Euler Hermes Q financial results. Analysts conference call 9 November 2009

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Transcription:

Euler Hermes Q3 2009 financial results Analysts conference call 9 November 2009

Contents 1 Economic environment 2 Euler Hermes actions and achievements 3 Q3 2009 consolidated results 4 YTD September 2009 Consolidated Results 2

Contents 1 Economic environment 2 Euler Hermes actions and achievements 3 Q3 2009 consolidated results 4 YTD September 2009 Consolidated Results 3

Economic environment Recession has been easing during Q3 The rebound has started during summer but the global industrial production is still much lower than one year ago Industrial production growth (yoy %) Still negative but less negative industrial recession everywhere in the world during summer 2009 USA EMU WORLD EMERGING COUNTRIES EMU facing the worst industrial recession Sources: COE Rexecode, 4

Economic environment A slow and fragile recovery next year Due to weak domestic demand, the world economy would grow by only 2% next year GDP Growth 5% 4% 3% The global recession will be followed by a very fragile and slow recovery in 2010 (2%) 2% 1% 0% -1% 4,5% 1,9% 2,1% 2,9% 4,1% 3,7% 4,3% 4,2% 2,0% 2,0% 00 01 02 03 04 05 06 07 08 09 10 Expected USA GDP growth of around -2.9% in 2009 before a small recovery in 2010 (+1.5%) -2% -3% -4% -5% WORLD USA Eurozone -2,4% Expected EMU GDP growth to stay under USA GDP growth both in 2009 (-4.0%) and 2010 (0.5%). EMU and USA make up 80% of Euler Hermes playground Sources: IHS Global Insight, Euler Hermes calculation and forecasts published end of September 2009 in the EH Economic outlook 2009 #4 (GDP 2007 weighting at current exchange rates) 5

Economic environment The deepest trade recession since 50 years After the collapse, the world trade is just beginning to stabilize mid-2009 at a low level; OECD trade has decreased even deeper than world trade Trade Growth 15% 10% 5% 0% -5% -10% -15% -20% World OECD 98 99 00 01 02 03 04 05 06 07 08 09 10 The sharpest fall expected since WWII in world trade of goods and services. At least -12% for full year 2009 (after +2.6% in 2008 and a yearly average of almost 7% between 2003 and 2007) Sources: IHS Global Insight, Euler Hermes calculation and forecasts published end of September 2009 in the EH Economic outlook 2009 #4 (GDP 2007 weighting at current exchange rates) 6

Economic environment Business insolvencies on a historical rise trend EH Global Insolvency Index up by +27% in 2008 (after +4% in 2007). The rebound should be 35% in 2009 and still rising in 2010 Global Insolvency Index 160 140 120 100 80 60 40 20 0 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 Sources: IHS Global Insight, Euler Hermes calculation and forecasts, Index 100 = 1997, GDP 2007 weighting at current exchange rates Note: the EH Global Insolvency Index countries account for 85% of world GDP 7

Contents 1 Economic environment 2 Euler Hermes actions and achievements 3 Q3 2009 consolidated results 4 YTD September 2009 Consolidated Results 8

Euler Hermes actions and achievements Risk Action Plan still on the way Severity Review of all largest exposure regardless of the buyer s Severity grade: SCAP3 Crisis Committee Reduction by 84% of the most sensitive large exposure (grade 7 with exposure > 20MM) since 1 Jan 2009 Frequency Net exposure reduction by Severity 17% since 1 Jan 2009 Strengthening of automatic gradings and automatic approval processes Risk Action Plan Country Risk Severity Major exposure reductions on large countries rated C&D: Hungary, Romania, Russia,Turkey, Argentina, Ukraine, Baltic states 9

