Southend United 2018/19 Season Cards...

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1 Southend United 2018/19 Season Cards...

2 WELCOME... I ve been overwhelmed by the amount of goodwill that s been shown to me since becoming Manager of Southend United Football Club. There s certainly been a feel-good factor since I returned to the Club and I have to keep that going. The area and the Club deserve it and if that feel-good factor is going to help us then we need to use it to our advantage. Why don t you be part of it? I think it s vital that we get everyone together if we want to achieve any success and I want the fans and the area to do that. The ambition has always been here and that is apparent more than ever right now. Thank you for your support since I became Manager of your football club and I hope you believe in what we re trying to achieve. I want Southend United Football Club to be successful and I want you to be part of it with us. Forever Blues, Platinum Main Club Sponsor Club Sponsors

3 YOUR SEASON CARD BENEFITS... Benefits Secure your seat for the season ahead Cup & away game ticket priority Exclusive third party discounts & promotions Three FREE guest tickets (if purchased before 5pm on 3rd April, 2018) Exclusive Southend United pin badge Incentives to recommend a friend 10% discount off hospitality bookings We listened, we acted! We ve removed the 5 admin fee! You can view all 18/19 season card terms & conditions at southendunited.co.uk Young Adult season card only 6.52 a game! It was a huge success during the 17/18 season and we are keeping it the same price! If you re in the young adult category you can watch Blues for only 150! Recommend a Friend earn 25! Simply recommend and sign up a friend or family member to become a 2018/19 Blues season card holder and earn 25!* The 25 is awarded when a current adult or senior season card holder recommends a friend/family member to take an adult or senior season card for the 2018/19 season. The new season card holder will receive 25 off their 2018/19 season card & the current season card holder will receive 25 cash. *Please note the recommend a friend scheme only applies when the person has not been a season card holder for the past two seasons. The Club reserve the right to refuse the benefit in the event of a dispute. T&C s apply.

4 MATCHDAY HOSPITALITY... Enjoy the pre-game build up from the best seats in town. We have some fantastic hospitality packages for you to experience with your friends, family or colleagues. As a Season Card Holder you can also take full advantage of an exclusive 10% discount on all hospitality packages at Roots Hall. Seasonal and game-by-game packages available All 23 home league games Extensive food & drink options Matchday parking Matchday programme Waiting service Matchday quiz TV with Sky Sports Cup & away game ticket priority For seasonal prices please request details CONTACT THE COMMERCIAL DEPARTMENT ON OR COMMERCIAL@SOUTHEND-UNITED.CO.UK

5 YOUR SUPPORT IS VITAL...

6 ROOTS HALL STADIUM... TAKE YOUR SEAT! EXECUTIVE BOXES 17/18 season card holders have until 17th June to secure their seats You can view all 18/19 season card terms & conditions at southendunited.co.uk

7 SEASON CARDS 2018/19 APPLICATION FORM... YOUR DETAILS (PLEASE NOTE THAT ALL AREAS MUST BE COMPLETED) Title Forenames (s) Surname Date of birth (Day/Month/Year) / / Main contact number Mobile number Address Post code: address Stand Block Row Seat IF YOU DO NOT WISH TO RECEIVE INFO & REGULAR UPDATES THROUGH OR MOBILE, TICK HERE EASY WAYS TO PURCHASE: ONLINE ticketing.southendunited.co.uk VISITING Ticket office at Roots Hall FORM Complete this Application Form TELEPHONE Box Office on

8 EASY WAYS TO PURCHASE: ONLINE ticketing.southendunited.co.uk VISITING Ticket office at Roots Hall FORM Complete this Application Form TELEPHONE Box Office on ADDITIONAL APPLICANTS DETAILS (Please note that all areas must be completed) Title Title Title Forenames (s) Forenames (s) Forenames (s) Surname Surname Surname Main contact number Main contact number Main contact number Date of birth (Day/Month/Year) / / Address Date of birth (Day/Month/Year) / / Address Date of birth (Day/Month/Year) / / Address Post code: address Post code: address Post code: address Stand Block Row Seat Stand Block Row Seat Stand Block Row Seat IF YOU DO NOT WISH TO RECEIVE INFO & REGULAR UPDATES THROUGH OR MOBILE, TICK HERE IF YOU DO NOT WISH TO RECEIVE INFO & REGULAR UPDATES THROUGH OR MOBILE, TICK HERE IF YOU DO NOT WISH TO RECEIVE INFO & REGULAR UPDATES THROUGH OR MOBILE, TICK HERE

