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How to contact us Log on to our website at ingdirect.com.au Mail us (no stamp required) at: ING DIRECT Reply Paid 3858 Sydney NSW 2001 Call 1800 700 106 24 hours a day, 7 days a week Visit our Customer Information Centres Sydney 347 Kent Street Brisbane 100 Edward Street Make your DIY Super and Trust cash work harder Important information Advice concerning Business Optimiser does not take into account your objectives, financial situation or needs and you should consider whether it is appropriate for you. Before making any decision in relation to the Business Optimiser, you should read the Product Disclosure Statement, available free of charge by visiting ingdirect.com.au or by calling 1800 700 106. The Business Optimiser is issued by ING DIRECT, a division of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL 229823. The contents of this brochure are current at the time of printing. BO00051/ING029/10/07 Business Optimiser

Billions of reasons to park your DIY Super and Trust cash with us ING Group is one of the 20 largest financial institutions worldwide with a global market value of over $108 billion. We re active in banking, insurance and asset management across 50 countries and employ 120,000 people worldwide. ING DIRECT launched its first direct banking operation in Canada in 1997. Since then, we have successfully launched operations in Spain, France, Italy, USA, UK, Germany and Austria. ING DIRECT Australia was launched in August 1999. As our name suggests, we deal with you direct so you can access your account 24 hours a day, 7 days a week via our website or by calling our Australia-based call centre. 3

Optimise your DIY Super or Trust cash assets The cash component of your DIY Super Fund or Trust has the potential to make a valuable contribution to the growth of your overall portfolio, which is why our Business Optimiser is worth considering. We don t charge any bank fees on the Business Optimiser. It s simply a high variable interest, high performance savings account without the high fees you may have to pay elsewhere. By parking your DIY Super Fund or Trust cash in a Business Optimiser, your DIY Super Fund or Trust will enjoy: A strong variable interest rate with no maximum deposit No bank fees on your Business Optimiser account ever Interest calculated daily and paid monthly Flexible 24/7 phone and online access to your account Great customer service from expert Australia-based consultants Automatic Deposit Plans and Direct Deposit options Dealing with a member of ING Group, one of the 20 largest financial institutions worldwide with a global market value of over $108 billion The good news in more detail High variable interest, no tiers With a Business Optimiser you earn the same high variable interest rate on every dollar, whatever the balance. Your interest is calculated daily then paid monthly in effect, you re able to earn interest on the interest already earned. No bank fees Once you ve grown your balance you deserve to keep it, so there are no bank fees on a Business Optimiser. No maximum deposit or balance Open a Business Optimiser with as much as you like: there are no ongoing minimum or maximum balances. Third party cheque deposits Once your account has been opened, you re free to deposit third party cheques directly into your Business Optimiser at no charge, and let your DIY Super Fund or Trust money earn high interest sooner. Cheques must be made payable or endorsed to ING DIRECT. Please note that we don t accept third party cheques as your opening deposit. 24/7 access to your account You can access your Business Optimiser 24 hours a day, 7 days a week by the internet or phone. If you d like more help, simply call one of our Direct Associates on 1800 700 106. 4 5

How to apply Opening a Business Optimiser is easy, just complete an application form and submit it with the supporting documents. Here s a quick summary of what you ll need to complete and submit: 1. Application form Completed with: a. DIY Super Fund or Trust contact details, including an Australian Business Number (ABN) b. Details of all Trustees who are required to be Authorised Users on the account, including their Client Number (if you and/or any of the trustees are existing ING DIRECT customers) c. Details of the existing bank account The Business Optimiser must be linked to an existing bank account that is held with an Australian financial institution. The existing bank account and the Business Optimiser must be in the same DIY Super Fund or Trust name d. Opening deposit details refer to Your Opening Deposit on page 8 for more information e. Tax File Number (TFN) or exemption code (optional) Once you ve completed the application form, please ensure it s signed in the relevant sections: - Step 2 Authorised Users - Step 3 Existing bank account details Direct Debit Request - Step 5 Declaration and application approval 2. Support documentation We need some supporting documents to verify your DIY Super Fund or Trust and the existing bank account you d like to link to your Business Optimiser. Please take note of which documents need to be originals this is very important. Unless stated, the other documents can be photocopies. Certified documents must be confirmed by an Acceptable Person examples of an acceptable person include a Justice of the Peace, a solicitor, police officer, manager of a Post Office or Bank Manager. If you re unsure, call us on 1800 700 106. Verifying your DIY Super Fund or Trust you ll need ONE of the following: Tax Assessment Notice; or Business Activity Statement (BAS); or Instalment Activity Statement (IAS) ; or Certification of Registration; or A certified copy of your electronic tax return (less than 2 years old); or Tax File Number (TFN) advice (less than 2 years old); or An original, signed letter from the DIY Super Fund s or Trust s accountant or solicitor confirming the entity name, ABN and address (on their letterhead). 6 7

Some useful FAQs Verifying your DIY Super Fund or Trust Bank Account you ll need ONE of the following: - Cheque drawn on the linked existing bank account - An original Encoded Deposit Slip which has the bank account number pre-printed on it - An original letter from your existing bank verifying your account with them - An original bank statement (not more than six months old) For each of these options, they will need to show the BSB, Account Number and name of the DIY Super Fund or Trust. 3. Your opening deposit This can be done in one of three ways: 1. By cheque: The opening deposit cheque must be from the linked existing bank account and made payable to ING DIRECT 2. By Electronic Transfer (EFT): to electronically transfer your opening deposit, just complete and sign the Direct Debit Request (Step 3 on your Application Form) 3. By bank cheque: Bank Cheques need to be made payable to ING DIRECT If you have any queries, please call us on 1800 700 106. Do I have to change banks? No. Your Business Optimiser has been designed to work with your existing DIY Super or Trust bank account. You simply link your existing bank account to your Business Optimiser to transact. How many people can operate a Business Optimiser? All Trustees must be authorised users of the Business Optimiser to a maximum of four at any one time. How is interest calculated on the Business Optimiser? Interest is calculated daily on the closing balance and added to the Business Optimiser at the end of each month. If you leave your funds deposited, your interest will compound monthly. How often will I receive a statement? We will mail a detailed statement to your DIY Super Fund s or Trust s mailing address every three months. How do I deposit and withdraw if you don t have branches? If you complete the Direct Debit Request on the Application Form, Authorised Users will be able to transfer money to and from the Business Optimiser by: Visiting the Online banking section at ingdirect.com.au or Call 133 464 to authorise a funds transfer You can also make deposits by cheque through the mail, as long as the cheque is made payable, or endorsed, to ING DIRECT. If you make a withdrawal from your Business Optimiser before 4pm (Sydney time) on a business day, the withdrawn funds are generally transferred to your existing bank account by the next business day. 8 9

Enjoy strong growth, automatically Direct Deposits? It s simple. You may be able to grow your funds by using direct deposits for personal or employer contributions, dividend payments or rental income. Just supply the ING DIRECT BSB (923-100) and your Business Optimiser account number to the organisation making the payment. Why an Automatic Deposit Plan is so rewarding To see more consistent growth of your DIY Super Fund or Trust cash, you can set up your Business Optimiser with an Automatic Deposit Plan (ADP) to give more of your money the benefit of a high variable interest rate. It s easy to start an ADP. Once your account is open, simply log in to set it up. The benefits of an ADP include: you decide how much you want to deposit every week, fortnight or month money transfers automatically on a regular basis from the existing bank account to your Business Optimiser you can change your ADP frequency and/or amount at any time 10