New Balance = $2, Business Gold Card. Membership Rewards Points As of 04/14/11 264,852. Account Summary

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Business Gold Card Closing Date 04/14/11 New Balance Minimum Payment Due $2,149.27 $1,045.26 p.

Payment Due Date listed above, you may be assessed a late fee and your APR may be increased to a Penalty APR. See page 2 for important information about your account.

Pay Over Time Portion Previous Balance Payments/Credits New Charges Fees Interest Charged New Balance = Minimum Due $753.85 -$753.85 +$1,013.26 $1,013.26 $1,136.

86 -$2,253.85 +$2,513.26 $2,149.27 $1,045.26 Days in Billing Period: Customer Care 30 Pay by Computer open.

Pleasefold on the perforation below, detach and return with your payment Payment Coupon Do not staple or use paper clips Pay by Computer open.

1 Business Gold Card Closing Date 04/14/11 New Balance Minimum Payment Due $2, $1, p. 1/8 Membership Rewards Points As of 04/14/11 264,852 Payment Due Date 05/09/11 Late Payment Warning: If we do not receive at least the Minimum Payment Due by the Payment Due Date listed above, you may be assessed a late fee and your APR may be increased to a Penalty APR. See page 2 for important information about your account. See Page 7 For A Notice Of Changes To Your Pay Over Time Feature Account Summary Pay In Full Portion Previous Balance Payments/Credits New Charges Fees New Balance = Pay Over Time Portion Previous Balance Payments/Credits New Charges Fees Interest Charged New Balance = Minimum Due $ $ $1, $1, $1, $1, $1, $1, $32.00 Account Total Previous Balance Payments/Credits New Charges Fees Interest Charged New Balance Minimum Payment Due $1, $2, $2, $2, $1, Days in Billing Period: Customer Care 30 Pay by Computer open.com/pbc Customer Care Pay by Phone See page 2 for additional information. Pleasefold on the perforation below, detach and return with your payment Payment Coupon Do not staple or use paper clips Pay by Computer open.com/pbc Pay by Phone Account Ending Enter account number on all documents. Make check payable to American Express. 134 MAIN ST WATERTOWN MA Payment Due Date 05/09/11 New Balance $2, Minimum Payment Due $1, Check here if your address or phone number has changed. Note changes on reverse side. AMERICAN EXPRESS P.O. BOX 1270 NEWARK NJ $ Enclosed

