Liberty Holdings Limited Financial results presentation for the year ended 31 December

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Liberty Holdings Limited Financial results presentation 2016 for the year ended 31 December

Results agenda Annual results 2016 Group financial Operational activities Conclusion preview and strategic performance review aligned to create update efficiencies Thabo Dloti Group CE Casper Troskie Group FD Thabo Dloti Group CE Thabo Dloti Group CE Strategic intent to 2020 remains on track with renewed focus Focus on preserving value in tough markets Decisive actions to preserve current value and invest for future value Focus areas Strengthened our base in a tough operating environment 2

Preserving value in tough markets Firm actions were taken to protect value and ensure sustainable growth in our core earnings Normalised group equity value per share (R) Significantly strengthened assumptions to protect value Successfully listed Liberty Two Degrees - improved customer proposition and de-risked the balance sheet 139. 85 145. 96 145. 86 Continued product innovation Bold, Liber8, Alternatives Fund of Funds Action taken to address challenges in OYLR, DFS and Liberty Health South Africa 126. 08 Continued focus on cost savings recurring cost growth below inflation for three consecutive years 2013 2014 2015 2016 Firm action taken to protect the value of the existing businesses 3

Strategic intent to 2020 remains on track, with renewed focus Contribution to operating earnings 64% Individual Arrangements 76% 9% New geographies Group Arrangements (2%) 21% New capabilities Asset management 6% 31% (5%) Other 2016 Operating earnings 31% normalised earnings SIP earnings 35% normalised earnings Expansion initiatives to drive value by increasing our exposure to growth markets Invest in markets with higher growth than traditional markets Invest in businesses increasing penetration of existing markets Grow operating earnings faster than SIP Launch new products that are more capital efficient Ensure the business is responsive to changing environments and consumer behaviours Broader Omni-channel customer engagement platforms Relevant customer propositions Protect current value and maximise advantages of regulatory change Individual Arrangements Group Arrangements Asset management Other 2011 Operating earnings SIP earnings 4

Sharpened our focus Continue on our journey Transformation Protect and grow the Lay the foundations for towards being a initiatives with existing franchise our long-term growth customer centric immediate impact (medium-term value) organisation on growth Our customers are at Invest in initiatives Accelerate Establish building the heart of our that deliver value in simplification in blocks that will business decisions short-to-medium our operations deliver our long-term term growth Mandatory initiatives (comply and adapt) 5

Group financial performance review Liberty Holdings Limited Casper Troskie, Group Financial Director

Lower investment returns Lacklustre local equity market returns Average bond yields reduced from the high in January 2016 +19% 12.00 11.50 11.00 Dec 2015 10.50 10.00 9.50 9.00 +2% 8.50 8.00 7.50 7.00 Jan 2014 Jan 2015 Jan 2016 Dec 2016 Jan 2014 Jan 2015 Jan 2016 Dec 2016 JSE SWIX ZAR/USD 10 year SA bond (RHS) Unexpected political developments in a number of key global economies contributed to significant uncertainty in financial markets and bond yields Local equity markets were largely flat compared to 2015 impacting local equity portfolios (returns on the shareholder and policyholder portfolios) a continuing trend observed in 2015 Rand strength has a negative impact on foreign asset returns and foreign subsidiary offshore earnings Source: I-Net Bridge and Bloomberg 7

Group financial summary Rm (unless stated otherwise) Dec 16 Dec 15 % D Normalised headline earnings 2 527 4 128 (39) Normalised operating earnings 1 740 2 772 (37) LibFin Investments 787 1 356 (42) Normalised headline earnings per share (c) 904.5 1 464.5 (38) Embedded value of insurance new business 483 729 (34) Indexed long-term insurance new business 7 892 7 515 5 Long-term insurance net customer cash flows 1 119 5 402 (79) Asset management net cash flows 5 764 8 454 (32) Retail and institutional excluding money market 4 488 7 343 (39) Money market 1 276 1 111 15 LGL CAR cover (times covered) 2.95 3.03 (3) Normalised Group Equity Value per share (R) 145.86 145.96 - Normalised RoGEV (%) 5.1 10.5 (51) Normalised RoE (%) 11.4 19.5 (42) 8

Preserving value in tough markets Normalised group equity value per share (R) Group operating experience variances and assumptions remain positive (Rm) 139. 85 145. 96 145. 86 553 627 126. 08 84 55 2013 2014 2015 2016 2013 2014 2015 2016 Group Equity Value was preserved whilst absorbing the impact of a number of headwinds during the year Group operating variances and assumption changes were net positive although lower Operating variances remained substantially positive at R553m - offset by assumption changes that strengthened the balance sheet 9

