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Fiduciary Governance: Lessons from ERISA Litigation Philadelphia Tuesday, June 20, 2017 Los Angeles Tuesday, June 27, 2017 Chicago Wednesday, June 28, 2017

Lawsuits Against Plan Fiduciaries Lawsuits alleging breaches of ERISA by 401(k) and other plan fiduciaries have increased More plaintiff s firms are getting involved Smaller plans are increasingly being targeted, as are 403(b) plans Liability theories are boilerplate, but have changed somewhat over time Our Goal: To apply lessons from litigation to keep you out of the defendant s chair!! Fiduciary Governance: Lessons from ERISA Litigation 1

ERISA Fiduciaries A person is a fiduciary with respect to a plan to the extent - (i) he exercises any discretionary authority or discretionary control respecting management of such plan or exercises any authority or control respecting management or disposition of its assets, - (ii) he renders investment advice for a fee or other compensation, direct or indirect, with respect to any moneys or other property of such plan, or has any authority or responsibility to do so, or - (iii) he has any discretionary authority or discretionary responsibility in the administration of such plan Matters relating to plan establishment, design and termination are non-fiduciary (settlor) functions Fiduciary Governance: Lessons from ERISA Litigation 2

Tactics of Plaintiff s Firms Plaintiff s firms purport to investigate plans with the goal of filing class action lawsuits - Frequent targeting based on publicly-available information - Use of advertisements and social media to recruit plan participants as clients - Once participant is engaged as a client, firm will demand documents supposedly provided to be required under ERISA Section 104(b)(4), or face $110/day penalty - DO NOT assume that you are required to turn over everything requested Fiduciary Governance: Lessons from ERISA Litigation 3

I Got a Letter What Do I Do Now? Contact your ERISA counsel immediately the rules about exactly what documents have to be turned over are not always clear, and may vary from jurisdiction to jurisdiction The key question is usually whether the document is an instrument under which the plan is established or operated This is a very fact-specific inquiry Fiduciary Governance: Lessons from ERISA Litigation 4

Example: Plan Committee or Trustee Meeting Minutes Do plan committee or trustee meeting minutes have to be turned over upon request? Per the DOL: minutes of trustees' meetings do not necessarily constitute other instruments under which the plan is established or operated within the meaning of section 104(b)(4) however if a document, such as trustees' minutes, should, in fact, constitute an instrument under which the plan is established or operated, it would have to be furnished For example, the minutes of a trustees' meetings which establishes a claim procedure or (establishes certain other policies and procedures) would have to be furnished Fiduciary Governance: Lessons from ERISA Litigation 5

Example: Plan Committee or Trustee Meeting Minutes (cont d) trustees' minutes containing information concerning the trustees' review of the performance of an investment manager would not, solely because of the inclusion of such information in the minutes, constitute other instruments under which the plan is established or operated within the meaning of section 104(b)(4) and, therefore, would not be subject to disclosure pursuant to that section. We should note, however, that to the extent such information is included as part of the plan's latest annual report, that information would have to be furnished [ERISA Adv. Op. 87-10A] Fiduciary Governance: Lessons from ERISA Litigation 6

The Big Picture: How to Avoid Liability Consistently follow a prudent and deliberative fiduciary process Consistently document the good process followed Follow the terms of your investment policy statement and other policies and procedures Regular fiduciary training is a best practice it is crucial to understand liability trends, evolving industry practices and how the law will likely apply to you - Federal courts interpreting ERISA often reach different conclusions on a number of issues Fiduciary Governance: Lessons from ERISA Litigation 7

Example: Split of Authority on Scope of 404(c) Relief Can ERISA 404(c) provide a defense to a charge of imprudent fund selection? - No, because the fiduciary s selection of investments occurs before the participant makes his or her selection they re separate issues. This is the majority position of most courts and the DOL. - Yes, because otherwise the defense would only be available where it s not needed. This is the minority position of the 5 th Circuit [See Langbecker v. Electronic Data Systems] - Maybe, where only some options are allegedly imprudent and the participant has a wide variety of other options available. This is the position of the 7 th Circuit [See Hecker v. Deere & Co.] Fiduciary Governance: Lessons from ERISA Litigation 8

Monitoring Fees and Expenses By far the most common claim brought against 401(k) and other plan fiduciaries is that fees are excessive Common allegations include: - Recordkeeping fees are too expensive for size of plan (i.e., on a per account basis) - Fiduciaries failed to utilize periodic RFPs to ensure reasonableness - Recordkeepers paid through revenue sharing have seen their fees go up as the market has performed well, but with no more services - Share classes utilized are more expensive than others available Fiduciary Governance: Lessons from ERISA Litigation 9

