Attitude and Behaviour relative to Long-term Saving and Protection: a Challenging policy priority

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Developing and Safeguarding the Kenyan Retirement Benefits Sector through commitment to continued Excellence in Service Delivery Attitude and Behaviour relative to Long-term Saving and Protection: a Challenging policy priority Rose Kwena Head, Corporate Communications RETIREMENT BENEFITS AUTHORITY KENYA

Location:

Outline of Presentation Introduction Current status of Pension coverage and Replacement rate Attitude and Perception towards saving Policy Framework for Saving and Protection Challenges to saving for retirement Interventions Way Forward

Introduction: Kenya s Retirement Benefits Structure & Membership National Social Security Fund (NSSF)-67% The Civil Service Pension Scheme 22% Provident Fund Non contributory & Unfunded Contributory & funded (both employee Covers all service employees and employer) Exempted from Retirement Benefits Accounts for 28% of total industry assets Authority Supervision Covers all employer with 5+ employees Legislated by Act of Parliament Regulated & Supervised by RBA Private Occupational Schemes 11% contributory & funded Accounts for 70% of Industry Assets Covers employees of the employer Regulated & Supervised by RBA Legally formed under trust deed 1365 schemes (Estimated membership 13,000) Individual Retirement Benefits Schemes-0% Contributory & funded Open to all - formal & informal workers Regulated & Supervised by Retirement Benefits Authority Legally formed under trust deed 20 Individual Retirement Benefits Schemes

Current status of Pensions Coverage and Replacement Rate Pension saving is a voluntary exercise Need for compulsion Only 15 % of the workforce is covered (mostly in the formal sector) Plans underway to reach the more than 80 % (informal sector ) that was not covered No universal pension Pilot cash transfer programme targeting senior citizens (over 65 years) Low replacement rates (at 20%) people not saving enough to increase income replacement ratios at retirement

Attitude and Perception towards Retirement The concept of retirement to many does not involve pension schemes (mainly associated with savings for assets - house, land, cows etc) Suspicion that scheme providers may collapse with members savings or may just refuse to allow them access to the savings Employer s responsibility to drive the pension agenda Retirement is too far away so why worry about it now? Traditional social fabric children take care of Parents/elderly Stigma associated with retirement even dreaded. Considered not for the young and trendy

General Saving Culture Dip-Stick Survey commissioned in March 2009 to ascertain the level of awareness on the importance of saving for retirement among Kenyans. Expenditure Priority: 1. Rent 5. Church offering 2. Food 6. Clothing 3. Household Bills and 7. Entertainment 4. Transport 8. Saving Saving is not considered a priority and can be done away with.

Policy Framework moderating factor to saving and protection Legal framework put in place to protect the interests of the public instilled confidence in the sector which has led to increased saving Regulatory and Supervisory structures Sensitization members know their rights Tax incentives

Challenges to saving for retirement Low levels of awareness on retirement benefits products Language barrier financial jargon Low financial literacy among a majority of Kenyans especially in the informal sector Finance Taboo subject never discussed among most families Aversion to long term saving want access to savings now Interference from Legislature (Preservation Rule) Negative perception of the insurance industry and financial sector Competition (Cooperatives, Investment groups, saving accounts, etc) No tangible benefit need to incentivize retirement saving

Interventions: Policy provisions Include elements Compulsion Tax exempt (65 years) Incentivize retirement saving Tax benefit Mortgage Regulation Education to Demystify the pension subject Penetration of the informal sector

Pension Education campaigns Multi-faceted campaign using different interventions: Multi-media campaign TV, Print, Lifestyle Magazines, FM Radio Stations, etc Trustee Seminars Equip Trustees with skills to enable them improve administration of the schemes and compliance with the law Retirement Planning Seminars Equip members with investment and social skills to help them cope with life in retirement Corporate Social Investment RBA/Operation Ear Drop (OED) Hearing Conservation Programme Joint promotional activities with Informal sector Associations RBA Open Day (annual) Exhibitions (Regional) Roadshows Media Relations Sensitization Fora

Trustee Training Seminars RBA runs a Trustee training programme targeting individual trustees at no cost to schemes to enhance the sector s growth through improved governance. One day curriculum covers the following topics: The general role & Responsibilities of Trustees Compliance requirements The role of Trustees in Investment of retirement Benefit Scheme assets Taxation National Insurance Hospital Fund products Groups exercises Majority of participants are1 st -time participants To date, over 1000 schemes with 2,611 trustees of the 1300 registered schemes have been trained (83%) Trustee training available to all schemes irrespective of compliance status Trustee and Pensions professionals Training certification programme is being

Retirement Planning Seminar Objective: To equip members with investment and social skills to help them cope with life in retirement Key Topics: Testimony from a retiree Benefits Time Management Attitudes to retirement Investment & Personal Financial Management Health Issues in retirement

Corporate Social Investment (Outreach) Hearing Conservation Programme Joint collaboration between RBA, Operation Ear Drop (OED) and Informal sector (Kenya National Federation of Jua Kali Associations) which means hot sun Ear Cleaning Clinic at Kamukunji Open Air shed (Nairobi) Objective: Promote Hearing health and prevent Noise Induced Hearing Loss (NIHL) among industrial workers exposed to occupational noise; Ultimately sensitize them on the importance of saving for retirement Reach Countrywide (over 8 million informal sector artisans) Roll out: Pilot programme launched in Nairobi and Kisumu with ENT clinic. Over 2,700 artisans have been treated and sensitized Country-wide sensitization campaign from end of 2010

Penetration of informal sector Jua Kali (which literary means working in the hot sun ) artisans have come together to form a unique pension scheme where members make contributions through mobile telephony systems (M-Pesa and Zap). This is a major milestone for the pensions industry considering that the scheme targets the Association s membership of over 8 million artisans countrywide. So far the scheme has registered over 17,000 members within a span of six months. Scheme contributions have been set at a minimum target of Kshs.500 (US $ 6.25) per month, which translates to Kshs20 per day (US $ 0.25), hence the name Mbao which symbolizes an old twenty shilling note.

Roll out: Country-wide Objectives: Raise awareness on the importance of saving for retirement and various pension products Provide an interactive forum for RBA and the public to engage each other Medium of communication Visual branding of truck and crew Audio hype on truck Music concert Satire Trivia Fliers Roadshows On air support from FM Radio stations (live links, live interviews and brand talk ups RBA Roadshow truck go through the coastal city of Mombasa

Way Forward Intensify Public education campaigns to increase awareness levels Mass Media: Vernacular FM Radio stations Influence local TV Programming Lobby government for greater incentives Introduce financial literacy curriculum in schools to inculcate a saving culture in children Media partnerships through education fora to sensitize media on pension issues and enlist their support in disseminating pension messages

Opportunities Summarized Messaging Direct and simple message A little saving goes a long way Targeting Informal sector Target youth to inculcate a saving culture Competition Move funds from competition to retirement schemes 18 Financial Education Intensify Financial literacy Public education campaigns School curriculum Change mindsets

THANK YOU Contact: Rose Musonye Kwena Head, Corporate Communications Retirement Benefits Authority-Kenya rkwena@rba.go.ke www.rba.go.ke