guidance DEP Principles of Banking: Deposits (Flash) DEP Principles of Banking: Electronic Banking (Flash) DEP Principles of Banking: The Check Payment Process (Flash) DEP Reg CC: Check Collection DEP Reg CC: Funds Availability DEP Reg CC: Funds Availability (Flash) - Video DEP Regulation D DEP Regulation E: Overdraft Protection DEP Teller Training Basic Teller Transactions DEP Teller Training Basic Teller Transactions (Flash) DEP Teller Training Cash Drawer Balancing DEP Teller Training Cash Drawer Balancing (Flash) DEP Teller Training Check Fraud Awareness DEP Teller Training Check Fraud Awareness (Flash) DEP Teller Training Check Holds DEP Teller Training Check Holds (Flash) DEP Teller Training Handling Money DEP Teller Training Handling Money (Flash) DEP Teller Training Negotiable Instruments DEP of 16

16 Teller Training Negotiable Instruments (Flash) DEP OTHER FINANCIAL SERVICES (OFS) Division Insurance Products OFS Nondeposit Investment Products OFS Regulation E Gift Cards (Flash) OFS Regulation R OFS Trusts and Fiduciary Duties Basic Course (Flash) OFS * Lessons listed twice have identical content, but are offered in both Flash, and HTML. Unless otherwise noted, all lessons are in HTML format. The HTML lesson content can be customized by the AFSA member company. "Flash" lessons are in Adobe Flash format, and have the same content as HTML lessons, but offer a more interactive experience. Please contact Alejandra Krasnow at akrasnow@afsamail.org for more information. 16 of 16