COMMUNITY ASSISTANCE. Human Services Emergency Assistance February 7, 2013

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COMMUNITY ASSISTANCE Human Services Emergency Assistance February 7, 2013

COMMUNITY ASSISTANCE Dona DeMarsh Butler Director Diana Phillips Housing and Grants Administration Pat James Human Services Donna Carter Section 8 Walt Lacey Support Services 2

COMMUNITY ASSISTANCE - BACKGROUND The division of Community Assistance relies on considerable grant funding to support its administrative costs and provide direct services to the community. The division s budget for FY 2012-13 is $32 million. Grant funding from state and federal sources is $21.53 million (68 percent) of budget. 87 percent of the budget is spent on direct services. 3

HUMAN SERVICES Mission To improve the quality of life for eligible Volusia County citizens through temporary emergency and supportive services. 4

HUMAN SERVICES 4 locations DeLand, Daytona Beach, New Smyrna Beach, Orange City Emergency for: Rent, mortgage Utility payments (water, power, gas) Prescription and medical Dental Transportation Indigent burials Family self-sufficiency Summer food Hospital and nursing home costs for indigents 5

HUMAN SERVICES EMERGENCY ASSISTANCE FUNDING Grants managed by Human Services for Emergency Assistance: Low Income Home Energy Assistance Program (LIHEAP)- LIHEAP provides heating and cooling energy to eligible county residents. Community Services Block Grant (CSBG) - Assists eligible county residents in becoming economically selfsufficient; provides temporary emergency to eligible households that experienced a financial crisis within the past 180 days. Emergency Shelter Grant (ESG) - Provides for costs of operating homeless shelters, essential social services to homeless individuals, and services to prevent homelessness. 6

-ELIGIBILITY Eligibility is based on grant and county requirements which include residency and total household income. They are required to fall within the Federal Poverty Income Guidelines (which change annually): The set minimum amount of income that a family needs for food, clothing, transportation, shelter and other necessities. In the United States, t this level l is determined by the Department of Health and Human Services. The Federal Poverty Level varies according to family size. The number is adjusted d for inflation and reported annually in the form of poverty guidelines. 7

2009 AND 2010 POVERTY INCOME GUIDELINES HOUSEHOLD SIZE 75% 100% 125% (CSBG; ESG) 150% (LIHEAP only) 200% (GF only & WAP) 1 $8,168 $10,830 $13,528 $16,245 $21,660 2 $10,928 $14,570 $18,213 $21,855 $29,140 3 $13,733 $18,310 $22,888 $27,465 $36,620 4 $16,538 $22,050 $27,563 $33,075 $44,100 5 $19,343 $25,790 $32,238 $38,685 $51,580 6 $22,148 $29,530 $36,913 $44,295 $59,060 7 $24,953 $33,270 $41,588 $49,905 905 $66,540 8 $27,758 $37,010 $46,263 $55,515 $74,020 Each additional person add $2,805 $3,740 $4,675 $5,610 $7,480 8

2011 POVERTY INCOME GUIDELINES HOUSEHOLD SIZE 75% 100% 125% (CSBG; ESG) 150% (LIHEAP only) 200% (GF only & WAP) 1 $8,168 $10,890 $13,613 $16,335 $21,780 2 $11,033 $14,710 $18,388 $22,065 $29,420 3 $13,898 $18,530 $23,163 $27,795 $37,060 4 $16,763 $22,350 $27,938 $33,525 $44,700 5 $19,628 $26,170 $32,713 $39,255 $52,340 6 $22,493 $29,990 $37,488 $44,985 $59,980 7 $25,358 $33,810 $42,263 263 $50,715 $67,620620 8 $28,223 $37,630 $47,038 $56,445 $75,260 Each additional person add $2,865 $3,820 $4,775 $5,730 $7,640 9

