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Show Me the Money: Ways to $ave in Equity Comp Colleen Ledesma, CEP, Stock & Option Solutions, Inc. Julie Kenia, CEP, Stock & Option Solutions, Inc. Jessica Morris, CEP, E*TRADE Corporate Services Disclaimer The following discussion and examples do not necessarily represent the official views of Stock & Option Solutions, Inc. with respect to any of the issues addressed. Moreover, this presentation and the views expressed by the individual presenters should not be relied on as legal, accounting, auditing, or tax advice. The outcome of any individual situation depends on the specific facts and circumstances in which the issue arises and on the interpretation of the relevant literature in effect at the time. Anyone viewing this presentation should not act upon this information without seeking professional counsel and/or input from their advisors. 2 www.sos-team.com 1

Disclaimer E*TRADE Financial Corporate Services and its affiliates do not provide legal, accounting or tax advice. The information presented is general in nature. The details of your stock plan may not conform to the information presented. The laws, regulations and rulings discussed in this presentation are subject to various interpretations and frequent change. Always consult your own advisers. Webinar Materials http://www.sos-team.com/pdfs/2009save.pdf 4 www.sos-team.com 2

Agenda Survey Data Ways to $ave Online Grant Agreements Online Statements Broker Choices Eliminate certificates Report Customizations Eliminate Manual Data Entry International ESPP/ISOs -Track DDs Online ESPP Enrollment 5 $urvey Data Survey begun in February 2009 91 responses from issuing companies Follow up interviews conducted with some companies 6 www.sos-team.com 3

$urvey Data 9% 7 Why Now? Obviously. current economic environment Companies are considering changes to $ave out of pocket expenses Do more with less Streamline & reduce Some changes that were unheard of due to a given company s culture are getting a second look Some may seem obvious to many of you, but based on survey results, not obvious to all 8 www.sos-team.com 4

Online Grant Agreements *SOS Survey Data 9 Online Grant Agreements *NASPP Survey Data 10 www.sos-team.com 5

Paper Agreements *SOS Survey Data 11 Online Grant Agreements How do they $ave? Paper, toner, envelopes only nominal Postage If distributing via postal mail / FedEx / registered mail If broad-based plan, postage costs can really add up, especially internationally ($10 per package?) Return envelopes? Twice the cost! Time! Stock plans: Printing, paper jams, reprinting, checking work, collating (cover letters, plan documents), verifying addresses, labeling, stuffing envelopes, Participant: Receives agreement more quickly Acceptance does not have to be entered manually Remember that grant agreements must be distributed in a timely manner for accounting purposes 12 www.sos-team.com 6

Online Grant Agreements How do they $ave? (continued) Risk! Mistakes when stuffing envelopes manually Participant can print at home, in some cases, avoiding printing sensitive documents to shared printers Lost in the mail (outbound & inbound!) Interception! (Especially international) Address information, company info could lead to identity theft 13 Online Grant Agreements Other Survey Answers: Paper for BOD Only Paper for non-us participants If electronic signature not acceptable Consider Distributing Electronically & Print, sign & mail as alternative still saves $/time on postage With most providers, translation requirements do not make online more difficult than paper Still require hardcopy signatures on the agreements Show them survey data on what other companies are doing Managers deliver to participants Can do a letter with a few details hand-delivered and still reap benefits of online distribution 14 www.sos-team.com 7

Online Grant Agreements Costs Number of Grants 750 Number of Pages 7 % of Domestic 85% % of Int'l 15% Mailing Time per Agreement (in minutes) 12 Agreement Entry Time per Agreement 1 Time Spent (in hours) 162.5 Print Cost Per Page $0.01 Cost per Envelope $0.015 Total Dom Postage $529.13 Total Int'l Postage $82.03 Print Cost $52.50 Envelope Cost $11.25 Total Materials Cost $674.91 Staff Cost per Year (includes benefits, etc.) $65,000 Cost per Hour $30.78 Total Time Cost $5,001.18 Total Cost $5,676.09 15 Online Plan Documents *NASPP Survey Data 16 www.sos-team.com 8

Other Online Possibilities E-mailing statements / online statements Vendors now supplying functionality In some cases may require upgrading to a newer version of the software Other solutions are available for other confirmations/statements 17 Broker Choice *SOS Survey Data 18 www.sos-team.com 9

