SWITCH TO FIRST CENTURY BANK. It s not as hard as you think.

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SWITCH TO FIRST CENTURY BANK It s not as hard as you think.

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Our Mission Our mission is clear, service the financial needs of the community and our customers. In doing this, we employ a dedicated team of knowledgeable professionals who make it a priority to know our products, to know our customers, and to give back to the communities we call home. We operate as a team Team FCB. Our Goal Our goal is simple Customer First. At First Century Bank our customer s are our First Priority! You are not just a number or grade on a complicated scale. You are a customer with a family, a community, and financial needs. We recognize that all three are key to excellent customer service. As our First Priority, when you walk into FCB you will be greeted at first glance by your First Name. Let us help you plan the next chapter in your story!

Four Simple Steps to Switch 1 Open and start using your First Century Bank account. Stop by any First Century Bank office to open your new account. Our Team of professionals will help you choose the account and services that are right for you. It s important to let any outstanding checks you have written clear your old account. We recommend allowing two weeks for all checks to clear. 2 3 4 Set Up any Direct Deposit Complete the Direct Deposit Request form and provide a copy to those you recieve a direct deposit from. This could include your Employer, Social Security, etc. For Social Security you may visit GoDirect. org to set up direct deposit for Social Security payments. Be sure you include a voided First Century Bank check from your new account. A starter check you received when you opened your account will be fine. Make as many copies of this form as you need. Change any Automatic Payments Use our Individual ACH Authorization Form to easily make changes to automatic withdrawals, deposits, and/or payments. And don t forget to change online payments previously established using your old account number. Close out your Old Account After your checks have cleared and your Automatic Payments and Direct Deposits are set up on your new account, it is time to say goodbye to your old bank. We ve made that simple by providing an Account Closure Form for your old bank. For Assistance Call 423-626-7261 or 865-944-5485

Required Documents Please bring the following applicable documents and your completed Switch Kit form(s) when opening your new TEAM FCB account. For Personal Accounts: Please bring one of the following valid IDs: Drivers License State-Issued ID Military ID Passport Minimum Deposit to Open Account $100.00 or Direct Deposit Setup For Business Accounts: IF YOU ARE ESTABLISHED AS A: Sole Proprietorship: SSN/EIN and Driver s License of the owners. Limited Liability Corporation (LLC): Articles of Organization (or Certificate of Formation), Operating Agreement, Confirmation of Assignment of EIN from the IRS, and Driver s License for individuals on the account. Corporation: Articles of Incorporation, the corporate Bylaws, Operating Agreement, Confirmation of Assignment of EIN from the IRS, and Driver s License for individuals on the account. Partnership: Partnership Agreement (or Partnership Certificate) and state registration or business license, Confirmation of Assignment of EIN from the IRS, and Driver s License for individuals on the account. Organization: Official Board minutes authorizing the bank account, the Bylaws, Confirmation of Assignment of EIN from the IRS, and Driver s License for individuals on the account. For Assistance Call 423-626-7261 or 865-944-5485

Switch Kit Info - Personal Account INDIVIDUAL INFORMATION NAME (LAST, FIRST, MIDDLE INITIAL) SOCIAL SECURITY NUMBER: BIRTH DATE (MM/DD/YYYY): HOME PHONE: WORK PHONE: MOBILE PHONE: PHYSICAL ADDRESS: MAILING ADDRESS: PRIMARY IDENTIFICATION VALID STATE DRIVER S LICENSE VALID STATE ID VALID PASSPORT VALID MILITARY ID CARD VALID ALIEN IDENTIFICATION CARD EMPLOYER: SECONDARY IDENTIFICATION FIREARM LICENSE INSURANCE CARD OTHER NON-PHOTO GOVERNMNET ID CARD SOCIAL SECURITY CARD OCCUPATION: UTILITY OR PROPERTY TAX BILL VOTER REGISTRATION CARD ORGANIZATIONAL MEMBERSHIP CARD STUDENT IDENTIFICATION CARD E-MAIL ADDRESS: JOINT INDIVIDUAL INFORMATION NAME (LAST, FIRST, MIDDLE INITIAL) SOCIAL SECURITY NUMBER: BIRTH DATE (MM/DD/YYYY): HOME PHONE: WORK PHONE: MOBILE PHONE: PHYSICAL ADDRESS: MAILING ADDRESS: PRIMARY IDENTIFICATION VALID STATE DRIVER S LICENSE VALID STATE ID VALID PASSPORT VALID MILITARY ID CARD VALID ALIEN IDENTIFICATION CARD EMPLOYER: SECONDARY IDENTIFICATION FIREARM LICENSE INSURANCE CARD OTHER NON-PHOTO GOVERNMNET ID CARD SOCIAL SECURITY CARD OCCUPATION: UTILITY OR PROPERTY TAX BILL VOTER REGISTRATION CARD ORGANIZATIONAL MEMBERSHIP CARD STUDENT IDENTIFICATION CARD E-MAIL ADDRESS: For Assistance Call 423-626-7261 or 865-944-5485