9 PAYMENT DETAILS (PLEASE ADD IN ADDITIONAL COST OF EXTRA APPLICANTS) SEASON CARD DETAILS (PLEASE INSERT QUANTITY REQUIRED FOR ALL APPLICANTS IN YOUR PARTY) ADULT (23-59) 395 SENIOR (60+) 250 YOUNG ADULT (17-22) 150 DISABLED (ADULT) 250 JUNIOR (9-16) 85 CHILD (8 years & under) 23 STUDENT (23 years & over) 235 FAMILY & HI-TEC SOUTH LOWER STANDS FAMILY (1 ADULT, 1 CHILD) 395 ADDITIONAL FAMILY ADULT 335 ADDITIONAL FAMILY JUNIOR 60 ADDITIONAL CHILD 23 (PLEASE NOTE THAT PROOF OF QUALIFICATION CRITERIA FOR PURCHASES OTHER THAN ADULT SEASON CARDS IS REQUIRED) PLEASE STATE YOUR SEAT NUMBER FOR RENEWALS, OR YOUR PREFERRED SEAT NUMBER, OR LEAD PERSON. IF PREFERRED SEAT IS UNAVAILABLE FOR A NEW SEASON CARD HOLDER, THE BOX OFFICE WILL CONTACT YOU. RETURN ADDRESS: SOUTHEND UNITED FOOTBALL CLUB, ROOTS HALL STADIUM, VICTORIA AVENUE, SOUTHEND ON SEA, ESSEX, SS2 6NQ Season Card(s) cost + 5 administration fee Donation to Southend United Academy Grand Total Method (Administration fee applies to all payments unless booked online): Cash Cheque/PO Visa Credit Mastercard Maestro Visa Debit Solo Card number Valid from (Month/Year) Expiry date (Month/Year) / / Security number (Last 3 digits on back) Signature Print name Issue number OFFICE USE ONLY: PROOF OF QUALIFICATION CRITERIA CHECKED (A 5 ADMINISTRATION FEE APPLIES TO ALL SEASON CARDS PURCHASED VIA PHONE, POST OR IN PERSON AT THE BLUES BOX OFFICE. THERE WILL BE NO CHARGE WHEN ORDERING ONLINE. CARD PAYMENT DATA WILL BE DESTROYED AFTER BEING PROCESSED.) BY COMPLETING THE APPLICATION FORM, YOU ARE ACCEPTING OUR TERMS AND CONDITIONS. THESE ARE AVAILABLE ON REQUEST OR CAN BE DOWNLOADED FROM OUR WEBSITE. Date (Day/Month/Year) / / Tick if you require Zebra Finance

