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THE COMPLETE GUIDE to unlocking the cash from your home

We re helping thousands of people unlock the cash in their homes and improve their lives. If your finances are being squeezed, or you d simply like to make the most of your retirement, your home could help. Retirees in or approaching retirement are finding themselves asset rich but cash poor. Like many others, your home is likely to be your greatest investment, with more value locked in it than your pension and savings combined. Maybe you still have a mortgage to pay off, or an interest-only mortgage which is due to end and have no way to pay it off. These monthly repayments can cause worry and stress on what may be a stretched pension income. Ambitions of helping younger family members onto the property ladder by giving an early inheritance or treating yourself to a dream holiday may be completely out of reach. The retirement income challenge is causing a headache for a lot of retirees, however the answer could be closer than you think. 2 2 3

Equity release explained Spend the money however you like An equity release plan allows homeowners aged 55-95 to access some of the cash locked in the value of their home. The value of your home, minus any outstanding mortgage and any other loans secured against it, is the equity you have in your property. This equity is often passed on as an inheritance, however an increasing number of people are tapping into some of this wealth to help boost their retirement lifestyle. After years of working hard to make monthly repayments, your home is likely to be your biggest asset, particularly if you have benefitted from an increase in house prices over the last few decades. An alternative way to release the equity in your home would be to sell and downsize, however leaving the family home and neighbourhood can be an emotional upheaval. With people living longer and pensions not being what they once were, for many, savings have to stretch a lot further to last throughout retirement. 4 Are you eligible? Tens of thousands of people are already enjoying the benefits of unlocking the cash from their home. However it s not suitable for everyone, which is why it s important to get independent advice before you make a decision. You may be eligible for a lifetime mortgage if: You are aged 55-95 You are a homeowner with a property worth at least 70,000 If you are considering releasing a tax-free cash lump sum then you ve probably got an idea in mind of how you want to spend it. Some of the most popular reasons for releasing cash include: Making home and garden improvements Clearing credit cards and loans Paying off existing mortgage You should always think carefully before securing a loan against your property. Gifting money to family Replacing the car Going on holiday 4 5

A wide range of equity release plans to fit around your needs Features A combination of these lifetime mortgage plan features is available to create a plan that works for you. Equity release has evolved in recent years. It has become increasingly flexible with a wide choice of plans tailored to fit your requirements. The are two types of lifetime mortgage: Downsizing protection Voluntary partial repayments A lifetime mortgage is a form of equity release plan where a loan is secured against your property to provide you with a tax-free cash lump sum to spend as you wish, with typically no monthly repayments to meet. Compound interest is added to the lifetime mortgage until the plan comes to an end. The loan plus interest is eventually paid back when the home is sold, usually when you move into long-term care, or when you and your partner die. You can typically release between 10-55.5% of the value of your property with a lifetime mortgage, depending on your age, health and lifestyle. 6 Lump sum Lifetime mortgage Drawdown Lifetime mortgage Drawdown lifetime mortgages work in the same way as lump sum lifetime mortgages but with added flexibility. Once you know the maximum amount of money you can release, after an initial release amount you can then choose to drawdown the cash in stages as and when you want to. The interest is only added on the amount released so it adds up more slowly than it would if you released the full amount at the outset. Drawdown plans are a flexible option and can form an essential part of planning your future finances. If for any reason you need to move to a smaller home, typically after five years of taking out a lifetime mortgage, you can pay the loan back early without penalty if the new property isn t acceptable to the lender. If acceptable, you can take the loan to the new property. This added flexibility gives you the peace of mind that, should your circumstances change for health or family reasons, you ll be able to adjust your housing plans accordingly. Protected If you want to be able to guarantee an inheritance for your loved ones, you can ring-fence a portion of your property value with a protected lifetime mortgage. This allows you to guarantee that a percentage of the future value of your home will be left to your family when the property is sold, regardless of how much interest accrues. EXAMPLE A couple who are able to release 50,000 and want to ensure their grandchildren are left with an inheritance could take 30,000 (60% of the maximum available) leaving 40% of the property protected. Enhanced If you or your partner have any health conditions or make certain lifestyle choices, you may be able to release more money, get a better interest rate or both. Health issues such as diabetes, heart problems or high blood pressure are typical examples where you could qualify for an enhanced lifetime mortgage. The same also applies to lifestyle choices such as smoking. EXAMPLE If you are aged 65 and in good health, you could expect to borrow, under a lifetime mortgage plan, a maximum of 38.4% of the value of your home. But, if you had high blood pressure and previously suffered from cancer, the maximum you could borrow would rise to 41.3%. One of the newer features is the option to make voluntary, ad hoc repayments of up to ten per cent of the initial amount you ve borrowed each year. This becomes a very useful option if, for example, you receive a windfall from an inheritance. Paying off some of the debt means you reduce the size of the loan on which interest is charged and that means a lower monthly accrual of interest. Interest payment This allows you to choose how much interest (subject to a minimum) you want to pay and how long you want to pay the interest charged each month. The advantage of this option is by paying some interest payments during the plan term, the amount your provider takes at the end of the plan will be less, as you have already paid off some or all of the interest charged. Also, if for any reason you are unable to make repayments, the plan can be converted so interest is added as with a standard lifetime mortgage, although charges may apply. 6 7

