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Retail Banking Sch edule of Charges Effective 02 January 2018

Contents ACCOUNT SERVICES Chequing 2 Savings 3 Butterfield Debit Cards & ATM Banking 4 Credit Reference 4 SAFETY DEPOSIT BOXES 4 CREDIT PRODUCTS PRODUCTS 3 Credit Cards 5 Loans 6 Mortgages 6 BUTTERFIELD ONLINE BANKING 6 PAYMENT PRODUCTS Bank Drafts / Manager s Cheques 7 Foreign Currency Transfers (Wires) 7 Bermuda Dollar Transfers (Wires) 7 Standing Orders 7 Foreign Exchange & Currency Handling Charges 7 1

Account Services CHEQUING Currencies Monthly maintenance*(waived for seniors and charities) Monthly compliance (waived for seniors and charities) BMD, USD, CAD, and GBP $10 / 7 per account $2/ 1.50 per account Free cheque allowance if 5 per month Average Daily Balance maintained** Average Daily Balance required** $5,000 / 3,500 Cheque processing for additional cheques $2.50 each / 2.00 each (waived for seniors and charities) Cheque overdraft (establishing facility, 1% of overdraft ($200 minimum) preparing and processing documentation) Interest on overdraft balance Variable rates available Unauthorised overdraft (NSF UI item) $50 each Stop payments $15 (good for 6 months) Returned cheques $50 per cheque Monthly Dormancy after two years of inactivity $10/ 8 per account (waived for seniors and charities) Lost cheque books requiring $16 each a new account number USD cheques drawn on US banks: USD 500,000 and below $20 per cheque Cleared funds will be credited in 15 (local and currency calendar) business days USD cheques drawn on US banks: over USD 500,000 $65 per cheque Funds are credited when received from the bank on which the cheque is drawn usually within 30 (local and currency calendar) business days GBP and CAD cheques: USD 500,000 equivalent and below $20/ 20 per cheque Cleared funds will be credited in 15 (local and currency calendar) business days All other foreign cheques: Funds are credited when $75 per cheque (plus issuing bank s own collection charges) received from the bank on which the cheque is drawn usually within 30 (local and currency calendar) business days Non-scheduled statement request $7.50 each Scheduled additional statements $5 each Copy of statement for prior months $7.50 each Copy of s $5 per item (plus $40 per hour research fee) Research $40 per hour Audit confirmation $50 Personal cheques $10.00 BMD/USD/CAD; 7 GBP (book of 25) Butterfield Line $7.50 BMD (book of 25) Deposit books $5.00 BMD/USD/CAD; 3.50 GPB each (book of 36/2part) Cheque cashing for non-butterfield customer $30 per cheque Account transfers requested by phone/fax/email/mail $3.00 each Coin counter 10% of total deposit * Fee not applicable if Butterfield customer deregisters their paper statements through Butterfield Online. ** Definition of Average Daily Balance: A statement cycle consists of 20 business days. At the end of each business day during this cycle, the account balance is calculated. Then, at the end of the statement cycle, these balances are averaged to determine the account s Average Daily Balance. Seniors: All Butterfield customers age 60+ who register with the Bank are eligible for seniors benefits. Charities: must be registered with the Bermuda Government. 2

Account Services SAVINGS Strata Statement (no longer offered) Young Savers Interest bearing Yes (BMD only) No Yes Application Local personal use only Local personal use only Local personal use only (ages 0-17) Currencies BMD, USD BMD Monthly maintenance* $2 per account $2 per account No charge (waived for seniors, Young Savers and charities) Monthly compliance (waived for $2 per account $2 per account No charge seniors, Young Savers and charities) Monthly dormancy after two years $10 per account $10 per account No charge of inactivity (waived for seniors, Young Savers and charities) Foreign cheque deposit for $20 each $20 each $20 each USD/CAD/GBP cheques valued under $25,000 (or equivalent) Foreign cheque deposit for all other $75 plus any charges by foreign $75 plus any charges by foreign $75 plus any charges by foreign currencies and USD/CAD/GBP bank for processing and bank for processing and bank for processing and cheques valued at $25,000 and over remitting funds remitting funds remitting funds (or equivalent). Value given when funds collected from foreign bank Non-scheduled statement request $7.50 each $7.50 each $7.50 each Scheduled additional statements $5 each $5 each $5 each Copy of s $5 per item $5 per item $5 per item (plus $40 per hour research fee) (plus $40 per hour research fee) (plus $40 per hour research fee) Research $40 per hour $40 per hour $40 per hour Audit confirmation $50 $50 $50 Interest on overdraft balance variable rates available variable rates available variable rates available Unauthorised overdraft $35 each $35 each $35 each Account transfer requested by fax/email/phone/mail $3 $3 $3 Coin counter 10% of total deposit 10% of total deposit 10% of total deposit CALL ACCOUNTS Monthly dormancy after 2 years of inactivity (waived for seniors and charities) Monthly compliance (waived for seniors and charities) $10/ 8 per account $2/ 1.50 per account FIXED TERM DEPOSIT Research Breakage $40 per hour 3% of entire balance ($250 minimum) SUPERSAVER PLUS Research Breakage $40 per hour 2% of entire balance ($250 minimum) * Fee not applicable if Butterfield customer deregisters their paper statements through Butterfield Online. Seniors: All Butterfield customers age 60+ who register with the Bank are eligible for seniors benefits. Charities: must be registered with the Bermuda Government. 3

