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Commercial Banking Services Fees and s (Effective from 1 January 2013) A. Deposit Services B. Remittances and Foreign Exchange Services C. Trade Services D. Autopay Services E. Securities and Investment Funds Services F. Lending Services G. Commercial Card and Corporate Card Services H. Business Integrated Account Service I. Other Service The information in this guide is for customer s reference with regard to the charges for various services offered by Hang Seng Bank Limited (the Bank ). The Bank reserves the right to revise any fees, charges, special offers and other services from time to time. The Bank reserves the right to levy a charge on transactions conducted. For charges not listed in this guide, please contact our branches for details.

A. Deposit Services hangseng.com > Personal > Service s (Part A, Deposit Services ) B. Remittances and Foreign Exchange Services hangseng.com > Personal > Service s (Part B, Remittances and Foreign Exchange Services ) Please click here for details C. Trade Services

D. Autopay Services Transaction s (per transaction) Service Paper List Diskette Business e-banking / HSBCnet Regular Payment / Collection AutoCollect Second Party s Account - With HSBC Group HK$4.50 HK$0.50 HK$0.50 - Not with HSBC Group HK$4.50 (Minimum HK$150 per (Minimum HK$50 per instruction) (No minimum charge) instruction) AutoPayment Second Party s Account - With HSBC Group HK$4.50 HK$0.50 HK$0.50 - Not with HSBC Group HK$4.50 (Minimum HK$150 per instruction) (Minimum HK$50 per instruction) (No minimum charge) One-time Payment / Collection Paper List Second Party s Ac - With HSBC Group HK$4.50 - Not with HSBC Group HK$4.50 (Minimum HK$150 per instruction)

D. Autopay Services (cont d) Sundry s Service To set up autopay payment code with less than 10 second parties (Not applicable to Hang Seng HSBCnet Autopay customers.) To stop payment or to amend transaction details after submission of input to the Bank To provide additional payment code (free for first 4 payment codes and any additional payment codes required by autopay service upgrade) To change debtor reference Setup Direct Debit Authorisation (debited from 2nd party account) To provide detailed Direct Debit Authorisation list To provide a diskette/cartridge containing Direct Debit Authorisation To provide a diskette/cartridge containing rejected Autopay items Over 5% rejection rate on collections (free for first 5% rejected items) HK$150 per code HK$60 per transaction HK$150 per code per item (Minimum: HK$50) HK$30 per instruction HK$50 plus HK$0.50 per page HK$150 per file HK$100 per file HK$2.00 per transaction

D. Autopay Services (cont d) Sundry s Service To re-process autopay transactions To process virus infected autopay diskette/cartridge To process unencrypted file To process unmatched hash total file To request additional autopay programme diskette On-site service (if required) HK$100 per batch HK$100 per disk HK$100 per file HK$100 per file HK$150 per set HK$200 per visit Hang Seng autopay Service Registration fee HK$300 per account (Accounts with the same first 9 digits will be considered as one account) Annual fee HK$200 Credit Advice s (Transaction s inclusive) No. of advice issued per month 20 or below HK$60 per month More than 20 For each additional advice: - by post HK$2.8 per advice - by other channels HK$1.5 per advice

E. Securities and Investment Funds Services For Securities Services, please refer to: hangseng.com > Business > Investment > Securities Services > Securities Services s For Investment Fund Services, please refer to: hangseng.com > Personal > Service s (Part C, P. 13-14 Securities and Investment Funds Services ) F. Lending Services hangseng.com > Personal > Service s (Part E, Lending Services ) G. Commercial Card and Corporate Card Services hangseng.com > Personal > Service s (Part D, Credit Card Services ) H. Business Integrated Account Service hangseng.com > Business > Bank Accounts > Integrated Business Solutions Account Service Card / PIN delivery service by courier I. Other Service Service Channel Opening a company account in Hong Kong via video conference HK$250 HK$1,000^ ^ The fee is effective from 1 st Feb 2013 and it includes Card / PIN delivery service by courier.