Lecture 13: Asymmetric information

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Lecture 13: Asymmetric information EC 105. Industrial Organization. Matt Shum HSS, California Institute of Technology EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 1 / 10

Two scenarios of asymmetric information Adverse selection: individuals have different, but unobserved types. Hidden information. 1 Used cars: only seller knows true quality of car 2 Similar in spirit to 2-degree price discrimination (airline pricing) Moral hazard: individuals can take unobserved actions which affect market outcome. Hidden action. 1 Insurance markets: insured people may not take necessary precautions raises the avg. payment of insurance company and, therefore, average premium 2 Labor markets: when employees work in teams where individual effort not observable, each employee has incentive to free-ride These markets characterized by asymmetric information: firms and consumers are differentially informed. Adverse selection: information is asymmetric when transactions are made. Moral hazard: information becomes asymmetric after transactions are made. Additional examples? EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 2 / 10

Adverse selection 1 Example: the used car market Two types of used cars: good and bad, providing utility of u G and u B. Proportion p are bad. In competitive market, with perfect information: p b = u B, p G = u G. Consider asymmetric information: only seller knows car type, buyer doesn t know. Average used car in the market yields expected utility ũ (1 p) u G + p u B. Buyer is willing to offer ũ for any given car; by doing so, break even on average. At ũ: only owners of bad cars willing to sell, since u b < ũ. Owners of good cars stay out of market, since u G > ũ. Outcome: buyer offers u B, and only bad cars in the market. Lemons market. Market outcome selects only the bad cars: adverse selection. Endemic problem in many situations. No trade problem in financial markets; Winner s Curse in auctions. EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 3 / 10

Remedies for Adverse selection What is the problem? Buyer can set only one price. How can relaxing this solve the problem? 2-degree price discrimination. In practice, discrimination is possible: third party certifications, for example. Example: Buyer pays different price depending on whether or not a used car is certified (p C, p NC ). Works if certification is substantial more costly for bad cars (ie. high required repairs for bad cars), so that buyer can set (p C, p NC ) so that only good cars are certified. Furthermore, problem mitigated if buyer/seller differ in intrinsic valuation of used car. Additional examples: Ability signaling via expensive education. Only hi-ability individuals willing to spend $$$ on education: Explains high cost of MBA degrees? Burning Money. Conspicuous consumption, advertising EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 4 / 10

Moral hazard 1 Example: incentives of individuals with home insurance to install preventive device. Main idea: insurance reduces the incentives of policy-holders to take necessary precautions Probability of fire with prevention is p, without prevention is p, so that p > p. It costs C to install prevention device. Individual decides first whether or not to purchase fire insurance, then decides whether or not to install prevention measures Individual has income M. Pays K 1 premium for insurance, loses K 2 in case of fire. W/insurance, individual paid K 2 in case of fire. Insurance is fair, so that insurance company makes zero expected profit: K 1 pk 2 = 0 = K 1 = pk 2 (1) Assume: insurance company cannot know whether individual takes necessary precautions ( hidden action ) EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 5 / 10

Moral hazard 2 Individual s payoffs summed up by following matrix, where U( ) is her utility function Outcome No fire Fire Insurance/No prevention U(M K 1) = U(M pk 2) U(M K 1)=U(M pk 2) No insurance/no prevention U(M) U(M K 2) Insurance/Prevention U(M pk 2 C) U(M pk 2 C) No insurance/prevention U(M C) U(M K 2 C) EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 6 / 10

Moral hazard 3 Insured individuals will install prevention measures if For fair premium: EU(Insur/Prev) > EU(Insur/No prev) (2) EU(Insur/Prev) = U(M pk 2 C) EU(Insur/No prev) = U(M pk 2 ) (3) So never take preventive measures. Similar outcome as in lemons market : insured never take precautions, so that in long run insurance company will not break even if it sets fair premium. Problem: Perfect insurance makes individual indifferent about whether a fire occurs or not, since she gets same utility whether or not a fire occurs. Strengthen incentives by removing this indifference. One way is to offer only incomplete insurance. EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 7 / 10

Remedies for Moral hazard Offer a deductible D < K 2 : so that in event of fire, individual only recovers K 2 D. Now: EU(Insur/Prev) = p U(M pk 2 C D) + (1 p) U(M pk 2 C) EU(Insur/No prev) = p U(M pk 2 D) + (1 p ) U(M pk 2 ) (4) Graph. In some cases (depending on shape of U( ), deductible will be enough to make EU(Insur/Prev) > EU(Insur/No prev), so that insured people also take preventive measures. Interpretation: Strengthen incentives by imposing risk on individual (ie. remove indifference between states of the world). EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 8 / 10

Information costs: traditional vs. internet markets Traditional markets have higher search costs Very costly to find out prices at all gasoline stations, restaurants, etc. For internet retailers, these search costs are much smaller... Due to search engines, price comparison websites But internet markets have higher quality verification costs Product quality difficult to verify on ebay, Taobao (Potential buyers and sellers located very far apart) fraud, counterfeits, used products labelled as new Remedies: Feedback and reputation Penalties on bad reputation incentive lemons to improve, or leave market Escrow system (Taobao) Amazon is in the insurance business EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 9 / 10

Conclusions Adverse selection: lemons outcome. Impediment to trade in many market settings. Moral hazard: Fire insurance. Perfect insurance increases possibility of bad outcome. EC 105. Industrial Organization. (Matt Shum HSS, California Institute Lecture of 13: Technology) Asymmetric information 10 / 10