Kenya Centre. Schedule of Service Charges w.e.f (Inclusive excise duty to be effective from )

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Kenya Centre Schedule of Service Charges w.e.f. 01.11.2010 (Inclusive excise duty to be effective from 01.08.13) Item Description Non-customers Excise 10% Total GENERAL CHARGES 1.Cheque Book Ksh 15/- per leaf (including For staff only stamp Ksh 1.50 per leaf Ksh 16.50/- per leaf Charges stamp duty of Ksh 2.50 per leaf) duty @ (including stamp duty of (including stamp duty Ksh 2.50 per leaf Ksh 2.50 per leaf) of Ksh 2.50 per leaf and excise of Ksh 1.50 per leaf) 2.Standing Instruction Ksh 500/- per occasion N.A. Ksh 50/- per occasion Ksh 550/- per occasion 3.Stop Payment Ksh 500/- per cheque N.A. Ksh 50/- per cheque If Ksh 550/- per Instructions If entire cheque book is lost max entire cheque book is cheque charges Ksh 5000/- lost max charges Ksh If entire cheque book is 500/- lost max charges Ksh 5500/- 4.Cheque return(inward) Saving Bank Ksh 500 per N.A. Saving Bank Ksh 50 per Saving Bank Ksh charges for financial cheque. cheque. 550 per cheque. reason Current account/overdraft account Ksh 1500 per cheque. 5.Outward cheque Saving Bank Ksh 100/- per deposited by customer cheque. return unpaid due to Ksh 500/- per cheque in current financial reason and overdraft account. Current account/overdraft account Ksh 150 per cheque. Current account / overdraft account Ksh 1650 per cheque. N.A. Saving Bank Ksh 10/- Saving Bank Ksh per cheque. 110/- per cheque. Ksh 50/- per cheque in Ksh 550/- per cheque current and overdraft in current and account. overdraft account.

6.Minimum Balance charges 7.Account closure Charges Current account (Minimum Balance Ksh 25,000/-) charges KSH 500/- Saving Bank Ksh 500/- Current account Ksh 1500/- Current account (Minimum Balance Ksh 25,000/-) charges Current account (Minimum Balance Ksh 25,000/-) KSH 50/- charges KSH 550/- N.A. Saving Bank Ksh 50/- Saving Bank Ksh Current account Ksh 550/- 150/- Current account Ksh 1650/- 8.Ledger fee/entry service charges for CD accounts only 9.Salary processing/posting through floppy 10.Balance confirmation certificate 11.RTGS charges 12.Statement issue charges 13.ATM withdrawal charges Ksh 25 per entry Minimum Ksh 500 per month N.A. Ksh 2.50 per entry Ksh 27.50 per entry Minimum Ksh 50 per Minimum Ksh 550 month per month Ksh 150 per employee. N.A. Ksh 15 per employee. Ksh 165 per employee. Ksh 500/- N.A. Ksh 50/- Ksh 550/- Outward Ksh 500/- per transaction Inward- Nil For issue of duplicate statement of account: SB-Ksh 50/- per folio CD-Ksh 100/- per folio Ksh 55/- per transaction N.A. N.A. Outward Ksh 50/- per transaction Inward- Nil Outward Ksh 550/- per transaction Inward- Nil For issue of duplicate For issue of statement of account: duplicate statement of SB-Ksh 5/- per folio account: CD-Ksh 10/- per folio SB-Ksh 55/- per folio CD-Ksh 110/- per folio Ksh 5.50 per transaction Ksh 60.50/- per transaction 14. SMS Alert Charges KSH 4.00 per Transaction KSH 0.40 per KSH 4.40 per Transaction transaction