10 ZEBRA FINANCE 10 MONTH INSTALMENT PLAN SOUTHEND UNITED FC REFERENCE NUMBER (ZEBRA FINANCE USE ONLY) TOTAL SEASON TICKET(S) PRICE SUPPORTER NUMBER 1 SUPPORTER NUMBER 2 SUPPORTER NUMBER 3 SUPPORTER NUMBER 4 TITLE MR MRS MISS MS DR PROF FORENAME ADDRESS POSTCODE PREVIOUS ADDRESS IF LIVED AT CURRENT ADDRESS LESS THAN 3 YEARS POSTCODE MOBILE TEL No. Server User Number Instructions to Bank / Building Society Please pay R Raphael & Sons Plc Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct debit Guarantee. I understand that this instruction may remain with R Raphael & Sons Plc and, and so, details will be passed electronically to my Bank/Building Society. Banks and Building Societies may not accept Direct Debit Instructions for some types of account. STAND/ BLOCK STAND/ BLOCK STAND/ BLOCK STAND/ BLOCK To: The Manager Bank / Building Society Address: Name/s of Account Holder No. OF TICKETS YOUR PERSONAL DETAILS DATE OF BIRTH TIME AT ADDRESS ADDRESS SURNAME HOME TEL No. Account Number ROW/ SEAT ROW/ SEAT ROW/ SEAT ROW/ SEAT MARITAL STATUS RESIDENTIAL STATUS Please note, if an address has been provided you will receive correspondence regarding your application by . Alternatively, this will be posted to you. INSTRUCTIONS TO YOUR BANK/BUILDING SOCIETY TO PAY BY DIRECT DEBIT Postcode: Sort Code REPRESENTATIVE EXAMPLE Amount of Credit Total Amount Repayable Repayable by 10 monthly instalments of Interest rate 18.3% pa (variable). Representative 19.9% APR(variable). Example based upon an Adult (22-59) season ticket costing Other Terms and Conditions apply. Acceptance subject to credit status. USE OF YOUR PERSONAL DATA In order to process your application for credit, we will need to collect personal information from you. The information collected in your application will be used for assessing your application for credit, unless you have given your explicit consent for us to contact you in relation to marketing. In considering your application for credit, we will use credit scoring or other automated decision-making systems as part of our process. When you submit your application, we will access databases including those held by Credit Reference Agencies and Fraud Prevention Agencies in order to validate the information you have supplied to us. This process involves checking the personal data you provide against those databases to confirm your identity. If we are unable to validate your name and address details in this way, we may ask you to provide certain documents to manually verify your identity. Credit Reference Agencies will keep a record of our application search and the information we provide, which will be seen by other organisations that may make a search on your file. If false or inaccurate information is provided to us and fraud is identified, details will be passed to fraud prevention agencies to prevent fraud and money laundering. Further details explaining how the information held by fraud prevention agencies may be used can be found in our Privacy Notice. In the case of ticket or subscription fee finance, we will share your data with your club to enable the reservation and supply of their services to you, only if it is required prior to accepting you for finance. Your data will also be shared to enable any payments we may need to make to facilitate your credit agreement. In the case of physical assets being financed, we will share your data with the supplier of the goods to enable the reservation and supply of the goods as well as any mandatory legal or regulatory checks required to support your credit agreement. Your data will also be shared to enable any payments we may need to make to facilitate your credit agreement. Zebra Finance Limited is an agent and Credit Intermediary that arranges and administers loans for and on behalf of Raphael & Sons Plc, who we will share your personal data with. We will also share your data with other lenders who may be named in the loan document as the Creditor (if different from the above), in order to provide you with credit. This is how we use your personal data during an application for credit. If you are accepted for credit a fuller explanation of how we will use your data for account servicing and relationship management will be provided in your credit agreement. We will also use your data for research, statistical analysis and to comply with legal and regulatory requirements. You can also find a detailed explanation of how we use your data in our Privacy Notice that can be found on our website If you want details of the personal data we hold on you and how it is used or the details of the credit reference agency and fraud prevention agencies we use and share data with, please contact us on or by to the Data Protection Officer at enquiries@zebrafinance.com. THE DIRECT DEBIT GUARANTEE If you application is accepted and you proceed with the credit by signing the loan forms then we will set up a direct debit mandate to collect your payments. We will give you more information about this with the loan forms. This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. If there are any changes to the amount, date or frequency of your Direct Debit R Raphael & Sons Plc will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request R Raphael & Sons Plc to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If you receive a refund you are not entitled to, you must pay it back when R Raphael & Sons Plc asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. MARKETING PREFERENCES Zebra Finance will only share your data with third parties who need access to it as part of your credit application or to facilitate the running of your agreement. We will never sell your data to a third party. We will not share or pass on your contact details or any other personal information to any other organisations unless we have your explicit consent to do so. YOUR MARKETING PREFERENCES As a company Zebra Finance would like to send you information on products and services that we offer that may be of interest to you. If you are happy for Zebra Finance to do this please indicate by ticking the boxes below: I consent to receiving marketing information from Zebra Finance and its trading group of companies on products related to my current product by: Telephone Post I consent to Zebra Finance and its trading group of companies sending me marketing information on products unrelated to my current agreement. I consent to Zebra Finance sharing my data with affiliated third-party companies for the purposes of goods and services that may be of interest to me. If you do not wish to receive marketing communications please leave all boxes unticked. You can change your marketing preferences at any time by contacting us on or by ing the Marketing Manager at enquiries@zebrafinance.com STATUS DISCLOSURE Southend United Football Club Limited (The) will introduce you to Zebra Finance who are a broker that introduces prospective borrowers to lenders. If your application is accepted, and you proceed with the credit, then the lender will be R Raphael & Sons Plc. Southend United Football Club Limited (The) is an Appointed Representative of Zebra Finance Ltd who are authorised and regulated by the Financial Conduct Authority with firm reference number Their contact details are Lincoln House, Stephensons Way, Wyvern Business Park, Derby DE21 6LY Southend United Football Club Limited (The) do not receive payment for introducing you to lenders. Credit is subject to application and acceptance. Terms and Conditions will apply which will be notified to you upon your making an application. Signature Date Signature Date SUP/0218/V1.0

11 SEASON CARD PRICES 2017/18... TAKE ADVANTAGE OF THE PRICE FREEZE UNTIL TUESDAY 3RD APRIL, 5PM 2018! 2018/19 SEASON PRICES Adults (23-59) 395* Seniors (60+) 250* Disabled (Adult)** 250* Student 235* Young Adult (17-22) 150* Junior (9-16) 85* Child (8 years & under) 23* FAMILY & HI-TEC SOUTH LOWER STANDS Family (1 Adult, 1 Child) 395* Extra Adult 335* Extra Child 60* Extra Child (8 years & under) 23* ** Any disabled season cards purchased that are not in the adult category will pay the relevant price band Age at 1st August 2018 applies as per terms & conditions *Prices valid until 5pm on Tuesday 3rd April 2018 Struggling to purchase online? Visit southendunited.co.uk to view the basic guide on how to buy your season card online. We urge all Southend United Season Card Holders to secure their season card online to help YOUR club reduce it s administration costs, helping us further develop the Blues squad and Academy programmes.

12 Southend United Football Southend United Football Club Southend United Football Club Roots Hall Stadium, Victoria Avenue, Southend on Sea, Essex, SS2 6NQ