Euler Hermes actions and achievements Portfolio by risk grade In Bn September 2009 June 2009 December 2008 Grade Exposure % Exposure % Exposure % Grade 1 12 712 2.28% 13 622 2.35% 18 291 2.74% Grade 2 48 152 8.64% 52 176 9.02% 72 474 10.85% Grade 3 101 563 18.23% 105 371 18.21% 123 258 18.46% Grade 4 138 578 24.87% 145 666 25.17% 153 879 23.04% Grade 5 171 052 30.70% 171 381 29.61% 179 537 26.88% Grade 6 79 638 14.29% 83 761 14.47% 102 534 15.35% Grade 7 4 966 0.89% 5 910 1.02% 15 933 2.39% Grade 8 482 0.09% 704 0.12% 1 714 0. 26% Grade 9 40 0.01% 111 0.02% 175 0.03% Grade 10 9 0% 19 0.00% 26 0% Total EH Exposure 557 192 578 721 667 822 From 1 Jan 09 and 30 Sep 09 Net reduction of total exposure: 110 bn (-17%) Net reduction of exposure in grades 6 to 10: 35 bn (-29%) Stable weighted average grade at 4.20 10

Euler Hermes actions and achievements Weekly Claims trends of Large BUs (nb/covered amount) Evolution of number of claims (Thousands) Evolution of the covered amount (EUR thousands) 5,0 4,5 4,0 3,5 3,0 2,5 2,0 1,5 1,0 0,5 0,0 2008-01 2008-14 2008-27 2008-40 2009-01 2009-14 2009-27 70 000 60 000 50 000 40 000 30 000 20 000 10 000 0 2008-01 2008-14 2008-27 2008-40 2009-01 2009-14 2009-27 Number of files received Moy. mobile sur 6 per. (number of files received) Covered amount Moy. mobile sur 6 per. (Covered amount) 2009 ytd /2008 ytd Q3 2009/Q2 2009 Q3 2009/Q3 2008 nb 7.6% -35.2% -18.8% amount 32.5% -50.7% -20.3% average amount 19.6% -25.3% -5.0% 11

Euler Hermes actions and achievements Global overview of portfolio value evolution (Sep 09) Global overview of portfolio value evolution in K E U R 225 000 200 000 175 000 150 000 125 000 100 000 75 000 50 000 25 000 0-25 000-50 000-75 000-100 000-125 000-150 000-175 000-200 000-225 000 New Business Lost Premiums Rate variation Organic variation Volume variation Other variations Total Variations Actual 2007 165 380-116 894-30 903 17 583 46 095-24 335 39 342 Actual 2008 181 518-118 621-17 081 45 815 38 101-16 948 66 968 Actual 2009 206 277-220 567 155 425 141 135-175 000 1 611-32 255 Budget 2009 197 288-150 551 39 024 85 760 6 865 441 93 066 12

Euler Hermes actions and achievements Overview of commercial recession action plan in Sep 09 2009 rate increase EUR M 200 190 180 170 160 150 140 130 120 110 100 90 80 70 60 50 40 30 20 10 0 36.7 36.7 32.84% 54.8 18.1 7.46% 67.1 12.3 5.27% 86.8 19.7 8.06% 98.3 11.6 6.37% 113.4 15.0 5.87% 133.2 19.8 8.86% Accumulated Actual YTD in M 145.8 12.6 4.18% 155.4 +15% in Sep 9.6 5.37% 6.67% 4.98% 4.08% jan feb mar apr may jun jul aug sep oct nov dec Monthly Forecasted achievement in % taking into account the renewal structure of the portfolio Monthly Actual achievement in M 13

Contents 1 Economic environment 2 Euler Hermes actions and achievements 3 Q3 2009 consolidated results 4 YTD September 2009 Consolidated Results 14

Q3 2009 consolidated results Q3 2009 Key figures 2009 EUR M Q3 (Only) 2009 Q3 2008 (Only) 2008 Variation in amount Variation in % In % Turnover 512.7 540.3-27.6-5.1% Technical result -11.6 23.3-34.8-149.6% Net financial income (excluding financing costs) 24.0 23.4 0.6 2.5% Operating income 12.4 46.7-34.3-73.4% Of which realised gains and losses 5.9-4.5 10.4-232.6% Net of realised gains and losses 6.5 51.1-44.6-87.3% Net consolidated result 0.2 30.0-29.8-99.4% AZ Net combined ratio 109.9% 102.1% Euler Hermes Net combined ratio (including Service margin) 103.5% 93.0% Euler Hermes Net loss ratio 77.1% 70.8% Euler Hermes Net cost ratio 26.3% 22.2% 15