Monitoring Fees and Expenses (cont d) For 401(k) and 403(b) plans, the old way of doing business often meant that fiduciaries were blind to actual costs and compensation For example, the recordkeeper would sometimes offer to maintain the plan at no out-of-pocket cost, but would collect revenue sharing from funds, with little-to-no transparency as to its actual level of compensation This issue was a major reason why the DOL imposed the 408(b)(2) disclosure requirements Fiduciary Governance: Lessons from ERISA Litigation 10

Monitoring Fees and Expenses (cont d) The new way which is the right way means that fiduciaries understand what the plan is actually paying and ensure that it is reasonable: - Determine that recordkeeping fees (and other expenses) are reasonable for the plan s size and characteristics you should utilize either periodic RFPs or a benchmarking service - Next, decide how plan expenses will be paid - Then, select appropriately-priced share classes - Refund excess revenue sharing to participants annually Fiduciary Governance: Lessons from ERISA Litigation 11

Monitoring Fees and Expenses (cont d) But, what share class is appropriate? Courts have rejected claims that the cheapest investments available must necessarily be used: - In the landmark case of Tibble v. Edison Int l, the 9 th Circuit explained that (t)here are simply too many relevant considerations for a fiduciary, for that type of bright-line approach to prudence to be tenable. - In Hecker v. Deere & Co., another leading case, the 7 th Circuit held that ERISA does not require fiduciaries to scour the market to find and offer the cheapest possible funds (which might, of course, be plagued by other problems). Fiduciary Governance: Lessons from ERISA Litigation 12

Monitoring Fees and Expenses (cont d) However, in Tibble, the fiduciaries were ultimately found liable for using retail shares where institutional shares were available, because they couldn t demonstrate that they had considered whether there were any differences other than cost So, the Tibble holding illustrates the point: ERISA doesn t require the cheapest investment, but if more expensive investments are selected, fiduciaries need to document their consideration of both, and the reasons why the more expensive investments were deemed to be in the plan s overall best interest Fiduciary Governance: Lessons from ERISA Litigation 13

Monitoring Fees and Expenses (cont d) Before moving on, we should re-emphasize the need to prudently manage plan-level costs this is one of the most important risk management steps you can take - First, there is a great deal of publicly-available information while it does not account for every nuance from plan to plan, if your plan is far more expensive than others of a similar size, it is likely to be targeted - Also, it is difficult to avoid lawsuits (or have them dismissed outright) where allegations of unreasonable costs are involved see, e.g., Johnson v. Fujitsu Technology (defendants motion to dismiss denied where recordkeeping expenses were alleged to be five to ten times higher than those of similarly-sized plans) Fiduciary Governance: Lessons from ERISA Litigation 14

Large Plan Investments Over the past couple of years, there has been a trend of lawsuits against very large plan fiduciaries alleging that their use of mutual funds is per se imprudent Specifically, plaintiffs allege that responsible fiduciaries of very large plans would utilize bank collective trust funds or separately managed accounts (SMAs) instead, which they claim offer the same investments for less money This issue would not apply to large 403(b) plans, which are prohibited from using bank collectives and SMAs Fiduciary Governance: Lessons from ERISA Litigation 15

Large Plan Investments (cont d) But, despite allegations to the contrary, there are in fact differences between mutual funds vs. bank collectives and SMAs (other than cost) In White v. Chevron, a California district court recently dismissed a suit alleging that fiduciaries of a plan (with $19 billion in assets) breached their duties by using mutual funds instead of bank collectives and SMAs Fiduciary Governance: Lessons from ERISA Litigation 16

Large Investments (cont d) The Chevron court explained its rationale as follows: It is inappropriate to compare distinct investment vehicles solely by cost, since their essential features differ so significantly mutual funds have unique regulatory and transparency features, which make any attempt to compare them to investment vehicles such as collective trusts and separate accounts an apples-tooranges comparison Fiduciary Governance: Lessons from ERISA Litigation 17

Large Investments (cont d) Again, this brings us back to the difference between what ERISA actually requires and what plaintiffs often claim so, what should large plan fiduciaries do? - First, investigate whether less expensive options such as bank collectives are available - If they are, compare the cost differences along with all other relevant variables, including differences in liquidity, investor protections, etc. - Select the option that is deemed to be best overall, and document your consideration of the differences and the reasons for the choice you make Fiduciary Governance: Lessons from ERISA Litigation 18