Broker Choice Changes How does limiting broker choice $ave? Less work for stock plans group/dept Importing exercises from / distributing RS/RSUs to two (or more) sources Reconciling with multiple vendors Filtering employee data to send to only one vendor (prevents fraud & marketing to participants) One company interviewed allowed unlimited brokers spent whole day on 15-20 exercises Now is the time to change, while there aren t as many transactions for many companies 19 Broker Choice Changes How does limiting broker choice $ave? Simpler/better for participants Too much choice can cause confusion Often save participant money because of corporate rate (volume discounts) on transfers and sales Depending on your culture, many employees prefer self-service Many brokers offer training to participants on equity compensation & additional benefits Phase in gradually to mitigate employee concerns Employees more understanding about cost saving measures in challenging times 20 www.sos-team.com 10

Broker Choice Changes How does limiting broker choice $ave? Captive relationships are valued more by provider Faster/higher quality of service Lower fees 21 Issuing Certificates for Common Stock *SOS Survey Data 22 www.sos-team.com 11

Issuing Certificates How does avoiding certificates $ave? Costs money to issue certificate Pay for mailing (FedEx/Registered mail) Errors in creation of the certificate Lost certificate TA must ensure certificate not held by someone else Pay 10% of value of original stock cert Who pays? Participant or Company? Are you willing to take the risk? $aves time! Write letters to TA and fax & mail to issue certificates with instructions May $ave participant value - faster turn around Avoid participant disputes over time delays & value International Issues 23 Issuing Certificates Alternatives to issuing certificates: Deposit shares with captive broker Use as default / standard be consistent Limits # of shareholder accounts, limits costs/avoids thresholds Deposit shares via DRS into TA Account Avoids lost certificates Employees can self-serve to move or sell shares 24 www.sos-team.com 12

Issuing Certificates for Unvested RS How does avoiding certificates $ave? Legended stock certificates sometimes cost more If share withholding at vest, have to take certificate back to Transfer Agent, reissued with net shares Costs on both ends Securing of certificates while unvested Safe on premises? Secure filing? Who has access? All under SOX controls! Alternatives: Hold shares in escrow at your TA Issue RSUs instead of RSAs 25 Manual Entry *SOS Survey Data 26 www.sos-team.com 13

Manual Entry How does importing/exporting/automating data $ave? Reduces risk Reduces chances of typing mis-keyed entries Reduces chances of grants going to wrong person Reduces need for SOX controls Anything automated reduces SOX controls Auditors love automation Reduces single point of failure Often increases system knowledge across various departments 27 Manual Entry How does importing/exporting/automating data $ave? $aves time Fast and easy Data Entry Reduces reconciliations (ongoing, quarter-close, year-close) Still check but not data point by data point If feed is entirely automated, no chance for manual intervention, even better controls 28 www.sos-team.com 14

Report Customization *SOS Survey Data 29 Report Customization How does report customization $ave? $aves time Avoids manual entry Avoids manipulating data in spreadsheets once exported Reduces risk Less chance of error SOX/Auditors don t like manual manipulation of data/spreadsheets 30 www.sos-team.com 15

Enhance/streamline processes Examples that can be imported into payroll & Awards report 31 Get Current (Versions) Software users: Are you on the latest version of your provider s software? If not, which new features would $ave? Examples Features for newer instrument types? Performance shares/dividends on Restricted stock Corrections for issues? Workarounds no longer necessary Automation tools? Online participant communications, new/updated import functions Compare cost to upgrade to savings via new features Limited IT resources? Consider outsourcing upgrade

International Cost/benefit analysis of equity in various countries Compare costs Employer (and employee) Social taxes Special filings Onerous calculations Administrative burdens to Benefits Are other companies offering and you can t remove and stay competitive? Greater value to employees than cash? Tax qualified plans better tax rates? Other Considerations # of participants in the country Number of participants is not always the right test Some countries require filings regardless of # of participants A Selection of Especially Challenging & Costly Countries China Denmark India Israel Italy United Kingdom www.sos-team.com 17

International Review compliance status in each country Avoid costly penalties, interest, litigation Example: UK massive penalties for failure to file form 42 correctly Chargebacks What are they? Grants to participants in non-us countries No US tax deduction because no US tax paid Expense is moved to books of the subsidiary How do they $ave/benefit? May result in tax deduction in that jurisdiction Also good way to move cash from subsidiary to US In some countries, cash movement is required to obtain tax deduction 35 International Use the right advisors Value of specific global equity practice Using US counsel (or consultants) for non-us issues can result in higher costs Firms that specialize have Experience with the international issues you have or may encounter An existing network of international advisors US counsel don t always have int l expertise Example: US counsel drafted award agreements» Failed to include necessary data privacy terms for Germany» Left company open to potential labor litigation 36 www.sos-team.com 18