Sources of normalised Group Equity Value earnings Rm Dec 16 Dec 15 % D Value of long-term insurance new business 483 729 (34) Expected return on SA covered business 2 997 2 538 18 Variances / changes in operating assumptions 55 627 (98) Development costs (107) (41) >100 Headline earnings of other businesses 185 635 (71) Operational Equity Value earnings 3 613 4 488 (19) Non headline earnings adjustment - (93) - Economic adjustments (750) (145) >100 Decrease in fair value adjustment on value of other businesses (825) (251) >100 Change in allowance for share rights 49 121 (60) Group Equity Value earnings 2 087 4 120 (49) 10

SA covered business net worth delivery on assumption Net worth (Rm) 2016 2015 2014 2013 2012 2011 Expected net of tax transfer to net worth 4 217 3 825 3 266 2 816 2 569 2 324 Operating experience variances, assumption and modelling changes 264 464 566 141 52 16 Development expenses (45) (24) (52) (53) (78) (61) Incentives - (64) (103) (154) (181) (131) Change in allowance for fair value of share options / rights 28 75 100 69 (125) 3 Actual net of tax transfer to net worth 4 464 4 276 3 777 2 819 2 237 2 144 Performance in line with expectation (%) 106 112 116 100 87 92 Continued positive delivery on actuarial assumptions 11

Capital position 31 December 2016 Rm IFRS Liberty Holdings Limited Liberty Group Limited IFRS shareholder equity 21 676 18 505 BEE preference shares 148 148 Liberty Two Degrees 330 330 Normalised shareholder equity 22 154 18 983 Regulatory capital Shareholder assets 18 676 15 486 Regulatory capital requirement 5 880 5 253 Surplus above regulatory requirement 12 796 10 233 Risk appetite capital coverage ratio 1.50 1.50 Capital buffer in excess of risk appetite 9 856 7 607 Capital ratio at period end 3.18 2.95 Appropriate capital levels despite lower IFRS earnings 12

Distributions Per cycle cents per share Dec 16 Dec 15 % D Interim 276 254 9 Final 415 437 (5) Total 691 691 - The dividend has been declared in line with Liberty s dividend policy 13

R million Liberty Two Degrees consolidation Accounting mismatch arises on consolidation due to different measurement bases required for 2 207 16 304 2 527 corresponding Liberty Group Limited (LGL) policyholder liabilities: Investment property assets are included in Liberty Holdings financial statements at open market value (OMV); Corresponding obligations to LGL s policyholders in the REIT units, under IFRS are required to be measured at the listed price of the L2D units 2016 Headline earnings BEE Transaction L2D 2016 Normalised headline earnings The premium at which L2D s listed units traded increased relative to the underlying NAV (based on OMV of the properties) at 31 December 2016, resulted in a loss at Liberty Holdings L2D loss is anomalous and adjusted for in normalised headline earnings BEE transaction normalisation as previously disclosed 14

Normalised headline earnings Rm Dec 16 Dec 15 % D Individual Arrangements 1 119 1 869 (40) Group Arrangements 149 204 (27) Liberty Corporate 191 219 (13) Liberty Africa Insurance 41 25 64 Liberty Health (45) (19) >100 Africa growth initiatives (38) (21) 81 Asset Management 362 629 (42) Balance sheet management 318 260 22 LibFin Markets Credit portfolio 300 260 15 LibFin Markets Asset / liability management portfolio 18 - - Central overheads and sundry income (208) (190) 9 Normalised operating earnings 1 740 2 772 (37) Shareholder Investment Portfolio 787 1 356 (42) Normalised headline earnings 2 527 4 128 (39) 15

R million Significant earnings impacts to 2016 results 4 128 (572) (569) (267) (219) 26 2 527 2015 Normalised headline earnings Assumption changes SIP STANLIB New business strain Net other 2016 Normalised headline earnings Significantly strengthened assumptions resulting in a negative impact to normalised earnings. SIP impact occurred mostly in 2H16, managed within risk appetite, strategy, and long term performance ahead of benchmark STANLIB impacted by lower investment returns, higher once off costs and the difficult banking environment in Kenya New business strain impacted by volumes, new business mix and the new risk fund 16

Changes in key assumptions Assumption changes were made to strengthen the balance sheet Changing consumer trends Longer term longevity assumptions Firming regulatory trends Adviser remuneration Changes made to reflect negative experience relative to assumptions Retirement annuity withdrawals Re-insurance cash flows and guarantees on joint life annuitants Changes also made at the half year to enable Liberty to better manage its business to model The adoption of a curve to value the risk book allowed for better hedging of NRR s and embedded derivatives Narrowing the inflation gap in the investment business to be consistent with the risk book Key assumptions changed to improve ability to manage the business going forward 17