While most of our customers find that a lifetime mortgage suits their needs best, there is another type of equity release plan available. Home reversion Different plans for different needs A combination of these features is available so you can tailor the equity release plan around your needs. Your adviser will be able to talk through all this with you. What would you like to do? Guarantee an inheritance for my family Pay the interest monthly to reduce the overall debt The type of plan that might be suitable Protected Lifetime mortgage or Home reversion Interest payment Lifetime mortgage Take account of house prices It s important to consider the value of your home now and in the future as this will affect any potential inheritance you want to pass on. Over the last few decades average UK house prices have risen steeply, more than tripling in the last 20 years. If you take an equity release plan and house prices continue to rise, you may build up more equity to leave to your loved ones, even after the plan is repaid. Don t forget house prices may also fall which would reduce the amount of inheritance remaining. A specialist adviser can ensure you consider plans which come with guarantees such as a no negative equity guarantee. There is more information about these guarantees on page 19. Year 1 Year 15 A home reversion plan allows you to sell part or all of your home to a reversion plan company in exchange for a taxfree cash lump sum, with no monthly repayments to make. You have the absolute right to stay in your home rent-free for as long as you choose which is why you don t typically receive full market value for the share of the home you sell. Both you and the reversion plan company share in any increase in your property s value, providing you have not sold 100% of its value. With home reversion plans you are also able to guarantee an inheritance to your beneficiaries. When the plan comes to an end, the home reversion provider takes its percentage share of the sale proceeds from your property. 8 Reduce the size of the loan on which interest is charged Have flexibility to move home in the future without penalty Have no interest to pay on the money released Take the maximum amount possible Take some now and have more to come back for if I need it Use my health conditions to get me more money Voluntary partial repayments Lifetime mortgage Downsizing protection Lifetime mortgage Home reversion Lump sum Lifetime mortgage or Home reversion Drawdown Lifetime mortgage or Home reversion Enhanced Lifetime mortgage Equity remaining in your home 229,365 Lifetime mortgage amount 85,247 Property value 314,612 Equity remaining in your home 170,814 Lifetime mortgage plus interest 194,411 Property value 365,225 This example assumes an annual fixed interest rate of 5.65% and House price inflation of 1%. Please note that these are only examples and the value of your house could go down or not increase at the same rate. Lifetime mortgage amount and property value are based on the average values of a Key Retirement customer Jan - June 2017. 8 9

How much can I release? The amount you can release depends on your age, how much your house is worth and your health and lifestyle. Generally, the older you are, the more you can release. Some providers take your health and lifestyle choices into consideration which could enable you to release more money. This map shows the average amount homeowners had available to release by region. 54,055 50,003 53,420 A highly professional and friendly service throughout. Making a decision like this is no small matter, therefore the clear and helpful information provided made the choice easier. Mr & Mrs Batten 58,379 59,894 65,369 58,703 65,293 69,963 150,783 10 Key customer data Jan - Jun 2017 85,745 102,924 10 11