Account Services BUTTERFIELD DEBIT CARDS AND ATM BANKING Butterfield Debit Cards Chequing Strata Statement Young Savers Daily Transaction Limit $8,000 ($1,000 ATM) $5,000 ($1,000 ATM) $5,000 ($1,000 ATM) $300 ($50 ATM) Withdrawals made at $4 $4 $4 $4 non-butterfield / Cirrus ATM location ATM withdrawals creating $35 each plus $35 each plus $35 each plus NA unauthorised overdraft interest charges interest charges interest charges Replacement of $35 $35 $35 $35 Rush (if customer requires $20 $20 $20 $20 prior to standard issuance period) Replacement sales draft $20 $20 $20 $20 Research $40 per hour $40 per hour $40 per hour $40 per hour NON LOCAL BANK DEBIT/CREDIT CARD ATM surcharge $4 CREDIT REFERENCE Student reference Standard reference (includes bank to bank) Standard reference (rush) Additional copies $20 each $35 each $45 each $15 each Safety Deposit Boxes SAFETY DEPOSIT BOX SIZE ANNUAL RENTAL FEE per year (minimum rental period of six months) 5 x 2 x 22 $30 5 x 3 x 22 $36 5 x 4 x 22 $43 5 x 5 x 22 $72 5 x 6 x 22 $90 10 x 2 x 22 $42 10 x 3 x 22 $72 10 x 4 x 22 $108 10 x 5 x 22 $129 10 x 6 x 22 $138 10 x 10 x 22 $240 10 x 15 x 22 $355 10 x 16 x 22 $396 15 x 12 x 22 $420 15 x 15 x 22 $552 32 x 12 x 22 $858 LOCK AND KEY Replacement $150 4

Credit Products CREDIT CARDS Credit Cards: Standard Minimum line of credit Rewards Annual fee Gold Platinum Black British Airways Visa Platinum Standard or Visa Classic Butterfield Line Secured and Unsecured $1,000 $5,000 $10,000 $20,000 $5,000 $500 $10,000 One American Airlines mile for each dollar spent $85 for primary, $42.50 for One American Airlines mile for each dollar spent $125 for primary, $62.50 for One American Airlines mile for each dollar spent $165 for primary, $82.50 for 1.25 American Airlines miles for each dollar spent $325 for primary, $162.50 for One Avios for each dollar spent Two Avios for each dollar spent on British Airways purchases $165 for primary, $82.50 for N/A $50 for primary, $25.00 for Over-limit fee $40 $40 $40 $40 $40 $40 $40 (per ) Card replacement fee $35 $35 $35 $35 $35 $35 $35 Rush fee $20 $20 $20 $20 $20 $20 $20 Late payment fee $45 $45 $45 $45 $45 $45 $45 (per month) Non-sufficient funds $40 $40 $40 $40 $40 $40 $40 (NSF) handling fee Credit limit increase No charge No charge No charge No charge No charge No charge N/A Temporary credit limit increase $35 $35 $35 $35 $35 $35 N/A Cash advance charge ($5 minimum) Research Fee 2.75% of 2% of 1.50% of 1.50% of 1.50% of 2.75% of N/A $20/month for primary, $5/month for N/A Disputes/enquiries $15 $15 $15 $15 $15 $15 $15 initiated by holder where charge is proven to be correct Annual interest rate 20.95% 20.95% 20.95% 20.95% 20.95% 19.50% Secured - Base + 2% Unsecured - Base + 6% Minimum payment Secured - outstanding interest amount Unsecured - 2.75% of your balance, minimum $10 Credit auto-pay $3 monthly $3 monthly $3 monthly $3 monthly $3 monthly $3 monthly $3 monthly Minimum N/A N/A N/A N/A N/A N/A $250 amount Per item handling fee N/A N/A N/A N/A N/A N/A $10 under minimum amount ($250) Request for reports not N/A N/A N/A N/A N/A N/A $10 included in package Replacement statement $7.50 each $7.50 each $7.50 each $7.50 each $7.50 each $7.50 each $7.50 each Replacement sales draft $20 $20 $20 $20 $20 $20 $20 * Miles and Avios will not be awarded for cash advances, balance transfers, finance charges or fees. Effective 25th January 2017 5

Credit Products CREDIT CARDS (CONT D) Credit Cards: Standard Gold Platinum Black British Airways Visa Platinum Standard or Visa Classic Butterfield Line Secured and Unsecured US cross border fee 30 basis points 30 basis points 30 basis points 30 basis points 30 basis points 30 basis points 30 basis points Rush PIN mailer $50 $50 $50 $50 $50 $50 N/A Lost or Stolen Priority Pass N/A N/A N/A $35 N/A N/A N/A Penalty interest rate for accounts delinquent for 60 days or more Secured rate increases to Base + 6%. Unsecured rate increases to Base + 10%. This is effective after the account is 60 days delinquent. revering to the regular rate.. * Miles and Avios will not be awarded for cash advances, balance transfers, finance charges or fees. 6

