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Making Home Affordable Working Together to Help Homeowners

MHA Offers Solutions MHA and related programs work together to help homeowners avoid foreclosure. Transition from Home Ownership Historically Low Mortgage Interest Rates AVOIDING FORECLOSURE Breathing Room for Unemployed Help When You Owe More Than the Home is Worth More Affordable Payments 2

MHA Sets the Standard MHA requirements and homeowner protections are becoming the industry standard. Borrower solicitation and communication Single Point of Contact (SPOC) Standardized modification protocol Payment reduction Dual-tracking restrictions Servicer incentives that favor earlier solutions Making foreclosure the last resort 3

MHA Provides Relief to Struggling Homeowners Over 1.5 million actions taken to help homeowners. MHA Foreclosure Avoidance Programs Homeowner Assistance Actions MHA First Lien Modifications Started (HAMP) 1,306,119 Second Lien Modification Program (2MP) 109,313 Home Affordable Foreclosure Alternatives (HAFA) 140,434 Unemployment Program (UP) Forbearance Plans 32,154 *Does not include 2.36 million Home Affordable Refinance Program (HARP) refinances through February 2013. Total 1,588,020 Source: Making Home Affordable Program Performance Report Through March 2013 4

HAMP Provides Relief to Struggling Homeowners More than 1.1 million homeowners have started a permanent HAMP modification. 7,712 active permanent modifications in SC ~~~~~ Rank: Top 15 Source: Making Home Affordable Program Performance Report Through March 2013 5

HAMP Helps Borrowers in Need HAMP uses taxpayer dollars prudently, supporting homeowners in need. HAMP Homeowner Before Modification (Pre-Mod Characteristics of Homeowners in Active Permanent Mods) Delinquency 80% were at least 60 days DQ at trial start* *Delinquency figure derived from all trial mods started Struggling with loss of income 68.1% Median annual household income $46,083.36 Median monthly housing payment Tier 1 Tier 2 $1,419.61 $1,254.93 Median front-end DTI ratio Tier 1 Tier 2 45.5% 40.6% Source: Making Home Affordable Program Performance Report Through March 2013 6

HAMP Boosts Affordability for Homeowners Homeowners in active HAMP permanent modifications realize real savings. Median monthly housing payment Tier 1 Tier 2 Before HAMP Modification $1,419.61 $1,254.93 After HAMP Modification $805.46 $843.00 Difference -$546.95 -$358.76 Median front-end debt-toincome ratio Tier 1 Tier 2 45.5% 40.6% 31.0% 30.6% -14.9 pct pts -8.2 pct pts Source: Making Home Affordable Program Performance Report Through March 2013 7

Important Progress Programs are providing relief for millions as we continue to recover from unprecedented housing crisis. Source: Housing Scorecard. The Obama Administration s Efforts To Stabilize the Housing Market and Help American Homeowners, March 2013. 8

Millions Have Refinanced The broad approach to stabilizing the housing market and providing security for homeowners includes refinancing. Source: Housing Scorecard. The Obama Administration s Efforts To Stabilize the Housing Market and Help American Homeowners, March 2013. 9

Continued Fragility Overall Foreclosures trend downward, but housing market is still fragile. Source: Housing Scorecard. The Obama Administration s Efforts To Stabilize the Housing Market and Help American Homeowners, March 2013. 10

There s Still Work to Do While we see signs of recovery, many families and communities continue to struggle with foreclosure. 11

HAMP Expansion Helps More Homeowners Focus on affordability and sustainability. Extending opportunities for HAMP modifications through Dec. 31, 2015. Additional homeowners may now be eligible: Rental properties occupied by a tenant or available for rent on a year-round basis. Homeowners who cannot be modified to a fixed 31% debt-to-income ratio. Homeowners who did not successfully complete HAMP trial or maintain HAMP modification.* *Additional eligibility requirements apply 12

HAMP Eligibility Scenarios Service Members HAMP offer provisions for military. HAMP recognizes hardship PCS order creates for service member paying for housing in two locations: Difficult to sell or rent to cover mortgage. Housing allowance lower at new duty station. Loss of income as spouse looks for work. Service member may be eligible as owner-occupant of primary residence if: Displaced due to PCS; was occupying home as principal residence prior to displacement. Intends to return to home. Does not own other single-family real estate. 13

HAFA Helps Transition to More Affordable Housing More than 140,000 homeowners have completed HAFA transactions. The Home Affordable Foreclosure Alternatives Program (HAFA) offers incentives and a streamlined process for homeowners looking to exit their homes through a short sale or deedin-lieu of foreclosure. HAFA has established important homeowner protections and an industry standard for streamlined transactions. Effective November 2012, the GSEs revised their short sale and deed-in-lieu programs. The GSE Standard HAFA program is closely aligned with Treasury s MHA HAFA program. GSE Activity Source: Making Home Affordable Program Performance Report Through March 2013 14

