SMART CONTRACTS in Insurance

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Boško Petrović Generalni direktor GENERALI REOSIGURANjE SRBIJA a.d.o. SMART CONTRACTS in Insurance XVI MEĐUNARODNI SIMPOZIJUM NOVI IZAZOVI NA TRŽIŠTU OSIGURANJA Aranđelovac, Hotel Izvor 17-20. maj 2018

PROBLEMS in Insurance Industry? 2 fragmented data sources workforce manual claim review distribution channel customer interaction inefficient data fraud inefficient data sharing BUT THE BIGGEST ONE? MISTRUST Blockchain smart contracts in insurance If the internet has reduced distances between people, blockchain technology aims to minimize mistrust between people

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BLOCKCHAIN TECHNOLOGY The blockchain is an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually everything of value 4 Each block represents a number of transactional records, and the chain component links them all together with a hash function. As records are created, they are confirmed by a distributed network of computers and paired up with the previous entry in the chain, thereby creating a chain of blocks, or a blockchain.

BLOCKCHAIN TECHNOLOGY Decentralized, open cryptographic technology that allows people to trust each other, making intermediaries obsolete 5 Benefits Applications Value chain impact Limitations Decentralized governance Transparency Traceability Speed and privacy Smart contracting Better optimization and insight of asset management Open-shared source Immutable invoicing Digital grid management Master data management Peer to peer trading Trading platforms Transmission payment settlement Portfolio reconciliation Permit authenticity Metering and data transfer E-mobility Reduces cost and increases trust in transactions Ensures greater independence from a central authority Improves regulatory compliance tracking Increases infrastructure security Enables localized transactions Autonomous responses to market signals Lack of confidence Technical sophistication Lack of standardization Accountability Lack of flexibility Legacy integration Scalability

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SMART CONTRACTS Computer algorithm Blockchain platform that allows anyone to build and use decentralized applications (smart contracts) implemented by Blockchain technology 7 Internet service called WWW or the web Bitcoin Ethereum project Gem Health Network, B3i Insurance Initiative 1991 Internet in Serbia 2008 2014 2016 1981 1996 2010 2015 Computers expansion Smart contracts Nick Szabo Bitcoin market Start up Chain.com Szabo described a smart contract as a set of promises, specified in digital form, including protocols within which the parties perform on these promises. May 22, 2010 Bitcoin's first purchase was - pizza! Visa, Nasdaq, Citi, Capital One, Fiserv, French telecom Orange invested $ 30 million in start up Chain.com

ETHEREUM BLOCKCHAIN APP PLATFORM The most advanced smart contract enabled blockchain 8

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Blockchain - New global insurance business model The platform and digital smart contract framework digitize the rules between buyers and sellers 10 Source expertise Transfer risk Claims Reinsurance Peer-to-peer markets Automated underwriting Smart claims Capital management Buyers publish and sell the risk, including clients Compliance checks automated Insurers publish rates Bundling and unbundling Automatic distribution of documents Smart contract framework drives rules around sharing and transacting data Pre-defined business rules associated with market agreement and post-bind activities Activities traditionally managed post bind are now brought forward in a digitised pre-bind agreement and peer to peer cash settlement is enabled.

The Blockchain Insurance Industry Initiative (B3i) 11

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FLIGHT DELAY INSURANCE PRODUCT by AXA 13

FLIGHT DELAY INSURANCE PRODUCT by AXA 14

WEATHER-BASED CROP INSURANCE & HURRICANE INSURANCE 15

WEATHER-BASED CROP INSURANCE & HURRICANE INSURANCE Parametric insurance 16 Compensation happens when pre-agreed upon parameters, or so-called parametric triggers, are fulfilled These triggers are directly linked to the parameters of a risk event For example, a policy can imply that a certain amount of rain, whether too much or too little, must fall for the policy buyer to be entitled to compensation.

POSITIVE EFFECTS Using blockchain smart contracts in insurance can NEGATIVE EFFECTS 17 Reduce fraud through transparency Help protect policy documents Develop a system in which some claims can be verified and handled very quickly They may be buggy, just like any other code. Debugging and testing them is quite involved due to the lack of tools. If Smart Contracts take off in popularity, expect new services and technology focused on doing all types of security checks before they are deployed Reduce paperwork Allow the storage of policy documents on numerous ledgers, so it will be impossible to lose them; Improve the quality of data used during underwriting Remove administrative barriers Improve the claims process by developing a system for quick verification of the claims Generally improve the efficiency of the insurance industry Smart contracts have the potential to play an immensely helpful role in the insurance industry