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F I N A N C I A L R E S U L T S 4Q0 January 4, 0

00 Full year and 4Q0 financial highlights FY0 Net income of $7.4B; EPS of $.96; revenue of $04.8B 4Q0 Net income of $4.8B; EPS of $.; revenue of $6.7B 4Q0 results include the following significant items: $ in millions, excluding EPS Pretax Net Income EPS Net increase to RFS loan loss allowance ($90) ($577) ($0.4) Card reduction to loan loss allowance,000,40 0.0 Corporate increase to litigation reserve (,500) (90) (0.) Corporate securities gains,99 74 0.8 Solid performance across most businesses Fortress balance sheet strengthened Basel I Tier Common of $5B, or 9.8% Estimated Basel III Tier Common of 7.0% Credit reserves at $.0B; loan loss coverage ratio at 4.5% of total loans See note on slide See note on slide See note on slide

00 Full year managed results $ in millions, excluding EPS $ O/(U) FY00 FY009 FY009 Revenue (FTE) $04,84 $08,647 ($,805) Credit Costs 6,69 8,458 (,89) Expense 6,96 5,5 8,844 Reported Net Income $7,70 $,78 $5,64 Net Income Applicable to Common Stock $5,764 $8,774 $6,990 Reported EPS $.96 $.6 $.70 ROE, 0% 7% ROE Net of GW, 5% % ROTCE,,4 5% % See note on slide Actual numbers for all periods, not over/under Net income used to calculate the ratios for FY009 excludes the one-time, non-cash negative adjustment of $.B resulting from the repayment of TARP preferred capital 4 See note 4 on slide

4Q0 Financial results $ in millions, excluding EPS $ O/(U) 4Q0 Q0 4Q09 Revenue (FTE) $6,7 $,87 $,486 Credit Costs,04 (80) (5,858) Expense 6,04,645 4,09 Reported Net Income $4,8 $4 $,55 Net Income Applicable to Common Stock $4,4 $9 $,460 Reported EPS $. $0. $0.8 ROE % 0% 8% ROE Net of GW 6% 5% % ROTCE, 6% 5% % See note on slide Actual numbers for all periods, not over/under See note 4 on slide

Investment Bank $ in millions Net income of $.5B on revenue of $6.B $ O/(U) ROE of 5% 4Q0 Q0 4Q09 Revenue $6, $860 $,84 Investment Banking Fees,8 (59) Fixed Income Markets,875 (48) 40 Equity Markets,8 (7) 57 Credit Portfolio 77 784,046 Credit Costs (7) (9) (90) Expense 4,0 497,95 Net Income $,50 $5 ($400) Key Statistics ($B) Overhead Ratio 68% 69% 46% Comp/Revenue 0% 8% % EOP Loans $56.9 $5.6 $49. Allowance for Loan Losses $.9 $.0 $.8 NPLs $.6 $.4 $.5 Net Charge-off Rate (0.7)% 0.5% 5.7% ALL / Loans,.5%.85% 6.% ROE 4 5% % % VAR ($mm) 5 $78 $99 $4 EOP Equity $40.0 $40.0 $.0 Actual numbers for all periods, not over/under Loans held-for-sale and loans at fair value were excluded when calculating the loan loss coverage ratio and net charge-off rate 4Q09 ratio has been adjusted for the impact of the subsequent consolidation of asset-backed commercial paper conduits in accordance with accounting guidance, effective January, 00. The reported ratio for 4Q09 was 8.5% 4 Calculated based on average equity; 4Q0, Q0 and 4Q09 average equity was $40B, $40B, and $B, respectively 5 Average Trading and Credit Portfolio VAR at 95% confidence interval 6 FY00 excludes payroll tax expense related to the U.K. Bank Payroll Tax on certain compensation awarded from /9/009 to 4/5/00 to relevant banking employees, which is a non-gaap financial measure. Ratio as reported for FY00 including the U.K. Bank Payroll Tax was 7% 4 IB fees of $.8B down % YoY Ranked # YTD in Global Investment Banking Fees Fixed Income and Equity Markets revenue of $4.0B up 8% YoY, reflecting solid client revenue Credit Portfolio revenue of $77mm primarily reflecting NII and fees on retained loans Credit cost benefit of $7mm reflecting a reduction in the allowance largely related to net repayments and loan sales Expense of $4.B up 84% YoY due to higher performance-based compensation and other noncompensation expense, including increased litigation reserves FY comp/revenue of 5% 6