Capital Preservation Funds Another trend we are seeing is lawsuits alleging that plan fiduciaries have breached their duties by offering a money market fund rather than a stable value fund - Money market funds are mutual funds that invest in treasuries, commercial paper and other short-term, low-risk debt - Stable value funds are available through different structures what type(s) are available to your plan will depend on the plan s size and type (i.e., qualified vs. 403(b)) Fiduciary Governance: Lessons from ERISA Litigation 19

Capital Preservation Funds (cont d) Supporting arguments we have seen from plaintiffs include that: - Stable value has outperformed money markets in recent years - Stable value fared better during the financial crisis - Stable value rates are higher than other similar options without a proportionate increase in risk Fiduciaries sometimes do not pay as much attention to capital preservation options as other investments (such as target date funds), but the same degree of diligence should be observed Fiduciary Governance: Lessons from ERISA Litigation 20

Capital Preservation Funds (cont d) In the above-cited Chevron case, again the court dismissed plaintiffs claims that use of a money market rather than stable value was a breach of ERISA, explaining that: plaintiffs plead no facts showing that the Plan fiduciaries failed to evaluate whether a stable value fund or some other investment option would provide a higher return and/or failed to evaluate the relative risks and benefits of money market funds vs. other capital preservation options plaintiffs' focus on the relative performance of stable value and money market funds over the last six years is an improper hindsight-based challenge to the Plan fiduciaries' investment decision-making Fiduciary Governance: Lessons from ERISA Litigation 21

Capital Preservation Funds (cont d) A fiduciary's actions are judged based upon information available to the fiduciary at the time of each investment decision and not from the vantage point of hindsight. So, just once more, fiduciaries need to consider the capital preservation options available, compare them based on all relevant factors, make a prudent overall decision for the plan, and document their reasons. They are not, as plaintiff s firms may claim, required to select any particular investment as a per se matter. Fiduciary Governance: Lessons from ERISA Litigation 22

Investment Policy Statements Developing and utilizing an investment policy statement (IPS) is a good practice but having an IPS you don t follow may be worse than not having one at all!! There is some controversy about whether an IPS is a plan document that must be adhered to under ERISA - The DOL thinks they are [See Interpretive Bulletin 94-2], but some courts are not so sure But, regardless of the technicalities, you should consistently follow your IPS Fiduciary Governance: Lessons from ERISA Litigation 23

Investment Policy Statements (cont d) In one of the earlier 401(k) fee cases, Tussey v. ABB, Inc., the district court ruled that an IPS is a governing document which must be followed, and found that the fiduciaries had: - Not followed IPS guidelines regarding the use of revenue sharing - Likely not followed a prudent process by ignoring the IPS process for watch listing and eliminating underperforming funds, by replacing a relatively well-performing fund with another option - Many other cases deal with allegations of IPS violations Fiduciary Governance: Lessons from ERISA Litigation 24

Investment Policy Statements (cont d) So, not following your IPS may indicate a deficient process, whether or not strict adherence is required Fiduciaries need to understand what their IPS provides as to target asset classes, benchmarks, watch listing, etc. and adhere to those terms - It is OK to amend your IPS as needed, from time to time Also, be careful how your IPS is worded ideally, it should provide guidelines and not requirements, and should make clear that fiduciaries are to exercise independent judgment at all times Fiduciary Governance: Lessons from ERISA Litigation 25

Investment Advisors It is a well-established principle under ERISA that where a fiduciary lacks the expertise to carry out its responsibilities alone, a subject matter expert should be retained In many cases, engaging an independent investment advisor is at least a best practice To maximize the protection you receive from relying on an investment advisor, there is a balance that needs to be struck Fiduciary Governance: Lessons from ERISA Litigation 26

Investment Advisors (cont d) Returning to Tussey v. ABB, in ruling that the plan fiduciaries had breached their duties to manage costs, the district court found that: (Fiduciary) did not obtain a benchmark cost of Fidelity's services prior to choosing revenue sharing as the Plan's method for compensating Fidelity Trust. Fiduciary Governance: Lessons from ERISA Litigation 27

Investment Advisors (cont d) On the other hand, returning to Tibble v. Edison Int l In rejecting Edison s defense that its investment advisor did not recommend the use of institutional-class funds over retail funds, the 9 th Circuit explained that: - Using an advisor is not a whitewash to liability - A fiduciary cannot reflexively and uncritically adopt investment recommendations - Fiduciaries should make an honest, objective effort to grapple with the advice given and, if need be, question the methods and assumptions that do not make sense Fiduciary Governance: Lessons from ERISA Litigation 28

Investment Advisors (cont d) So, if you utilize an investment advisor, it is important on one hand to take action upon their advice and recommendations, even if only to properly investigate the issue On the other hand, you should not follow the advice blindly or without exercising independent judgment make sure to ask the right questions!! Courts are clear that fiduciaries aren t expected to duplicate the advisor s efforts as to technical analysis, etc. rather, they need to ask questions about issues they know or should know are relevant Fiduciary Governance: Lessons from ERISA Litigation 29