Switch Kit Info - Business Account Welcome to First Century Bank. We realize that your time is very valuable, and this information will allow us to serve you more quickly and efficiently. In addition to this information, we will need to see a form of photo identitfication for each signer prior to account opening. Also, we will need your business s Tax ID. Please note that the Social Security number, birth date, and mother s maiden name information will be used for telephone verification perposes should you call us for help - we want to protect your information! BUSINESS INFORMATION BUSINESS NAME: BUSINESS TIN / EIN / ETC: BUSINESS STREET ADDRESS: BUSINESS PHONE NUMBER: CITY: STATE: ZIP: BUSINESS MAILING ADDRESS: CITY: STATE: ZIP: BRIEFLY DESCRIBE YOUR BUSINESS (WHAT PRODUCTS AND SERVICES DO YOU OFFER?): BUSINESS STRUCTURE: SOLE PROPRIETORSHIP PARTNERSHIP CORPORATION LIMITED LIABILITY COMPANY NON-PROFIT OTHER SIGNER #1 INFORMATION NAME (LAST, FIRST, MIDDLE INITIAL) TITLE: SIGNATURE: SOCIAL SECURITY NUMBER: DRIVER S LICENSE NUMBER / STATE / EXP. DATE: DATE OF BIRTH: MOTHER S MAIDEN NAME: SIGNER #2 INFORMATION NAME (LAST, FIRST, MIDDLE INITIAL) TITLE: SIGNATURE: SOCIAL SECURITY NUMBER: DRIVER S LICENSE NUMBER / STATE / EXP. DATE: DATE OF BIRTH: MOTHER S MAIDEN NAME: For Assistance Call 423-626-7261 or 865-944-5485

1 Open and start using your First Century Bank account. Stop by any First Century Bank office to open your new account. Our Team of professionals will help you choose the account and services that are right for you. It s important to let any outstanding checks you have written clear your old account. We recommend allowing two weeks for all checks to clear.

Reconciliation Worksheet Before you close your old account, you need to make certain that all checks have paid, and that all of your automatic direct deposit and payments are being received on your new TEAM FCB account. You can reconcile your old account below to verify that all entries you expected have cleared. Checks Outstanding (Written but not shown on statement) Check # Account Reconciled as of, 20 ENTER Statement Balance $ ADD Deposits made after statement date + + + TOTAL $ SUBTRACT - $ Total of Checks Outstanding BANK BALANCE $ Should agree with your checkbook balance after deducting charges and adding credits listed on statements. Total For Assistance Call 423-626-7261 or 865-944-5485

2 Set Up any Direct Deposit Complete the Direct Deposit Request form and provide a copy to those you recieve a direct deposit from. This could include your Employer, Social Security, etc. For Social Security you may visit GoDirect. org to set up direct deposit for Social Security payments. Be sure you include a voided First Century Bank check from your new account. A starter check you received when you opened your account will be fine. Make as many copies of this form as you need.

Direct Deposit Request Please accept this letter as notification that I have established a new checking and/or savings account with First Century Bank. Instructions for depositing into my First Century Bank account are listed below. To: From: Subject: Date: ATTACH VOIDED CHECK HERE I would like to: Establish a new Direct Deposit Change my existing Direct Deposit Deposit Instructions Deposit entire amount to checking account number: OR Deposit $ to savings account number: AND the remainder to checking account number:. FIRST CENTURY BANK ROUTING NUMBER: 064204774 I Authorize The listed company to change deposits of funds to my First Century Bank checking account. First Century Bank to credit funds to my account(s). This authorization to remain in effect until I send written notice of change or cancellation. Signature: Date: For Assistance Call 423-626-7261 or 865-944-5485

3 Change any Automatic Payments Use our Individual ACH Authorization Form to easily make changes to automatic withdrawals, deposits, and/or payments. And don t forget to change online payments previously established using your old account number.

Individual ACH Authorization I authorize First Century Bank and the financial institution named below to initiate entries to my checking/savings/loan accounts. This authority will remain in effect until I notify you in writing to cancel it in such time as to afford the financial institution a reasonable opportunity to act on it. I can stop my payment on any entry by notifying my financial institution 3 days before my account is charged. I can have the amount of an erroneous charge immediately credited to my account up to 15 days following issuance of my financial institution statement or 60 days after posting, whichever occurs first. I understand that First Century Bank may hold funds for the total value of the ACH transaction initiated by me (us). Financial Institution Name: First Century Bank Routing Number: 064204774 Address: 1780 N Broad Street, Tazewell TN, 37879 Customer Name: Social Security Number: Address: City: State: Amount to Transfer: $ Frequency: - Monthly - Weekly - Bi-weekly Customer Signature: From Routing Number: Account Type: - Checking - Savings To Account Number: Effective Date: Account Number: Effective Date: Account Type: - Checking - Savings - Loan Termination Date: ATTACH VOIDED CHECK HERE For Assistance Call 423-626-7261 or 865-944-5485

4 Close out your Old Account After your checks have cleared and your Automatic Payments and Direct Deposits are set up on your new account, it is time to say goodbye to your old bank. We ve made that simple by providing an Account Closure Form for your old bank.

Account Closure Form Bank Name: Bank Address: Please close the accounts listed below effective immediately. Please forward any remaining balance in my accounts by check to my address listed below. Checking Account Number: Money Market Number: Savings Account Number: Additional Account: Forward closing balance(s) to: Street Address City, State, Zip Telephone Number Thank you for your prompt attention to this request. Please contact me at the above number if you have questions about this matter. Authorized Signature Co-signer Signature Date Date For Assistance Call 423-626-7261 or 865-944-5485

Striving for excellence as we meet your financial needs. Rob Barger, CEO Helpful Contacts Customer Service 423-626-7261 or 865-947-5485 info@fcbtn.com CenturyLine TM 423-626-8711 1-800-842-1000 (Toll-Free) To find your nearest First Century Bank location, visit and click on Locations.