Face to Face Workshops for CII Local Institutes 2018 This document has been put together to assist Local Institute s source and meet the local demand for face-to-face training. More information, including full course outlines, is available for all the workshops shown and these can be delivered in any location. An indication of fees would be; Charges for a one-day workshop are; Introductory technical workshops and software workshops 925 Intermediate technical, risk management, revision and business skills workshops 975 Advanced technical workshops and compliance workshops 1050 Charges for a half-day workshop (where available) Introductory technical workshops and software workshops 700 Intermediate technical, risk management, revision and business skills workshops 750 Advanced technical workshops and compliance workshops 825 Charges include expenses but not VAT, full quotations for each workshop are available.
An Introduction to the Insurance Industry Credit Control Skills Introduction to Business Interruption Introduction to Claims Handling Introduction to Commercial Motor, Fleet & Trade Insurance Introduction to Commercial Property Insurance Introduction to Commercial Property and Business Interruption Insurance Introduction to Construction Insurance Introduction to Contractors All Risks Introduction to Cyber Risks Insurance Introduction to Delegated Underwriting Introduction to Directors and Officers Liability Insurance Introduction to Employment Practices Liability Insurance Introduction to Engineering Introduction to Fire Risks Introduction to Global Insurance Introduction to High Net Worth Household Insurance Introduction to Household Insurance Introduction to Insurance Introduction Insurance Finance Introduction to Liability Insurance Introduction to Lloyd's and the London Market Introduction to Marine Cargo and Goods in Transit Insurance Introduction to Marine Hull Insurance Introduction to Motor Fleet Insurance Introduction to Personal Accident Insurance Introduction to Personal Accident and Travel Insurance Introduction to Policy Wordings and Preparation Introduction to Professional Indemnity Insurance Introduction to Professional Indemnity and Directors and Officers Insurance Introduction to Proportional Treaty Insurance Introduction to Reinsurance Legal Aspects of Claims Handling Marine Insurance in a Nutshell Principles of Insurance Understanding Captives Underwriting at Lloyd s Intermediate Insurance Courses Intermediate Business Interruption Insurance Intermediate Stockthroughput Insurance Intermediate Commercial Property Intermediate Contractors Insurance Intermediate Cyber Risks Insurance Intermediate Directors and Officers (including employment practices liability) Intermediate Employers Liability Insurance 1
Intermediate Engineering and Inspection Intermediate Liability Insurance Intermediate Marine Cargo Insurance Intermediate Motor Fleet Insurance Intermediate Personal Accident Insurance Intermediate Professional Indemnity Insurance Intermediate Property and Casualty Reinsurance Intermediate Public Liability Insurance Intermediate Reinsurance Interpreting & Assessing Company Financial Statements Interpreting Company Accounts & Assessing Company Performance Lloyd's and the London Market - Stage 2 London Market Legal Aspects Reinsurance Contract Wordings Reinsurance Law Underwriting Project Cargo insurance Conduct Risk Learning Programme FCA regulation of insurance brokers Handling Client Assets and Money Introduction to Compliance Introduction to Financial Crime Managing Conflicts of Interest (half day) Overview of the Insurance Distribution Directive Overview of GDPR Staff Competency Frameworks (half day) Senior Managers and Certification Regime for Insurers Senior Managers and Certification Regime for Insurance Intermediaries Solvency II Treating Customers Fairly Building Construction and Fire Flood Risk Assessment and Mitigation Fire and Liability Risks in Common Manufacturing Trades Fire and Liability Risks in the Leisure Industry Fire Hazards and Controls in Common Manufacturing Trades Security 2
Account Management Appraisal Skills Assertiveness and Influencing Attendance Management Better Teams Through Better Understanding Budgetary Planning and Management Building a Truly Successful Team Business Communication Business Innovation and Enterprise Business Writing Skills Call Handling Skills Challenging the Status Quo Change Management Implementation Change Management Planning Coaching and Developing People Communication Skills and Assertiveness Communication Using Emotional Intelligence Complaint Handling and Service Recovery Conflict Management Creative Thinking and Influencing Customer Journey Mapping Customer Relationship Management Customer Service Management Data Security Delegation Skills Difficult Conversations Employee Wellbeing Essential Financial Procedures Ethics and Values in Management Facilitation Skills Finance for Non-Finance Managers Handling Difficult and Challenging Behaviour HR for Non-HR Managers Influencing Others Interviewing Skills Leadership and Accountability Leadership Essentials Leading Effective Teams Lean Leadership Managing and Contributing to Meetings Managing Difficult Telephone Calls Minute and Note Taking Modern Styles of Leadership Motivation and Goal Achievement Negotiating for the Win/Win Negotiating Skills Negotiating Skills (Advanced) NLP Introduction 3
Networking for Business Participating in Appraisals Performance Management Personal Impact and Effectiveness Practical Applications of Persuasion and Influencing Presentation Skills Problem Solving and Decision Making Project Management Project Managers Project Management Work Leaders Projects and Programme Management Recruitment and Selection Retaining and Developing Staff Reward and Recognition Sales Bringing in More Business from Clients Sales Bringing in New Clients Sales Building Key Client Relationships Sales Presentations, Proposals and Tenders Strategic People Planning Stress Management Succession Planning Team Building Thinking on your Feet Time Management Time Management Training Evaluation Women in Business Workload Management Microsoft Excel Microsoft PowerPoint Microsoft Outlook Microsoft Word All technical levels are available Trainer will supply laptops for all delegates 4
Certificate in Insurance (IF1) Insurance, legal and regulatory (IF3) Insurance underwriting process (IF4) Insurance claims handling process (I10) Insurance broking fundamentals (I11) Introduction to risk management Certificate in London Market Insurance (LM1) London market insurance essentials (LM2) London market insurance principles and practices (LM3) London market underwriting principles Diploma in Insurance (M05) Insurance law (M21) Commercial insurance contract wording (M66) Delegated authority (M67) Fundamentals of risk management (M85) Claims Practice (M86) Personal insurances (M90) Cargo and goods in transit insurances (M92) Insurance business and finance (M93) Commercial property & business (M94) Motor insurance (M96) Liability insurances (M97) Reinsurance (P21) Aviation and space insurance (P66) Delegated authority (P67) Fundamentals of risk management (P86) Personal insurances (P90) Cargo and goods in transit insurances (P91) Aviation and space insurance (P93) Commercial property and business (P94) Motor insurance (P96) Liability insurances (P97) Reinsurance All of these courses can be arranged by contacting our preferred training partners 5
P: 01525 850086 www.lmtraining.co.uk P: 01823 481198 www.marlborough.training --------------------------------------------------------------------------------------------------------- Certificate in Mortgage Advice (CF1) UK Financial services, regulation and ethics (CF6) Mortgage advice Certificate in Advanced Mortgage Advice (R07) Advanced mortgage advice Diploma in Regulated Financial Planning (R01) Financial services, regulation and ethics (R02) Investment principles and risk (R03) Personal taxation (R04) Pensions and retirement planning (R05) Financial protection (R06) Financial planning practice Advanced Diploma in Financial Planning (AF1) Personal tax and trust planning (AF2) Business financial planning (AF3) Pension planning (Last exam April 2018) (AF4) Investment planning (AF5) Financial planning process (AF7) Pension transfers P: 01302 760 008 www.dswconsulting.co.uk 6