Retail Financial Services Retail Financial Services ($ in millions) Retail Financial Services $ O/(U) 4Q0 Q0 4Q09 Net Interest Income $4,89 ($9) ($4) Noninterest Revenue,696 908,097 Revenue $8,55 $879 $856 Expense 4,84 07 5 Pre-Provision Pretax $,70 $57 $4 Credit Costs,456 908 (,77) Net income $708 ($99) $,07 EOP Equity ($B) $8 $8 $5 ROE, 0% % (6)% Memo: RFS Net Income Excl. Real Estate Portfolios $,5 $476 $8 ROE Excl. Real Estate Portfolios, % % 4% Retail Banking Key Drivers ($ in billions) Average Deposits $8.7 $5.5 $9.8 Deposit Margin.00%.08%.06% Checking Accounts (mm) 7. 7.0 5.7 # of Branches 5,68 5,9 5,54 Mortgage Banking & Other Consumer Lending Key Drivers ($ in billions) Mortgage Loan Originations $50.8 $40.9 $4.8 rd Party Mtg Loans Svc'd (EOP) $968 $,0 $,08 Auto Originations $4.8 $6. $5.9 Avg Loans $76.8 $76. $7.5 Actual numbers for all periods, not over/under Calculated based on average equity; average equity for 4Q0, Q0 and 4Q09 was $8B, $8B and $5B, respectively Calculated based on average equity; average equity for 4Q0, Q0 and 4Q09 was $8.B, $8.B and $5.B, respectively 5 Key drivers Retail Banking Average deposits of $8.7B up % YoY and % QoQ Branch production statistics: Checking accounts up 6% YoY and % QoQ Mortgage originations up 68% YoY and % QoQ Business Banking originations up 4% YoY and 7% QoQ Mortgage Banking & Other Consumer Lending Total Mortgage Banking & Other Consumer Lending originations of $55.6B: Mortgage loan originations up 46% YoY and 4% QoQ Auto originations down 9% YoY and % QoQ

Retail Financial Services Retail Banking and Mortgage Banking & Other Consumer Lending $ in millions Retail Banking net income of $954mm down 7% YoY: Retail Banking $ O/(U) 4Q0 Q0 4Q09 Net Interest Income $,69 ($5) ($) Noninterest Income,75 4 (89) Revenue $4,408 ($8) ($) Expense,668 () 94 Pre-Provision Pretax $,740 $8 ($06) Credit Costs 7 (0) (75) Net Income $954 $06 ($7) Total revenue of $4.4B down % YoY driven by lower deposit-related fees, partially offset by an increase in deposit balances Credit costs of $7mm down 7% YoY includes a reduction in allowance for loan losses of $00mm in Business Banking Expense up 4% YoY resulting from sales force increases Mortgage Banking & Other Consumer Lending Revenue (excl. MSR Risk Management) $,50 $,004 $,008 MSR Risk Management 86 (0) 77 Revenue,788 90,85 Memo: Repurchase Losses (Contra-Revenue) ($49) $,5 $ Expense,74 95 580 Pre-Provision Pretax $,045 $508 $605 Credit Costs 46 (0) (96) Net Income $577 $70 $ 6 Mortgage Banking & Other Consumer Lending net income of $577mm up from $66mm in the prior year Total revenue, excluding MSR risk management results, of $.5B up 67% YoY driven by higher origination volumes and wider margins Repurchase losses of $49mm, down $mm YoY Credit costs of $46mm down 8% YoY includes a reduction in allowance for loan losses of $50mm in Auto Finance Expense up 50% YoY due to default-related costs, including costs associated with foreclosure affidavit-related delays