Committee/Trustee Minutes We have emphasized the need to document your good fiduciary process but how should committees and trustees create their meeting minutes? The following dos and do nots describe some of the keys to drafting minutes that will be most effective and helpful We also provide a couple of illustrative examples Fiduciary Governance: Lessons from ERISA Litigation 30

Committee/Trustee Minutes (cont d) DO succinctly document the factors considered and key reasons for each decision DO emphasize your adherence to other policies and procedures DO incorporate reports and expert advice relied upon DO maintain formality as to actual votes taken DO draft and finalize your minutes soon after the meeting, utilizing a consistent format Fiduciary Governance: Lessons from ERISA Litigation 31

Committee/Trustee Minutes (cont d) DO NOT include excessive detail about who said what or elaborate about internal discussions or dissents DO NOT focus on past problems or fears DO NOT leave issues open without any resolution DO NOT use derisive or alarmist language DO NOT commingle discussions about fiduciary matters with non-fiduciary or company matters Fiduciary Governance: Lessons from ERISA Litigation 32

Example: Need for RFP - Helpful The Committee discussed its belief that this would be an appropriate time to issue an RFP for recordkeeping for the Plan, to ensure that the fees paid by the Plan continue to be reasonable and competitive with those of our peers, and to determine what additional services may now be available in the marketplace that would be beneficial for our participants. In addition to current provider A, the Committee expressed a wish to consider providers B and C, and providers D and E were also recommended for consideration by Advisor F, based on favorable previous experiences working with them. The Committee concurs that all five candidates warrant consideration. The Committee resolves to issue RFPs to providers A, B, C, D and E, and directs Plan Staff to submit such requests under the supervision of Committee Member G, with the responses to be reviewed at next quarter s meeting. Fiduciary Governance: Lessons from ERISA Litigation 33

Example: Need for RFP Not Helpful The Committee discussed its concern that no benchmarking study has ever been performed for Plan recordkeeping services, and that the last RFP occurred 14 years ago when current Provider A was hired, meaning that current Provider A s fees may have been unreasonably high for a number of years now due to the increase in Plan assets. This could lead to a lawsuit against the Company. Also, current Provider A does not offer services B or C, which almost all other providers do. While the Committee agrees that current Provider A probably should be replaced, Committee member E pointed out that it might be a good idea to keep current Provider A for the rest of the year and on-board a new provider at the same time we eliminate the Plan s matching contribution. The Committee agrees that we should consider other providers at an appropriate time to be determined later on. Fiduciary Governance: Lessons from ERISA Litigation 34

Example: Underperforming Fund - Helpful Fund A has underperformed its benchmark for two consecutive quarters. In accordance with our IPS provisions, Fund A is being placed on our watchlist, and will be subject to particularly close examination. The Committee discussed with Advisor B that the fund s recent underperformance vs. peers is attributable to its higher allocation to Sector C, rather than any intrinsic problem with the fund or management team. The Committee further discussed with Advisor B its expectation that Sector C will improve this year due to factors D and E, and that the fund s performance should therefore improve. The Committee believes that Fund A should continue to be a prudent and competitive investment over the long term. The Committee resolves to retain Fund A for the time, but to revisit its performance in detail again next quarter and re-assess whether further action would be appropriate at that time. Fiduciary Governance: Lessons from ERISA Litigation 35

Example: Underperforming Fund Not Helpful Fund A s performance has been terrible. Committee members F and G still believe it could recover, and pointed out that Fund A was a top performer 3-5 years ago. Committee member H disagrees, and explained that he has been concerned for over two years about Fund A s allocation to Sector C, which he thinks is ridiculously high and entirely inappropriate for a fund in its peer group. Member G argues that Sector C will recover due to Factors D and E, but member H is concerned that Sector C may never recover. A majority of the Committee votes to keep Fund A. Fiduciary Governance: Lessons from ERISA Litigation 36

Possible Future Theories of Liability? Failure to monitor participant level advisors? Failure to monitor vendors offering distribution and rollover recommendations? (vs. education) Cheapest share class vs. lowest net cost share class? Offering too many investment options (we re seeing this claim brought already see Johnson v. Delta Airlines, Inc., involving a menu of about 200 funds) Over-use of alternative investments (we re also seeing some of these suits already see Lo v. Intel Corp.) Fiduciary Governance: Lessons from ERISA Litigation 37

Questions? Fiduciary Governance: Lessons from ERISA Litigation 38