Q3 2009 consolidated results Q3 2009 Turnover evolution per geographic area EUR M Q3 2009 (1) Q3 2008 (2) Variance (1)/(2) Q3 2008 (3) Variance (1)/(3) Germany 175.8 184.3-4.6% 184.3-4.6% France 86.4 95.8-9.8% 95.8-9.8% Italy 48.4 58.4-17.1% 58.4-17.1% United Kingdom 43.4 52.4-17.2% 47.2-8.0% USA 36.0 34.8 3.6% 36.0 0.1% Belgium 19.7 20.2-2.5% 20.2-2.5% Netherlands 12.8 11.2 14.0% 11.2 14.0% Scandinavia 13.3 11.4 16.5% 10.6 25.2% Poland 15.6 13.9 12.4% 11.0 41.6% Sub-Total Large BU's 451.3 482.2-6.4% 474.6-4.9% - of which euro zone 343.0 369.8-7.2% 369.8-7.2% Sub-Total New markets 61.4 58.1 5.8% 57.0 7.9% Euler Hermes 512.7 540.3-5.1% 531.5-3.5% (1) Credit-Insurance turnover with geographical reclassification (2) Credit-Insurance turnover with geographical reclassification pro forma (3) Credit-Insurance turnover with geographical reclassification pro forma at constant exchange rate 16

Q3 2009 consolidated results Quarter by quarter group turnover evolution in million Euros 560 550 540 530 527 556 540 543 549 536 520 510 513 500 490 1Q 08 2Q 08 3Q 08 4Q 08 1Q 09 2Q 09 3Q 09 460 440 420 400 380 454 Earned Premium 444 448 437 439 433 415 1Q 08 2Q 08 3Q 08 4Q 08 1Q 09 2Q 09 3Q 09 160 140 120 100 80 60 40 20 0 90 19 71 Other Fees 102 20 97 22 Collection 103 100 103 21 22 26 Service Fees 98 26 82 75 82 78 77 72 1Q 08 2Q 08 3Q 08 4Q 08 1Q 09 2Q 09 3Q 09 17

Contents 1 Economic environment 2 Euler Hermes actions and achievements 3 Q3 2009 consolidated results 4 YTD September 2009 Consolidated Results 18

YTD September 2009 Consolidated Results YTD September 2009 key figures EUR M End of Sept 2009 End 2008 of Sept 2008 Variation in amount Variation in % In % Turnover 1 597.2 1 623.9-26.7-1.6% Technical result -71.1 137.5-208.6-151.7% Net financial income (excluding financing costs) 118.9 110.6 8.3 7.5% Operating income Of which realised gains and losses Net of realised gains and losses 47.9 248.1-200.3-80.7% 59.5 23.2 36.3 156.6% -11.6 225.0-236.6-105.2% Net consolidated result AZ Net combined ratio Euler Hermes Net combined ratio (including Service margin) Euler Hermes Net loss ratio Euler Hermes Net cost ratio 0.9 152.3-151.4-99.4% 114.7% 93.4% 107.4% 86.1% 85.0% 66.1% 22.4% 19.9% 19

YTD September 2009 Consolidated Results 2009 YTD Turnover evolution 1 700 EUR M -1.6% -0.4% 19.5 1 600 1 623,9 Of which impact $: -11.4 impact : -17.9 others: -20.6 22.0 14.8 1 604.4 1 597.2 1 500 Q3 2008 Published Neutralization of currency and perimeter impact and excluding accounting adjustements Q3 2008 Turnover after change of perimeters Premium Growth Other Revenue Growth Q3 2009 20