REMITTANCE OUTWARD (FOREIGN) CUSTOMERS NON- CUSTOMERS Demand Draft + Swift Charges Ksh 1200 Ksh 100 above the i)upto Ksh 10,000 - Ksh i)upto Ksh 10,000 - additional in case of i)upto Ksh 10,000 - Ksh 150 charges as 15 Ksh 165 Telegraphic Transfer applicable to ii) >Ksh 10,000 to Customer ii) >Ksh 10,000 to Ksh ii) >Ksh 10,000 to Ksh50,000 Mn Ksh 250 Important: As per 50,000 Mn Ksh 25 AML guidelines Ksh50,000 Mn Ksh 275 not to entertain any iii) >Ksh 50000 to iii) >Ksh 50000 to business to non-ksh100,00customers Ksh 50 iii) >Ksh 50000 to Ksh100,000 Ksh 500 Ksh100,000 Ksh above USD iv) > Ksh 100000 to 550 10,000/- Hence, Ksh 500000 Ksh 75 iv) >Ksh 100000 to Ksh 500000 Ksh 750.00 iv) >Ksh 500,000 to Ksh 1Mio- Ksh 1000 iii) Ksh 1.00 Mn and above : Ksh 1, 000 Per Mn Max Ksh 3500 branches need to re-align the above iv) >Ksh 500,000 to limit of Ksh 700,000 Ksh 1Mio- Ksh 100 on periodic basis iii) Ksh 1.00 Mn above : Ksh 1, 000 Per Mn Max Ksh 350 iv) Ksh 500000 Ksh 825 >Ksh 100000 to and iv) >Ksh 500,000 to Ksh 1Mn- Ksh 1100 iii) Ksh 1.00 Mn and above : Ksh 1, 000 Per Mn Max Ksh 3850 Non Ksh 110 above the Ksh 10 above the charges as charges as applicable to applicable to Customer Customer Issuance of Duplicate DD Ksh 500 Per instrument Ksh 500 Per instrument Ksh 50 Per instrument Ksh 50 Per instrument

E Corp- Remittance to Upto Ksh 50,000 - Ksh 500 Indian branches through Above 50,000 to 100,000 - internet Ksh 1,000 Over Ksh 100,000 - Ksh 1500 Up to Ksh 50,000 - Ksh 600 Up to Ksh 50,000 - Above 50,000 to Ksh 50 100,000 - Ksh Above 50,000 to 1,200 100,000 - Ksh 100 100,000 - Ksh Over Ksh 100,000 Over Ksh 100,000 - Ksh 1,100 up to 700,000 - Ksh 150 1800 Non Up to Ksh 50,000 - Ksh 60 Above 50,000 to 100,000 - Ksh 120 Over Non Up to Ksh 50,000 Ksh 550 Above 50,000 to Over Ksh 100,000 - Ksh 1650 Non Up to Ksh 50,000 Ksh 660 Above 50,000 to 100,000 - Ksh Ksh 100,000 up to 1,320 700,000 - Ksh 180 Over Ksh 100,000 up to 700,000 - Ksh 1980 Bankers Cheque Upto Ksh25,000 : Ksh 200 Up to 50,000 : Ksh >Ksh25,000 to Ksh 50,000 : 400 Up to Ksh25,000 : Up to Ksh25,000 : Ksh 300 >50,000 to Ksh 20 Ksh 220 >50,000 to Ksh 100,000 : Ksh 100,000 : Ksh >Ksh25,000 to Ksh >Ksh25,000 to Ksh 400 500 50,000 : Ksh 30 50,000 : Ksh 330 >100,000 to Ksh 1 Mio Ksh >100,000 up to >50,000 to Ksh >50,000 to 500 700,000 : Ksh Ksh 100,000 : Ksh 40 100,000 : Ksh 440 >1 Mn and part There off Ksh 750 >100,000 to Ksh 1 Mn >100,000 to Ksh 1 Mn 500 Mn Per Mn or Part There Important: As per Ksh 50 Ksh 550 off max 2000/- AML guidelines >1 Mn and part There off >1 Mio and part There off not to entertain any Ksh 50 Mio Per Mio or Ksh 550 Mio Per Mio or business to non-parcustomers There off max 200/- Part There off max above USD Non 2200/- Non 10,000/- Hence, Up to 50,000 : Ksh 40 branches need to >50,000 to 100,000 : Up to 50,000 : Ksh re-align the above Ksh 50 limit of Ksh 700,000 >100,000 up to on 700,000 : Ksh 750 periodic basis 440 >50,000 to 100,000 : Ksh 550 >100,000 up to 700,000 : Ksh 825