Retail Financial Services Real Estate Portfolios $ in millions Net loss of $8mm compared with a net loss of $.7B in the prior year $ O/(U) 4Q0 Q0 4Q09 Real Estate Portfolios Revenue $,9 $4 ($7) Expense 4 (5) Pre-Provision Pretax $96 ($9) ($65) Net Charge-Offs,789 575 (46) Change in Allowance 548 565 (94) Credit Costs,7,40 (,40) Net Income ($8) ($675) $869 Memo: ALL/ EOP Loans, 6.47% 7.5% 6.55% Key Drivers ($ in billions) Total Avg Loans $7. $4.5 $56.4 Avg Home Equity Loans Owned 4.9 8.5 0.0 Avg Mortgage Loans Owned.4 5.0 5.7 Actual numbers for all periods, not over/under Excludes the impact of purchased credit-impaired loans acquired as part of the WaMu transaction. An allowance for loan losses of $4.9B, $.8B and $.6B was recorded for these loans as 4Q0, Q0 and 4Q09, respectively Includes purchased credit-impaired loans acquired as part of the WaMu transaction Total revenue of $.B down 4% YoY driven by a decline in net interest income as a result of portfolio runoff Credit costs of $.B reflect net charge-offs of $.8B and a net addition of $548mm to the allowance for loan losses Expense down 7% YoY reflecting a decrease in foreclosed asset expense 7

Home Lending update Key statistics Overall commentary 4Q0 4Q0 Reported Adjusted Q0 4Q09 EOP owned portfolio ($B) Home Equity $88.4 $9.7 $0.4 Prime Mortgage 55.9 56.7 59.4 Subprime Mortgage..0.5 Net charge-offs ($mm) Home Equity $79 $75 $70 $,77 Prime Mortgage 58 4 65 568 Subprime Mortgage 49 8 06 45 Total $,749 $,48 $,0 $,97 Net charge-off rate 4 Home Equity.48%.9%.0% 4.5% Prime Mortgage.7%.70%.84%.8% Subprime Mortgage 4.4% 6.% 6.64% 4.0% Nonperforming loans ($mm) Home Equity $,6 $,5 $,665 Prime Mortgage,840 4,60 4,09 Subprime Mortgage,0,649,48 Excludes 4Q0 EOP home equity, prime mortgage and subprime mortgage purchased credit-impaired loans of $4.5B, $7.B and $5.4B, respectively, acquired as part of the WaMu transaction Ending balances include all noncredit-impaired prime mortgage balances held by Retail Financial Services, including $.9B, $.4B and $0.8B for 4Q0, Q0 and 4Q09, respectively, of loans insured by U.S. government agencies. These loans are included in Mortgage Banking & Other Consumer Lending Net charge-offs and nonperforming loans exclude loans insured by U.S. government agencies 4 Loan balances used in the calculation of the adjusted net charge-off rates reflect the impact of the adjustment related to the timing of net charge-offs on delinquent loans 8 Delinquencies flat to slightly improved in 4Q Current quarter net charge-offs included a one-time $6mm adjustment related to the timing of when we take net charge-offs for delinquent loans Excluding one-time impact, home equity net charge-offs are relatively flat while mortgage loan portfolios net charge-offs modestly improved QoQ $950mm reduction in allowance for loan losses in home lending Outlook Total quarterly net charge-offs running at $.B +/- Purchased credit-impaired loans Total purchased credit-impaired portfolio divided into separate pools for impairment analysis Increase in the allowance for loan losses of $.B largely related to Home Equity and to a lesser extent Option ARMs

Retail Financial Services year-end 00 reserve position Mortgage repurchase risk assessed and appropriately reserved Agency repurchase exposure Repurchase losses life to date of $.6B End of period reserve balance of $.0B; reserved for presented and probable future demands 0 realized losses estimated at $.B +/- Private label exposure we have significant reserves Real Estate Portfolios Total reserves of $9.7B (excluding WaMu purchased credit-impaired) remain; 4Q0 NCOs annualized (before one-time impact) of $4.6B WaMu purchased credit-impaired portfolio is appropriately reserved for best estimate of remaining lifetime losses Based on current conditions, we believe we are well-reserved going into 0 9

Update on foreclosure process We make every effort to avoid foreclosure Offered over mm modifications; 85,000 completed Prevented foreclosures at x the rate of those completed 5 Chase Home Ownership Centers (CHOCs) plan to add 5 more in 0 6,000 loss mitigation counselors to assist borrowers, across the country Key facts about foreclosures Average delinquency at foreclosure is 4 months Recent foreclosure sales showed the following customer/loan characteristics: 57% non-owner occupied, of which 5% were vacant at foreclosure 4% owner-occupied, of which: 5% were vacant at foreclosure 5% did not qualify for modification (e.g., High DTI, unemployed, etc.) 8% did not respond to solicitations or trial modifications Update on foreclosure process In September/October, we suspended approximately 7,000 foreclosures in 4 states Enhanced foreclosure processes All personnel involved in foreclosure affidavit process re-trained and re-certified All loans subject to pre-foreclosure sale review to confirm foreclosures are appropriate Implemented revised quality assurance and quality control processes We are resuming foreclosure proceedings 0