We wanted to help our granddaughter get onto the property ladder 12 Mrs Woodward, a retired restaurant owner from Cornwall, and her husband, had toyed with the idea of equity release for a few years. The couple did their research and requested information from different companies. Happy with the service from Key, they booked a free no-obligation consultation with an independent adviser in their area. The whole process was extremely easy and we received very good advice from our adviser. It was so simple. The first thing we did was give our granddaughter the deposit for her own little house. The money we gifted allowed her to buy a house close to where she s been living. We have never seen her so happy! It s wonderful to have the pleasure of seeing this happen whilst we are still here. We ve also bought a property in Spain. We spend our winters over there and our family use it over the summer holidays. As well as our holiday home in Spain, we treated ourselves to a lovely river cruise down the Panama Canal in South America. Equity release has made our dreams come true, especially seeing our granddaughter so happy and content. Why wait until you ve gone! You can t take the money with you but you can spend it while you re here, it seemed stupid not to. I would definitely recommend Key Retirement to other people. Doing equity release through them is one of the best things we have ever done. The facts about unlocking cash from your home Receive a tax-free cash lump sum Typically no monthly repayments to make (unless you want to) You can move house with Equity Release Council approved plans (subject to criteria) With a lifetime mortgage you still own your own home You will never owe more than the value of your home with Equity Release Council approved plans Option to guarantee an inheritance for your family with some plans You can stay in your home for as long as you choose for the remainder of your life You can spend the money however you like It will reduce the value of your estate and may affect your entitlement to means-tested benefits 12 13

Key will guide you through the process, step by step Speak to an expert Talk to your family First appointment Finding the right plan Second appointment Starting the paperwork Offer issued Legalities Complete in 8-12 weeks Money released A specialist will answer initial questions you might have and arrange a consultation with an independent adviser 14 We encourage you to discuss equity release with your family and invite them along to appointments A dedicated adviser will discuss the options available and find out more about your particular circumstances and requirements Should you decide to proceed, your adviser will search the whole of the market to find the most suitable plan for you Your adviser will present their recommendation and answer any questions you may have. Your adviser will also provide a personalised illustration Should you decide to proceed, the paperwork will be submitted to the plan provider and your property will be valued by an independent surveyor The provider will issue an offer including full terms and conditions of your plan for your approval Independent solicitors acting on your behalf will cover the legal aspects. Although a timescale cannot be guaranteed, this is the typical time it takes from application to completion Time to start enjoying the money released, spending it on whatever you choose to! 14 15

FAQs Can I leave an inheritance for my family? Yes. With some plans you can guarantee a percentage of your home s future value as an inheritance. Can I do equity release if I still have a mortgage? Yes, however, you will need to repay the mortgage using the money released. Any funds left over can be spent however you like. Will I still own my home? Yes. With a lifetime mortgage you are in control and can live there as long as you want to. However, with a reversion plan the reversion company will own all or part of the property, although you can live in it for the rest of your life. Can I move house? Yes. With Equity Release Council approved plans your plan can be transferred to a new home (subject to criteria). Will I ever fall into negative equity? With plans approved by the Equity Release Council, you will never owe more than the value of your home. What about repairs and maintenance? You will be responsible for all repairs and maintenance. 16 Can equity release be paid back? Yes. You have the right to repay your equity release plan early if you wish, however early repayment charges may apply. These will be outlined prior to you taking out your equity release plan by your adviser. Are there any restrictions on what I can do with the money released? No, you can use it for anything you like but think carefully about how much you need to borrow. What happens when I die? Your home will be sold once you and your partner have died. The sale proceeds will be used to repay the amount you owe and any money left will go to your estate. What happens if my partner or I need long-term care? If one of you needs care in your home, this is not likely to affect the terms of your plan. Similarly, if one of you leaves to go into a care home, the other can continue to live in the property and your plan is not normally affected. However, the plan will usually end if both of you have to leave to go into a care home. You will not have to pay early repayment charges, as the plan will just end when the property is sold. We ve made the house just as we want it David and Pam Sheppard had been considering equity release for a while when their friends recommended Key Retirement. We downsized to our new bungalow almost a year ago to be closer to a bus route and local amenities. The new place was a bit dated and we re quite modern in our outlook so wanted to give the place a facelift. We love being outside in the garden and wanted something that was low-maintenance as we get a bit older. We ve put down artificial grass and planted up all our borders which are now really starting to mature in the warmer weather. Our adviser was absolutely fantastic and couldn t have been more helpful. He kept us updated all the way with calls to tell us how things were progressing. I was surprised how quickly everything completed. We re both retired now but David worked as an electrical engineer for British Aerospace, based in the Middle East, while I was a veterinary nurse. The equity release has given us a real boost to our retirement finances and we re so glad we did it. We ve been able to make significant alterations in the house and make it just as we want it. We d worked hard all our lives and wanted to retire and enjoy the fruits of our labour. We don t have any children so why have all that money tied up in our house when we could be spending and enjoying it. We thought we might as well be enjoying it while we can. 16 17

