Business Interruption Training Series

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Business Interruption Training Series Webinar Module 1 What is Business Interruption Insurance? An Introduction 19 April 2017 1

Introduction Welcome The Steadfast / MSM Webinar Series The Presenters Reference Material Steadfast Website The Webinar Tools The claim is the ultimate test of the cover 2

Business Insurance Assets Property Insurance Policy Provisions Basis of Settlement Policy Trigger Exclusions Endorsements Clients/Customers Business Interruption Insurance Gross Profit a) Reduction in Turnover i. Rate of Gross Profit b) Increase in Cost of Working i. Sole Purpose ii. Economic Limit Annual Revenue Weekly Revenue Payroll Additional Increase in Cost of Working To Resume Normal Business Claim Preparation Cover 3

Welcome The 2017 Business Interruption Training Series Agenda What is Business Interruption insurance? Why should my clients insure for Business Interruption insurance? Where do I start? Business Pack Coverage options available 4

Presenters James Belfrage MSM Loss Management Vincent McGuire MSM Loss Management 5

Webinar Tools Accessing the Steadfast Website www.steadfast.com.au Login under the Broker tab Access to Broker Tools and Helplines 6

Steadfast Technical Helpline 1300 76 67 67 Steadfast provides all Steadfast brokers with a free Technical Helpline Service MSM operates the Helpline and provides advice on: Commercial and Business Packs as well as ISR Sums Insured or Declared Values Claims Non-legal technical help across all commercial files Call 1300 76 67 67 7

WHAT IS BUSINESS INTERRUPTION INSURANCE? 8

What is Business Interruption Insurance? Business Interruption Insurance is Insurance covering the loss of revenue or income suffered by a business and the increased or extra costs incurred when the assets of a business that are insured are damaged by a peril or event of the type insured. 9

WHY INSURE FOR BUSINESS INTERRUPTION? 10

Why Insure for Business Interruption? Asset insurance alone is inadequate Financial Loss can greatly exceed the value of asset losses Large Financial Losses can arise from low value material damage items Cashflow is the lifeblood of a company 11

Why Insure for Business Interruption? Below are some statistics in relation to the outcomes for businesses that had a BI claim but did not have insurance Failed or became takeover targets within 3 years 28% Survive 29% Closed or became short term takeover targets 43% 12

Why Insure for Business Interruption? Property insurance covers the assets of the business Buildings, plant, equipment, furniture, stock etc Property insurance alone is not adequate Business Interruption insurance protects the revenue and the cash flow of the business Without adequate Business Interruption insurance most businesses do not survive a major interruption Protect the interest of stakeholders. 13

Why Insure for Business Interruption? Protect the interest of stakeholders Owners and Investors: Continues to provide a return, income stream and/or dividend Customers: Keep the customer base, mitigation measures to keep them, and measures to regain any who may have been lost 14

Why Insure for Business Interruption? Protect the interest of stakeholders Lenders and Financiers: Provides a funding source to continue to meet debt, interest, lease and loan repayments, avoid having to find alternative funding or worse, bankruptcy or receivership Employees: Provides a funding source to continue to pay and retain key employees, fund salary related entitlements 15

What does Business Interruption Insurance Cover? Loss of Gross Profit resulting from A Reduction in Turnover Increased Costs of Working (ICW) to avoid Reduction in Turnover Annual Revenue Weekly Revenue Additional Increased Costs of Working (AICW) to avoid Reduction in Turnover and/or resume normal business operations Professional Fees (Claim Preparation costs) 16

WHERE DO I START? 17

What is a Business? - - Suppliers - Services - Utilities Inputs Payments Inventory Workforce Outputs The Stakeholders Workforce Revenue Customers 18

Where do I start? Understand the Client Background & Structure Occupation / Industry Processes Involved Key assets Contractual relationships 19

Where do I start? What to ask? Determining your strategy and approach for establishing the right cover is key Be prepared! What business are you Insuring? What do they do? How do they do it? What event/s could impact their business? How would The business recover from a significant loss? How does the business report their financials and what does it mean for insurance? Has the business changed in recent times are they expecting further change to occur? 20

Where do I start? Select a Policy and Tailor the Cover Business / Commercial Packs Industrial Special Risk (ISR) Please note that cover varies significantly between policies and it is important to understand the product your client is purchasing We note that we will be referring to the Steadfast Business Pack throughout the remainder of this webinar 21

Where do I start? Select a Policy and Tailor the Cover Which basis of cover Gross Profit Annual Revenue Weekly Revenue 22

Sums Insured Gross Profit Gross Profit Definition Business Pack Gross Profit is the amount by which the sum of the Turnover and the amount of the Closing Stock shall exceed the sum of the amount of the Opening Stock and the amount of the Uninsured Working Expenses. 23

Understand the Client Examples of Coverage Options Manufacturer, Wholesaler or Retailer of Goods Gross Profit Motel Operator Gross Profit Professional Practitioner or consumer services provider Annual Revenue Small Business Weekly Revenue Property Owner Loss of Rent 24

Sums Insured Annual Revenue Annual Revenue Definition Business Pack the Revenue earned during the 12 months immediately before the date of the Damage to which such adjustments will be made as may be necessary to provide for the trend of Your Business and for variations in or other circumstances affecting Your Business either before or after the Damage or which would have affected Your Business had the Damage not occurred. Annual Revenue Sums Insured Business Pack An annual amount stated on the Policy Schedule Based on the most recent results for the business plus growth trend 25

Understand the Client Examples of Coverage Options Manufacturer, Wholesaler or Retailer of Goods Gross Profit Motel Operator Gross Profit Professional Practitioner or consumer services provider Annual Revenue Small Business Weekly Revenue Property Owner Loss of Rent 26

Sums Insured Weekly Revenue Weekly Revenue Definition Business Pack the amount received by You each week the Business is in operation for foods sold, services rendered or rental received less the purchase price of stock. Weekly Revenue Sums Insured Business Pack A weekly amount stated on the Policy Schedule Based on the most recent results for the business plus growth trend 27

Understand the Client Examples of Coverage Options Manufacturer, Wholesaler or Retailer of Goods Gross Profit Motel Operator Gross Profit Professional Practitioner or consumer services provider Annual Revenue Small Business Weekly Revenue Property Owner Loss of Rent 28

Where do I start? Example Business Pack Policy Schedule 29

Steadfast Technical Helpline 1300 76 67 67 Steadfast provides all Steadfast brokers with a free Technical Helpline Service MSM operates the Helpline and provides advice on: Commercial and Business Packs as well as ISR Sums Insured or Declared Values Claims Non-legal technical help across all commercial files Call 1300 76 67 67 30

THANK YOU FOR ATTENDING 31