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Personal Product & Service Comparison This personal product & service comparison is to be used as a tool to identify what changes to products and services will be made when Capital Bank converts to Royal Credit Union. This is meant to partner with the disclosures and special service fees disclosure. More detailed information about some of the new and existing products will be mailed out in the next few weeks. Please watch your mailbox! Learn More Services... 2-3 Checking...4 Savings & CDs...5 IRA & Money Market...6 Loans...7

Services Service Changes Sending foreign wires to consumers Royal does not send outgoing foreign wires for consumers. All incoming foreign wires will be accepted and posted. Multiple statements per month Royal will only send one statement per month or quarter depending on which products you have. Billing statements Ready Reserve will receive notification on combined monthly statements, and all other personal loans will receive coupons. Notification for draw sources and non-sufficient funds (NSF) Royal does not automatically send notifications, and they do not send out paper notices for NSFs. Members can set up alerts (text messaging and email alerts) through online banking. Returned checks in statements Paper checks will no longer be sent with your statement. Check images can be viewed electronically at no charge through online banking. Traveler s checks Royal does not sell Traveler s Checks. Viewing pending items and safe deposit box accounts in online banking Currently, online banking does not show pending items (such as checks about to clear or direct deposit) nor safe deposit box accounts. Online banking Personal online banking is for consumer accounts, sole proprietors, estates, and trusts. All other business entities or business types use business online banking. New Services Offered *Details on these new products will be mailed within the coming weeks. Debit Chip Cards Combined Statements CompuTeller Courtesy Pay Debit Card Coverage HSA - Health Savings Account Instant Issue Debit Cards Mobile Banking - App Payroll Distribution Second Look Shared Branching Travel Memos Services at Royal Account Activity Printout Account Closure Amortization Schedule ATM Withdrawals ATM/Debit Card ATM/Debit Card Replacement Bill Pay* Check Stop Payment Continuous Overdraft Copies of Checks & Deposits Statement Copies Credit Card Advance Money Orders Photocopies Statements Deposit Item Return *Additional fees for special situations. See Special Service Fees Disclosure. 2

Services Service Charge Changes Account Research and Balancing ATM/Debit Card International Fee Check Cashing - Non-Member Deposit Item Return Charge Dormant Account Fee Levy/Garnishments Non-Sufficient Funds (NSF) Overdraft Fee Prepaid Visa Wires Safe Deposit Box Annual Fee 3 x5 x22 3 x10 x22 5 x5 x22 5 x10 x22 10 x10 x22 Safe Deposit Box Drilling Safe Deposit Key Replacement Capital $45 per hour 1% of transaction $5 fee for checks under $500 $5 fee for checks over $500 $4 $5 per month if dormant more than one year $50 with a maximum of $120 a day in combination with Overdraft Fee $5 per card $2.95 monthly inactivity fee, beginning on the 13th month Outgoing Domestic Fee: $25 Outgoing International Fee: $45 Incoming Fee: $20 - $80 $50 - $60 - $50 $75 - $85 $110 - $120 $250 $25 Royal $25 per hour ($10 minimum) up to 2% of transaction, currently at 1% $3 fee per $100 $1 per month for savings/ checking accounts that have a balance of $25 or less in which the tax owner is over 18 years old and has no other active services $25 NSF/ Uncollected Funds (UCF); No maximum $2.50 per card $4.95 monthly inactivity fee, beginning on the 13th month Outgoing Domestic Fee: $15 Outgoing International Fee: (Business Only $35) Incoming: Free $20 $40 $50 $85 Ask for current cost 3

checking Classic Checking Classic Capital Checking Minimum Balance to Open $100 No Minimum * Those under 26 years old are automatically enrolled in Smart Start Checking. Smart Checking, *Smart Start Checking, Volunteer Checking Interest Checking Minimum Balance to Open Monthly Fee Interest Rate Capital Interest Checking $10 for ages 22 and under, or $100 if over the age of 22 $10 if balance under $500 0.02% APY APY = Annual Percentage Yield Rates are subject to change. Rates effective 7/18/16 Smart Checking Plus $700 minimum balance $10 if balance drops below $700 0.23% APY Checking Fees Statements Bill Pay Continuous Overdraft Fee Return Item Fee for NSF Maximum Fees per day Dormant account fee Debit Card ATM Withdrawals Checks Capital $1 per month for mailed statements $5 if less than three transactions are conducted each month $25 every 5 business days of consecutive overdraft Four $5 per month if dormant for more than one year $1 Per Month $2 per ATM transaction at any terminal other than an Instant Cash Terminal Fee dependent on checking style Royal (check images available in online banking) None No maximum $1 per month for savings/ checking accounts that have a balance of $25 or less in which the tax owner is over 18 years old and has no other active services (ATM servicer may still charge a processing fee.) First 50 50 checks: $10 100 checks discount price with direct deposit: $17 100 checks: $20 4