Card Services $ in millions Net income of $.B compared with a net loss of $06mm in the prior year 4Q0 Q0 4Q09 Revenue $4,46 ($7) ($90) Credit Costs 67 (96) (,568) Expense,54 69 8 Net Income $,99 $564 $,605 Key Statistics Incl. WaMu ($B) $ O/(U) ROO (pretax) 6.0%.% (.8)% ROE 4% 9% (8)% EOP Equity $5.0 $5.0 $5.0 Key Statistics Excl. WaMu ($B) Avg Outstandings $.5 $4.9 $4.8 EOP Outstandings $.9 $.9 $4.8 Sales Volume $8. $76.8 $75.7 New Accts Opened (mm).4.7. Net Interest Margin 9.6% 8.98% 9.40% Net Charge-Off Rate 7.08% 8.06% 8.64% 0+ Day Delinquency Rate.66% 4.% 5.5% See note on slide Actual numbers for all periods, not over/under. Statistics include loans held for sale Calculated based on average equity; 4Q0, Q0 and 4Q09 average equity was $5B Credit costs of $67mm reflect lower net chargeoffs and a reduction of $.0B to the allowance for loan losses, reflecting lower estimated losses Net charge-off rate (excluding the WaMu portfolio) of 7.08% down from 8.06% in Q0 and 8.64% in 4Q09 End-of-period outstandings (excluding the WaMu portfolio) of $.9B down 4% YoY and up % QoQ Sales volume (excluding the WaMu portfolio) of $8.B up 0% YoY and 8% QoQ Revenue of $4.B down 8% YoY and flat QoQ Revenue (excluding the WaMu portfolio) down 4% YoY and up % QoQ Net interest margin (excluding the WaMu portfolio) of 9.6% up from 8.98% in Q0 and down from 9.40% in 4Q09

Commercial Banking $ in millions $ O/(U) Net income of $50mm up from $4mm in the prior year 4Q0 Q0 4Q09 Revenue $,6 $84 $05 Middle Market Banking 78 5 Mid-Corporate Banking 0 () 5 Commercial Term Lending 0 45 0 Real Estate Banking 7 () 7 Other 0 7 Credit Costs 5 (4) (4) Expense 558 () 5 Net Income $50 $59 $06 Key Statistics ($B) Avg Loans & Leases $98.4 $97.0 $00. EOP Loans & Leases $98.9 $98. $97.4 Avg Liability Balances $47.5 $7.9 $.5 Allowance for Loan Losses $.6 $.7 $.0 NPLs $.0 $.9 $.8 Net Charge-Off Rate 4.6% 0.89%.9% ALL / Loans 4.6%.7%.% ROE 5 6% % % Overhead Ratio 5% 7% 9% EOP Equity $8.0 $8.0 $8.0 See note on slide Actual numbers for all periods, not over/under Includes deposits and deposits swept to on-balance sheet liabilities 4 Loans held-for-sale and loans at fair value were excluded when calculating the loan loss coverage ratio and net charge-off rate 5 Calculated based on average equity; 4Q0, Q0 and 4Q09 average equity was $8B Average loan balances down % YoY and up % QoQ Average liability balances of $47.5B up 0% YoY Record revenue of $.6B up 5% YoY Credit costs of $5mm Net charge-offs of $86mm down 4% YoY and up % QoQ Expense up % YoY; overhead ratio of 5%