Credit Products LOANS Loans Consumer Loans Education (local or overseas) Debt Consolidation Administration 1% of loan ($200 minimum) 1% of loan ($200 minimum) 1% of loan ($200 minimum) Late payment $40 $40 $40 MORTGAGES Mortgages First Legal Mortgage Second Mortgage Home Equity (deed of further charge) Administration 1% of mortgage 1% of addition to current mortgage 1% of addition to current ($2,500 minimum) ($500 minimum) mortgage ($500 minimum) Appraisal $375 $375 $375 Inspection $275 $275 $275 Late payment $40 $40 $40 Outstanding insurance premium 10% of insurance premium 10% of insurance premium ($350 minimum) ($350 minimum) Butterfield Online Banking PROCESSING FEE Drafts and manager s cheques $20 BMD/USD, $22 CAD, 13 GBP $2 each Own account transfer No charge $0.50 each Internal and domestic transfers $0.25 each $0.50 each Bill payments $0.25 each $0.50 each Credit payments No charge $0.50 each Bermuda dollar transfers (wires) from Butterfield account $5 BMD/USD, $6 CAD, 4 GBP each $2 each Foreign currency transfers (wires) from Butterfield account $20 BMD/USD, $25 CAD, 15 GBP each $2 each Replacement of lost RSA security token $35 Courier of RSA security token $50 ADDITIONAL FEE FOR FUTURE DATED TRANSACTIONS 7

Payment Products BANK DRAFTS / MANAGER S CHEQUES Purchase of Bank drafts Purchase of Manager s cheques Copies of drafts / cheques Stop payments $75 BMD/USD/CAD, 47 GBP each (Seniors $20 BMD/USD, $22 CAD, 13 GBP) $50 BMD/USD/CAD, 32 GBP each (Seniors $20 BMD/USD/CAD, 13 GBP) $7.50 per item $20 plus $25 stamp duty on indemnity (stamp duty waived if draft in question is valued under $50 BMD or foreign currency equivalent) FOREIGN CURRENCY TRANSFERS (WIRES) Incoming transfers to Butterfield account Outgoing transfers from Butterfield account via Butterfield Online Banking Outgoing transfers from Butterfield account typed in the Bank s Request for Wire Transfer form Outgoing transfers from Butterfield account requested in-person or in-writing or using the Bank s Request for Wire Transfer form without typed instructions Same day turnaround (funds coming in and going out in same day) Research $6 BMD/USD, $0 CAD*, 4 GBP each $20 BMD/USD, $25 CAD, 15 GBP each $105 BMD/USD, $135 CAD, 85 GBP each (Seniors $40 BMD/USD, $42 CAD, 25 GBP) $155 BMD/USD, $205 CAD, 125 GBP each $500 BMD/USD, $660 CAD, 330 GBP each $40 per hour BERMUDA DOLLAR TRANSFERS (WIRES) Incoming transfers from a local bank to Butterfield account Outgoing transfers from Butterfield account via Butterfield Online Banking Outgoing transfers from Butterfield account typed in the Bank s Request for Wire Transfer form Outgoing transfers from Butterfield account requested in-person or in-writing or using the Bank s Request for Wire Transfer form without typed instructions Research $6 BMD/USD, $7 CAD, 4 GBP each $5 BMD/USD, $6 CAD, 4 GBP each $50 BMD/USD/CAD, 32 GBP each $100 BMD/USD/CAD, 65 GBP each $40 per hour STANDING ORDERS Set up $5 Amendment $5 each Transfers to Butterfield accounts $2 each Transfers to accounts at other local banks $5 each Commission on money transfers and drafts $7.50 each Insufficient funds fee (three attempts will be made) $5 per attempt FOREIGN EXCHANGE & CURRENCY HANDLING CHARGES Exchange of funds Prevailing rate of exchange as listed on the Bank s Daily Rate board Disbursement of USD notes $5,000 or more 1% of total amount (subject to availability) Disbursement of CAD or GBP notes $1,500 CAD/ 500 GBP or more 1% of total amount (subject to availability) Disbursement of notes in all other foreign currencies $1,000 BMD equivalent or more 1% of total amount (subject to availability) Purchases of foreign currency with Bermuda dollars will be subject to the Bermuda Government s Foreign Currency Purchase Tax of 1% and Butterfield s Daily Foreign Exchange Rates. All dollar figures in BMD currency unless otherwise noted. All fees are subject to change without prior notice. *Incoming CAD wire from a Canadian bank: CAD $15 (fee will be deducted by correspondent bank, reducing total CAD received). Incoming CAD wire from a non-canadian bank (routed through Canada): CAD $20 (fee will be deducted by correspondent bank from total CAD received. 8

SBNTBRETBR005 Rev 01/18