YTD September 2009 Consolidated Results 2009 YTD Turnover evolution EUR M End of Sept 2009 End 2008 of Sept 2008 Variation in amount Variation in % In % Premium 1 295.9 1 334.6-38.6-2.9% Other Revenues 301.3 289.4 11.9 4.1% Total Credit insurance turnover 1 597.2 1 623.9-26.7-1.6% Earned premiums by activity EUR M End of Sept 2009 End 2008 of Sept 2008 Variation In % Credit Insurance 1 140.3 1 176.7-3.1% Bonding 82.0 84.2-2.7% Fidelity 59.2 58.8 0.7% Retail 14.5 14.8-2.4% Earned premiums 1 295.9 1 334.6-2.9% 21

YTD September 2009 Consolidated Results 2009 YTD Earned Premium evolution per geographic area EUR thousands End of Sept 2009 End End of 2008 Sept of Sept 2008 2008 Variation In % France 227 777 244 488-6.8% United Kingdom 128 846 143 117-10.0% US 98 173 85 631 14.6% Italy 129 826 152 554-14.9% Germany 410 789 431 960-4.9% Other Large BU's 137 405 138 926-1.1% Total large BU's 1 132 816 1 196 676-5.3% International Development Centers 163 122 137 887 18.3% Total Gross Earned Premiums 1 295 939 1 334 563-2.9% * At constant exchange rate and perimeter and excluding accounting adjustments 22

YTD September 2009 Consolidated Results 2009 YTD key figures Profit & Loss (part 1) EUR thousands End of Sept 2009 End End of 2008 Sept of Sept 2008 2008 Variation In % Net earned premium 866 441 1 021 200-15.2% Net claims cost -736 343-675 379 9.0% Net technical & non-technical expenses -257 408-278 344-7.5% Operating income from insurance activities -127 309 67 477-288.7% Combined ratio from insurance activities ALLIANZ FORMAT 114.7% 93.4% Service revenues 301 272 289 351 4.1% Service expenses -245 028-219 304 11.7% Operating profit from service activities 56 244 70 047-19.7% Total Technical Result -71 065 137 524-151.7% Full technical combined ratio including service activities EH/ALLIANZ France FORMAT 107.4% 86.1% Of which Loss Ratio 85.0% 66.1% Cost Ratio 22.4% 19.9% 23

YTD September 2009 Consolidated Results 2009 YTD Net earned premium evolution EUR thousands End of Sept 2009 End of Sept 2008 Variation % Gross earned premiums 1 295 940 1 334 563-2.9% Ceded premiums -429 499-313 363 37.1% Net earned premiums 866 441 1 021 200-15.2% Cession rate -33.1% -23.5% Cession rate without XoL premium -30.6% -21.9% (assumed XOL=1,6% retention in 2008) (assumed XOL=2,5% retention in 2009) 24

YTD September 2009 Consolidated Results 2009 YTD Net claims costs evolution EUR thousands End of Sept 2009 End End of 2008 Sept of Sept 2008 2008 Variation In % Gross claims costs current attachment years -1 029 449-889 356 15.8% Ceded claims costs current attachment years 301 961 174 969 72.6% Net claim costs current attachment years -727 488-714 387 1.8% Cession rate current attachment years 29% 20% Gross claims costs previous attachment years 16 451 51 285-67.9% Ceded claims costs previous attachment years -25 306-12 276 106.1% Net claims costs previous attachment years -8 855 39 009-122.7% Cession rate previous attachment year 154% 24% Claims costs -736 343-675 378 9.0% Gross Claims ratio current attachment year -79.4% -66.6% Gross Claims ratio attachment previous year 1.3% 3.8% Gross Claims ratio -78.2% -62.8% Net Claims ratio current attachment year -84.0% -70.0% Net Claims ratio attachment previous year -1.0% 3.8% Net Claims ratio -85.0% -66.1% 25