Treasury & Securities Services $ in millions 4Q0 Q0 4Q09 Revenue $,9 $8 $78 Worldwide Securities Services 960 66 4 Treasury Services 95 6 5 Expense,470 60 79 Net Income $57 $6 $0 Key Statistics $ O/(U) Avg Liability Balances ($B) $56.7 $4.5 $50.7 Assets under Custody ($T) $6. $5.9 $4.9 Pretax Margin % % 0% ROE 6% 5% 9% TSS Firmwide Revenue $,67 $,565 $,57 TS Firmwide Revenue $,677 $,67 $,60 TSS Firmwide Avg Liab Bal ($B) $404. $80.4 $7. EOP Equity ($B) $6.5 $6.5 $5.0 Actual numbers for all periods, not over/under Includes deposits and deposits swept to on-balance sheet liabilities Calculated based on average equity; 4Q0, Q0, and 4Q09 average equity was $6.5B, $6.5B, and $5.0B respectively Net income of $57mm up 8% YoY and % QoQ Pretax margin of % QoQ increase included seasonal activity in depositary receipts Liability balances up % YoY Assets under custody up 8% YoY Revenue of $.9B up 4% YoY WSS revenue of $960mm up 5% YoY TS revenue of $95mm up 4% YoY Expense up 6% YoY driven by ongoing investment in new product platforms, primarily related to international expansion

Asset Management $ in millions $ O/(U) Net income of $507mm up 0% YoY Pretax margin of % 4Q0 Q0 4Q09 Revenue $,6 $44 $48 Private Banking,76 95 0 Institutional 675 69 9 Record revenue of $.6B up 9% YoY due to higher loan originations, net inflows to products with higher margins, the effect of higher market levels and higher performance fees Retail 56 77 7 Credit Costs - (5) Expense,777 89 07 Net Income $507 $87 $8 Key Statistics ($B) Assets under Management $,98 $,57 $,49 Assets under management of $.T up 4% YoY; Assets under supervision of $.8T up 8% YoY AUM outflows in liquidity products of $5B for the quarter predominantly offset by inflows in long-term products of $B Assets under Supervision $,840 $,770 $,70 Average Loans $4. $9.4 $6. EOP Loans $44. $4.4 $7.8 Average Deposits $89. $87.8 $77.4 Pretax Margin % 0% 0% ROE % 6% 4% EOP Equity $6.5 $6.5 $7.0 Good global investment performance 80% of mutual fund AUM ranked in the first or second quartiles over past five years; 7% over - years and 67% over -year Expense up % YoY due to higher headcount and higher performance-based compensation Private Banking is a combination of the previously disclosed clients segments: Private Bank, Private Wealth Management and JPMorgan Securities Actual numbers for all periods, not over/under Calculated based on average equity; 4Q0, Q0 and 4Q09 average equity was $6.5B, $6.5B and $7.0B, respectively 4 Continued investment in our international business In 4Q0, completed the purchase of a majority interest in Gávea Investimentos

Corporate/Private Equity Net Income ($ in millions) $ O/(U) 4Q0 Q0 4Q09 Private Equity $78 ($66) $7 Corporate (49) (5) (,05) Net Income $9 ($9) ($,68) Private Equity Private Equity gains of $87mm Private Equity portfolio of $8.7B (6.9% of stockholders equity less goodwill) Corporate Investment portfolio results reflected lower net interest income and securities gains of $.B (pretax) Noninterest expense reflects an increase of $.5B (pretax) for litigation reserves, predominantly for mortgage-related matters 5

Fortress balance sheet $ in billions 4Q0 Q0 4Q09 Basel I Tier Common Capital, $5 $ $05 Basel III Tier Common Capital, $4 $ $06 Risk-Weighted Assets $,76 $,70 $,98 Total Assets $,8 $,4 $,0 Basel I Tier Common Ratio, 9.8% 9.5% 8.8% Basel III Tier Common Ratio, 7.0% 6.8% 6.4% Firmwide total credit reserves of $B; loan loss coverage ratio of 4.46% Global liquidity reserve $6B,4 Hopeful to increase the dividend pursuant to strong capital generation Estimated for 4Q0 See note on slide See note on slide 4 The Global Liquidity Reserve represents cash on deposit at central banks, and the cash proceeds expected to be received in connection with secured financing of highly liquid, unencumbered securities (such as sovereigns, FDIC and government guaranteed, agency and agency MBS). In addition, the Global Liquidity Reserve includes the firm s borrowing capacity at the Federal Reserve Bank discount window and various other central banks and from various Federal Home Loan Banks, which capacity is maintained by the firm having pledged collateral to all such banks. These amounts represent preliminary estimates which may be revised in the firm s 0-K for the period ending December, 00 Note: Firmwide Level assets are expected to be 5% of total firm assets at December, 00 6