You re in safe hands Equity release is regulated by the Financial Conduct Authority (FCA), providing protection and security. The FCA says that all promotions must be clear, fair, balanced and not misleading. This should make choosing between plans relatively easy, as information has to be given in such a way that you can compare details. These rules give further protection, security and, if need be, access to compensation schemes. Key Retirement provide excellent service, their adviser was most helpful, friendly & courteous, never pushy at all. We were left to make our own decisions & provided with all the relevant details on various options, making the whole process hassle free. As an extra safeguard, Key is a member of the Equity Release Council (ERC) and recommend ERC approved plans. All plans approved by the Equity Release Council come with the following guarantees: Mr & Mrs Thorpe 18 You have the right to remain in your home for as long as you choose You have the freedom to move to another property without financial penalty (subject to provider criteria) You will never owe more than the value of your home due to their no negative equity guarantee 18 19

I ve paid my bills and I ll soon be on holiday in Australia Mrs Gardner from Kent had worked in the private health care industry for over a decade when she decided it was time to start thinking about her retirement. Work was very stressful and had caused me a lot of health issues. I thought maybe it was time to retire but I wanted to be sure I could pay the bills and still do the things I love - like go on holidays. I had seen Key Retirement recommended and the reviews looked very positive. I decided to get in touch with them and find out what financial options were out there for me. After talking to one of Key s equity release specialists, Mrs Gardner called Key and made an appointment with her local independent adviser who came to her house to discuss her options and answer any questions she had. My adviser, was absolutely brilliant. She was professional, friendly and put me at ease right away. I was worried the appointment would be very formal and confusing, but she was human and I actually found it an enjoyable experience. She completely understood my reasons for looking into equity release and also how desperate I was to retire without financial stress. After some questions and research she found a plan out there that was right for me. Mrs Gardner is enjoying her retirement knowing all her bills are covered. Why choose Key Retirement? We are the UK s No.1 independent equity release specialist and we search the entire market to find the best deal for you. Because of our trusted name within the industry we are able to secure exclusive deals with leading plan providers creating fantastic offers which can potentially save you thousands of pounds over the life of your plan. From our UK-based contact centre to our expertly trained advisers, our award-winning customer service is second to none. Why not find out for yourself what makes Key so unique? We offer a free no-obligation consultation for you to find out more about unlocking the cash from your home and ask any questions you might have. Unless you decide to go ahead, Key s service is completely free of charge, as Key s typical advice fee of 1.95% of the amount released would only be payable on completion of a plan. We put your needs first During the appointment process your adviser will ensure you have considered all the alternatives. These may include: Downsizing your house Assistance from family Using any savings you have to fund your plans Other forms of borrowing And remember, if equity release is not right for you, we ll tell you! 100% Independent impartial advice UK s largest network of independent equity release advisers Exclusive offers A face-to-face appointment in your home or over the phone if you d prefer A personal case handler who will take care of all the paperwork for you Award-winning customer service 20 I ve been able to pay my bills, make some changes to the garden and I ll soon be on holiday in Melbourne, Australia visiting my nephew. I would definitely recommend Key, and already have to both my sister and friends. Searching the entire market to find the best plan for you, including... 20 21

Why choose Key Retirement? Award winning Our customers love us! 11,000 REVIEWS Rated Excellent 9.8 / 10 22 August 2017 22 23

03300 244 596 newbusiness@familybsoc.co.uk Key Retirement Baines House, 4 Midgery Court, Fulwood, Preston, PR2 9ZH All information correct at time of going to press, NOVEMBER 2017. This document does not constitute financial advice under the Financial Services and Markets Act 2000. If you require such advice, you should seek appropriate professional advice. Key Retirement is a trading name of Key Retirement Solutions Ltd. Registered in England No. 2457440. CKP483 (11/17) Key Retirement Solutions Ltd 2017