2 p. 2/8 Payments: Your payment must be sent to the payment address shown on your statement and must be received by 5 p.m. local time at that address to be credited as of the day it is received. Payments we receive after 5 p.m. will not be credited to your Account until the next day. Payments must also: (1) include the remittance coupon from your statement; (2) be made with a single check drawn on a US bank and payable in US dollars, or with a negotiable instrument payable in US dollars and clearable through the US banking system; and (3) include your Account number. If your payment does not meet all of the above requirements, crediting may be delayed and you may incur late payment fees and additional interest charges. Electronic payments must be made through an electronic payment method payable in US dollars and clearable through the US banking system. If we accept payment in a foreign currency, we will convert it into US dollars at a conversion rate that is acceptable to us, unless a particular rate is required by law. Pleasedo not send post-dated checks as they will be deposited upon receipt. Any restrictive language on a payment we accept will have no effect on us without our express prior written approval. We will re-present to your financial institution any payment that is returned unpaid. Permission for Electronic Withdrawal: (1) When you send a check for payment, you give us permission to electronically withdraw your payment from your deposit or other asset account. We will process checks electronically by transmitting the amount of the check, routing number, account number and check serial number to your financial institution, unless the check is not processable electronically or a less costly process is available. When we process your check electronically, your payment may be withdrawn from your deposit or other asset account as soon as the same day we receive your check, and you will not receive that cancelled check with your financial account statement. If we cannot collect the funds electronically we may issue a draft against your deposit or other asset account for the amount of the check. (2) By using Pay By Computer, Pay By Phone or any other electronic payment service of ours, you give us permission to electronically withdraw funds from the deposit or other asset account you specify in the amount you request. Payments using such services of ours received after 8:00 p.m. MST may not be credited until the next day. How We CalculateYour Balance: We use the Average Daily Balance (ADB) method (including new transactions) to calculate the balance on which we charge interest for Pay Over Time balances on your Account. Call the Customer Service number listed below for more information about this balance computation method and how resulting interest charges are determined. The method we use to calculate the ADB and interest results in daily compoundingof interest. Paying Interest: If you have a Pay Over Time balance, your due date is at least 25 days after the close of each billing period. We will not charge you interest on the Pay Over Time balance if you pay the Account Total New Balance by the next Closing Date. Foreign Currency Charges: If you make a Charge in a foreign currency, we will convert it into US dollars on the date we or our agents process it. We will charge a fee of 2.7% of the converted US dollaramount. We will choose a conversion rate that is acceptable to us for that date, unless a particular rate is required by law. The conversion rate we use is no more than the highest official rate published by a government agency or the highest interbank rate we identify from customary banking sources on the conversion date or the prior business day. This rate may differ from rates in effect on the date of your charge. Charges converted by establishmentswill be billed at the rates such establishmentsuse. Credit Balance: A credit balance (designated CR) shown on this statement represents money owed to you. If within the six-month period following the date of the first statement indicating the credit balance you do not request a refund or charge enough to use up the credit balance, we will send you a check for the credit balance within 30 days if the amount is $1.00 or more. Credit Reporting: We may report information about your Account to credit bureaus. Late payments, missed payments, or other defaults on your Account may be reflected in your credit report. New York residents may contact the New York Banking Department to obtain a comparative listing of credit card rates, fees and grace periods by calling Customer Service & Billing Inquiries InternationalCollect Large Print & Braille Statements Express Cash CASH-NOW HearingImpaired TTY: FAX: In NY: Website: americanexpress.com Mobile Site: amexmobile.com Customer Service & Billing Inquiries P.O. BOX EL PASO, TX Payments P.O. BOX 1270 NEWARK NJ Change of Address If correct on front, do not use. To change your address online, visit For Name, Company Name, and Foreign Address or Phone changes, please call Customer Care. Please print clearly in blue or black ink only in the boxes provided. Street Address Pay Your Bill with AutoPay Avoid late fees Save time Deduct your payment from your bank account automatically each month City, State Visit americanexpress.com/autopay today to enroll. Zip Code Area Code and Home Phone Area Code and Work Phone For information on how we protect your privacy and to set your communication and privacy choices, please visit

3 Business Gold Card Closing Date 04/14/11 p. 3/8 Payments and Credits Summary Pay In Full Pay Over Time Total Payments -$ $1, $2, Credits $0.00 $0.00 $0.00 Total Paymentsand Credits -$ $1, $2, Detail Payments *Indicates posting date 04/07/11* ONLINE PAYMENT - THANK YOU -$2, New Charges Summary Pay In Full Pay Over Time Total $ $1, $2, ESTHA BLACHMAN $ $0.00 $ Total New Charges $1, $1, $2, Detail - denotes Pay Over Time activity Card Ending For more information, visit americanexpress.com/payovertimeinfo 03/16/11 GOOGLE INC. CC@GOOGLE.COM $ ADWORDS ADVERTISING EXTENDED PAYMENT OPTION 03/21/11 AMAZON MKTPLACE PMTSAMZN.COM/BILL WA $ /22/11 BOSTON COMMON BOSTON MA $11.00 PARKING LOT & GARAGE 03/22/11 SQUARESPACE INC $ /23/11 AMAZON.COM AMZN.COM/BILL WA $ /25/11 PAYPAL *COUDAL ETC CA $ GRAPHIC & COMM 03/26/11 AMAZON.COM AMZN.COM/BILL WA $ /27/11 GOOGLE INC. CC@GOOGLE.COM $ ADWORDS ADVERTISING EXTENDED PAYMENT OPTION 03/28/11 AMAZON MKTPLACE PMTSAMZN.COM/BILL WA $20.98 Continued on reverse

4 Detail Continued p. 4/8 - denotes Pay Over Time activity 03/30/11 ITUNES MUSIC STORE IAUSTIN TX $5.30 itunes Music Store 04/02/11 PAIR NETWORKS INC 04PITTSBURGH PA $ COMPUTER/DATA 04/02/11 STAPLES BRIGHTON MA $ (800) /04/11 ITUNES MUSIC STORE IAUSTIN TX $9.99 itunes Music Store 04/05/11 AMAZON MKTPLACE PMTSAMZN.COM/BILL WA $ /06/11 PAYPAL *INDIEPRESSR CA $ GAMES 04/06/11 PAYPAL *INDIEPRESSR CA $ GAMES 04/07/11 AMAZON WEB SERVICES AWS.AMAZON.CO WA $0.81 WEB SERVICES 04/07/11 37SIGNALS.COM CHICAGO IL $ Price MEMBERSHIP ORGANIZA $ /07/11 AMAZON.COM AMZN.COM/BILL WA $ /07/11 37SIGNALS.COM CHICAGO IL $ Price MEMBERSHIP ORGANIZA $ /12/11 STELLINA WATERTOWN MA $ TIP $ /12/11 FLYINGMEATI WA $ GENERAL 04/13/11 VERIZON*RECURRINGPAYPHONESERVICE $ /13/11 AMAZON.COM AMZN.COM/BILL WA $ /13/11 GOOGLE INC. CC@GOOGLE.COM $ ADWORDS ADVERTISING EXTENDED PAYMENT OPTION ESTHA BLACHMAN Card Ending /15/11 USPS WATERTOWN MA $5.65 Continued on next page