2012 POVERTY INCOME GUIDELINES HOUSEHOLD SIZE 75% 100% 125% (CSBG; ESG) 150% (LIHEAP, GF) 200% (WAP only) 1 $8,378 $11,170 $13,963 $16,755 $22,340 2 $11,348 $15,130 $18,913 $22,695 $30,260 3 $14,318 $19,090 $23,863 $28,635 $38,180 4 $17,288 $23,050 $28,818 $34,575 $46,100 5 $20,258 $27,010 $33,763 $40,515 $54,020 6 $23,228 $30,970 $38,713 $46,455 $61,940 7 $26,198 $34,930 $43,663 $52,395 $69,860 8 $29,168 $38,890 $48,613 $58,335 $77,780 Each additional person add $2,970 $3,960 $4,950 $5,940 $7,920 10

Total households assisted by poverty level 2011/12 2010/11 2009/10 197 Over 150% 414 626 265 Between 125 150% 336 409 2,754 Less than 125% 2,796 2,854 0 500 1000 1500 2000 2500 3000 * Maximum poverty level was increased to 200 % in FY 2009/10 per CSBG/ARRA guidelines 11

Clients wait in long lines to determine if they are eligible to receive, sometimes arriving as early as 4 a.m. They are required to provide financial information about their household, including: Proof of Volusia County residency for past 60 days Social security numbers for all household members Florida driver s license or picture ID Income for all household members for past 60 days (signed lease/rental agreement, mortgage or real estate tax statement) 12

CLIENTS LINE UP AS EARLY AS 4 a.m. 13

In FY 2011-12, 21,402 households signed in for. Approximately half of those were interviewed meaning they provided d all of the necessary paperwork required to determine eligibility. Of those, 7,919 were assisted and 3,287 were denied. 14

Household activity all grants FY 2009-10 - FY 2011-12 FY 2011/12 FY 2010/11 FY 2009/10 Total Signed In 21,402 24,523 22,724 # Interviewed 11,570 12,699 11,546 # Assisted # Denied 7,919 9,448 8,191 3,287 2,730 3,834 0 5,000 10,000 15,000 20,000 25,000 30,000 15

Expenditures for all emergency FY 2009-10 - FY 2011-1212 2011-12 General fund CSBG LIHEAP ESG 2010-11 General fund CSBG LIHEAP ESG 2009-10 General fund CSBG LIHEAP ESG ARRA $0 $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 $4,000,000 2009-10 2010-11 2011-12 General fund $967,874 $1,179,249 $1,052,483 CSBG $247,423 $219,390 $325,169 LIHEAP $1,974,254, $2,195,132, $1,885,500, ESG $37,579 $65,794 $51,054 ARRA $397,778 $0 $0 16

Shelter expenditures FY 2009-10 - FY 2011-12 12 General fund CSBG LIHEAP ESG ARRA FY 2011-12 General fund CSBG $227,577 Services = 1072 $462,161 Avg. cost = $431 Services = 504 Avg. cost = $451 ESG $47,013 Services = 102 Avg. cost = $460 FY 2010-11 General fund $601,886 Services = 1396 CSBG $174,132 Avg. cost = $431 Services = 386 Avg. cost = $451 ESG $56,723 Services = 127 Avg. cost = $446 FY 2009-10 General fund $450,060 Services = 999 Avg. cost = $450 Services = 376 Avg. cost = $492 CSBG $185,131 ESG $30,574 Services = 70 Avg. cost = $436 ARRA $226,534 Services = 489 Avg. cost = $463 17

Utility expenditures FY 2009-10 - FY 2011-1212 General fund CSBG LIHEAP ESG ARRA General fund $118,010 CSBG $42,322 LIHEAP $1,885,800 800 ESG $4,041 FY 2011-12 Services = 674 Services = 279 Services = 6,438 Services = 31 Avg. cost = $175 Avg. cost = $151 Avg. cost = $292 Avg. cost = $130 General fund $175,272 CSBG $32,673 LIHEAP $2,195,132 ESG $9,071 FY 2010-11 Services = 973 Services = 192 Services = 7,508 Services = 53 Avg. cost = $180 Avg. cost = $170 Avg. cost = $292 Avg. cost = $171 FY 2009-10 General fund $140,040 CSBG $56,910 LIHEAP $1,974,254 ESG $7,005 ARRA $122,657 Services = 723 Avg. cost = $193 Services = 280 Avg. cost = $203 Services = 6702 Avg. cost = $294 Services = 34 Avg. cost = $206 Services = 589 Avg. cost = $208 18