Shareholder Investment Portfolio 120 Asset class performance in 2016 110 100 90 80 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Local equity Local bonds Foreign Shareholder Investment Portfolio Gross return (%) Selection of indices 2012 2013 2014 2015 2016 SWIX 29.1 20.7 15.4 3.6 4.1 ALBI 16.0 0.6 10.2 (3.9) 15.5 STEFI 5.6 5.2 5.9 6.5 7.4 R/$ exchange 4.7 23.8 10.3 33.7 (11.2) SIP gross return 16.0 14.6 10.3 9.6 5.7 SIP Earnings (Rm) 1 965 1 878 1 382 1 356 787 18

STANLIB Non-money market net client cashflows remain positive, significant contribution from rest of Africa operations (Rm) 6 417 7 343 206 977 4 488 3 724 6 211 6 366 764 2014 2015 2016 SA RoA South African operations impacted by; Reduced blended investment return for the second consecutive year compressed margins Increased distribution costs Higher once off project costs relating to the outsourcing of the retail administration business Rest of Africa operations impacted by; The difficult banking environment in Kenya, the curtailment of cash mandate business and the capping of interest rates by the regulator Provisions for other exposures 19

Long-term insurance metrics Indexed new business (Rm) Dec 16 Dec 15 % D Individual Arrangements 6 639 6 421 3 Group Arrangements 1 253 1 094 15 Liberty Corporate 842 790 7 Liberty Africa Insurance 411 304 35 Total 7 892 7 515 5 New business margin (%) Dec 16 Dec 15 % D Individual Arrangements 1.2 2.0 (40) Group Arrangements 0.7 1.1 (36) Liberty Corporate 0.4 0.5 (20) Liberty Africa Insurance 5.6 6.6 (15) Total 1.1 1.8 (39) Value of new business (Rm) Dec 16 Dec 15 % D Individual Arrangements 426 654 (35) Group Arrangements 57 75 (24) Liberty Corporate 28 30 (7) Liberty Africa Insurance 29 45 (36) Total 483 729 (34) 20

Group net customer cash flows and assets under management Rm 1H16 2H16 Dec 16 Dec 15 % D STANLIB net customer cash flows 453 5 311 5 764 8 454 (32) Retail and institutional 3 169 1 319 4 488 7 343 (39) Money market (2 716) 3 992 1 276 1 111 15 Insurance net customer cash flows (353) 1 472 1 119 5 402 (79) Individual Arrangements* 597 1 351 1 948 6 288 (69) Group Arrangements (955) 687 (268) (496) 46 STANLIB multi-manager 5 (566) (561) (390) (44) Total 100 6 783 6 883 13 856 (50) Rbn Dec 16 Dec 15 % D Assets under management excluding intergroup Life Funds 676 668 1 STANLIB 586 579 1 LibFin 58 50 16 Other internal, external managers & GateWay LISP 32 39 (18) * Excludes Gateway LISP R557m for FY2016 (2015: R1.5bn) 21

LibFin Investments Shareholder Investment Portfolio Rm Dec 16 % Dec 15 2 % South African Rand 21 940 81 22 108 81 Equities¹ 3 971 15 2 416 9 Bonds 6 016 22 5 775 22 Cash 6 779 25 6 406 22 Preference shares - - 604 2 Property¹ 3 561 13 3 986 15 Other 1 613 6 2 921 11 Foreign currency 5 207 19 5 277 19 Total 27 147 100 27 385 100 Assets backing capital 14 686 54 14 427 53 Assets backing life funds 8 319 31 8 336 30 90:10 exposure 4 142 15 4 622 17 1. Listed property was reclassified from property to equity on 30 June 2016 based on some refinements to the equity mandate 2. Dec 2015 restated to consolidate all shareholder assets and exposures, including those held for short-term liquidity management 22

20% 1.5% 2.6% LibFin Markets ALM SWIX40 10 year swap 3 year SWIX40 implied volatility Rally in a globally supportive environment as SA risk concerns subsided Muted returns in a volatile equity trading environment Long-term implied volatility higher in volatile equity environment 2016 2016 2016 Cautious positioning for ALM in a volatile trading environment 23

LibFin Markets Credit Diversified corporates LibFin assets 2016 Industrials Banks and Sovereign Portfolio diversification continues Greater allocation to corporate, property, asset backed and project finance sectors SOE Dec 16 Dec 15 % D Net earnings from Credit portfolio (Rm) 300 260 15 Total LibFin assets 58 50 16 Credit portfolio assets (Rbn) 38 33 15 Banks, treasuries and shorter dated assets (Rbn) 20 17 18 Increased diversification continues to improve the risk adjusted return 24

Individual Arrangements Rm (unless stated otherwise) Dec 16 Dec 15 % D Headline earnings 1 119 1 869 (40) Gross sales 27 186 25 622 6 Indexed new business 6 639 6 421 3 Insurance net customer cash flows (including LISP) 2 505 7 790 (68) Value of new business 426 654 (35) Retail margin excluding STANLIB (%) 1.4 2.3 (39) Retail margin including STANLIB (%) 1.2 2.0 (40) Performance metrics reflect difficult operating environment 25