Savings & Cds Savings Account Minimum Balance Monthly Fee Interest Rate ATM Card Withdrawal Item Fee Minimum to Open Capital Savings $0 If it falls below $50, charged a $3 maintenance fee 0.05% $1 per month $2 for each in-person withdrawal in excess of 12 during a quarterly statement cycle, or in excess of 4 during a monthly statement $5 for ages 22 and under, or $50 if over the age of 22 APY = Annual Percentage Yield Rates are subject to change. Royal Savings $5 0.53% APY $5 for Primary Savings No minimum for secondary savings CDs (Credit Unions refer to them as Certificates) Capital 7 Days ($5,000 minimum) 91 Days ($1,000 minimum) 182 Days ($500 minimum) 9 Months ($10,000 minimum) 12 Months ($500 minimum) 12 Months ($5,000 minimum) Jumbo Non IRA ($100,000 minimum) 182 Days 9 Months 12 Months 60 Months 30 Months ( $500 minimum) 60 Months ( $500 minimum) Certificate Information Royal 3 Month Certificate 3 Month Certificate 6 Month Certificate 6 Month Certificate 1 Year Certificate 1 Year Certificate 6 Month Certificate 6 Month Certificate 1 Year Certificate 4 Year Certificate 30 Month Certificate 4 Year Certificate Current Royal Rates APY 0.63% 0.63% 0.85% 0.85% 0.85% 0.85% 1.76% 1.51% 1.76% After a Capital CD reaches maturity, it will auto-renew into the Royal certificate identified above. Upon maturity, Royal offers a 10-day grace period when a certificate may be cashed out without penalty. This chart shows which certificates the CD will convert to. APY = Annual Percentage Yield Rates are subject to change. Rates effective 7/17/16 5

ira & money market IRA Certificates Capital 12 Months ($5,000 Minimum) 12 Months ($500 Minimum) 18 Months 3 Months 30 Months 6 Months 60 Months Royal 1 Year Fixed ($1,000 Minimum) 1 Year Fixed ($1,000 Minimum) 18 Month Fixed ($1,000 Minimum) Easy Save ($5-$2,499.99) ($2,500 or More) 30 Month Fixed ($1,000 Minimum) Easy Save ($5-$2,499.99) ($2,500 or More) 4 Year Fixed ($1,000 Minimum) Current Royal Rates (APY) 1.16% 0.53% 0.58% 1.51% 0.53% 0.58% 1.76% Certificate Information After a Capital IRA reaches maturity, it will auto-renew into the Royal IRA certificate identified above with the current rate at Royal. 3- and 6-Month IRA Certificates will convert to an IRA Easy Save. APY = Annual Percentage Yield Rates are subject to change. Rates effective 7/17/16 Money Market Minimum Balance to Open Monthly Fee Interest Rate Deposits Withdrawals Checks Capital Money Market $2,500 $10 if balance falls below $2,500 0.05% APY (Less than $10,000) 0.10% APY ($10,000 - $24,999) 0.20% APY ($25,000 - $74,999) 0.30% APY (More than $75,000) Unlimited Limit of six preauthorized withdrawals or transfers per month. No dollar limit. Fees based on check style Money Market Accounts $10,000 0.53% APY (Less than $10,000) 0.58% APY ($10,000 - $24,999) 0.68% APY ($25,000 - $99,999) 0.73% APY (More than $100,000) Unlimited, Minimum $100 Limit of six preauthorized withdrawals or transfers per month. Minimum $250. No limit to over the counter withdrawals. APY = Annual Percentage Yield Rates are subject to change. Rates effective 7/17/16 6

loans Ready Reserve Statements Payment Type Payment Date Capital Ready Reserve Ready Reserve loans receive a monthly billing statement with a portion to tear off for payment remittance. Interest plus 3% of balance with a $25 minimum. Varies Royal Kwik Cash Loan and payment information will be included on the combined statement. Interest plus 3% of balance with a $20 minimum. Due on the 26th of the month Home Equity Line of Credit (HELOC) All HELOC accounts will be converted to Royal s PrimeLine. It is a name change only. The function and rates will not change. 7

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