YTD September 2009 Consolidated Results EH Group net loss ratio quarter by quarter evolution Loss ratio current year Run off Loss ratio 140.0% 130.3% 120.0% 112.9% 100.0% 80.0% 60.0% 58.8% 48.5% 57.1% 43.4% 56.8% 50.3% 62.3% 59.6% 65.2% 62.9% 66.4% 64.6% 78.1% 70.8% 84.6% 83.8% 87.5% 93.3% 79.2% 77.1% 40.0% 20.0% 5.8% 0.0% -20.0% -10.3% -13.7% -6.5% -2.6% -2.3% -1.8% -7.3% -17.4% -0.8% -2.1% -40.0% Q1 2007 Q2 2007 Q3 2007 Q4 2007 Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009 Q3 2009 26

YTD September 2009 Consolidated Results 2009 YTD Gross loss ratio per operating entity - 1 Q3 (Only) 2008 Q4 (Only) 2008 Q1 (Only) 2009 125% Q2 (Only) 2009 Q3 (Only) 2009 109% 108% 100% 85% 84% 87% 89% 85% 75% 77% 72% 69% 65% 66% 68% 73% 77% 76% 72% 65% 66% 66% 67% 69% 66% 50% 56% 52% 25% 0% EH SFAC EH UK EH SIAC EH ACI EH Germany Operational figures from commercial credit insurance activity only. 27

YTD September 2009 Consolidated Results 2009 YTD Gross loss ratio per operating entity - 2 Q3 (Only) 2008 Q4 (Only) 2008 Q1 (Only) 2009 150% Q2 (Only) 2009 Q3 (Only) 2009 136% 125% 118% 100% 106% 105% 107% 103% 96% 91% 87% 88% 75% 58% 63% 66% 70% 68% 62% 78% 61% 68% 50% 47% 25% 0% EH Netherlands EH Belgium EH Scandinavia EH Poland Operational figures from commercial credit insurance activity only. 28

YTD September 2009 Consolidated Results 2009 YTD Gross Expenses Evolution EUR thousands End of Sept 2009 End End of 2008 Sept of Sept 2008 2008 Variation In % Contract acquisition expenses -252 163-248 631 1.4% Administration expenses -131 781-128 278 2.7% Service expenses & Other ordinary incomes and charges -248 220-237 598 4.5% Total recurrent expenses -632 163-614 507 2.9% Total non recurrent expenses -1 995 7 268-132.8% Total gross expenses -634 158-607 239 4.4% of which non technical expenses -7 184-4 695 4.1% Total gross Technical expenses -626 974-602 544 Gross technical expense ratio 25.1% 23.5% Net technical expense ratio 22.4% 19.9% * 2009 Pro forma to show the same allocation as in 2008 29

YTD September 2009 Consolidated Results 2009 YTD Net Expenses Evolution EUR thousands End of Sept 2009 End End of 2008 Sept of Sept 2008 2008 Variation In % Total gross technical expenses -626 974-602 544 4.1% Service fees 301 272 289 351 4.1% Expenses net of fees -325 703-313 194 4.0% Gross earned premium 1 295 940 1 334 563-2.9% Reinsurance commission 131 723 109 594 20.2% Ceded premiums -429 499-313 363 37.1% Net technical expenses -193 980-203 599-4.7% Net premium 866 441 1 021 200-15.2% Gross technical expense ratio 25.1% 23.5% Net technical expense ratio 22.4% 19.9% 30

YTD September 2009 Consolidated Results 2009 YTD Net Financial income evolution EUR thousands End of Sept 2009 End End of 2008 Sept of Sept 2008 2008 Variation In % Income from investment property 4 844 5 564-12.9% Income from securities-bonds 52 807 59 348-11.0% Income from securities-equities 2 116 6 132-65.5% Income from securities 54 923 65 481-16.1% Other financial income 14 007 27 010-48.1% Investments income 73 773 98 055-24.8% Investment expenses (7 076) (7 454) -5.1% Net Fx result (7 555) (3 167) 138.5% Net gains and losses on sales of investments less impairment and amortisation 59 776 23 183 157.8% Net financial income (excluding financing expense) 118 919 110 617 7.5% 31