Agenda Page Appendix 7 7

Consumer credit delinquency trends (Excl. purchased credit-impaired loans) Home Equity delinquency trend ($ in millions) Prime Mortgage delinquency trend ($ in millions) $4,000 0+ day delinquencies 0 50 day delinquencies $6,500 0+ day delinquencies 0 50 day delinquencies 50+ day delinquencies 50+ day delinquencies $,000 $5,00 $,900 $,000 $,600 $,000 $,00 $0 $0 Mar-08 Aug-08 Jan-09 Jul-09 Dec-09 Jun-0 Dec-0 Mar-08 Aug-08 Jan-09 Jul-09 Dec-09 Jun-0 Dec-0 Subprime Mortgage delinquency trend ($ in millions) Card Services delinquency trend, Excl. WaMu ($ in millions) $5,000 $4,000 0+ day delinquencies 50+ day delinquencies 0 50 day delinquencies $8,500 $7,00 0+ day delinquencies 0-89 day delinquencies $,000 $5,900 $,000 $4,600 $,000 $,00 $0 Mar-08 Aug-08 Jan-09 Jul-09 Dec-09 Jun-0 Dec-0 $,000 Mar-08 Aug-08 Jan-09 Jul-09 Dec-09 Jun-0 Dec-0 A P P E N D I X Note: Delinquencies prior to September 008 are heritage Chase Prime Mortgage excludes held-for-sale, Asset Management and Government Insured loans See note on slide Payment holiday in Q09 impacted 0+ day and 0-89 day delinquency trends in Q09 8

Firmwide coverage ratios remain strong $ in millions 6.00% 5.00% 4.00%.00%.00%.00% Loan Loss Reserve/Total Loans Loan Loss Reserve Loan Loss Reserve/NPLs 500% Nonperforming Loans,64 8,95 7,8,40 9,07 4,785 0,6 7,767,60 7,564 8,86 7,050 5,86 6,79 4,6 5,50,66 4,84 4Q08 Q09 Q09 Q09 4Q09 Q0 Q0 Q0 4Q0 400% 00% 00% 00% 0% A P P E N D I X Peer comparison Consumer See note on slide Peer average reflects equivalent metrics for key competitors. Peers are defined as C, BAC and WFC See note on slide 4Q0 Q0 JPM JPM Peer Avg. LLR/Total Loans 5.78% 6.69% 5.87% LLR/NPLs 55% 68% 84% Wholesale LLR/Total Loans.4%.8%.69% LLR/NPLs 86% 95% 6% Firmwide LLR/Total Loans 4.46% 5.% 4.8% LLR/NPLs 90% 08% % 9 $.B of loan loss reserves in 4Q0, up ~$9.B from $.B two years ago; loan loss coverage ratio of 4.46% $7.5B (pretax) addition in allowance for loan losses related to the consolidation of credit card receivables in Q0

IB league tables League table results 00 009 Rank Share Rank Share Based on fees: Global IB fees # 7.8% # 9.0% Based on volumes: Global Debt, Equity & Equity-related # 7.% # 8.8% US Debt, Equity & Equity-related #.% # 4.8% Global Equity & Equity-related # 7.% #.6% US Equity & Equity-related #.% # 5.6% Global Long-term Debt # 7.% # 8.4% US Long-term Debt #.0% # 4.% Global M&A Announced 4 #4 6.% # 4.0% US M&A Announced 4,5 #.9% # 5.8% Global Loan Syndications # 8.6% # 8.% US Loan Syndications # 9.4% #.8% A P P E N D I X Source: Dealogic Global IB fees exclude money market, short term debt and shelf deals Equity & Equity-related rankings include rights offerings and Chinese A-Shares Long-term Debt tables include investment grade, high yield, ABS, MBS, covered bonds, supranationals, sovereign and agency issuances; exclude money market, short term debt and U.S. municipal securities 4 Global announced M&A is based on value at announcement, with full credit to each manager/equal if joint; all other rankings are based upon proceeds. Because of joint assignments, M&A market share of all participants will add up to more than 00%. Rankings reflect the removal of any withdrawn transactions 5 US M&A represents any US involvement ranking 0