5 Business Gold Card Closing Date 04/14/11 p. 5/8 Detail Continued - denotes Pay Over Time activity 03/16/11 USPS WATERTOWN MA $ /18/11 USPS WATERTOWN MA $ /21/11 USPS WATERTOWN MA $ /22/11 USPS WATERTOWN MA $ /24/11 USPS WATERTOWN MA $ /28/11 USPS WATERTOWN MA $ /28/11 UPS* 1Z04806E SHIPPING SVC INV DATE 03/28/11 TRK# 1Z04806E FR ZIP TO ZIP US GROUND LBS REF#INV $ /30/11 USPS WATERTOWN MA $ /04/11 USPS WATERTOWN MA $ /05/11 USPS WATERTOWN MA $ /08/11 USPS WATERTOWN MA $ /11/11 USPS ARLINGTON MA $ /13/11 USPS WATERTOWN MA $16.72 Fees Total Fees for this Period $0.00 Interest Charged Total Interest Chargedfor this Period $0.00 Continued on reverse

6 p. 6/ Fees and Interest Totals Year-to-Date Total Fees in 2011 Total Interest in 2011 $75.00 $75.05 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Percentage Rate Balance Subject to Interest Rate Interest Charge Extended Payment Option 15.24% (v) $0.00 $0.00 Total $0.00 (v) Variable Rate Important Notice Information on Pay Over Time Features You may have access to one or more Pay Over Time Features as part of your Card account. The following are the current Annual Percentage Rates (APRs) for Pay Over Time Features. (v) indicates variable rate. Please refer to page 2 for further important information regarding your account For Extended Payment Option, the APR is 15.24% (v).

7 Business Gold Card Closing Date 04/14/11 p. 7/8 Notice of Changes to Your Pay Over Time Feature The terms of your Account are subject to change in accordance with the American Express Cardmember Agreement ("Agreement") governing your Account referenced in this notice. All terms of that Agreement not amended herein remain in full force and effect. We encourage you and any Additional Cardmembers on your Account to read this notice and file it along with your Agreement for future reference. We are making two changes to the Extended Payment Option. First, effective June 15, 2011, we are reducing the minimum amount for an eligible charge on the Extended Payment Option from $200 to $100. This means charges equal to or greater than $100 will be posted to your Pay Over Time balance, allowing you to extend payment on these charges. With this change, your Pay Over Time balance is likely to increase compared to your Pay In Full balance, which means that if you carry a balance from month to month, you could pay more interest charges. As always, you continue to have the choice to pay all your charges in full, pay the minimum due, or anything in between. If you prefer to maintain your eligibility amount at $200 for the Extended Payment Option, please call the number on the back of your Card. Second, the maximum Pay Over Time balance on your Extended Payment Option is currently $20,000. We call this the "feature cap." Effective June 15, 2011, we are increasing the feature cap from $20,000 to $35,000. Any charge that would cause your total Pay Over Time balance to exceed the new feature cap will be due in full upon receipt of the billing statement. Eligibility for the Extended Payment Option is based on our ongoing assessment of your creditworthiness. Accordingly, effective June 15, 2011, the reference to "$20,000" in the About Pay Over Time features section of your Agreement is changed to "$35,000." SL541 BP/OPLOC05/0411

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And you will pay an estimated total of... 3 months $97. Continued on page 3

And you will pay an estimated total of... 3 months $97. Continued on page 3 Gold Delta SkyMiles Credit Card p. 1/8 Closing Date 11/25/16 Next Closing Date 12/27/16 Account Ending 7-51007 New Balance $95.00 Minimum Payment Due $35.00 Payment Due Date 12/21/16 Delta SkyMiles Miles