YTD September 2009 Consolidated Results 2009 YTD Net Financial Portfolio evolution EUR thousands 2009.09 2008.12 Amortized cost Revaluation reserve Net carrying amount Fair value Unrealized gains and losses Amortized cost Revaluation reserve Net carrying amount Fair value Unrealized gains and losses - Equities: 109 336 16 239 125 808 125 808-136 083 16 064 152 147 152 147 - - Bonds: 1 868 903 53 346 1 922 251 1 922 251-1 812 265 62 584 1 874 849 1 874 903 54 - Loans and other investments 641 460-641 460 641 460-563 990-563 990 563 990 - Total Financial investments 2 619 699 69 585 2 689 519 2 689 519-2 512 338 78 648 2 590 986 2 591 040 54 Building third party use - - 44 017 90 540 46 523 - - 71 834 134 139 62 305 Cash - - 640 643 640 643 - - - 613 907 613 907 - Total 3 374 179 3 420 702 46 523 3 276 727 3 339 086 62 359 32

YTD September 2009 Consolidated Results 2009 YTD Key figures Profit & Loss (part 2) EUR thousands End of Sept 2009 End End of 2008 Sept of Sept 2008 2008 Variation In % Technical result -71 065 137 525-151.7% Financial income net of expenses 118 919 110 617 7.5% Ordinary operating income 47 853 248 142-80.7% Other non ordinary income and expense -7 618 0 n/a Financing expenses -7 669-11 677-34.3% Income from companies accounted for by equity method 2 394 6 285-61.9% Corporation tax -31 346-86 763-63.9% Minority interest -2 730-3 688-26.0% Consolidated net income 883 152 298-99.4% Tax rate -89.7% -35.7% 33

Thank you for your attention.

Appendices

Appendices YTD Sept 09 result vs YTD Sept 08 result Notes 2009 2008 Premiums written 1 377 876 1 465 267 Premiums refunded (45 355) (58 483) Change in unearned premiums (36 582) (72 220) Earned premiums 1 295 939 1 334 564 Premium-related revenues 301 272 289 351 Turnover 9 1 597 211 1 623 915 Investment income 73 773 98 055 Investment management charges (7 076) (7 454) Net gain (loss) on sales of investments less impairment and depreciation writebacks 59 851 33 493 Change in fair value of investments recognised at fair value through profit or loss 1 238 (767) Change in investment impairment provisions (1 313) (9 543) Net change in foreign currency (7 554) (3 167) Net investment income 118 919 110 617 Insurance services expense (1 012 999) (838 071) Outwards reinsurance income (429 499) (313 363) Outwards reinsurance expense 408 379 272 284 Net outwards reinsurance income or expense 9 (21 120) (41 079) Contract acquisition expense (243 063) (248 631) Administration expense (138 534) (124 595) Other ordinary operating income and expense (252 560) (234 014) ORDINARY OPERATING INCOME 47 854 248 142 Other non ordinary operating income and expense (7 618) - OPERATING INCOME 9 40 236 248 142 Financing expense (7 669) (11 677) Income from companies accounted for by the equity method 6 2 394 6 285 Corporation tax (31 348) (86 763) CONSOLIDATED NET INCOME 3 613 155 987 o/w NET INCOME, GROUP SHARE 883 152 299 Minority interests 2 730 3 688 36

Appendices Balance sheet - Assets (in thousands) Notes September 30, 2009 December 31, 2008 Goodwill 3 104 167 102 678 Other intangible assets 90 727 83 235 Intangible assets 194 894 185 913 Investment property 4 44 017 71 834 Financial investments 5 2 689 519 2 590 986 Derivatives 4 575 3 052 Investments- insurance businesses 2 738 111 2 665 872 Investments accounted for by the equity method 6 88 799 93 550 Share of assignees and reinsurers in the technical reserves and financial liabilities 8 532 982 417 978 Operating property and other property and equipment 159 883 162 426 Acquisition costs capitalised 49 417 46 798 Deferred tax assets 44 052 31 942 Inwards insurance and reinsurance receivables 511 339 498 208 Outwards reinsurance receivables 26 067 96 225 Corporation tax receivables 40 890 94 890 Other receivables 192 516 149 386 Other assets 1 024 164 1 079 875 Cash 7 640 643 613 907 TOTAL ASSETS 5 219 593 5 057 095 37