Medical expenditures FY 2009-10 - FY 2011-1212 General fund CSBG LIHEAP ESG ARRA FY 2011-12 General fund $195,481 Services = 818 Avg. cost = $238 FY 2010-11 General fund $191,404 Services = 811 Avg. cost = $236 General fund FY 2009-10 Services = 729 $163,169 Avg. cost = $223 19

Indigent burial expenditures FY 2009-10 - FY 2011-1212 General fund CSBG LIHEAP ESG ARRA FY 2011-12 General fund $270,046 Cremation services = 270 Avg. cost = $510 Burial services = 81 Avg. cost = $1,632 FY 2010-11 General fund $207,195 Cremation services = 176 Avg. cost = $734 Burial services = 106 Avg. cost = $1,227 FY 2009-10 General fund $211,597 Cremation services = 190 Avg. cost = $431 Burial services = 110 Avg. cost = $1,177 20

CURRENT LEVEL OF SERVICE Client eligibility scale FY 2012-1313 Household size Type of Funding source Poverty guidelines * Maximum one-time Combined maximum one-time Family w/o children CSBG (rent, mortgage or Up to 125% deposit) SHELTER General fund $300 (rent, mortgage or Up to 150 % deposit) CSBG Up to 125% $500 UTILITIES $200 General Up to 150 % 21 * A household may receive more than one time during the fiscal year as long as it is for a different crisis.

CURRENT LEVEL OF SERVICE Client eligibility scale FY 2012-1313 Household size Type of Funding source Poverty guidelines * Maximum one-time Combined maximum one-time Family with children CSBG (rent, mortgage or Up to 125% deposit) SHELTER General fund $500 (rent, mortgage or Up to 150 % deposit) CSBG Up to 125% $850 UTILITIES $350 General Up to 150 % 22 * A household may receive more than one time during the fiscal year as long as it is for a different crisis.

CURRENT LEVEL OF SERVICE Client eligibility scale FY 2012-1313 Household size Type of Funding source Poverty guidelines * Maximum one-time Combined maximum one-time Disabled / elderly family CSBG (rent, mortgage or Up to 125% deposit) SHELTER General fund $500 (rent, mortgage or Up to 150 % deposit) CSBG Up to 125% $850 UTILITIES $350 General Up to 150 % 23 * A household may receive more than one time during the fiscal year as long as it is for a different crisis.

CURRENT LEVEL OF SERVICE Household size ALL Type of Heating cooling deposits Client eligibility scale FY 2012-13 13 Funding source Poverty guidelines LIHEAP Up to 150% Dental General funds Up to 150% * Maximum one-time $150 - $300 (Home) every 12 months from date of service Up to $600 (crisis) per season Combined maximum one-time season May be used with utility and shelter (Max. of up to three extractions per year) Medical General funds Up to 150% (Max. of up to $1,000) Transportation CSBG Up to 125% General funds Up to 150% Gas cards / Bus Passes N/A Indigent burial cremation General Up to 125% $1,995 burial $300 - $600 cremation 24 * A household may receive more than one time during the fiscal year as long as it is for a different crisis.

During the previous fiscal year, staff requested and was granted by County Council, an additional $75,000 to maintain current levels of service. 2012-13 budget did not include those additional funds. Staff requests additional funds for this fiscal year to maintain current service levels due to two factors: ESG grants funds no longer can be used for emergency (loss of $50,000). Rising costs and requests for service for indigent burial (increase of $63,000). 25