Inward Telegraphic transfer For USD TT : USD10 For GBP TT : GBP 5 Or equivalent to USD 10 in other currencies. N.A. For USD TT : USD 1 For GBP TT : GBP 0.50 Or equivalent to USD 1 in other currencies. For USD TT : USD 11 For GBP TT : GBP 5.50 Or equivalent to USD 11 in other currencies. BILLS CUSTOMERS NON- CUSTOMERS Foreign Cheque/DDs/bills for 0.25 % Minimum Ksh 500/- If bill N.A. is of more than Ksh collection (outward bills 500,000/- then it is 0.20% for collection) Postage Charge Ksh 500/- Swift Charge Ksh 1200/- per 0.025 % Minimum Ksh 50/- If bill is of more than Ksh 500,000/- then it is 0.02% Postage Charge Ksh 50/- Swift Charge Ksh 120/- per 0.275 % Minimum Ksh 550/- If bill is of more than Ksh 500,000/- then it is 0.22% Postage Charge Ksh 550/- Swift Charge Ksh 1320/- per Inward Bills for collection 0.25 % of the bill amount Minimum Ksh 500 Swift Ksh 1200 Postage Ksh 250 N.A. Handling charges for Ksh 350 per bill per month N.A. overdue bills - Note: (Fraction of a month to be to be Sight bill overdue after taken as full month) 25 days from presentation Usance bill after due date 0.025 % of the bill amount Minimum Ksh 50 Swift Ksh 120 Postage Ksh 25 Ksh 35 per bill per month (Fraction of a month to be to be taken as full month) 0.275 % of the bill amount Minimum Ksh 550 Swift Ksh 1320 Postage Ksh 275 Ksh 385 per bill per month (Fraction of a month to be to be taken as full month)

IMPORT LETTER OF CREDIT a. Commitment charges (For full validity of 0.35 % Per Quarter or part there N.A. the credit i.e. from the date of of opening of the Minimum Ksh 1000 LC to the last date of its (commitment) validity) Plus Swift Ksh 1200 per b. Usance charges (according to the tenor of the bill) i. Upto 10 days sight ii. 0.35% Over 10 days and upto 30.70% months sight iii. Over 30.70 % up to three months and months sight Notes: 0.17% per month in excess of 1. If fully secured by 100% three months. cash margin in form of FDR or balance in current account applicable charges will be 50% of the normal charges 2.These charges are to recovered upfront i.e. at the time of opening of Lc 0.035 % Per Quarter or part there of Minimum Ksh 100 (commitment) Swift Ksh 120 per 0.385 % Per Quarter or part there of Minimum Ksh 1100 (commitment) Swift Ksh 1320 per 0.385% 0.035% 0.77% 0.07% 0.77 % up to three 0.07 % up to three months and 0.187% months and 0.017% per per month in excess of month in excess of three three months. months. If any extension of the Ksh 1000/- plus swift charge N.A. validity of LC falls within a Ksh 1200 per. three month period for which commitment charges have been collected Ksh 100/- plus swift charge Ksh 120 per Ksh 1100/- plus swift charge Ksh 1320 per