Group Arrangements Rm Dec 16 Dec 15 % D Headline earnings 1 187 199 (6) South Africa 2 146 174 (16) Other African territories 41 25 64 Indexed new business 1 253 1 094 15 South Africa 842 790 7 Other African territories 411 304 35 Value of new business 57 75 (24) South Africa 28 30 (7) Other African territories 29 45 (36) Long-term insurance net cash flows (268) (496) 46 South Africa (751) (891) 16 Other African territories 483 395 22 Challenging economic environment, expansion initiatives continue 1. 2015 earnings normalised to reflect recurring shareholder expenses 2. Includes Liberty Health and excludes growth initiatives 26

STANLIB Rm Dec 16 Dec 15 % D Headline earnings 362 629 (42) South Africa 459 567 (19) Other African territories (97) 62 (>100) Net cash flows 5 764 8 454 (32) South Africa 2 801 5 694 (51) Other Africa 2 963 2 760 7 Rbn Dec 16 Dec 15 % D Assets under management (AUM) 586 579 1 South Africa 535 529 1 Other Africa 51 50 2 Impacted by lacklustre markets and once-off operational challenges 27

Operational activities aligned to create efficiencies Liberty Holdings Limited Thabo Dloti, Group Chief Executive

Preserving for current value, investing for future value Continue on our journey Transformation Protect and grow the Lay the foundations for towards being a initiatives with existing franchise our long-term growth customer centric immediate impact (medium-term value) organisation on growth Our customers are at Invest in initiatives Accelerate Establish building the heart of our that deliver value in simplification in blocks that will business decisions short-to-medium our operations deliver our long-term term growth Mandatory initiatives (comply and adapt) 29

Improved our customer propositions Continue on our journey towards being a customer centric organisation Our customers are at the heart of our business decisions Individual Arrangements indexed new business (Rm) Offshore 1H vs. 2H 2016-15% growth Bold L2D Continued product innovation to improve customer offering; Bold Living Annuity; high watermark returns Liber8; improved online umbrella solutions Alternatives Fund of Funds; easy access to private equity investing GIP 1 870 Enhanced products; GIP, Offshore 1 468 SBFC 1 626 1 675 Digitising our processes to create exceptional customer and adviser experiences Digitised the on boarding process for risk products Q1 Q2 Q3 Q4 47 000 policies migrated providing customers a more flexible product range and reduced policy administration complexity FullView capability extended to the broader group products Improved investment proposition to SBG clients Successfully launched co-branded retail funds 30

Aligned to ensure we extract efficiencies and grow Transformation initiatives with immediate impact on growth Invest in initiatives that deliver value in the short-to-medium term Medical Risk premium income, reflects geographic growth and improved group synergies (Rm) Combined Liberty and STANLIB LISP LibFin and STANLIB passive capabilities combined to establish a single group passives business Aligned sales and distribution capability for efficiencies and increased capacity 919 Re organised executive team to optimise 640 694 778 opportunities; IA strengthened the team to continue managing to model GA and STANLIB Africa to unlock growth in new markets 2013 2014 2015 2016 STANLIB to strengthen investment teams 35% indexed premium growth in Liberty Africa Insurance Cost growth below inflation for 3 rd consecutive year 31

Prioritise investments to deliver immediate value Protect and grow the existing franchise (medium-term value) Accelerate simplification in our operations Non-money market net client cashflows reflect significant contribution from rest of Africa operations (Rm) 6 417 7 343 206 977 6 211 6 366 4 488 3 724 764 2014 2015 2016 SA RoA Established pan-african alternative capabilities Multi-Manager launched Alternatives Fund of Funds Launched a range of Standard Bank co-branded retail funds Improved umbrella capability and servicing Listed Liberty Two Degrees Outsourced the STANLIB retail administration business Improved Liberty Health medical cover offering Increased insurance footprint and product capability in sub-saharan Africa; Uganda, Malawi, Botswana short-term insurance and Lesotho life insurance Most territories have a Transactional Product range to diversify offerings and enable cross-sell across segments The infrastructure franchise acquired a R1.5 billion SA toll road companies portfolio 32

Invested for future growth Lay the foundations for our long term growth Establish building blocks that will deliver our long-term growth Invested in establishing a short-term insurance proposition for South Africa Advanced stage of acquiring a long term insurance licence in Nigeria Invested in growing the digital capability in Individual Arrangements 33

Conclusion Liberty Holdings Limited Thabo Dloti, Group Chief Executive

In conclusion 1 Decisive actions to preserve the value of the business 2 We continue to innovate and ensure relevance to our customers 3 Accelerated initiatives to ensure alignment and extract value from existing businesses and emerging opportunities 4 Continue to selectively invest in initiatives that will deliver long term growth 35

Questions