Quarter Close Processes Finding backdating transactions Know software/provider s function Many vendors have added reports/functions to help you find these before they throw off balances Run reports for grants with grant date < quarter begin date and last modified date > quarter begin date If not Invest in a comparison tool Diff Q1 2009 (run today) with Q1 2009 (run last quarter saved in e-copy) 37 Quarter Close Processes Conduct regular audits throughout the quarter At least monthly Reduces last minute work (and minimizes surprises) Communicate with other departments in advance (Terminations from HR, global entities) Work with your vendors Make sure all transactions are processed Any adjustments are made prior to quarter end Prep your transfer agent Ensures outstanding issuances dealt with quickly 38 www.sos-team.com 19

Restricted Stock & Basic EPS Restricted Stock released during the quarter should not be counted in full against Basic EPS Should be weighted for time outstanding during period Especially important when Large release occurs Release is late in the quarter 39 Restricted Stock & Basic EPS Begin Date Total Days in End DatePeriod Release Date Weighted Days Percent of Shares for Shares Outstanding Period Basic EPS Released During Period OutstandingInclusion 1/1/09 3/31/09 89 1/15/09 90,000 75 84.27% 75,842.70 1/1/09 3/31/09 89 2/15/09 90,000 44 49.44% 44,494.38 1/1/09 3/31/09 89 3/15/09 90,000 16 17.98% 16,179.78 1/1/09 3/31/09 89 3/25/09 90,000 6 6.74% 6,067.42 40 www.sos-team.com 20

Restricted Stock & Basic EPS Earnings for Quarter Common Stock Outstanding Basic EPS Without Before Weighting Total Without Weighting EPS Without Weighting Total Weighted Common Shares Stock EPS After Weighting $12,750,000 28,000,000 0.46 90,00028,090,000 0.45 75,843 28,075,843 $0.45 $12,750,000 28,000,000 0.46 90,00028,090,000 0.45 44,494 28,044,494 $0.45 $12,750,000 28,000,000 0.46 90,00028,090,000 0.45 16,180 28,016,180 $0.46 $12,750,000 28,000,000 0.46 90,00028,090,000 0.45 6,067 28,006,067 $0.46 41 Disposition Tracking *SOS Survey Data 42 www.sos-team.com 21

Tracking Dispositions How does better Disposition Tracking $ave? Disqualifying dispositions = corporate tax deductions More/better data on dispositions = better tax break 43 Tracking Dispositions Ways to improve/increase data? Let your broker do the heavy lifting Restrict transfers require participants to hold shares at captive broker(s) Choices» Until sale (most aggressive)» Until holding period is over (for ISO only)» Until termination Participants can sellat any time, simply cannot transfer to another firm Put your surveys online Depends on culture are your employees tech-savvy? If so, may improve response rates due to ease of response 44 www.sos-team.com 22

Online ESPP Enrollments *SOS Survey Data 45 Online ESPP Enrollments Easy to automate Enrollments Changes to contribution % Withdrawals Individual s statements 46 www.sos-team.com 23

Making Your Case You can t automate/change everything at once Prioritize biggest cost/time $avers first with lowest cost Cost/benefit analysis is key Data Points How much $ do you spend on Start collecting data on how much time you spend on How much time does it take you to Assign an hourly cost to your department s time (HR should be able to help with this) How much will it cost to implement. What is the ongoing fee How much time will $ave you? 47 Contact Information Colleen Ledesma, CEP Senior Equity Consultant 6399 San Ignacio Avenue, Suite 100 San Jose, CA 95119 USA Bus: 408-754-4605 E-mail: cledesma@sos-team.com Jessica Morris, CEP Senior Stock Plan Consultant 4005 Windward Plaza Dr Alpharetta, GA 30005 USA Bus: 678-319-7765 E-mail: jessica.morris@etrade.com Julie Kenia, CEP Senior Equity Compensation Consultant 6399 San Ignacio Avenue, Suite 100 San Jose, CA 95119 USA Bus: 408-754-4648 E-mail:jkenia@sos-team.com 48 www.sos-team.com 24