For extending the validity of the LC beyond 3 months amendments Fresh commitment charges at N.A. Fresh commitment Fresh the applicable rate per charges at the Quarter or part thereof Minimum applicable rate per Ksh 1000/- on the outstanding Quarter or part thereof liability under LC. Minimum Ksh 100/- on For enhancement of the Ksh 1000/-per amendment value of LC for extending validity period beyond 3 months. Fresh commitment charge, Min Ksh 1000/- for enhancement of value of LC. Both commitment and Usance charges for additional liability the outstanding liability under LC. commitment charges at the applicable rate per Quarter or part thereof Minimum Ksh 1100/- on the outstanding liability under LC. N.A. Ksh 100/-per Ksh 1100/-per amendment for amendment for extending validity extending validity period period beyond 3 Beyond 3 months. months. Fresh Fresh commitment commitment charge, charge, Min Min Ksh 100/- for Ksh 1100/- for enhancement of value enhancement of value of LC. Both commitment of LC. Both and commitment and Usance charges for Usance charges for additional liability additional liability In case of amendment As above N.A. altering the tenor of the bill of exchange Any amendment to a LC, Ksh 1000/- per amendment N.A. Ksh 100/- per other than amendment extension of its validity or enhancement of its value. Any revival or Additional commitment and N.A. reinstatement of an usance charges shall be levied expired LC (shall be at the from the date of expiry till the option of the branch) within 3 months from validity period of revived LC the date of expiry Ksh 1100/- per amendment

Payment / crystallisation 0.25% plus swift Charges Ksh N.A. 0.025% plus swift 0.275% plus swift of import bills under Letter 1200 Per. Charges Ksh 120 Per Charges Ksh 1320 of Credit Per Discrepancy Charges USD 25 or equivalent per N.A. USD 2.50 or equivalent USD 27.50 or presentation. per presentation. equivalent per presentation. Letter of Credit (Inland) Opening/Commitment charges (For full validity of the credit i.e. from the date of opening of the LC to the last date of its validity) Minimum for one quarter Commitment Charges 0.50% up to 3 months and 0.30% p.m if above 3 months 0.30% per quarter or part thereof 0.050% up to 3 months 0.55% up to 3 months and 0.030% and 0.33% p.m if p.m if above 3 months above 3 months 0.030% per quarter or 0.330% per quarter part thereof or part thereof Lc is enhanced/ extended Same as opening subject to subsequently Min.Ksh 500/- Amendment other than Ksh 300/- Ksh 30/- Ksh 330/- above Export Letter of Credit i) Advising of L/c Ksh 500/- N.A. Ksh 50/- Ksh 550/- ii)advising amendment of L/c Ksh 350/- N.A. Ksh 35/- Ksh 385/-

iii) Adding our Confirmation 0.40% for 1 ST Quarter and 0.50% for 1 st 0.20% for each subsequent quarter and 0.25 0.04% for 1 st Quarter 0.44% for 1 st quarter and part there of % for each and 0.02% for each Quarter and 0.22% for Minimum Ksh 1000.00 subsequent quarter subsequent quarter and each subsequent and part there off part there of quarter and part there Min Ksh 1500 Minimum Ksh 100 of Minimum Ksh 1100 Non Non 0.05% for 1 st quarter 0.55% for 1 st quarter and 0.025 % for each and 0.275 % for each subsequent quarter subsequent quarter and part there off Min Ksh 150 and part there off Min Ksh 1650 iii) Advising Lc or for N.A. Flat rate Ksh advising each amendment 250/- (in addition to N/A N/A to the beneficiary through (i) and (ii) above Non Non another bank i.e. non Flat rate Ksh 25/- (in Flat rate Ksh 275/- customer addition to (i) and (ii) (in addition to (i) and above (ii) above Export bill purchased/ Upto USD 10,000 discounted /negotiated Commission Ksh 1,000 Plus postage and swift on actual basis Above USD 10000 commission will Ksh 1000 for next USD 10000 each. N.A. Up to USD 10,000 Upto USD 10,000 Commission Ksh 100 Commission Ksh Plus postage and swift on actual basis 1,100 Plus postage and Above USD 10000 swift on actual basis commission will Ksh 100 for next USD 10000 each. Above USD 10000 commission will Ksh 1100 for next USD 10000 each.

