REAL Solu*ons Lending Tool Kits

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REAL Solu*ons Lending Tool Kits Mark Lynch CCUFC, CUDE, DUDE Senior Program Manager Na.onal Credit Union Founda.on Overview Why the Founda?on produced a series of Toolkits What Toolkits are available and what they can help you do How to access and use the Toolkits Asset Trends At the end of September 2015, there were 247 credit unions with assets in excess of $1 billion, holding 57% of the credit union system assets and 60% of the loans. The median asset size of a U.S. credit union was $26 million. NCUA Call Report Data 1

Credit Union Growth Trends Number of Credit Unions Net Worth Growth More than $500 Million $100 Million to $500 Million $10 Million to $100 Million Less than $10 Million 468 1,034 2,725 1,863 é9.10% é6.20% é3.40% é1.40% Loan Growth é12.50% é8.60% é5.40% é2.00% Membership Growth é6.50% é2.70% é0.50% ê1.70% NCUA Call Report Data Member Lending 60% of credit union members have no borrowings with their credit union (Source: CUNA Research Services) Past, Peak and Future Borrowers 1989-2013 1989 1998 2000 2002 2006 2010 2013 Past Peak Future Source: CUNA 2

All Toolkits aim to achieve these goals Provide affordable products and services to people of modest means Grow the credit union Improve the bocom line Be consistent with the credit union philosophy 7 Some Credit Unions are introducing a formal not yet lending policy? In what circumstances would a not yet lending policy not work for a member? 3

Non-prime auto loan Toolkit 10 Auto Loans Share of non prime auto loans Ø Sub-prime lenders 60% Ø Banks 30% Ø Credit Unions 5% Impact of the current economic crisis? Many economists believe that since people have to get to work, they will do what they can to keep their cars. They can always rent a place to live! Borrowers absolutely have to have their car, Adam Levin, president of the lead generator Credit.com, Inc. 4

The Challenge Facing Members 86% of Americans need a car to get to work 2009 Census 13 The Challenge Facing Credit Unions Ø How can credit unions do non-prime auto loans for members with low or no credit? Ø At a becer interest rate than sub-prime lenders! Ø In a way that does not place the credit union at risk! 14 Non-prime auto lending the CU Way Ø Pricing Ø Underwri?ng Ø Reliable Autos Ø The Credit Union Close Ø Insuring Risk Ø Close Monitoring 15 5

Results of Incubator Pilot Ø 10 credit unions Ø Loans 7,600 Ø Loan value - $101 million Ø Average interest rate 11.7% Ø Average age of member 36 Ø Average term of loan 54 months Ø Average credit score - 584 16 We see the following rate spreads using the interest rate environment in place on 12/31/2013. A+ A B C D E Current Rate* 3.65% 4.20% 5.15% 7.15% 12.90% 15.65% Cost of Funds 0.30% 0.30% 0.30% 0.30% 0.30% 0.30% Gross Spread 3.35% 3.90% 4.85% 6.85% 12.60% 15.35% Loss Rate 0.06% 0.12% 0.43% 1.56% 2.62% 3.62% Net Spread 3.29% 3.78% 4.42% 5.30% 9.98% 11.73% Origination & Maintenance Cost 0.68% 0.68% 0.67% 0.74% 1.05% 1.20% Spread After Costs 2.61% 3.10% 3.75% 4.56% 8.93% 10.53% * Assumes a 60-month term. The Crisis Facing Americans At the end of 2012, 19% of individuals reported that over the last year, their household spent more than their income. FINRA 6

The Crisis Facing Americans In mid 2015, 66 percent of all Americans were living paycheck to paycheck American Payroll Associa?on Using Predatory Lenders 30% of individuals reported using one or more predatory borrowing methods in the last 5 years. FINRA Payday Lending Toolkit 21 7

Who are the Unbanked. how many are there. and why? 10% to 13% of U.S. households, primarily low-to-moderate-income, minori?es, and recent immigrants, do not have bank accounts. FDIC Chairman Don Powell Check Cashing Toolkit 23 The Crisis Facing Americans Approximately half of all American workers make $25,000 a year or less Analysis of Social Security Sta?s?cs 8

The Cost of Tax Prepara?on The GAO s 2014 report found that the fees charged for tax prepara?on varied widely, even between offices affiliated with the same chain. In one tes?ng scenario, fees ranged from $160 to $408; in the other tes?ng scenario, fees ranged from $300 to $587 Analysis of Social Security Sta?s?cs VITA Sites Toolkit 26 The Crisis Facing Americans Mistakes like a bounced check or a small overdrak have effec?vely blacklisted more than a million low-income Americans from having a checking account for as long as seven years. The New York Times 9

2 nd Chance Checking Toolkit 28 The Crisis Facing Americans At the end of 2012, 56 percent of Americans do not have funds on hand to cover unan?cipated financial emergencies Financial Industry Regulatory Authority (FINRA) The Crisis Facing Americans In October 2015, 62% of Americans had under $1,000 in savings. GOBankingRates Survey 10

Savings Products for Low-wealth Households Toolkit 31 Reasons for Bankruptcy Ø Unexpected Disaster Ø Poor/Excess use of Credit Ø Medical Expenses Ø Divorce/Separa?on Ø Job Loss Reasons for Bankruptcy 1. Medical Expenses (42%) 2. Job Loss (22%) 3. Poor/Excess use of Credit (15%) 4. Divorce/Separa?on (8%) 5. Unexpected Disaster (7%) 11

Medical Debt 26% of individuals have medical bills that are overdue. FINRA Helping members with Medical Debt The Challenge Facing Members Four out of five Americans are not adequately prepared to meet their needs in re?rement Aon Hewic Consul?ng 12

The Challenge Facing Members 49% of Americans say they aren t contribu?ng to any re?rement plan. LIMRA (A worldwide associa?on of insurance and financial services companies) Re?rement Fair Guide Re?rement Fairs Experien?al Learning Program Based on High School Reality Fairs Developed in coopera?on with CUNA Mutual Helps members and staff prepare for all aspects of re?rement Grow the credit union Enhance the bocom line 13

1/21/16 Re?rement Fairs Guide and materials available for credit unions to use Goal to have as many credit unions as possible conduc?ng fairs for members and staff Other Founda?on Opportuni?es Life/Poverty Simula?on High School Reality Fairs BizKid$ Grants Money Rules Books Development Educa?on CU Aid www.ncuf.coop 14

REAL Solu*ons Lending Tool Kits Mark Lynch CCUFC, CUDE, DUDE Senior Program Manager Na.onal Credit Union Founda.on mlynch@ncuf.coop 15