Increasing demand for Life Cycle Solutions supporting our growth

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Increasing demand for Life Cycle Solutions supporting our growth Jarno Hacklin Executive Vice President & CEO, Division Finland Capital Markets Day in Aachen September 9, 2015

Increasing demand for Life Cycle Solutions supports our growth 1. Clients are increasingly interested in energy and cost efficiency of their buildings and plants over the life cycle 2. With our offering the life cycle responsibility is transferred from several suppliers to just one partner guaranteeing costs, energy usage and optimal conditions for decades. 3. Our competitive advantage is driven by our integrated offering. 2 Capital Markets Day, September 2015

Business mix supporting growth in Life Cycle Solutions Technical Installations Renovations and new buildings, can include one or several disciplines. Technical design is done by the customer, or his representative. is responsible for project execution of Technical Installations. Technical Maintenance Fixed price preventive maintenance contract Corrective maintenance performed on time and material ( ad-hoc ). Small improvement projects ( service projects ) Large Projects Proactively sold, Large Projects with total technical solutions. Typically includes advisory services, design & engineering, project management and execution. is responsible for managing project fulfilment. Managed Services Medium term contracts to operate, develop and maintain technology/systems and related processes in commercial, industrial and residential buildings. Including both hard services and sometimes some contracted soft services Life Cycle Solutions Includes design, installation of building systems, operation, maintenance as well as renovation throughout the contract period. Maintenance period of 20-25 years against a fixed monthly fee in PPP projects. Investment phase typically run in a consortia. 3 Capital Markets Day, September 2015

Strong demand in the market for Life Cycle Solutions supporting our growth European PPP Market Up 15% over the last year Value of PPP transactions in 2014: EUR 18.7 billion European PPP Market in 2014: 82 deals European PPP market in 2014 Sector breakdown by volume Finnish PPP market In Finland the main sectors are education and transport Growth potential especially in healthcare European PPP market in 2014 Sector breakdown by number of projects 4 Capital Markets Day, September 2014 Source: EPEC, European PPP Expertise Centre

Moving from a multi-contractor model Life cycle costs 0 5 years Design and construction Building life cycle Traditional method of construction, where the costs of the investment phase (design and construction) are minimised. Opportunities to influence life cycle costs. Life cycle costs are optimised, specified providers are responsible for costs over the life cycle. 50 years 5 Capital Markets Day, September 2015

to one simple Life Cycle Solution Life cycle costs 0 5 years Design and construction Building life cycle Traditional method of construction, where the costs of the investment phase (design and construction) are minimised. Opportunities to influence life cycle costs. Life cycle costs are optimised, specified providers are responsible for costs over the life cycle. 50 years 6 Capital Markets Day, September 2015

Typical contract types and conditions in Life Cycle Solutions Contract types Design, Build and Finance General Contractor responsible Finance organised by the client in public sector Operation and Maintenance responsible Average duration Development phase: 0-5 years Design phase: 6-12 months Execution phase: 8-30 months Operation and maintenance: over 20 years Pricing Fixed lump-sum contract Reconsidered if changes +/- 5 % in number of users or usage times Note: The fixed lump-sum does not include the price for energy. Payment terms Investment Payment by milestones Maintenance Monthly Long Term Repairs (LTR) Monthly After completion 7 Capital Markets Day, September 2015

Managed Life Cycle Huhtasuo school and day-care centre, Jyväskylä, Finland Challenge º Installation and maintenance of complex technical systems in a large and versatile building º Huhtasuo comprehensive school, approximately 740 students º Special school, approximately 80 students º Huhtasuo kindergarten, approximately 160 children, 7+2 groups Solutions The new Huhtasuo school and day-care centre comprises a kindergarten and a comprehensive school in a single complex. The planning of this functional and versatile facility was based largely on users needs. º Jyväskylä city decided that the managed life cycle model is optimal for this project. takes care of the facility through regular and predictive maintenance, preventing any maintenance backlog and ensuring that the quality of the facility remains high for its entire life cycle. º The premises have been linked to s facility control room. º Disciplines: is responsible for all the technical systems in the facility. º Lifespan: Project started in spring 2012; the 1st phase was completed in August 2013 and the 2nd phase in August 2015; service agreement 20 years (ends in 30 June 2033). º Size of the building: approx. 16,000 m2 8 Capital Markets Day, September 2015

Why clients choose for Life Cycle Solutions? All life cycle projects are different, based on user requirements Selection criteria include: Quality, functionality Energy efficiency and ecological aspects Architectural solutions Flexibility of facilities and acoustic solutions Delivering of designing and building Delivering of maintenance and services Long term action plans and modernisations Condition of the building at handover, scale 1-5 Valuation quality vs. price/value for money In a life cycle project, the service provider is responsible for the usability, condition and energy consumption of the building for the entire duration of the life cycle period. 9 Capital Markets Day, September 2015

Monitoring and reporting of a life cycle project Typical KPI s of a life cycle project for a school Energy consumption % (93) Indoor air quality % (99) Utilization rate % (72) Usability % (99) Response time % (88) User satisfaction % (83) Carbon footprint % (94) Alarm handling % (100) Number of users and usage times 10 Capital Markets Day, September 2014

Increasing demand for Life Cycle Solutions supports our growth 1. Clients are increasingly interested in energy and cost efficiency of their buildings and plants over the life cycle 2. With our offering the life cycle responsibility is transferred from several suppliers to just one partner guaranteeing costs, energy usage and optimal conditions for decades. 3. Our competitive advantage is driven by our integrated offering. 11 Capital Markets Day, September 2015