BANK GUARANTEE FOREIGN BG \INLAND BG Foreign / Inland BG Foreign / Inland BG Secured by FDR/Cash 0.25% per quarter, minimum 0.25% per quarter, 0.025% per quarter, 0.275% per quarter, irrespective of type of BG Ksh 350 minimum minimum Ksh 35 minimum Ksh 385 Ksh 350 Unsecured/Partly secured irrespective of type of BG 0.50% per quarter, minimum Ksh 350 0.50% per quarter, minimum Ksh 350 0.55% per 0.05% per quarter, quarter, minimum minimum Ksh 385 Ksh 35 Secured by Property 0.55 % per quarter if fully secured 0.85% per quarter if partly secured 0.55 % per quarter if 0.055 % per quarter if 0.605 % per quarter if fully secured. fully secured. fully secured. 0.85% per quarter if 0.085% per quarter if 0.935% per quarter if partly secured. partly secured. partly secured. Secured by Letter of 0.35% Per quarter Comfort of our branches irrespective of type and other Banks SAFE CUSTODY 0.035% Per quarter irrespective of type 0.385% Per quarter irrespective of type 1.For Documents Ksh 1000/- for half year per document Ksh 1500/- for half Ksh 100/- for half year Year per document per document Non - Ksh 150/- for half Year per document Ksh 1000/- for half year per document Non - Ksh 1650/- for half Year per document 2.For Sealed Packets Ksh 1500/- per half year depending on size Ksh 2000/- half depending size per year on Ksh 150/-per half year depending on size Non - Ksh 200/-per half year depending on size Ksh 1500/- per half year depending on size Non - Ksh 2200/- per half year depending on size

3. Locker Charges All charges per annum + VAT N.A. All charges per Type of locker annum + VAT+ Excise Size A Ksh 1,800 N.A. Ksh 180 Ksh 1,800+180+288 Size B Ksh 2,000 N.A. Ksh 200 Ksh 2,000+200+320 Size C Ksh 3,000 N.A. Ksh 300 Ksh 3,000+300+480 Size D Ksh 3,600 N.A. Ksh 360 Ksh 3,600+360+576 Size E Ksh 3,900 N.A. Ksh 390 Ksh 3,900+390+624 Size F Ksh 4,500 N.A. Ksh 450 Ksh 4,500+450+720 Size G Ksh 5,100 N.A. Ksh 510 Ksh 5,100+510+816 Size H Ksh 5,400 N.A. Ksh 540 Ksh 5,400+540+864 Size H-1 Ksh 5,400 N.A. Ksh 540 Ksh 5,400+540+864 Size I Ksh 6,000 N.A. Ksh 600 Ksh 6,000+960+600 4.Proposal charges processing New: Fund based 1% p.a. Non-fund based 0.50% p.a. Housing Loans 1% one time Annual Review: - Fund based OD limits 1% p.a. Loans @ 0.50% p.a. Non-fund based 0.50% p.a. N.A. New: New: Fund based 0.1% p.a. Fund based 1.10% Non-fund based 0.05% p.a. Housing Loans 0.1% one time Annual Review: - Fund based OD limits 0.11% p.a. Fund based Loans @ 0.05% p.a. Nonfund based 0.05% p.a. p.a. Non-fund based 0.55% p.a. Housing Loans 1.10% one time Annual Review: - OD limits 1.10% p.a. Loans @ 0.55% p.a. Non-fund based 0.55% p.a. Note: 1. No concession in service charges is allowed by Manager / Chief Manager in normal course. Depending upon the value of the customer 25% concession may be allowed in remittance like DD/TTs/ Payslips. 2. If bills received for collection were not paid by the client the branches to recover our applicable charges.