Appendices Balance sheet - Liabilities Capital stock 14 426 14 426 Additional paid-in capital 451 924 451 924 Reserves 1 326 268 1 307 927 Net income, group share 883 83 592 Revaluation reserve 44 319 50 279 Translation reserve (66 690) (73 191) Shareholders' equity, group share 1 771 130 1 834 957 Minority interests 21 060 20 328 Total shareholders' equity 1 792 190 1 855 285 Provisions for risks and charges 169 758 141 648 Bank borrowings 1 270 2 313 Other borrowings 407 445 295 433 Borrowings 408 715 297 746 Gross non-life technical reserves 8 1 943 996 1 853 698 Liabilities related to contracts 1 943 996 1 853 698 Deferred tax liabilities 322 740 354 367 Inwards insurance and reinsurance liabilities 221 735 195 172 Outwards reinsurance liabilities 136 496 96 697 Corporation tax payables 51 547 30 222 Other payables 172 416 232 260 Other liabilities 904 934 908 718 TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY 5 219 593 5 057 095 38

Appendices September 2009 YTD Claims evolution: Technical Reserves (in thousands) December 31, 2008 Allowance net of writebacks Foreign exchange differences Other changes September 30, 2009 Reserve for unearned premiums 314 691 34 897 1 791 2 659 354 038 Reserve for claims 1 422 610 49 671 7 136 2 657 1 482 074 Reserve for no-claims bonuses and refunds 116 397 (10 864) 1 673 678 107 884 Gross technical reserves 1 853 698 73 704 10 600 5 994 1 943 996 Reserve for unearned premiums 47 853 33 030 1 078 7 095 89 056 Reserve for claims 353 186 67 324 989 3 826 425 325 Reserve for no-claims bonuses and refunds 16 939 (375) 1 011 1 026 18 601 Reinsurers' share of technical reserves 417 978 99 979 3 078 11 947 532 982 Net technical reserves 2 271 676 173 683 13 678 17 941 2 476 978 39

Appendices September 2009 YTD Claims evolution (in thousands) September 30, 2009 December 31, 2008 Gross Reinsurance Net Gross Reinsurance Net Claims reserves gross of recoveries 1 765 204 (483 367) 1 281 837 1 650 693 (397 148) 1 253 545 Current period 856 120 (258 319) 597 801 1 141 066 (227 411) 913 655 Prior periods 909 084 (225 048) 684 036 509 627 (169 737) 339 890 Recoveries to be received (283 130) 58 041 (225 089) (228 084) 43 962 (184 122) Current period (100 406) 24 315 (76 091) (117 115) 19 360 (97 755) Prior periods (182 724) 33 726 (148 998) (110 969) 24 602 (86 367) Claims reserves 1 482 074 (425 326) 1 056 748 1 422 609 (353 186) 1 069 423 (in thousands) September 30, 2009 December 31, 2008 Gross Reinsurance Net Gross Reinsurance Net Reserves for unearned premiums 354 038 (89 056) 264 982 314 691 (47 853) 266 838 Claims reserves 1 482 074 (425 325) 1 056 749 1 422 609 (353 186) 1 069 423 of which, reserves for known claims 1 254 647 (366 300) 888 347 1 108 704 (384 528) 724 176 of which, reserves for late claims 409 121 (109 423) 299 698 440 723 44 440 767 of which, reserves for claims handling expenses 103 789 (7 643) 96 146 100 368 (12 620) 87 748 of which, other technical reserves (2 352) - (2 352) 899 (44) 855 of which, recoveries to be received (283 131) 58 041 (225 090) (228 085) 43 962 (184 123) No-claims bonuses and rebates 107 884 (18 601) 89 283 116 398 (16 939) 99 459 Technical reserves 1 943 996 (532 982) 1 411 014 1 853 698 (417 978) 1 435 720 40