Aviva s fixed indexed annuity portfolio

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Aviva s fixed indexed annuity portfolio Quick reference agent guide Income Preferred Series Lifetime Solutions Annuity We are building insurance around you. 55375 (Rev. 7/12)

At Aviva we know that without you, our valued Distribution Partners, there is no us. So we want to be there for you, standing at the ready to meet your needs and those of our field agents. Here s how you can get a hold of us 800.255.2405 Annuity Sales Support and pre-sale support for agents and Key Distribution Partners 6620 avivaanuitysalessupport@avivausa.com New Business Agent Contact Status of business submitted, outstanding requirements, transfers, rollovers 6631 Annuitynewbusiness@Avivausa.com Fax: 866.709.3921 Agent Services Contracting Queue 6628 Commissions Queue 6629 contracting@avivausa.com Customer Service Basic policy and product information regarding in-force policies 6624 Fax: 866.709.3922 Marketing & Advertising Support adreview@avivausa.com compliancereview@avivausa.com Fax: 785.295.4345 Your Aviva Contacts! Who often helps you out? Have their number readily available! Name Number Name Number

Premiums Bonus Free Withdrawals Lifetime Solutions Annuity 0-78 Premiums accepted only in Year 1 Minimum: $25,000 Premium banding: $100,000 First-year premium bonus banded at $100,000 4% for premium less than $100,000 5% for premium $100,000+ Year 1: 5% of Accumulated Value Years 2+: 10% of Accumulated Value Confinement Waiver - 100% of Accumulated Value available if confined to convalescent care for at least 60 consecutive days after the first policy year. Terminal Illness Waiver - 100% of Accumulated Value available if diagnosed after the first contract year with terminal illness that is expected to result in death within one year. Withdrawal Charge Schedule Premium Bonus Vesting Schedule Charge 12 12 12 11 10 9 8 7 6 4 0% Please see the state-specific insert for individual state withdrawal charge schedules. In some states, the withdrawal charge is combined with an MVA factor. This product uses a Premium Bonus Vesting Schedule that applies only to the Premium Bonus. The vesting schedule is as follows: (see Spec Sheets for any state variations): Interest Crediting Strategies Vested amount 0 0 0 0 0 0 0 25% 50% 75% 100% Fixed Strategy (1-year guarantee) 1-Year Monthly Cap Index 1-Year Point-to-Point Index 2-Year Monthly Cap Automatically included with the base contract The Benefit Base Interest Rate is banded based on initial premium: 6% simple interest during the Accumulation Years for premium up to $100,000 7% simple interest during the Accumulation Years for premium greater than $100,000 Benefit Base The Accumulation Period is 10 Years with the option to restart for another 10 years or until rider withdrawals begin, as long as the policyholder is under age 85. The rate may change on the second 10-year term. Charge is 0.95%, assessed annually on the Accumulated Value. At the end of the 10th Year, if income payments haven t begun, the total fee that exceeds the interest credits during that time period is credited back to the Accumulated Value. The annual fee is refunded if the cumulative fee is higher than cumulative interest credited. This insures that the client does not lose principal in their base contract if they keep funds to surrender rather than trigger rider income. Income Doubler that provides double the rider withdrawal amount if the customer is confined to a qualified care facility. 1 Benefit Base is available as a Death Benefit to beneficiaries, to be paid out over 5 years. 2 s listed are the generic versions only.please see the state specific brochure or rate card for information regarding your state version of the product. 1 See the Contract for qualifying confinement criteria. 2 The death benefit amount is capped at two times the initial premium amount plus the premium bonus..

Income Preferred Bonus 0-78 Premiums Flexible Premium Minimum: $5,000 Premium banding; $75,000 Bonus 5% premium bonus on all first year premiums Free Withdrawals Year 1: 5% of Accumulated Value Years 2+: 10% of Accumulated Value Confinement Waiver - Up to 100% of the greater of the Accumulated Value or the Minimum Guaranteed Contract Value if confined to convalescent care for at least 60 consecutive days after the first policy year. Terminal Illness Waiver - Up to 100% of the greater of the Accumulated Value or the Minimum Guaranteed Contract Value if diagnosed after the first contract year with terminal illness that would result in death within one year. Withdrawal Charge Schedule Charge 12 12 12 11 10 9 8 7 6 4 0% In some states, the withdrawal charge is combined with an MVA factor. Premium Bonus Recapture Charge Charge 4.7 4.7 4.7 4.7 4.7 4.7 4.7 4.7 3.4 1.7 0% Interest Crediting Strategies Fixed Strategy (1-year guarantee) 1-Year Monthly Cap Index 1-Year Point-to-Point Index 1-Year Average Index Rider available Income Edge Plus s listed are the generic versions only.please see the state specific brochure or rate card for information regarding your state version of the product.

Income Preferred Ten Income Preferred Six Ten: 0-78 Six: 0-80 Premiums Flexible Premium Minimum: $5,000 Premium banding; $75,000 Bonus None Free Withdrawals Year 1: 5% of Accumulated Value Years 2+: 10% of Accumulated Value Confinement Waiver - Up to 100% of the greater of the Accumulated Value or the Minimum Guaranteed Contract Value if confined to convalescent care for at least 60 consecutive days after the first policy year. Terminal Illness Waiver - Up to 100% of the greater of the Accumulated Value or the Minimum Guaranteed Contract Value if diagnosed after the first contract year with terminal illness that would result in death within one year. Income Preferred Ten Withdrawal Charge Schedule Charge 9.6 9 8 7 6 5 4 3 2 1 0% Income Preferred Six Contract Year 1 2 3 4 5 6 7+ Charge 9 8 7 6 4.7 3.5 0% In some states, the withdrawal charge is combined with an MVA factor. Premium Bonus Recapture Charge No Interest Crediting Strategies Fixed Strategy (1-year guarantee) 1-Year Monthly Cap Index 1-Year Point-to-Point Index 1-Year Average Index Rider available Income Edge Plus s listed are the generic versions only.please see the state specific brochure or rate card for information regarding your state version of the product.