Notes on non-gaap financial measures. In addition to analyzing the Firm s results on a reported basis, management reviews the Firm s results and the results of the lines of business on a managed basis, which is a non-gaap financial measure. The Firm s definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the business segments) on a FTE basis. Accordingly, revenue from tax-exempt securities and investments that receive tax credits is presented in the managed results on a basis comparable to taxable securities and investments. This non-gaap financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to these items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business. Prior to January, 00, the Firm s managed-basis presentation also included certain reclassification adjustments that assumed credit card loans securitized by CS remained on the balance sheet. Effective January, 00, the Firm adopted accounting guidance that required the Firm to consolidate its Firm-sponsored credit card securitizations trusts. The income, expense and credit costs associated with these securitization activities are now recorded in the 00 Consolidated Statements of Income in the same classifications that were previously used to report such items on a managed basis. As a result of the consolidation of the credit card securitization trusts, reported and managed basis relating to credit card securitizations are equivalent for periods beginning after January, 00. The presentation in 009 of CS results on a managed basis assumed that credit card loans that had been securitized and sold in accordance with U.S. GAAP remained on the Consolidated Balance Sheets, and that the earnings on the securitized loans were classified in the same manner as the earnings on retained loans recorded on the Consolidated Balance Sheets. JPMorgan Chase used the concept of managed basis to evaluate the credit performance and overall financial performance of the entire managed credit card portfolio. Operations were funded and decisions were made about allocating resources, such as employees and capital, based on managed financial information. In addition, the same underwriting standards and ongoing risk monitoring are used for both loans on the Consolidated Balance Sheets and securitized loans. Although securitizations result in the sale of credit card receivables to a trust, JPMorgan Chase retains the ongoing customer relationships, as the customers may continue to use their credit cards; accordingly, the customer s credit performance affects both the securitized loans and the loans retained on the Consolidated Balance Sheets. JPMorgan Chase believed that this managed-basis information was useful to investors, as it enabled them to understand both the credit risks associated with the loans reported on the Consolidated Balance Sheets and the Firm s retained interests in securitized loans.. The ratio for the allowance for loan losses to end-of-period loans excludes the following: loans accounted for at fair value and loans held-for-sale; purchased creditimpaired loans; the allowance for loan losses related to purchased credit-impaired loans; and, loans from the Washington Mutual Master Trust, which were consolidated on the Firm's balance sheet at fair value during the second quarter of 009. Additionally, Real Estate Portfolios net charge-off rates exclude the impact of purchased credit-impaired loans. The allowance for loan losses related to the purchased credit-impaired portfolio totaled $4.9 billion, $.8 billion, and $.6 billion at December, 00, September 0, 00, and December, 009, respectively.. Basel I Tier common ratio is Tier common divided by risk- weighted assets. Tier common is defined as Tier capital less elements of capital not in the form of common equity such as perpetual preferred stock, noncontrolling interests in subsidiaries and trust preferred capital debt securities. Tier common, a non-gaap financial measure, is used by banking regulators, investors and analysts to assess and compare the quality and composition of the Firm s capital with the capital of other financial services companies. The Firm uses Tier common along with the other capital measures to assess and monitor its capital position. 4. Tangible common equity ( TCE ) represents common stockholders equity (i.e., total stockholders equity less preferred stock) less identifiable intangible assets (other than MSRs) and goodwill, net of related deferred tax liabilities. ROTCE, a non-gaap financial ratio, measures the Firm s earnings as a percentage of TCE and is, in management s view, a meaningful measure to assess the Firm s use of equity. 5. Headcount-related expense includes salary and benefits (excluding performance-based incentives), and other noncompensation costs related to employees. A P P E N D I X

Forward-looking statements This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 995. Such statements are based upon the current beliefs and expectations of JPMorgan Chase s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. Factors that could cause JPMorgan Chase s actual results to differ materially from those described in the forward-looking statements can be found in JPMorgan Chase s Annual Report on Form 0-K for the year ended December, 009 and Quarterly Reports on Form 0-Q for the quarters ended March, 00, June 0, 00, and September 0, 00, each of which has been filed with the Securities and Exchange Commission and is available on JPMorgan Chase s website (www.jpmorganchase.com) and on the Securities and Exchange Commission s website (www.sec.gov). JPMorgan Chase does not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of the forward-looking statements. A P P E N D I X