HAFA Solutions When the weight of homeownership becomes too great, there are still options to avoid foreclosure. Home Affordable Foreclosure Alternatives (HAFA) includes short sale and deed-in-lieu of foreclosure (DIL). Think HAFA when: Mortgage has become unaffordable, and homeowner needs a way out. Homeowner doesn t qualify for modification. Modification doesn t work out. Homeowner has moved and needs to sell. Path back to homeownership generally shorter from short sale than from foreclosure. 15

HAFA Offers Benefits HAFA continues to set the standard for short sales in a difficult market. HAFA available for principal residence, rental property, and vacant property (not condemned). HAFA features standardized time frames. Short sale terms can be pre-approved. Commission for real estate professionals is set. Homeowner must be released from personal liability for mortgage debt. Relocation assistance ($3,000) may be provided to homeowner or tenant. Cap on subordinate lien payoff amounts increased from $6,000 to $8,500. Foreclosure not to be completed during review. 16

HAFA Streamlines Documentation New HAFA guidance makes use of certain documents optional. Effective February 1, 2013 Request for Mortgage Assistance (RMA) Form, which includes Hardship Affidavit and Dodd- Frank Certification, most comprehensive. No income documents required except as required by investor guidelines. HAFA-specific documents -- SSA, DIL Agreement, RASS, Alt RASS -- now optional or replaced (see HMPadmin.com for details). Servicer must provide HAFA terms in writing. 17

HAFA Servicers Provide Timely Decisions New HAFA guidance shortens servicer response time. Effective February 1, 2013 Generally, servicer to decision homeowner s request within 30 calendar days. Servicer to respond in writing with one of the following: Confirmation of HAFA eligibility and terms of HAFA short sale or DIL. Notice of ineligibility and either terms of proprietary options, or non-approval of any short sale or DIL. Confirmation of receipt (within 10 days), copy of the Hardship Affidavit, description of evaluation process, and timeline for decision. 18

HAFA Further Defines Hardship New HAFA guidance defines predetermined hardship. Effective February 1, 2013 Homeowners must demonstrate hardship for HAFA eligibility. Examples: Reduced income Increased expenses Excessive debt Insufficient cash reserves Predetermined Hardship = 90+ days delinquent plus FICO score <620. 19

Financial Hardship Eligibility for Service Members HAFA recognizes PCS as financial hardship. HAFA takes into account the challenges a PCS order creates for service member. Service member can cite PCS order as basis for financial hardship: Regardless of whether income decreased. As long as the service member does not have sufficient liquid assets to make mortgage payments. 20

Outreach Events for Homeowners 85 events put almost 73,000 homeowners face-to-face with housing counselors and servicers. Event partnership with HOPE Now and HUD ensure events of high quality. 21

Help for Homeowners Event We re traveling to Columbia, SC for our 86 th event. Learn more at MakingHomeAffordable.gov 22

Get Involved! Partner with us on foreclosure prevention in Columbia, SC What You Can Do Volunteer Point of Contact Barbara Floyd Jones BJones@nw.org 202-220-2303 Exhibit in our Resource Area Joseph Putney joseph.putney@hopenow.com 202-589-2426 Promote the Events Carol Lambert Carol.Lambert@treasury.gov 202-927-9372 23

Promote the Event Examples of how you can help promote our Borrower Outreach effort. 24

Promote the Event 25

Industry Resources Resources are in place to help. HAMP Solution Center Fannie Mae Freddie Mac FHA Loans FHA National Servicing Center USDA RHS Loans Centralized Servicing Center VA Loans Mortgage-Help Resources (866) 939-4469 escalations@hmpadmin.com (800) 7Fannie KnowYourOptions.com Resource_center@fanniemae.com (800) Freddie, select option 2 FreddieMac.com (877) 622-8525 HUD.gov/offices/hsg/sfh/nsc/nschome.cfm (800) 414-1226 (877) 827-3702 HomeLoans.va.gov 26

HMPadmin.com HMPadmin.com MHA Program Guidance Online Learning Resources Newsletters Contacts 27

HMPadmin.com Learning Center Upcoming Webinars for Trusted Advisors Register at HMPadmin.com > Learning Center > Trusted Advisors > Webinars The Impact of Mortgage Assistance on Credit June 6, 2013 1:00-2:30 p.m. ET Home Affordable Refinance Program (HARP) June 12, 2013 1:00 2:30 p.m. ET CheckMyNPV for Trusted Advisors June 17, 2013 3:30-4:30 p.m. ET Home Affordable Foreclosure Alternatives (HAFA) June 20, 2013 1:30 2:30 p.m. ET Case Escalations for Trusted Advisors June 24, 2013 3:30 4:30 p.m. ET 28

MHA.gov English and Spanish MHA.gov Program options Participating mortgage companies Military options Eligibility tools Partner Collaboration Brochures and posters HOPE Hotline 29

MHAStorefront.com Order MHA brochures and posters. Have them shipped to you at no cost. 30

SC HELP www.scmortgagehelp.com SC HELP works with local nonprofit and housing counseling agencies all over the state. 31

Discussion/Questions U.S. Department of the Treasury Homeownership Preservation Office 32