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Employee and Volunteer Records Job application and interview records 6 months Human Resources Personnel records 7 years after employment ceases Human Resources Senior executive records Human Resources Training records 6 years after employment ceases Human Resources Accident reports Human Resources Details of medical schemes Human Resources Organisation charts Human Resources Salary registers 6 years Human Resources Expense accounts/records 7 years Human Resources Overtime records/authorisation 6 years Human Resources Claims for redundancy and long service awards 7 years after employment ceases Human Resources Records relating to background checks 6 years after check is conducted Human Resources Trade union agreements 10 years Human Resources Volunteer Information 2 years after the volunteer ceases working for us Line Managers/Human Resources Appendix 1 Data Retention Schedule Page 1

Documents relating to the people we support Accident / incident forms 10 years House Manger / Team Leader Death Notices and registers House Manger / Team Leader Discharge books House Manger / Team Leader Minor establishment records (i.e. attendance books, annual leave records, duty rotas etc.) 4 years House Manger / Team Leader Files of deceased individuals 8 years after death House Manger / Team Leader Laboratory reports House Manger / Team Leader Litigation dossiers (including accident and incident reports) 10 years House Manger / Team Leader Maintenance contracts (for equipment) During the life of the product Office Management Inspection reports (lifts, boilers etc.) During the life of the product House Manger / Team Leader Operating manuals During the life of the product House Manger / Team Leader Nurses training records 30 years House Manger / Team Leader Quality Assurance Records 12 years PD&A Letters / reports from Health Care professionals House Manger / Team Leader Epilepsy charts House Manger / Team Leader Behavioural records 8 years House Manger / Team Leader Health care observations 8 years House Manger / Team Leader Menus 3 years House Manger / Team Leader Health records 9 years Local Managers Service User Daily Records 10 years House Manager/Team Leader Appendix 1 Data Retention Schedule Page 2

Next of Kin / Family and Advocate Details Contact Details 8 years after support stops or the death of the person being supported House Manager/Team Leader People who are looking for support (Referrals) Contact Details 3 years from initial referral (if we cannot provide the support to them) Employee who is managing referrals in different subsidiaries People who complain about our work Contact Details 3 years once the complaint is concluded Complaints Manager Suppliers Details Contact Details For as long as you are providing us with goods/services Head of Office Management People who are interested in our work marketing Contact Details Until you withdraw your consent Head of Communications People who use our housing services Contact Details and reference documents 7 years Housing Manager Appendix 1 Data Retention Schedule Page 3

INCORPORATION DOCUMENTS Certificate of Incorporation and Certificates on Change of Name Memorandum and Articles of Association (original and updated copies) Copies of resolutions submitted to Companies House Annual corporate filings and reports Board policies, meeting minutes and committee meeting minutes Copyright registrations 50 years Directors service contracts 6 years after cessation Register of Directors and Secretaries Register of Charges Register of Members BANK, ACCOUNTING AND TAX RECORDS Cheques, bills of exchange or other negotiable instruments Paying in counterfoils Statements from and instructions to the bank 6 years after ceasing to be effective Purchase ledger Appendix 1 Data Retention Schedule Page 4

Annual Report and Accounts Budgets, forecasts and periodic internal financial reports 5 years Taxation records Payroll VAT records 6 years from date record created Expense accounts 6 years Invoices revenue 6 years Invoices capital item 10 years Successful quotations for capital expenditure Petty cash records Sales ledger 6 years Remittance advices Bank Reconciliations Deeds of covenant 6 years after last payment made. 12 years if payments outstanding or dispute regarding the deed Donation correspondence 6 years after the estate has been wound up (if applicable) Investment certificates Investment ledger Appendix 1 Data Retention Schedule Page 5

Fixed assets register CONTRACTS AND AGREEMENTS Contracts executed under seal 12 years after expiry Contracts with suppliers, agents or others 6 years after expiry or completion Rental and hire purchase agreements 6 years after expiry Licensing agreements 6 years after expiry Agreements Under seal 12 years after expiry Other 6 years after expiry INSURANCE DOCUMENTS Public liability policies Office Management Product liability policies Office Management Employers liability policies 40 years Office Management Sundry insurance policies and insurance schedules Until claims under policy are barred or 3 years after policy lapses, whichever is longer Office Management Group health policies 12 years after final cessation of benefit Human Resources Group personal accident policies 12 years after cessation Office Management Claims correspondence 3 years after settlement Office Management Appendix 1 Data Retention Schedule Page 6

HEALTH & SAFETY DOCUMENTS Record of consultations with safety representative and committees Health & Safety policy documents (old and revised copies) Assessment of risks under health and safety regulations (including routine assessment monitoring and maintenance records for aspects in the workplace) Group Chief Operating Officer Group Chief Operating Officer Group Chief Operating Officer Accident report book and relevant records /correspondence Medical records relating to Health & Safety general Would include health surveillance records 3 years from date of entry Group Chief Operating Officer 40 years Human Resources PENSION SCHEME DOCUMENTS Trust deeds and scheme rules Trustees minute books Records of pensioners 12 years after cessation of benefit Payroll Pension scheme investment policies 12 years after cessation of benefit Payroll Pension fund accounts and supporting documents 6 years from date accounts signed Payroll Actuarial valuation reports 6 years from date report signed Payroll Inland revenue approvals Payroll Changes of payment 6 years Payroll Payroll control account 7 years Payroll Appendix 1 Data Retention Schedule Page 7

Investment an insurance policy records Actuarial records Payroll Contribution records Payroll Group health policies 12 years after cessation of benefit HR Group personal accident 12 years after cessation of benefit HR INTELLECTUAL PROPERTY RECORDS Certificates of registration of trade/service marks (current and lapsed) Documents evidencing assignment of trade/service marks 6 years after cessation of registration Intellectual property agreements and licences 6 years after expiry PROPERTY DOCUMENTS Title deeds for property Housing Manager Leases 12 years after lease and liabilities have terminated Housing Manager Conveyances 12 years after interest in property Housing Manager Land certificates 12 years after interest in property Housing Manager Planning permission searches 12 years after interest in property Housing Manager Grants of easement 12 years after interest in property Housing Manager Building control permission 12 years after interest in property Housing Manager Appendix 1 Data Retention Schedule Page 8

Personal Data that is held on our IT systems When personal data is deleted from our IT system after the recommended retention period above it will remain on our back up archive for a period of 6 years. Appendix 1 Data Retention Schedule Page 9