Income Preferred Ultra 0-78 Premiums Flexible Premium Minimum: $5,000 Premium banding; $75,000 Bonus 3% interest rate bonus for the first contract year; must allocate all first year premiums to the fixed strategy Free Withdrawals Year 1: 5% of Accumulated Value Years 2+: 10% of Accumulated Value Confinement Waiver - Up to 100% of the greater of the Accumulated Value or the Minimum Guaranteed Contract Value if confined to convalescent care for at least 60 consecutive days after the first policy year. Terminal Illness Waiver - Up to 100% of the greater of the Accumulated Value or the Minimum Guaranteed Contract Value if diagnosed after the first contract year with terminal illness that would result in death within one year. Withdrawal Charge Schedule Charge 16 15 14 13 12 11 10 8 6 4 0% In some states, the withdrawal charge is combined with an MVA factor. Please see the state-specific brochure for individual state withdrawal charge schedules, if applicable. Premium Bonus Recapture Charge No Interest Crediting Strategies Fixed Strategy (1-year guarantee) 1-Year Monthly Cap Index 1-Year Point-to-Point Index 1-Year Average Index In the first contract year only the Fixed strategy is available. Rider available Income Edge Plus s listed are the generic versions only.please see the state specific brochure or rate card for information regarding your state version of the product.

Income Edge Plus Rider Rider is optional Rider issue age: 40-80 Accumulation Guaranteed 6% growth of the Income Account Value for the first 12 years of the contract prior to starting rider withdrawals. On or after the 5th Contract Anniversary, if no Withdrawals under Income Edge Plus have been taken, your clients can restart the Accumulation Period and continue the 6% growth annually. The total number of Accumulation Years cannot exceed 20 years. Distribution Rider income is available right from the start of the contract. Your clients can start and stop rider withdrawals at any time based on their income needs. During payout, the rider withdrawal amount may Step-Up if the base contract Accumulated Value grows to more than the rider s Income Account Value. Beneficiary Options 1) The beneficiary may receive any remaining Accumulated Value of the base annuity contract in a lump sum if he/she chooses not to continue the base annuity contract or take rider income. Withdrawal charges are not applied to annuity death benefit payments. or 2) If spouse is sole beneficiary and elects to continue the annuity contract after death, benefits will continue if: a) Surviving spouse s attained age on the Effective Date is at least equal to minimum issue age requirement for this Rider; and b) Spouse becomes the sole Annuitant and sole Owner of the Contract. If the spousal beneficiary assumes the contract before rider income has begun, the rider simply continues in the Accumulation Period. Spousal continuation does not restart the withdrawal charge schedule for the annuity contract. If rider withdrawals were started prior to the time of spousal continuation, the spouse can continue to receive Lifetime Income Withdrawals if the surviving spouse is a Joint Owner on the date of death of the first Owner. Income Doubler An Income Doubler that provides double the rider withdrawal amount if they require care in a nursing home, hospital or hospice facility. 1 Wellness For Life Income Edge Plus offers exclusive wellness resources from Mayo Clinic that include: Ask Mayo Clinic 24-hour Nurse Line Quarterly Mayo Clinic Newsletter s listed are the generic versions only.please see the state specific brochure or rate card for information regarding your state version of the product. Please note there is a charge for this rider and it may not be available in all states. The Income Account Value is not the same as the Accumulated Value of the base annuity contract, and it is never available for lump sum withdrawal; it is only used for calculating the income amount available under rider provisions. Rider withdrawals stop the accumulation in the Income Account Value. 1 See the Contract for qualifying confinement criteria.

For agent use only - not for use with the general public. Lifetime Solutions Annuity [LTS (04/11)] or state variation] is issued by Aviva Life and Annuity Company, West Des Moines, IA. features, limitations and availability vary by state. Income Edge Plus [MCAIRW (02/08) or state variation], an optional rider for which an annual premium is charged, and the Income Preferred Series [forms IA6 (09/09), IA10 (09/09), IA10I (09/09), IA10B (09/09) or state variation] are issued by Aviva Life and Annuity Company, West Des Moines, IA. features, limitations and availability vary by State. These charts are only a summary of product features, please refer to the Disclosure for details. Availability of products, features and benefits may vary by state and may contain additional restrictions or limitations. See the product disclosure or brochure for details. Market Indices do not include dividends paid on the underlying stocks, and therefore do not reflect the total return of the underlying stocks; neither an index nor any market-indexed annuity is comparable to a direct investment in the equity markets. Indexed annuities are not registered securities or stock market investments and do not directly participate in any stock or equity investments. Standard & Poor s, S&P, S&P 500, Standard & Poor s 500 and 500 are trademarks of the McGraw-Hill Companies, Inc. and have been licensed for use by Aviva Life and Annuity Company. Our annuity products are not sponsored, endorsed, sold or promoted by Standard & Poor s, and Standard & Poor s makes no representation regarding the advisability of purchasing these products. Bonus annuities may include lower cap rates, higher withdrawal charges or other limitations that are not found in annuities that don t have a bonus feature. s issued by Aviva Life and Annuity Company 7700 Mills Civic Parkway West Des Moines, IA 50266-3862 www.avivausa.com FSC FPO 55375 (Rev. 7/12)